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BEST WESTERN PLUS Delaware Inn

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1720 Columbus Pike, Delaware, OH 43015
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BEST WESTERN PLUS Delaware Inn
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BEST WESTERN PLUS Delaware Inn
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131 reviews from our community

Traveler rating
    24
    37
    30
    22
    18
See reviews for
58
22
8
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (35)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (24)
All months
1 review
2 of 5 stars Reviewed yesterday NEW

Major problem with smell in hotel. Carpets dirty in hallways. Picture on TV awful. Hot tub not working. Lobby dingy and dirty appearance. Parking lot full of water needs re-paved. For where I needed to go it was the most convenient motel that is why I chose it.

Review collected in partnership with Best Western

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Pittsburgh, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

This hotel for the most part is clean and well maintained. Recently remodeled (though I wouldn't pay the contractor because of numerous noticeable construction flaws) and newer furnishings are in the rooms. The pool is clean and the hot tub was working this time. Breakfast is your normal mid-range hotel fare but the room is kept clean and well stocked.... More 

Review collected in partnership with Best Western

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Chicago, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Upon arriving, we were handled immediately, but didn't know that they don't have an elevator so when we asked for adjoining rooms, should have also asked for handicap accessible as my mother uses a walker. Our rooms were immediately changed to first floor rooms, though no adjoining rooms were available, so they put us directly across from either other. One... More 

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 2 weeks ago

We chose this hotel for a relaxing overnight stay because they had a pool/hot tub. After checking in, we discovered that the pool area was closed. The TV remote in the room did not work. The clerk could not refund my money, we would have to go through corporate. He moved us to a jacuzi room. The keys for the... More 

Review collected in partnership with Best Western

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Travelers are raving about these Delaware hotels

Union, Kentucky
1 review
4 of 5 stars Reviewed 4 weeks ago

This is not a Hampton Inn nor is it a motel 6. We paid 76 bucks for a clean but slightly worn room. You can tell the property is well maintained as there is evidence of on going major repair and maintenance. We were here with a basketball team and the staff went out of their way to assist! Pool... More 

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bwdelawareinn, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so glad to hear that your stay was a great one. More 

Marysville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall, i really enjoyed my stay,however, the for the price that i paid for their master suite, I should certainly expect the room not to appear as though it had been abandoned. I understand if they don get much use out of it, but the first thing i see when I walk into a room like that, should not be... More 

Review collected in partnership with Best Western

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bwdelawareinn, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Thanks so much for review . We apologize that your stay was not up to your standards . Please rest assured that we addressed these issues with our staff and we will take action to make sure any future stay is better one. Safe Travels , Best Western Plus Delaware Inn . More 

Irondale, United States
1 review
5 of 5 stars Reviewed February 21, 2015

I would like to thank all of the people who work at Best Western for providing me with a consistently pleasurable experience each and every time that I have stayed at their facility. Over the past few years I have stayed at Best Western seventy two times, and each time has been a pleasant experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwdelawareinn, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so glad to hear that your stay was a great one. More 

Delaware, United States
2 reviews
4 of 5 stars Reviewed February 15, 2015

Very nice hotel with knowledgeable, professional employees who made my stay very pleasant. I was surprised at the variety of amenities (work out room, pool, etc). and pleasantly surprised by the variety of offerings at breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwdelawareinn, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so glad to hear that your stay was a great one. More 

Pittsburgh, United States
2 reviews
3 of 5 stars Reviewed February 9, 2015

This is an average hotel and they have the market cornered if you want to stay close to Delaware, OH; it is much better than the Comfort Inn across the road. Recently remodeled so it is acceptably clean, pleasant decor and well maintained. Parking lot is always messy but don't let that scare you away. Front desk staff is marginal... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwdelawareinn, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so glad to hear that your stay was a great one. More 

1 review
2 of 5 stars Reviewed January 29, 2015

If you want to hear the persons conversation in the room next to you, word for word, stay here! I stay in hotels Mon-Fri and this is the worst! Huge rip in the carpet, debri behind the chair and lamps, I will never stay here again!

Was this review helpful? Yes
bwdelawareinn, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Thanks so much for your review . We are sorry that you had trouble with noise during your stay. The hotel is in process of soundproofing all area to better accommodate our guests . Please fee free to reach to our General Manager ( Nick Arora) with any questions Thank you for staying with us More 

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