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All 3 Cuyahoga Falls hotels

Sheraton Suites Akron/Cuyahoga Falls

3.5 of 5 Hotel   |   1989 Front Street, Cuyahoga Falls, OH 44221
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Sheraton Suites Akron/Cuyahoga Falls

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Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
Debbie C Pittsburgh, Pennsylvania
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a quaint little town with something to offer. The Sheraton here is comfortable and accommodating with little luxuries thrown in. It's a nice 2 or 3 day trip and it's close to Pittsburgh, PA. The river view rooms are our favorite with a view of the (mini) falls. However, be warned there is a train that goes by... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Debbie, thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls during your recent visit to Northeast Ohio. I am pleased that you enjoyed your stay, as well as our city! We hope to welcome you back again soon, perhaps during warmer temperatures so you can enjoy some other offerings of our area such as free outdoor concerts and the Cuyahoga... More

Lake Villa, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel are wonderful. The front desk team are great and the Club is nice to relax in and have a beverage. Look into this hotel when you are in the area. Elizabeth is great to work with, and her service is outstanding.

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Michael, thank you for your kind words about our property and our Director of Guest Relations, Elizabeth. She is one of our valuable team members and I have personally thanked her for being such a stand out employee during your visit. Thank you for sharing your comments on TripAdvisor, we look forward to serving you again! More

Bangalore, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

I've stayed at the Cuyahoga sheraton on multiple occasions during a project for a large Tire company. Some stays have been in excess of 2 months at a time. I have always found them to be prompt and courteous with the service, the rooms are pretty good and housekeeping does a pretty good job of keeping the rooms spotless. Room... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Amit, I'd like to thank you for allowing the Sheraton Suites Akron/Cuyahoga Falls to be your home away from home during your business trips to the area. Thank you for your loyalty to our property, we hope to welcome you back soon! More

Englewood, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 4, 2014

My husband and I recently stayed at the Sheraton due to a gas leak in our home which required that the gas be turned off for a couple of days.... We have a home in the area, and have enjoyed many nights stopping into the Sheraton to have a drink in their bar, which overlooks the river. A couple of... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

1FlaGirl, sometimes unfortunate circumstances like the pains of being a homeowner can lead to great experiences and I am pleased to read we were able to be your "home away from home." We very much appreciate your continued patronage to our hotel with your visits to our restaurant and use of our banquet facilities. Thank you for leaving your kind... More

Wellington, Ohio
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2014

We went to the Sheraton for a PBS fundraiser. I must say that by looking at the web site for this hotel; it is not one I would have chosen on my own. The website does not do the facility justice! I was very impreseed with the facility, the cleanliness, and the staff. We had a riverfront view from our... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Sudmom, thank you for your kind words regarding your recent stay at the Sheraton Suites Akron/Cuyahoga Falls. As the ice melts and the temperatures get warmer, the river rapids increase in speed and truly are a spectacular site. I am pleased you were able to enjoy this view as well so many other aspects of our property including our breakfast... More

Akron, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2014 via mobile

I really like this hotel. I come to Akron about every 2 months. I stayed in December 2013 and now in February 2014. I gave them 2 stars because their wifi service has been down or not working these last 2 stays. If you are a working professional that needs to catch up on your work in the evening or... More

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Traveler, we'd like to thank you for your loyalty to our property over the last few months. I personally have been working with our technical support team and we have recently taken measures to increase our wifi signal strength and reach. We have seen dramatic improvement with our wireless service since these changes have been made. Thank you for sharing... More

Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 21, 2014

I was visiting a family member who attends Akron University and chose to stay at this hotel. I think that the location is great; right off the highway and very close to the school. I read many positive reviews of the property prior to selecting this particular hotel and was jot entirely let down. The property itself could use some... More

Was this review helpful? Yes 1
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Miss Maui, thank you for sharing your experience on TripAdvisor of your recent stay at the Sheraton Suites Akron/Cuyahoga Falls. I am disappointed to read about your check-in experience as this is not how we expect our team members to receive our guests. I have spoken with my Front Office Manager in regards to the proper check-in procedure and she... More

Lebanon
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 18, 2014

Good, clean, and comfortable hotel. I think it was around 20 minutes from the Airport and 5-10 minutes from University of Akron. The Hotel has an amazing restaurant with decent food. Higher floors face the highway (not a nice view). The front desk staff were very nice and helpful. My only problem with the hotel was the train that kept... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Harmanani, thank you for choosing to stay at the Sheraton Suites Akron/Cuyahoga Falls recently. I am pleased to read that you were able to enjoy our new restaurant and friendly staff. We are in the process of working with the federal government in regards to the trains that run behind our property as the current law in our area states... More

ROME,NY
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 12, 2014

Great Hotel in Akron. Staff are wonderful and the rooms are something you enjoy living in. Very nice bar and restaurant with a great and different wine selection.Bar personnel are friendly and talkative.Yet to check out he pool and hot tub but will do on return visit.

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

stokeswest, thank you for sharing such kind words about the Sheraton Suites Akron/Cuyahoga Falls! I am delighted that you enjoyed our staff, rooms and new restaurant and bar. I look forward to welcoming you back on you future visits and hope you are able to enjoy many of our other amenities. More

Whitby, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

We had a great stay here. The hotel was full but you would have never known. The staff never missed a beat and always had a smile on their face. We ate at the Restaurant for breakfast and it was great! Wish we could have done it again. The chef serving breakfast was a riot - he was very personable.... More

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Kathyn, I am thrilled to read that you and your family were able to enjoy so many of our amenities such as our breakfast, room service and pool. I am also pleased to read that our staff was able to leave such a positive impression on you. I do hope that we have a future opportunity to serve you and... More

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Additional Information about Sheraton Suites Akron/Cuyahoga Falls

Also Known As:
Sheraton Suites Akron/Cuyahoga Falls Hotel
Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
Sheraton Hotel Akron
Sheraton Cuyahoga Falls
Cuyahoga Falls Sheraton
Sheraton Suites Akron/Cuyahoga Falls Ohio
Address: 1989 Front Street, Cuyahoga Falls, OH 44221
Phone Number:
Location: United States > Ohio > Cuyahoga Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Cuyahoga Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Akron/Cuyahoga Falls 3.5*
Official Description (provided by the hotel):
Sheraton Suites Hotel Akron/Cuyahoga Falls is located only minutes away from northeast Ohio's most popular leisure and business attractions. We are the area's most established full-service hotel. ... more   less 
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