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Hawthorn Suites by Wyndham Akron/ Fairlawn

3.0 of 5
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120 Montrose West Avenue, Copley, OH 44321 (Formerly Stay Place Suites)
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Hawthorn Suites by Wyndham Akron/ Fairlawn
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Ranked #7 of 11 Hotels in Copley
A recent review
3 of 5 stars reviewed 3 days ago
Jonathan K Pennsylvania
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106 reviews from our community

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33
13
5
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pennsylvania
Top Contributor
176 reviews 176 reviews
61 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night and were pleased with our stay. The price was good, the room was clean, breakfast was very good. The mattress was firm and the exterior needs a bit of tlc, but this is not to say that it is in terrible disrepair either. We would stay here again.

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Niagara Falls, Canada
1 review
1 of 5 stars Reviewed 5 days ago NEW

Dirty, need a serious update. Mattresses are very bad. If feels like we slept in the hammock. Wouldn't be back.

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Texas City, Texas
1 review
2 of 5 stars Reviewed 5 days ago NEW

After two baths the water was cold. I called the front desk and asked why and was told the rooms are set up to have only 2-3 baths a night. Which we were informed of this before we booked. Maintenance came to my room to check the hot-water heater. He stayed for only 1 minute and told me the hot-water... More 

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Cincinnati, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was nice except for the bathroom sink stopper was broken. Couldn't use the sink. The manager "tried" to fix it. Still broken.

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Columbus, Ohio
1 review
2 of 5 stars Reviewed 4 weeks ago

They put me in a room configuration which was not what I requested. They did switch rooms for matching price, but then didn't bill my credit card correctly. They lost my sister's reservation. I know they had at least other guests' reservation inaccurate because I was waiting at the desk while they helped those guests. More important - the property... More 

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Columbus, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Property was convenient for the event we were attending. Lots of good restaurants within walking distance. Front desk person checking us in was very pleasant and the lady making breakfast was very nice. We had a 2bd 2ba suite which was great but it definitely needed some updating. The only real complaint I had was the Internet connection. It was... More 

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