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Sheraton Suites Akron/Cuyahoga Falls

3.5 of 5 1989 Front Street, Cuyahoga Falls, OH 44221
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Sheraton Suites Akron/Cuyahoga Falls
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Sheraton Suites Akron/Cuyahoga Falls
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305 reviews from our community

Traveler rating
    147
    85
    39
    17
    17
See reviews for
71
74
29
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Akron, OH
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars NEW

We came for a weekend getaway for Valentine's Day. We had asked for a room with a king bed and were put in a handicap accessible suite just off the lobby. Not sure if that's because it was the only room available or not. I've been here for business meetings many times, but never stayed here. I would definitely stay... More 

Was this review helpful? Yes
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Thank you so much for spending Valentine's weekend with us kbaysinger. We are currently in the process of renovating our suites and we're thrilled that you enjoyed the updated guest room as well as our restaurant. The river view is truly spectacular in the winter with the large icicles. We hope to welcome you back again, perhaps during the spring... More 

Ann Arbor, Michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night for business. Can't comment on value as I didn't pay for the hotel. Pros: The front desk helped me order a taxi for the next morning to take me to a job interview in Akron. They made sure to call me in the morning and let me know that the taxi company was running behind due... More 

Was this review helpful? Yes
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Lisa, thank you for taking the time to share your review on TripAdvisor. I have spoken to our Chief Engineer in regard to the faucet and noise in your guest room so that he may correct these issues immediately. We understand how stressful the interview process can be so we hope that after your night at the Sheraton Suites Akron/Cuyahoga... More 

Euclid, Ohio
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has completed some very nice upgraded remodeling since I last visited. I Superbowl weekend there and had a great time. We stayed on the Club Lounge Level and it was very nice. I would recommend staying here. It was 6 minutes from a huge retail area with tons of restaurant franchises and anything else you could want or... More 

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Loscoe, thank you so very much for your kind words. We are encouraged that you are pleased with the improvements we have been making to our property and delighted that you enjoyed our restaurant, Beau's on the River. The new shopping area at Portage Crossing is definitely a hit with our guests, we're so glad you were able to enjoy... More 

Akron, Ohio
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is in need of a little renovation (the rooms, specifically), but the friendly staff more than make up for this. Greatest people there, always accommodating. The Wi-Fi was a bit on the slow side, but what hotel's isn't?

Was this review helpful? Yes
Jeffrey L, Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

KR C, I'm pleased to inform you that our hotel is in the midst of a multi-stage renovation process which includes all of our suites. We have also just completed an install of more access points for our wireless internet and we have had a lot of positive feedback about the improvements so I am concerned that you found it... More 

Beaumont, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 21, 2015

I am staying here for a week of business and got an immediate upgrade to the 2 floor falls side penthouse. The room is incredible and has an amazing view of the falls. The breakfast buffet has a wide selection and fresh cooked omelettes for a good price. Definitely would stay here again.

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Chris, thank you so much for choosing the Sheraton Suites as your home away from home during your business trip. We love providing our guests with complimentary upgrades when they are available as it makes for an even more pleasant extended stay. We appreciate that you took the time to share your review for other travelers and we look forward... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 9, 2015

New Years eve menu in the restaurant was excellent. We each had a different entre. And agreed each was delicious!! We will definitely plan our 2016 New Years Eve there. The atmosphere of celebration was infectious. music / dancing . We did not stay overnight but will next year

Was this review helpful? Yes
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Nanafesler, thank you so much for ringing in the New Year with us! We are thrilled that your dinner was enjoyable and that you plan on returning for our next New Year celebration. Our restaurant, Beau's on the River provides live music 2-3 evenings each week, we hope to see you back again soon to join us. More 

Midland, Michigan
1 review
3 of 5 stars Reviewed January 7, 2015

we have stayed at this hotel several times and generally have had good experience. The visit in December over the holidays had a couple issues travelers should know about. One, we were on a higher floor and the train whistled through the night and definitely interupted our sleep. I encourage people to request lower floors or city side to avoid... More 

Was this review helpful? Yes
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

We appreciate you taking a moment to leave your review for other travelers here on TripAdvisor, kjv64. Firstly, thank you for your loyalty to the Sheraton Suites Akron/Cuyahoga Falls. Comments such as yours allow us to continually improve to provide the highest quality stay for our guests. I will be discussing our lobby cleaning schedule with our Executive Housekeeper today... More 

Kent, Ohio
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 3, 2015

I took my grandchildren here for Christmas, the hotel was very nice and very clean. We got the "club" level room as I have a teenage grandson who likes to snack and eat. He actually got full from the breakfast and snacks offered. The pool, hot tub and work out room are very nice. The room was a suite and... More 

Was this review helpful? Yes
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

adnerblou, thank you so very much for taking the time to share such a kind review about your recent staycation with your grandchildren. We're thrilled that your family enjoyed the Club Lounge amenities as well as the pool and suite. We hope your stay with us was a relaxing way to end the holiday season and we look forward to... More 

Denver, Colorado
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 30, 2014

We stayed at the Sheraton for four nights during the Christmas holidays. I am familiar with this property, having stayed at it and attended conferences there over the years. First the positives. Although the hotel has been here for several decades, the interior looks fresh and new. It consists of five floors above a modest central atrium, with a restaurant... More 

Was this review helpful? Yes
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

JCTfromDEN, thank you for your continued patronage to the Sheraton Suites Akron/Cuyahoga Falls. We appreciate all feedback as it helps us to continue to improve our service and facilities for a better guest experience. I am concerned with the impression our staff made during your recent visit and I can assure you this is not the typical experience. I'd like... More 

Massachusetts
Top Contributor
89 reviews 89 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 29, 2014

Stayed here once or twice each year over the last decade. Great location with a dramatic river overlook from the breakfast room. But...this hotel suffers either from a mid-life crisis or simple complacency. A renovation program is purportedly in progress. Don't know what the results are, but the many rooms so far untouched suffer from sluggish, poorly maintained plumbing, lack... More 

Was this review helpful? Yes
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

MassArchitect, thank you for your continued patronage to the Sheraton Suites Akron Cuyahoga Falls over the last few years. We are indeed in the midst of a multi-phase renovation to our property and are currently working our way through the guest rooms for a complete remodel. While we do not have an exact completion date for our guest rooms, we... More 

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Additional Information about Sheraton Suites Akron/Cuyahoga Falls

Address: 1989 Front Street, Cuyahoga Falls, OH 44221
Phone Number:
Location: United States > Ohio > Cuyahoga Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Akron/Cuyahoga Falls 3.5*
Number of rooms: 208
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Also Known As:
Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
Sheraton Hotel Akron
Sheraton Cuyahoga Falls
Cuyahoga Falls Sheraton
Sheraton Suites Akron/Cuyahoga Falls Ohio

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