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Hawthorn Suites by Wyndham Akron/ Fairlawn

3.0 of 5
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120 Montrose West Avenue, Copley, OH 44321 (Formerly Stay Place Suites)
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Hawthorn Suites by Wyndham Akron/ Fairlawn
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Ranked #5 of 11 Hotels in Copley
A recent review
3 of 5 stars Reviewed October 3, 2014
Greg E Lisbon, Ohio
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101 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Hawthorn Suites by Wyndham Akron/ Fairlawn
See the most recent reviews
Hazel Crest, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 5, 2014

I was in Akron OH for a bowling tournament. Hotel check-in was a long wait. I stood in a short line for 1 hour and there were only two people ahead of me. We struggled through snow and ice on the exterior stairwell, which made it difficult to carry luggage to our penthouse suite. The remote to the upstairs bedroom... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Ruskin, Florida
Top Contributor
117 reviews 117 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed October 5, 2014 via mobile

We sold our house and needed a place for 3 weeks. The Extended Stays felt like halfway houses, and this place felt like it would fit the bill so we signed on. They provide housekeeping twice a week on the days you specify. We were only there 5 days and the maids showed up 3 of them. After calling and... More 

Was this review helpful? Yes 2
Lisbon, Ohio
Top Contributor
160 reviews 160 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 3, 2014 via mobile

Bad news - Within an 18 day day stay, We had five separate issues that we reported to the front desk regarding housekeeping. This included a stolen item. Good news - the Manager was very responsive and made every effort to make things right. The front desk staff are also very nice. The accommodations are spartan and will likely vary... More 

Was this review helpful? Yes 1
Columbia,
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 7, 2014

This was our fifth year at this hotel and each year it has gotten a little worse. It is ideal place for us as we go with our grandchildren(teenagers) and daughter in law for a we to visit family and Ohio. We always have gotten penthouse as it provides room for all and we could eat in , We are... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2014

Thankfully we only stayed here one night! The beds were deplorable and new mattresses are needed. The housekeeping needs to be improved. The exterior needs a facelift as well. Will not stay here again

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

My wife and I spent a night here to celebrate our daughters Birthday, We liked it so much we will stay there again in September for our Granddaughters Birthday. King room was great and so was the swimming pool.

Was this review helpful? Yes 1
Cleveland, Ohio
Top Contributor
100 reviews 100 reviews
87 hotel reviews
354 helpful votes 354 helpful votes
1 of 5 stars Reviewed August 18, 2014

The room is wet, dead bugs on the phone... Water all along the bed wall. Small excriment by the night stand... ( dog, from a previous stay .. or a rat?) Its late .. we are tired but NEVER AGAIN.. I just can't believe how gross and run down this place is.

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Citrus Springs, Florida
Top Contributor
98 reviews 98 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed August 18, 2014

We booked this hotel well over 6 months ago for a wedding. We booked the Presidential suites and asked for a handicapped room as my husband has trouble with stairs (these are outside apartments, so no elevator). We arrived and found they did not have one available, nor were they willing to change rooms to accomadate this. From day one... More 

Was this review helpful? Yes 1
United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 15, 2014

Our toilet did not function properly, we asked for maintenance multiple times, the office sent us a plunger. Our refrigerator is rusted outside, the ice maker does not work. There is wood rot outside and the stairwells are scary. The furniture is old and the carpets are old. They serve breakfast, it is good, but always the same. They serve... More 

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