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All 3 Cuyahoga Falls hotels

Sheraton Suites Akron/Cuyahoga Falls

3.5 of 5 Hotel   |   1989 Front Street, Cuyahoga Falls, OH 44221
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Sheraton Suites Akron/Cuyahoga Falls
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Ranked #2 of 3 Hotels in Cuyahoga Falls
A recent review
5 of 5 stars reviewed 4 days ago
mediumrare11 ohio city, oh
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283 reviews from our community

Traveler rating
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    34
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ohio city, oh
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Loved the room and the view. Awesome lounge, had the long bone veal chop.... Delicious. AM breakfast buffet satisfactory, seemed limited in service. Overall great experience first time in hotel. Will surely be back.

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Geneva, IL
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel, walking distance to the old business districtand restaurants, although the in-house restaurant is Excellant! Right off of the freeway for easy access to everything. Had a minor problem with the TV, very erratic in that sometimes it wouldn't pick up stations, then after turning off & then back on (rebooting) it worked. Also would pixelate part or all... More

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Blacksburg, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently attended a friend's wedding. This is a nice property with spacious suites. The rooms are also very quiet. We could not hear the guests next and around us at all. Room is nicely appointed and the bed was magnificent. Bathroom was in good shape. On the whole we really enjoyed our stay and the front desk staff was... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Gus, thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls on your recent visit to our area. I am pleased that overall you enjoyed your quiet, well appointed suite during such a celebratory weekend. However, I am disappointed that you found our housekeeping service lacking in some aspects. I can assure you I have spoken with our Executive Housekeeper regarding... More

Fairlawn, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Visited the bar area over looking the falls and had fantastic service and a beautiful view! The lounge area is expansive with a great wine list, all rated using the wine spectator reviews. This was a perfect spot to enjoy a bottle of wine on a Friday evening.

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

DB, thank you for taking the time to share your positive experience on TripAdvisor. I'm delighted you were able to enjoy Beau's on the River and their top rated wine list overlooking the Cuyahoga River. We look forward to welcoming you back again soon! More

Wilmette, Illinois
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had stayed in many spg hotels around the world and typically stayed in club level room. The suite was very nice, comfortable and quiet. Bathroom had a large counter top for toiletries and a separate room for toilet and bathtub. Unfortunately the hotel had some kind of plumbing problem overnight and our bathtub was full of black dirt in... More

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

mflyon, thank you for taking the time to share your comments about your recent stay with us. We value all feedback as it allows us to continually improve our service and facilities. We very much appreciate your patronage to Starwood brand hotels and value your loyalty. I would like to sincerely apologize for the disappointment in your stay both with... More

Senior Contributor
40 reviews 40 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 6, 2014

I decided to have a "stay-cation" close to home on Labor Day and knew that this hotel is one of the finest in the area. When I went to check in, I happened to be on crutches with a cast on my leg and I was surprised to find that none of the services such as lounge or restaurant were... More

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Muzzlepup, thank you for taking the time to share your comments about your recent "staycation" with us. Please accept my sincerest apologies for the service you encountered. I am embarrassed that our available staff did not extend the appropriate hospitality to you to assist you with your luggage and I can assure you that this is not the typical Sheraton... More

Sarasota, Florida
Contributor
19 reviews 19 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2014

I have never been to Ohio before and my meeting department picked this hotel and was very happy with the selection. The rooms are extremely large and laid out. I was on the river side of the hotel and was surprised by the view when I opened my curtains. Hotel lounge has a very large balcony and there is plenty... More

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

jdolan, thank you for taking the time to share your review of the Sheraton Suites Akron/Cuyahoga Falls on Tripadvisor. I am delighted that you were able to visit us in Ohio and that you enjoyed your stay so much. We are in the beginning stages of room renovations and I hope that you are able to visit us again to... More

Falls Church, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 18, 2014

We were somewhat concerned about stopping at this hotel. After reading many of the reviews we (again) are quite surprised by what people complain about. We thought this hotel was very nice. Traveling with two children (especially a teen) we appreciated the sliding pocket doors in the suite...no residual light from electronics! I'm not sure the club level was worth... More

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

ajohnsonb, thank you for sharing your review of your recent stay at the Sheraton Suites Akron/Cuyahoga Falls. I am pleased that we were able to take care of you and your family after your long travels and that we were able to serve you breakfast in Beau's on the River. Reservation issues do happen on occasion but from your review... More

Lewis Center, Ohio
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 17, 2014

I just returned from a stay at Sheraton Suites Cuyahoga Falls. I was very pleased with the room and service. The buffet breakfast was very good. The room was very clean and so was the pool. I loved looking down at the falls from our room. There was parking across the street, since the hotel seemed full from a wedding... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

ginr22, thank you for sharing your review of your recent stay at the Sheraton Suites Akron/Cuyahoga Falls. I am pleased that you were able to enjoy so many of the amenities within our hotel and the surrounding area. We are lucky enough to be close to the Cuyahoga Valley National Park which offers many free outdoor activities such as biking... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 29, 2014

I love finding feces on my hotel room, that's why I stay at Sheraton's. To start off with this hotel is really old and it shows. The lobby is nice the view of the falls is great but as soon as you step in a room you can tell. The carpets were dirty and disgusting. After being upgraded to suite... More

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

RedSoxDavid, thank you for sharing your experience on TripAdvisor of your recent stay at the Sheraton Suites Akron/Cuyahoga Falls. I can assure you that your recent experience does not reflect the Sheraton standards of service and housekeeping that we hold our staff to. Please accept my apologies for your disappointment in your stay. After investigating with our Executive Housekeeper and... More

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Additional Information about Sheraton Suites Akron/Cuyahoga Falls

Address: 1989 Front Street, Cuyahoga Falls, OH 44221
Phone Number:
Location: United States > Ohio > Cuyahoga Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Akron/Cuyahoga Falls 3.5*
Number of rooms: 208
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Also Known As:
Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
Sheraton Hotel Akron
Sheraton Cuyahoga Falls
Cuyahoga Falls Sheraton
Sheraton Suites Akron/Cuyahoga Falls Ohio

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