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Holiday Inn Express Hotel & Suites Defiance

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1148 Hotel Drive, US 24 & ST RD 66 ON Junction, Defiance, OH 43512
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Defiance
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30 Reviews from our TripAdvisor Community

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Traveler rating
    12
    12
    5
    1
    0
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11
3
3
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Defiance
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Madison, South Dakota
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 5, 2014

This is a great location, with a grocery store and restaurant nearby. We stayed in a mini-suite, so that totally worked out for us. The staff was friendly and helpful. The free breakfast was typical of what you get anywhere - with the exception of the automatic pancake maker. That was great, and easier to use than the waffle makers... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Defiance, responded to this review

Dear Carolyn440A, Thank you for taking the time to share your comments online. It is nice to know that our location suited your needs and you found our reception staff to be helpful. It is unfortunate though that you encountered issues with plumbing. We will address this to consider for enhancements needed. While we understand your visit was not 100%... More 

Cincinnati, Ohio
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

This hotel is very well decorated and well taken care of. The staff was friendly and accommodating. The complimentary breakfast was hot and fresh, and the eating area at this Holiday Inn was very spacious, more like a Hampton Inn than the older Holiday Inns.

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Bridgman, Michigan
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 12, 2013

Average accommodations..but not average was the front desk clerk (too bad I didn't get his name) who hates his job. Before I even said anything to him, he said "it's not time to check in yet" no "hello" no "may I help you"…I explained that I was already a guest and I had another question. I actually made a game... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Defiance, responded to this review

Dear PracticingTourist, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did not exceed your expectations with our accommodations and the service you received. We take the confidence our guests place... More 

Cleveland, Ohio, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 28, 2013

I stayed at this hotel for one night for work. The room was comfortable, clean, and updated. The staff was helpful and accommodating. Had a great night's sleep and a good breakfast. Great value and a very comfortable place to stay.

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Thousand Oaks, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 7, 2013

He tried to get me off his back as quickly as possible. No priority club goodie bag. Kinda felt being nickle and dimed. No free upgrade for platinum member. I have stayed countless times and got used to automatic upgrade. It never happened to me before. Otherwise, it is clean and comfy. Okay hotel.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Defiance, responded to this review

Dear thousand1000oaks, Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. I appreciate you for bringing this into our attention... More 

Grand Rapids, Michigan
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 31, 2013

We arrived very late, but check in was a breeze. The lady checking us in was efficient, and gave us the usual information about breakfast, wi-fi, etc. She then presented me with my Priority club "snack" of water and fritos. The room was clean, the bed was comfortable, and the ac worked great without being too noisey. My only complaint,... More 

Was this review helpful? Yes 2
Michigan
Level Contributor
231 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed May 29, 2013

I stayed on points so essentially got the hotel for free over memorial day night. At first blush the room smelled like a dirty mop head...but that smell dissipated over the night. And the east entrance sort of smelled strange, it could be that the wind was coming out of the east and I was smelling od de dumpster from... More 

Was this review helpful? Yes 1
Barrington, IL
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 18, 2013

Convenient, quiet location but still close to everything. Check in was speedy and pleasant. Small problem with room was repaired quickly. Room was very clean. Generally a nice stay. My only desire would have been a softer bed. We both thought the mattress was a bit too hard. Breakfast offering was hot and cold items and, of course, the warm... More 

Was this review helpful? Yes 1
Tallahassee, Florida
Level Contributor
219 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed November 1, 2012

It was a nice place with comfy beds and new tv's. Plenty of parking and nice breakfast. Fun sports bar wings place real close. Yes I will stay again when in historic Defiance. The staff was very nice too.

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Annapolis, Maryland
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 19, 2012

Found this to be a "4-C" hotel: clean, comfortable, convenient and cool. Sufficient updates to be in step with the times, along with the simple pluses like fridge and microwave that I appreciate. There was also a small, but suitable fitness center, featuring not only the standard treadmill but also weight equipment to do lat pulls, bicep curls, etc. Free... More 

Was this review helpful? Yes 1
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