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All 3 Cuyahoga Falls hotels

Sheraton Suites Akron/Cuyahoga Falls

3.5 of 5 Hotel   |   1989 Front Street, Cuyahoga Falls, OH 44221
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Ranked #2 of 3 Hotels in Cuyahoga Falls
A recent review
4 of 5 stars reviewed 3 days ago
jimatthebeach north myrtle beach, SC
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288 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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north myrtle beach, SC
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is a beautiful property, with oversized guest rooms and "Ohio-friendly" (...that's a good thing) staff. My only complaints are these: the TVs in the Club Lounge are all tuned to Fox-TV, a decidedly biased source of news. The night I was staying there, snow was predicted. Why not have a local TV station on so that guests would... More

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Akron, Ohio
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second stay at the Sheraton this year 2014. My last stay was eventful but the staff especially Adam the late night front desk attendant was awesome! He gets all the kudos for making our stay great!! Adam went above and beyond the call of duty, we were locked out of our room in the middle of the... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

lovelyday, thank you for taking the time to share your review of our property on Tripadvisor. I am so pleased Adam made such a positive impact on your visit, I can assure you I have personally shared my kudos with him. We love hosting our local guests for staycations and we certainly look forward to serving you again. Thank you... More

New York City
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

What a treat it was to stay right in the middle of a town, rather than at the bleak, nondescript exit of an interstate in the middle of nowhere. The falls provide a dramatic setting. The welcome at check-in was gracious and cheerful, and the quiet and comfortable room had every amenity one could wish for. Convenient, free parking; a... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Hentyfan, thank you so much for sharing such a positive review of your recent stay with us. I am delighted that it seems we may have exceeded your expectations with our reasonable rate and extra amenities. We truly appreciate you taking the time to share your comments on Tripadvisor and look forward to serving you again the next time your... More

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

The rooms are in need of a makeover, the bathrooms shower and tub had what I think is molds that are directly a sign of just not being thoroughly cleaned. The toilets had ring in the bowl that was black obviously from not being cleaned properly. I think that some of the housekeepers rush in the attempted of cleaning and... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Carla, thank you for taking the time to share your review of your recent stay with us. We appreciate all feedback as it helps us consistently improve our service and facilities. I would like to offer my sincere apologies for the disappointment you had in your stay. From the specifics you have pointed out in your review, I can assure... More

Chicago
Top Contributor
179 reviews 179 reviews
68 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here overnight recently, found the hotel rooms to be spacious but a tad bit contrived. I love the way they designed the hotel to embrace the falls shooting by on the back of the property but at night the falls can be loud, and my room was a bit tired/generic. Nothing special other than big in a suite style.... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

kgems, thank you for choosing the Sheraton Suites during your visit to our area. We truly appreciate all guest feedback as it allows us to continually improve our service and facilities. I can assure you your comments are being taken seriously as we are in the preliminary stages of revamping our guest rooms to suite a more modern feel. We... More

ohio city, oh
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Loved the room and the view. Awesome lounge, had the long bone veal chop.... Delicious. AM breakfast buffet satisfactory, seemed limited in service. Overall great experience first time in hotel. Will surely be back.

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Mediumrare, thank you for visiting the Sheraton Suites Akron/Cuyahoga Falls recently. I am so pleased you enjoyed your overall stay and your meals in our restaurant. Our long bone veal chop with fresh mozzarella and prosciutto is one of our most popular dinner menu items. Thank you for taking the time to share your comments on TripAdvisor, we look forward... More

Geneva, IL
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel, walking distance to the old business districtand restaurants, although the in-house restaurant is Excellant! Right off of the freeway for easy access to everything. Had a minor problem with the TV, very erratic in that sometimes it wouldn't pick up stations, then after turning off & then back on (rebooting) it worked. Also would pixelate part or all... More

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Blacksburg, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2014

We recently attended a friend's wedding. This is a nice property with spacious suites. The rooms are also very quiet. We could not hear the guests next and around us at all. Room is nicely appointed and the bed was magnificent. Bathroom was in good shape. On the whole we really enjoyed our stay and the front desk staff was... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Gus, thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls on your recent visit to our area. I am pleased that overall you enjoyed your quiet, well appointed suite during such a celebratory weekend. However, I am disappointed that you found our housekeeping service lacking in some aspects. I can assure you I have spoken with our Executive Housekeeper regarding... More

Fairlawn, Ohio
1 review
5 of 5 stars Reviewed October 6, 2014

Visited the bar area over looking the falls and had fantastic service and a beautiful view! The lounge area is expansive with a great wine list, all rated using the wine spectator reviews. This was a perfect spot to enjoy a bottle of wine on a Friday evening.

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

DB, thank you for taking the time to share your positive experience on TripAdvisor. I'm delighted you were able to enjoy Beau's on the River and their top rated wine list overlooking the Cuyahoga River. We look forward to welcoming you back again soon! More

Wilmette, Illinois
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 28, 2014

We had stayed in many spg hotels around the world and typically stayed in club level room. The suite was very nice, comfortable and quiet. Bathroom had a large counter top for toiletries and a separate room for toilet and bathtub. Unfortunately the hotel had some kind of plumbing problem overnight and our bathtub was full of black dirt in... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

mflyon, thank you for taking the time to share your comments about your recent stay with us. We value all feedback as it allows us to continually improve our service and facilities. We very much appreciate your patronage to Starwood brand hotels and value your loyalty. I would like to sincerely apologize for the disappointment in your stay both with... More

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Additional Information about Sheraton Suites Akron/Cuyahoga Falls

Address: 1989 Front Street, Cuyahoga Falls, OH 44221
Phone Number:
Location: United States > Ohio > Cuyahoga Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Akron/Cuyahoga Falls 3.5*
Number of rooms: 208
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Also Known As:
Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
Sheraton Hotel Akron
Sheraton Cuyahoga Falls
Cuyahoga Falls Sheraton
Sheraton Suites Akron/Cuyahoga Falls Ohio

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