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Country Inn & Suites By Carlson, Cuyahoga Falls

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1420 Main Street, Cuyahoga Falls, OH 44221
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Country Inn & Suites By Carlson, Cuyahoga Falls
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Country Inn & Suites By Carlson, Cuyahoga Falls
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180 reviews from our community

Traveler rating
    88
    60
    22
    5
    5
See reviews for
76
27
13
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson, Cuyahoga Falls
See the most recent reviews
1 review
3 of 5 stars Reviewed February 18, 2015

Recently reserved multiple rooms for a family funeral Amanda at the front desk was amazing and so was Ryan , but beware if you smoke my cousins smoked in there car because of how cold it was and there clothes reeked of smoke they were accused of smoking in the room and I was charged 250.00 extra after spending over... More 

Was this review helpful? Yes
Monica C, General Manager at Country Inn & Suites By Carlson, Cuyahoga Falls, responded to this review

Letecia, We do apologize that your experience was not ideal and can understand your frustration. It is our policy that guests are responsible for any charges associated with smoking in or damage to their room during their stay simply to ensure that we maintain the value and quality of our rooms for all of our guests. We do include this... More 

St. Albans
Top Contributor
89 reviews 89 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 15, 2015

We stayed here this past weekend while in the area for an indoor softball tourney in nearby Akron. This location is easy to find but just off the beaten path so it is quiet but close to food, shopping, and the interstate. The front desk staff upon arrival was very welcoming. Acknowledged us as reward members. Check in was fast.... More 

Was this review helpful? Yes 2
Monica C, General Manager at Country Inn & Suites By Carlson, Cuyahoga Falls, responded to this review

We are so pleased you enjoyed your recent stay with us. The Country Inn & Suites of Cuyahoga Falls is truly a hidden gem with an abundance of dining, shopping, and entertainment choices practically at our doorstep here just off Route 8 in the beautiful Chapel Hill commercial district of Akron and Cuyahoga Falls. Being positioned where we are, with... More 

Chicago
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2015

Cuyahoga Falls Country Inn and Suites is a good place to stop if you are passing through Ohio. Just off Route 8 and between Interstates 80 and 76, the motel is conveniently located near a couple of strip malls and several fast food and fast casual restaurants. The hotel front desk can even provide you with list of places to... More 

Was this review helpful? Yes 1
Monica C, General Manager at Country Inn & Suites By Carlson, Cuyahoga Falls, responded to this review

Hello Chicago_traveladdict, Thank you for taking the time to review our hotel. We are glad you found our hotel both clean and conveninent. While we are conveninently located to Route 8 and the Ohio Turnpike as well as Downtown Akron, Canton, Cleveland and Cuyahoga falls, we are also located near many shopping and dinning options. We invite you to try... More 

Ocqueoc, MI
Top Contributor
113 reviews 113 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2015

My wife and I use this location for business when we travel together. My wife more than myself but she feels safe and there is always a clean fresh room for us at this central location for the area. There is food to eat when needed and close to the RT 8 freeway that will get you to all the... More 

Was this review helpful? Yes 1
Monica C, General Manager at Country Inn & Suites By Carlson, Cuyahoga Falls, responded to this review

Hello AlnSue, Thank you for taking the time to review our property. We are delighted to know that you and your wife enjoy staying with us whenever you are in the Akron/Canton/Cuyahoga Falls/Cleveland Area. We also have a romance package available and Heart Shaped Whirlpool Room which is perfect for a romantic getaway. Thank you again for the review and... More 

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

We were on a 2 day cross country trip, traveling with our adult son. We stayed at Country Inn & suites on the way, and on the way back. The rooms were nice & large. Bathrooms were clean, and we would have enjoyed our stay very much except for the fact that the hotel was unwilling to make up the... More 

Was this review helpful? Yes 1
Monica C, Manager at Country Inn & Suites By Carlson, Cuyahoga Falls, responded to this review

Dear notsohappy61., We appreciate you taking the time to complete a review on TripAdvisor. Please accept my sincerest apologies for the service you encountered.I can assure you that your recent experience does not reflect the Country Inn & Suites standards of service and hospitality that we hold our staff to. Our $50.00 authorization which we do collect from all of... More 

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