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Sheraton Suites Akron/Cuyahoga Falls


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Reviews you can trust: Business

94% Recommend
4.5 of 5 stars 17 reviews
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By trip type
Business (17)
[ Date ] [ Rating ]
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5 of 5 stars
IllinoisFreqtraveler   1 contribution
Illinois
Nov 4, 2009 | Trip type: Business, Solo travel

Great service, excellent dining, clean, updated rooms make for a pleasant stay each time. This is first hotel I check for availability when traveling to the Akron area. more

Management response from
Robert Trammell, General Manager

Dear Guest: I am very happy to hear that the Sheraton Suites Akron/Cuyahoga Falls is your first choice when traveling to our area! We certainly do value our loyal guests and are very pleased that you enjoy your visits with us. We look forward to having you as our guest for a very long time!

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4 of 5 stars
biffburley   6 contributions
Cincinanti
Oct 31, 2009 | Trip type: Business, Solo travel

I attended a conference at the Sheraton in Cuyahoga Falls and having stayed there before I was familiar with what to expect but the experience did not disappoint me. The setting is fantastic and the restaurant, lounge and even the meeting rooms had great views of the Cuyahoga River gorge. Unfortunately my room faced the street but the room's suite... more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for sharing your experience at the Sheraton Suites Akron/Cuyahoga Falls. I am very happy to hear that your conference was good and that you enjoyed Piatto Novo restaurant and Novo Lounge. We do pride oursleves on offering a wide variety of beverages - including a nice beer selection, thanks for commenting on that! We hope that...

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5 of 5 stars
Greg731   1 contribution
Queens, NY
Oct 30, 2009 | Trip type: Business, Solo travel

Service was excellent. Quick check-in by Chet the Front Desk Clerk. The food was excellent. Try the Lobster Bisque, the best I have ever had. Televisions looked updated, room was very clean. Took a trip to the Football Hall of Fame. Plan on coming back next year and staying here. Try to get a room facing the waterfalls, very cool. more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for posting your review of the Sheraton Suites Akron/Cuyahoga Falls on TripAdvisor. We love hearing from our guests. I am glad that you liked the Lobster Bisque. It is an old staple - but still a signature dish! You were indeed correct about the televisions. We just recently completed updating our TVs, we now have 2...

Fantastic
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4 of 5 stars
ohiojimbo   1 contribution
ohio
Oct 19, 2009 | Trip type: Business

The hotel staff were very accommodating, friendly, and went out of their way to assist us with our stay. The hotel was beautiful in all aspects. We travelled for business and had approximately 15 different people stay at this hotel on this trip. Everyone loved the hotel and had no complaints. more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you very much for taking a moment to express your thoughts about the Sheraton Suites Akron/Cuyahoga Falls in this forum. I am very happy to hear that you and your group thoroughly enjoyed your stay with us. I truly hope that you will find time to return again soon!

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5 of 5 stars
thersh   1 contribution
Cincinnati
Oct 7, 2009 | Trip type: Business, Solo travel

This facility gives you the feel of a big town hotel in a small town surrounding. This Sheraton provides all the essential services a traveler seeks: upscale decor and rooms, fine dining, indoor lap pool, sauna, work out equipment, scenic setting along a waterway and topped off with a quaint, walkable village. more

Management response from
Robert Trammell, General Manager

Dear Guest

I appreciate you taking the time to share you kind remarks on TripAdvisor and am very glad that you enjoyed your visit to the Sheraton Suites Cuyahoga Falls!

Cuyahoga Falls is as you have described, a quaint small town and we are proud to have been a centerpiece of the community for almost twenty years. I am...

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5 of 5 stars
churchlady57   1 contribution
ohio
Aug 10, 2009 | Trip type: Business

I had the forunate opportunity to stay at this fine facility in July for my church conference. I found the staff to be extremely polite, professional people who bent over backwards to be accomodating. Room attendants were especially attentive to each detail, rooms were vacuumed, showers/tubs/toilets cleaned daily, amenities refreshed as needed. The banquet was beautifully decorated, food was delicious,... more

Management response from
Robert Trammell, General Manager

Dear Guest: I am glad that the Sheraton Suites Akron/Cuyahoga Falls was your home away from home for your event here at the hotel. Your comments are very kind and much appreicated. Many of the things that you liked the most are our main focus - make sure that we provide true hospitality. A clean room, good food and courteous...

Amazing!!
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5 of 5 stars
caghay1   1 contribution
Baton Rouge
Jul 18, 2009 | Trip type: Business, Solo travel

My stay at the Sheraton Suites in Cuyahoga Falls,Ohio was amazing!! The rooms were clean and spacious. All those little things that are important when you are away from home are really great at this Sheraton - the shower, the blow dryer, the microwave and refrigerator, the view and the sound of the falls outside the window, having a TV... more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for posting so many glowing remarks about our facility and service at the Sheraton Suites Akron/Cuyahoga Falls. I am so glad that your stay and your conference was a success. It is when our guests are able to get accomplished what they had planned that we are most pleased! We look forward to hosting your conference...

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5 of 5 stars
johnthomaswinter   1 contribution
johnthomaswinter
Jun 24, 2009 | Trip type: Business

Sheraton Suites in Cuyahoga Falls has been wonderful for our weekly meetings. We’ve enjoyed renting a room every week since September 6th, 2005. Renting here has been a pleasant experience throughout the years as we have enjoyed the many amenities as well as the friendly and helpful hotel staff and maintenance crews. The recent completion of the Sheraton Suites renovations... more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for making such nice remarks about a segment of our business not often discussed in this forum! Our hotel does indeed feature about 20,000 square feet of meeting and banquet space that, as you mentioned, has been completely remodeled and updated. We are proud of the facilities and service that we provide and thank you for...

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2 of 5 stars
Dallas Traveling...   28 contributions
Dallas
May 20, 2009 | Trip type: Business, Solo travel

Nice large rooms and well appointed. The outside of the hotel looks more like a schoolhouse than a hotel, but not a problem. I booked the more expensive river view room but did not know it was also the highway view side and the side where the train runs, very close to the hotel. Unless you are a very deep... more

Management response from
Robert Trammell, General Manager

Dear Guest: Please accept my sincere apologies for the experience you had at our hotel due to the train noise. I am very sorry that you had such a poor experience, especially for all 5 nights of your stay. Our team would have been willing to relocate you to a room that would have been more comfortable for you so...

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5 of 5 stars
mamahiggins   1 contribution
Bay City, Texas
May 4, 2009 | Trip type: Business

I was at this hotel for two months with FEMA colleagues after Hurricane Ike caused wind damage throughout Ohio. I absolutely could not have asked for a better home away from home. Aside from the fact that is in a beautiful location, the rooms are spacious and well-appointed and the bed super comfy ... it was truly the staff that... more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for such "over the top" comments about our staff. We were pleased to be of service to the FEMA team and are glad that we met your expectations. We enjoy being of service and when our guests stick around for extended visits it gives us even more opportunity to shine. We have not considered taking our...

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Sheraton Suites Akron/Cuyahoga Falls Also Known As

  • Sheraton Hotel Akron
  • Sheraton Cuyahoga Falls
  • Cuyahoga Falls Sheraton
Address: 1989 Front St, Cuyahoga Falls, OH 44221
Cuyahoga Falls Hotels Sheraton Suites Akron/Cuyahoga Falls
4.5/5.0
17