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Sheraton Suites Akron/Cuyahoga Falls

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1989 Front Street, Cuyahoga Falls, OH 44221
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1 room 1 guest
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Sheraton Suites Akron\/Cuyahoga Falls
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Cambridge, Massachusetts
2 reviews
3 of 5 stars Reviewed 1 week ago

I've been staying at this hotel on and off for years. Except for the usual Hampton Inns and the like, there isn't much choice in the area. At least the breakfast offerings are better, although the large dining room overlooking the spectacular falls will chill you to the bone, at least in summer. When we stayed there at Christmas 2014,... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Flowergarden68, thank you for your continued patronage to the Sheraton Suites Akron Cuyahoga Falls. Your loyalty is truly invaluable to us. We hope to provide a seamless stay for all of our patrons and we certainly hope you brought your concerns to our attention while staying with us so we could correct them immediately for you. Upon your return travels,... More 

McKinney, Texas
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

First word of advice - do not pay extra and book on the scenic side. Only 5-6 rooms have balconies and I was told they are at least $100 more expensive per night. So in the other 99% of the rooms with a view, you don't get one unless you stand with your nose to the windowpane, you put up... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

PJC_11, thank you for reaching out to us on TripAdvisor. We sincerely appreciate all guest feedback as it allows us to continually improve our service and facilities. For a guaranteed room on the river side of our hotel a $10 fee is applied due to the popularity of the view. If you feel that your bill incorrectly reflected your charges,... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was great and we had a great time there. The hotel is about to undertake a makeover which would have been my only comment, certain areas need it. The rooms are spacious and very comfortable, the bar and restaurant area I found a bit dark and therefore uninviting but hopefully the new decor will address that as they... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Megree, thank you for taking a moment to share your feedback. We are in the middle of a renovation and have completed all of our banquet space, a large portion of our guest rooms and some of our lobby area. Our plans to renovation plans do include the lounge to create a more inviting space for our guests. We hope... More 

Akron, Ohio
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I married my wife on August 1st of 2015, and we had quite a large reception for our wedding at a party hall nearby. After hearing plenty of good things, the hotel of choice for us and our guests was the Sheraton Suites in Cuyahoga Falls. Although we still had a good time, I wouldn't recommend the Sheraton Suites for... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

BudSm0kinn, congratulations on your recent marriage! Weddings are a wonderful occasion to celebrate and we thank you for allowing the Sheraton Suites Akron Cuyahoga Falls to serve you and your guests. As the only all suite hotel in the area, many of our patrons enjoy our two room spacious suites, especially our multi-levels which provide a private balcony to look... More 

Oil City, Pennsylvania
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 weeks ago

Although the hotel was under renovation, it was beautiful! Gorgeous dining room/lounge with spectacular views of the falls running through the river valley. Our room was large, clean, and very comfortable. If you're able to stay here, take five minutes and walk to the park that's located next to it. There's a small walking bridge which spans the falls and... More 

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Adrian, Michigan
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights at this hotel. The rooms look just like the pictures on their website. Our suite was big, comfortable with nice amenities and quiet. The décor is somewhat dated but the room was very clean. We had asked for a river view but this room's view was blocked by the Club Level deck right below our room.... More 

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McKinney, Texas
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised by this hotel. The room was very roomy, the bed was quite comfortable, a d offered a very quiet sleeping experience. I loved the bathroom layout, shower, and bath products. I had one of the most delicious steak dinners I have ever had at the on site restaurant. My table had an amazing view of the... More 

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Sheraton while visiting family in Cuyahoga Falls. Beautiful location, the decor could be updated/modernized, but everything was super clean. We had a wonderful breakfast in the restaurant in the hotel, but what was most impressive was how comfortable the bed was. My significant other and I both agreed, it was like sleeping on a cloud. I... More 

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1 review
5 of 5 stars Reviewed July 26, 2015

This hotel was amazing! All suites and huge rooms overlooking the falls. If you are exploring the National forest this place is the most unique "chain" hotel anywhere around the radius of the park. It is pricey compared to the other chains but completely worth it if you want to relax. Beds were heavenly, rooms just remodeled and huge, staff... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Juliana, thank you so much for providing such a positive review of your recent experience with us. We know how stressful travel can be so we are delighted you were able to relax overlooking the falls. As we work towards finishing our renovations, we appreciate your feedback about the window in your guest room. We hope you were able to... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2015

In for a business trip. The Hotel was beautiful. Close to downtown. I slept with the window open which was great to hear the falls but in the morning I heard the train and traffic from the expressway. I Would go back for sure but not leave the window open.

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