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All 4 Delaware hotels

BEST WESTERN PLUS Delaware Inn

2.5 of 5 Hotel   |   1720 Columbus Pike, Delaware, OH 43015
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50%
Ranked #2 of 4 hotels in Delaware
A recent review
3 of 5 stars reviewed 5 days ago
sad2bad midwest
  • Reviews (94)
  • Photos (36)
  • Amenities
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  • Room tips (15)
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94 people have reviewed this hotel

Traveler rating
    18
    28
    18
    16
    14
See reviews for
47
13
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Sidney, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The air/heat unit was stuck wide open cold.(We unplugged at 3 am) The phone didn't work.(found this out at 3 am) and the safe was locked closed. We reported this in the morning and none of these were looked at / fixed while we were gone. I asked for money back for 1st night. Front desk said manager would call... More

Review collected in partnership with Best Western

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midwest
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed 4 nights, room okay not great. It looks like they have done some upgrades. (I.e. New carpet and curtains) otherwise furnishings older and worn. Mattress should have been replaced a few years ago. Lumpy and could feel the springs. Easy chair very worn. Room was clean and did have a fridge and microwave which was nice. The staff were... More

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Deleware
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Cheap and ratty.....furniture appears to be from the 80's and worn out, carpet was so disgusting I put my shoes to walk to the sink. Check the photo of the desk chair, it say it all.... stay away from this place!

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Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear Merrja , Thanks so much for your feedback. We would like to apologize that your stay was not very enjoyable. We strive daily to provide everyone with a great experience. Please rest assured that we will address the problem with our staff. I also like to telly you that we are in the process of renovating the hotel and... More

Holland MI, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

When we attempted to turn on the AC, it barely blew air and the smell of the air was putrid. So we turned it off and opened the window for some fresh air. There was so much lint in the AC that it looked like someone had wadded up a comforter and stuck it in the vent! We were promised... More

Review collected in partnership with Best Western

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Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear Brian C Thanks so much for your review . We are deeply sorry that your stay with us was less than perfect . We will address the issues to our staff as part of their training for housekeeping and also a breakfast team . We are always delivering our daily breakfast on time however that day our staff had... More

Vermilion, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My family always loves staying at your hotel! It is very comfortable and everyone is always so pleasant. I in particular like the comfortable bed and squishy not flat pillows. We have a great time in the pool and the breakfast is yummy!

Review collected in partnership with Best Western

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Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear Mary Lou S Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so glad to hear that your stay was a great one. Nice to hear that our breakfast was yummy! Safe Travels to you and... More

Delaware, United States
1 review
4 of 5 stars Reviewed June 3, 2014

We didn't stay long but it was a nice stay for our family. I would definitely recommend to others staying in the area. There was adequate breakfast and the staff was very friendly and helpful. The lobby and pool area were very clean.

Review collected in partnership with Best Western

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Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear Joeann C Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so happy to hear that your stay was a great one. Safe Travels to you and your family . Kind regards, Best Western Plus Delaware... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2014

The rooms were clean and the breakfast was good. There were two stellar employees that we interacted with - the breakfast attendant and front desk clerk. That's about all I have good to say about this hotel. I reserved two rooms and requested adjoining rooms, explaining my elderly father's health needs and that was ignored. The clerk that checked us... More

Was this review helpful? Yes 1
Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear Susan D Thanks so much for your review . We do take our comments very serious and we are deeply sorry that your stay with us was not what you were expecting . Please contact the our General Manager( Mr. Nick Arora) directly at the hotel as we would like further discuss this situation and make sure that you... More

1 review
5 of 5 stars Reviewed May 23, 2014

Very nice hotel - clean and comfortable. We had a room with a hot tub and king bed. Front desk was helpful. Only issues were the hot tub drain wouldn't stay closed and there was noise in the morning from workers in the building.

Review collected in partnership with Best Western

Was this review helpful? Yes
Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear 343pamelad Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so delighted to hear that your stay was a great one. I have resolved the issue that you had with hot tub: thanks for bringing this... More

1 review
1 of 5 stars Reviewed May 23, 2014

Looked at three rooms that were dirty, mold in sink, debris left in room. Fourth was supposedly recently cleaned, but not really . Gave up and took the room didn't have a real choice. Towels were not left had to ask the desk each night for clean bath towels. Sheets weren't changed during our 5 day stay. Alarm clock didn't... More

Was this review helpful? Yes
Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear Barbara S. Thanks so much for your review . We are deeply sorry that your stay with us was less than perfect . We will address the issues to our staff as part of their training . Please contact our General Manager ( Mr. Nick Arora) directly so we can discuss your stay so we can try to resolve... More

mahaffey, United States
1 review
5 of 5 stars Reviewed May 9, 2014

a great place to stay when we are there on business and not only are the employees friendly but the guest who happen to be there, which usually seem like hard working people are always nice and never remember having any problems with them unlike a couple other local hotels and their noisy guests. hotel is convenient to stores and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Arnold B, Manager at BEST WESTERN PLUS Delaware Inn, responded to this review

Dear Douglas Thanks so much for staying with us and providing us with your feedback. We strive daily to ensure that our guests have a very enjoyable stay at our property and we are so glad to hear that your stay was a great one. Safe Travels to you and your family . Kind regards, Best Western Plus Delaware Inn More

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Additional Information about BEST WESTERN PLUS Delaware Inn

Address: 1720 Columbus Pike, Delaware, OH 43015
Phone Number:
Location: United States > Ohio > Delaware
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Delaware Inn 2.5*
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Also Known As:
Delaware Best Western
BEST WESTERN PLUS Delaware Inn Ohio

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
This property is located two miles south of the city of Delaware on U.S. Route 23. It is conveniently located 150 yards to the west of the highway which makes it a very quiet location. The Best Western Delaware Inn has been fully renovated with upgrades to all furniture and beds, carpet, breakfast room, and pool. ... more   less 
Number of rooms
71

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