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Sheraton Suites Akron/Cuyahoga Falls

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1989 Front Street, Cuyahoga Falls, OH 44221
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Sheraton Suites Akron/Cuyahoga Falls
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330 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed 6 days ago NEW

This hotel was amazing! All suites and huge rooms overlooking the falls. If you are exploring the National forest this place is the most unique "chain" hotel anywhere around the radius of the park. It is pricey compared to the other chains but completely worth it if you want to relax. Beds were heavenly, rooms just remodeled and huge, staff... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

In for a business trip. The Hotel was beautiful. Close to downtown. I slept with the window open which was great to hear the falls but in the morning I heard the train and traffic from the expressway. I Would go back for sure but not leave the window open.

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michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the rooms, loved the falls, loved the boardwalk, loved the Italian festival, and loved the staff. It was so much more than we expected. I have told all of our friends about it. We had a few bumps during our stay - none were the hotel's fault. The staff helped us out quickly and were so pleasant. We were... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We left this hotel yesterday morning and I'm still grossed out by it. I booked this hotel because it was approximately our halfway driving point from Iowa to CT. Also, I read some great reviews about it here on TripAdvisor! I booked the two bedroom suite because we were traveling with our three boys 8, 5, and 10 months (crawling).... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

Sarah, thank you for sharing your experience on TripAdvisor of your recent stay at the Sheraton Suites Akron Cuyahoga Falls. With children in tow and a 10 year anniversary to celebrate, we certainly understand how important it is to have a comfortable stop during your long trip. I can assure you that your recent experience does not reflect the Sheraton... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Amazing and luxurious is all I can say. First, our suite was spacious and clean. The jacuzzi was wonderful. Our in room coffee was so good, no need to venture outside to Starbucks! Delicious Sunday morning brunch. I would love to stay again.

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Painesville
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed this hotel while attending a concert (Hall and Oates) in Akron Ohio. This is probably the nicest hotel in the Akron area. In fact, I thought for sure Daryl and John themselves would be staying here. The rooms are oversized and updated and our bed was very comfortable. We had a club level room, so we enjoyed the extras... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

John, thank you so much for your glowing review of the Sheraton Suites Akron Cuyahoga Falls! We hope you enjoyed the concert at E.J.Thomas very much appreciate your kind words and thank you for your recommendation to others. We hope to welcome you back again sometime soon. More 

Maryland
Level Contributor
346 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed here multiple times over holidays due to lots of family members coming in from out of town and not enough room at our parent's houses. The hotel is very nice and the suites are an added bonus and roomy, plus clean. The staff is friendly and outgoing. Nice location on front street with canal behind the hotel.

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

famtraveller7, thank you for your five-star review! We appreciate your loyalty and continued patronage to the Sheraton Suites Akron Cuyahoga Falls. We are pleased you found your stay enjoyable and the staff friendly. We hope to serve you again soon! More 

Midwest
Level Contributor
90 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here while attending an event across the street at Falls River Square for the weekend. So on the plus side, it was definitely conveniently located. The hotel is quite nice, up to Sheraton standards, and the room was spacious with a separate living room area. Check in was smooth at 2 a.m. The not so good: I never... More 

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

irishred77, thank you for your feedback. Input such as yours is most important to us as it helps us achieve our goal of constant improvement of our service and facilities. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect. I have spoken to our Executive Chef and Restaurant Manager so... More 

Pewaukee, Wisconsin
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed our one night stay there. The staff is super friendly and made sure we had everything we needed. There is a nice stream running behind the hotel that adds to the charm. I would definitely stay there again if in the area!

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Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review

ThePerk76, although you were only here for a short trip, we're pleased that you enjoyed your stay with us at the Sheraton Suites Akron/Cuyahoga Falls and that you plan to return. Thank you for sharing your comments, we look forward to welcoming you back again soon. More 

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