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Extended Stay America - Columbus - Sawmill Rd.

2.0 of 5
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6601 Reflections Drive, Dublin, OH 43017
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Extended Stay America - Columbus - Sawmill Rd.
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Ranked #13 of 21 Hotels in Dublin
A recent review
5 of 5 stars Reviewed May 19, 2015
KX F Columbus, Ohio
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30 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Delaware
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

First the good points. Check-in was fast. The man at the front desk was efficient & pleasant. The bed was comfy. But------this hotel advertised the rooms as having--""Food & Drink - Kitchen with refrigerator, stovetop, and microwave-■Cookware, dishware, and utensils."" The kitchen had a refrigerator, weird stovetop & small microwave, but was bare otherwise-not a thing was in there-not even... More 

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Columbus, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2015

Sawmill ExtendedStay offers residential neighboorhod off the main roads with cosy feeling and experienced, friendly staff. Everything you need is close by (many stores, restaurants, etc). Easy access to north and southbound highways. Great for weekend travellers and for long-term business lodging. Quick pick-up breakfast for busy mornings.

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Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we provided you with a comfortable stay in a convenient location. I truly appreciate your kind comments regarding our friendly staff. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

Mays Landing, New Jersey
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 28, 2014

A little older but clean and the pool was perfect for soaking tired and sore muscles. We had mentioned to the front desk that it was extremely hard to sleep on the pull out bed and asked for a roll away as we were headed back to football camp for the day. When we returned that night they had put... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide our guests with all the comforts of home, and it sounds like we did just that during your stay. We are so glad that you enjoyed your clean room and that our staff was able to make your experience more comfortable. Thank you... More 

Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

We sold our house quickly, so we needed a place for my wife and kids to stay for a month while we transitioned out of town. They stayed here, and it turned out to be an excellent choice. The staff is SUPERB. They go out of their way to make sure that the guests feel comfortable and have what they... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

Thank you for your great review of our property. It's great to hear that we succeeded in making our hotel your home away from home. I am so proud to read that you received such superb service from our staff and that you found our hotel to be very clean and well-managed. Thanks to your feedback, we can continue to... More 

Cincinnati, Ohio
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 5, 2014

This ESA is a great property. It is not a new building but it is cleaner than many of the newer properties. The staff is very courteous and friendly, even off the property. When I ran into a front desk associate at Whole Foods, she went out of her way to say hello and ask how my room was. The... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

I appreciate you taking the time to write a review of our hotel. I'm glad that you enjoyed our friendly, courteous staff and your fresh, clean room during your stay with us. As well, it's great to hear that you were pleased with our location and our great rates. I will be sure to share your kind remarks with our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

My family and I recently moved to the Columbus area from Dayton we went sure what areas were good and safe for our son.extended stay sawmill rd.is perfect! very clean, the staff and management are very nice and helpful. Made us feel at home!the hotel is quite and in awonderful area Dublin! I would definitely recommended this hotel to everyone... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

Thank you for taking the time to write such a great review of our hotel. I'm glad that we were able to provide you with a safe, clean and quiet stay. As well, it's great to hear that you found our staff to be helpful and that we made you feel at home. I will be sure to share your... More 

Wilmington, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

I used this hotel 3 days a week for about 3 months. I had a very good experience. Everyone on the staff was friendly and quick to offer assistance and a friendly smile. Thank you to Carly and the team there.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

James - I want to thank you for taking the time to post a review of your stay at our Columbus Sawmill location. I truly appreciate your comments regarding the friendliness and attentiveness of the staff. I will be sure to share your comments with Carly & the team at Sawmill. Thank you again for posting your review. I do... More 

Athens, Ohio
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 19, 2013 via mobile

I stayed with my son for four nights, and this hotel served our need having a kitchen available to prepare lunch and a laundry facility. It wasn't luxurious, but I felt safe although I agree with the reviewer who complained about the bushes at the vehicle exit, and access to our room could only be achieved with stairs. The room... More 

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Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

Christopher - Thank you for taking the time to write a review of your stay. I am so glad that you enjoyed the onsite laundry facilities and your room, especially the in-room kitchen. Still, we strive to provide guests with all the comforts of home, so I am disappointed to hear that your linens and towels smelled of smoke. I... More 

Kettering, Ohio
1 review
1 of 5 stars Reviewed July 16, 2013

The property was rundown, you have to drag suitcases up the stairs, not even a ramp, it is dangerous to turn out of the property-bushes block your view until you are almost in the roadway. The bed was hard as a rock, we woke up barely able to move and felt as if we had been beaten all night. Sarah,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

Dawn - The staff and I read your comments about your stay with us. I am so sorry that you did not enjoy your room and that our staff did not attend to your needs in the proper way. As this hotel’s manager, I can assure you that I have spoken with the staff member directly about providing better customer... More 

Travelers are raving about these Dublin hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2013

It was great service, amenities, location, great, great, great. Nice new tv 's. Pool was great, no spa. I would recommend staying here on your visit, very written it. Breakfast could have had alittle more options though.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Sawmill Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you had a good stay and you would recommend our property. We look forward to hosting you again in the future. More 

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