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Holiday Inn Express Columbus - Dublin

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5500 Tuttle Crossing Blvd, Dublin, OH 43016
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Holiday Inn Express Columbus - Dublin
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143 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Went to Ohio for a wedding. The wedding party added this hotel and others to their Hotel Recommendations since this hotel was just 15 minutes away from the venue. This was one of the few positives of this hotel; the location. My boyfriend and I stayed there for 3 nights (May 29th - May 31st). We drove from Toronto to... More 

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ohio
Top Contributor
141 reviews 141 reviews
38 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I guess if you are only staying one night, you're okay. Otherwise, if you don't like sitting in a disheveled room, skip it. Aside from that, it is your standard Holiday inn. Did not like the fact that gravy just put out was already cold and the sausage was burned though. Won't stay here again also because maintenance opened our... More 

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Christina K, General Manager at Holiday Inn Express Columbus - Dublin, responded to this review

Thank you for taking the time to provide a review of your recent stay with us. I apologize that we did not meet your expectations and will take your feedback as we focus on our areas of opportunity including housekeeping, breakfast and service. Thank you for your loyalty to the IHG Family of Brands and do not hesitate to contact... More 

mingo Jct Ohio
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed 3 nights. Hotel is very nice, comfotable, and clean. Only negitive was breakfast. Usual fair which was fine but each morning even though we went at different times food was sparse. It seemed like they waited until the pan was empty to start preparing the next batch. Sunday there was nothin but the hardboiled eggs in the fridge. No... More 

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Christina K, General Manager at Holiday Inn Express Columbus - Dublin, responded to this review

Robert A: Thank you for taking the time to complete a review about your recent stay at our hotel. I want to personally apologize that our breakfast was found to be less than satisfactory. I have brought your comments to the attention of my staff to ensure that all breakfast offerings are to be fully stocked until breakfast is concluded.... More 

Las Vegas, Nevada
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were comfortable and clean. The staff was friendly and helpful. The location was excellent. It is a block from a great mall, 15 minutes from the Columbus Zoo, about 20 minutes or so from the Franklin Conservatory, and plenty of restaurants and stores are just a close drive away. The free continental breakfast was also adequate and convenient.

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Christina K, General Manager at Holiday Inn Express Columbus - Dublin, responded to this review

Beth G, I am glad you were happy with your choice to stay with us in May, and thank you so much for your review. We are happy that we could provide clean, comfortable accommodations while in town to visit local attractions like the Columbus Zoo and Franklin Park Conservatory. We look forward to providing you the same pleasant accommodations... More 

Ontario, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 25, 2015

We came for soccer tournament and enjoying the stay. Clean place and surrounding we like it. Close to places. I didn't see any house keeping came by to do the room, little disappointed but hotel is very busy due to big crowd of groups. Overall I would recommend every one coming to Dublin to try this beautiful hotel. Thank you!!... More 

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Kelly C, Director of Sales at Holiday Inn Express Columbus - Dublin, responded to this review

Thank you for taking the time to review. We are so glad to hear you enjoyed your stay. I am terribly sorry for the issue you had with housekeeping. We will look into and address the issue so you don't experience again on your next visit. Thank you for letting us know and we look forward to having you back... More 

Fairfax, Virginia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 25, 2015

Most motels are pretty much the same -- crappy computer that half works, mediocre breakfast bar, beds that may or may not be comfortable. This Holiday Inn Express stands out however, for several reasons: Very nice breakfast bar with an attractive eating area. The staff seemed very determined to please. The dog park. Wow. Separate from all other areas with... More 

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Kelly C, Director of Sales at Holiday Inn Express Columbus - Dublin, responded to this review

Thank you so much for your kind review! We enjoy hearing how much you enjoyed our amenities including the dog area and business center! We hope to see you back on your next visit to Dublin/ Columbus. More 

Chicago, Il
Top Contributor
69 reviews 69 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 9, 2015

This hotel is about 5 yrs old and is next to another hotel. I stayed one night and it was fine. Bonus points for the nice amenities kit in the bathroom including makeup remover wipes. Room was clean and efficient, but either the walls were thin or the people in the room next to me had really loud voices. I... More 

Was this review helpful? Yes 1
Kelly C, Director of Sales at Holiday Inn Express Columbus - Dublin, responded to this review

Thank you for your review on our property! We have terrific amenities and I am so glad you were able to enjoy them! We are working on solutions for the noise issues and would love to have you back at the property! More 

Xenia, OH
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed one night to visit family and go to the Columbus Zoo. The lady at the front desk said they had discount zoo tickets. They ran out though but told us the Zoo was half of in March. We got a King. The difference between the two king rooms they offered is one is just slightly bigger than the... More 

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Kelly C, Director of Sales at Holiday Inn Express Columbus - Dublin, responded to this review

Thank you for taking the time to write a review. We value your feedback and are so happy to hear you enjoyed your stay with us. Thank you as well for bringing to our attention about the item found on the floor. We will address that with our housekeeping staff right away. We hope to see you again during your... More 

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2015

This is a great place if you're visiting Cosi and the Zoo and need a central location. It is right off the freeway in a safe, suburban location near the Tuttle Mall which is a nice mall with lots of stores and variety. There is also a lot of dining close, even within walking distance. This area appears to be... More 

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Kelly C, Director of Sales at Holiday Inn Express Columbus - Dublin, responded to this review

Thank you for taking the time to leave a review about our property. We value your feedback and are so glad to hear you enjoyed your stay. Our location is fantastic for the Zoo and Cosi and we would love to have you back again for your next visit! More 

1 review
1 of 5 stars Reviewed March 25, 2015

My card was charge twice and I tried to explain to Chanell the situation and she kept on talking over me for no reason and said I was wrong when clearly I had the information in front of me to see that my card was charged twice. The issue finally got resolved but just bad Customer service.

Was this review helpful? Yes
Kelly C, Director of Sales at Holiday Inn Express Columbus - Dublin, responded to this review

Thank you for taking the time to write a review about our hotel. We pride ourselves on customer service and I can you were let down by your experience. We are using this as a training tool and would love the opportunity to have you come try us again! More 

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