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Sheraton Suites Akron/Cuyahoga Falls

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1989 Front Street, Cuyahoga Falls, OH 44221
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Sheraton Suites Akron\/Cuyahoga Falls
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360 Reviews from our TripAdvisor Community

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Napa, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We arrived at the hotel at 10pm and quickly fell asleep after a grueling cross country flight. When we awoke we were pleasantly surprised to open the curtains to a beautiful creek side setting. The room was similar to other "suite" hotels, with a living area, desk, sofa, microwave, and fridge on one side, and a sleeping area with second... More 

Helpful?
Thank napasunseeker
ispeakfoodtooblogger
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently during a trip exploring the Cuyahoga National Park. Was able to book last minute and get a club level room and it was lovely. The hotel is unique as it has an atrium in the center. Lots of sitting space to kick up your feet. The restaurant and bars inside were lovely, with friendly service and great... More 

Helpful?
Thank ispeakfoodtooblogger
Hazleton, Pennsylvania
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

This was a combined business and college recruiting trip. The 2015 renovations appear to be nice and the hotel was clean. At first my daughter and I were pleased with our choice. That quickly changed when we tried to use the WiFi on my Lenovo computer, my mini iPad and her Apple iPhone. The first night there was zero service!... More 

Helpful?
Thank Walter U
Colleen I, Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Walter, thank you for reaching out to us on TripAdvisor. I understand you've been in contact with our General Manager as well as Starwood Guest Support. We trust the amends we have made with you were satisfactory. We hope to have a future opportunity to serve you. Colleen I. Social Media Manager More 

Canton, Ohio
Level Contributor
176 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We had lots of fun with our friends at the Sheraton' s New Year's Eve celebration. Two bands and a large and smaller dance floor. We were given two drink tickets. No food was served until 11 pm. Food choices were a bit scanty. It cost $99 per couple.

Helpful?
Thank ester94
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

ester94, we're thrilled you chose to join us for our annual New Year's Eve party. We appreciate your feedback about the food selection for the evening. As we plan on offering our NYE party again to ring in 2017, we will certainly take your comments into consideration to improve the guest experience. We look forward to seeing you back at... More 

Evanston, Illinois
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 3, 2016

My wife and I stayed for one night on our way back from the East Coast to Chicago. It was a bit further off the highway than we thought, but the hotel was absolutely worth it. The room was large and beautifully decorated, and the staff was great across the board. It definitely exceeded our expectations.

Helpful?
Thank kafka187
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

kafka187, thank you for taking the time to share your experience on TripAdvisor. We strive to have every guest leave our doors with an eagerness to return and we're thrilled we achieved that during your visit. We hope to welcome you again, perhaps when you are coming through the area on Route 8. More 

New York City, New York
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed December 7, 2015 via mobile

My family and I came to the area for a wedding and were quite pleased with our accommodations. The hotel itself is nicely maintained and the suites are nice and spacious, perfect for a family of four. There are a few places to eat within walking distance. The only drawback is that the parking lot was beyond capacity the weekend... More 

Helpful?
Thank LILABBY1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

LILABBY1, thank you for allowing us to serve you and your family at the Sheraton Suites Akron/Cuyahoga Falls. We do offer complimentary valet service on most evenings and hope you were able to take advantage of this amenity while staying with us. Thank you so much for sharing your review on TripAdvisor. We hope to be your first choice in... More 

Pittsburgh, Pennsylvania
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

Stayed here while attending a show at the Tangier. Sheraton staff is very pleasant & accommodating. We stayed in a renovated suite that was very nicely appointed, only problem was hallway a little on dirty side due to renovations. The bar restaurant has a very unique view, a river with falls & if you stay on the falls side you... More 

Helpful?
Thank pgerardi
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

pgerardi, thank you for taking a moment to share your Sheraton Suites Akron Cuyahoga Falls Experience. We are pleased you found our staff, restaurant, and your room accommodations enjoyable. We understand how important attention to detail is so thank you for your feedback about the hallway. We hope to welcome you again in the future. More 

Level Contributor
6 reviews
5 of 5 stars Reviewed November 11, 2015

Our trip was enhanced by this hotel. Our suite had a beautiful view of the falls, and every staff person encountered was friendly and welcoming. The breakfast buffet had broad selections, with made to order options as well. The lounge isn't large, but, again, the servers made us feel like long time customers, even though we were only there for... More 

Helpful?
Thank Cheriejan
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Cheriejan, we strive to have every guest leave with an eagerness to return and by your review, it appears we may have accomplished that goal. Thank you for allowing us to serve you for your weekend stay. We hope to have a future opportunity to serve you at the Sheraton Suites Akron Cuyahoga Falls. More 

Kent, Ohio
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

My wife and I like to stay here when we need a break from the kids and life. We have seen the hotel get several renovations over the years, and the newest remodel is a great improvement on an already very nice property. The new development across the street is a great asset to the area. We had dinner across... More 

Helpful?
Thank 11Timechamps
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

11Timechamps, thank you for your continued patronage to the Sheraton Suites Akron Cuyahoga Falls. We're thrilled you have noticed the remodeling efforts our hotel has gone under as we are very excited about the new look and feel of our lobby and guest rooms. While we do not offer mini-bars in our guest rooms, every suite is equipped with a... More 

Cuyahoga Falls
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

Partied with friends .had a great time live band at the bar was nice great place!Place is very popular it seems in this area ,The food is good very clean and chill spot...plan on going back soon,there are also shops and bars within walking distance on the river front that I had a good time at great area..

Helpful?
Thank 580darnellg
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

580darnellg, we're thrilled you enjoyed your stay with us and were able to take in the live entertainment at Beau's on the River. We value the support of the local Cuyahoga Falls community and hope to have you back again soon. More 

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