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Sheraton Suites Akron/Cuyahoga Falls

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1989 Front Street, Cuyahoga Falls, OH 44221
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Sheraton Suites Akron/Cuyahoga Falls
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Sheraton Suites Akron/Cuyahoga Falls
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310 reviews from our community

Traveler rating
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    86
    40
    18
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Background: Mostly a business traveller, somewhere around 150 nights in hotels last year, lots of SPG points so I generally go for SPG properties. The hotel is good, perhaps very good, but the noise is awful and they're somewhat misleading about it. When I checked in, I was given a fifth floor (top floor) room with a river view. The... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

David, thank you for sharing such a candid review of your stay with us. As an SPG member, you are among our most valued guests at the Sheraton Suites Akron Cuyahoga Falls. We value your patronage as well as your feedback as it allows us to continually strive to provide the highest quality guest experience we can. The owners have... More 

Center
Top Contributor
365 reviews 365 reviews
192 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice place. Rooms may be decorared with the old-fashion SHeraton austerity colours, but they're incredibly large. I had a double-floor room and the great asset was the shower-jacuzzi, very satisfactory. The heated pool is truly a plus: long enough to allow good swimming with a rather perimeter area. Very kind personell at check in desk. SIncere smiles, no pre-fabricated... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Hedin, thank you for your detailed review here on TripAdvisor. It appears that you have stayed in one of our two-level suites during your stay at the Sheraton Suites Akron Cuyahoga Falls and we're pleased you were able to take advantage of not only your in room Jacuzzi but our lap pool as well. Hedin, thank you for your kind... More 

Norwalk, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We celebrated my wife's 60th birthday with a quick trip to the Sheraton Hotel in Cuyahoga Falls (Akron, Ohio). The acommodations were excellent! The pool was larger than most hotel pools and was great for relaxing and swimming laps. The hot tub was under repair at the time and not available. We ate supper at the restaurant and shared a... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Martin, thank you so very much for your five-star review. We are delighted that you chose to spend the evening with us for your wife's 60th birthday and that you enjoyed Beau's on the River for both dinner and our breakfast buffet. We appreciate your patronage and look forward to being a part of many celebrations in the future. More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

It's close to nice places. Rooms are clean, and the food is good, has evererithing you need, and the atention is great. I will recommend even I was over there for work I have a great stay over there .

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Arturo, thank you for taking a moment to share your comments for other travelers on TripAdvisor. With our full service property, restaurant, and many attractions and alternative dining options within walking distance, we agree that we have everything a traveler needs. Thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls. We hope we are your first choice in hospitality in... More 

Minneapolis, Minnesota
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on a business trip. I am a Gold member with both Marriott and Hilton, but the Sheraton was closer to my client and I thought I would give Starwood an opportunity, especially given their partnership with Delta (I'm Platinum with Delta and they have crossover rewards). The good: bed was comfortable, room was quiet. Restaurant was quite good... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Kristin, we sincerely thank you for allowing the Sheraton Suites Akron Cuyahoga Falls to serve you on your recent trip to our area. We are pleased that you were able to take advantage of the Starwood Delta crossover rewards and that you enjoyed our restaurant, location, and fitness facility. I apologize that you were disappointed with the location of your... More 

Akron, OH
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 23, 2015

We came for a weekend getaway for Valentine's Day. We had asked for a room with a king bed and were put in a handicap accessible suite just off the lobby. Not sure if that's because it was the only room available or not. I've been here for business meetings many times, but never stayed here. I would definitely stay... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Thank you so much for spending Valentine's weekend with us kbaysinger. We are currently in the process of renovating our suites and we're thrilled that you enjoyed the updated guest room as well as our restaurant. The river view is truly spectacular in the winter with the large icicles. We hope to welcome you back again, perhaps during the spring... More 

Ann Arbor, Michigan
Contributor
17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed for one night for business. Can't comment on value as I didn't pay for the hotel. Pros: The front desk helped me order a taxi for the next morning to take me to a job interview in Akron. They made sure to call me in the morning and let me know that the taxi company was running behind due... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Lisa, thank you for taking the time to share your review on TripAdvisor. I have spoken to our Chief Engineer in regard to the faucet and noise in your guest room so that he may correct these issues immediately. We understand how stressful the interview process can be so we hope that after your night at the Sheraton Suites Akron/Cuyahoga... More 

Euclid, Ohio
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2015

This hotel has completed some very nice upgraded remodeling since I last visited. I Superbowl weekend there and had a great time. We stayed on the Club Lounge Level and it was very nice. I would recommend staying here. It was 6 minutes from a huge retail area with tons of restaurant franchises and anything else you could want or... More 

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Loscoe, thank you so very much for your kind words. We are encouraged that you are pleased with the improvements we have been making to our property and delighted that you enjoyed our restaurant, Beau's on the River. The new shopping area at Portage Crossing is definitely a hit with our guests, we're so glad you were able to enjoy... More 

Akron, Ohio
2 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 2, 2015

The hotel itself is in need of a little renovation (the rooms, specifically), but the friendly staff more than make up for this. Greatest people there, always accommodating. The Wi-Fi was a bit on the slow side, but what hotel's isn't?

Was this review helpful? Yes
Jeffrey L, Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

KR C, I'm pleased to inform you that our hotel is in the midst of a multi-stage renovation process which includes all of our suites. We have also just completed an install of more access points for our wireless internet and we have had a lot of positive feedback about the improvements so I am concerned that you found it... More 

Beaumont, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 21, 2015

I am staying here for a week of business and got an immediate upgrade to the 2 floor falls side penthouse. The room is incredible and has an amazing view of the falls. The breakfast buffet has a wide selection and fresh cooked omelettes for a good price. Definitely would stay here again.

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Chris, thank you so much for choosing the Sheraton Suites as your home away from home during your business trip. We love providing our guests with complimentary upgrades when they are available as it makes for an even more pleasant extended stay. We appreciate that you took the time to share your review for other travelers and we look forward... More 

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