Loved it here! From the moment I walked in the door Darrell greeted me with nothing but the most polite manner possible. Then when I got to my room the room heat was just right. Usually when I stay places its too cold or way to hot when I walk into the room. Later the next day I got to... More

This Inn was the best we have stayed in. All personnel were excellent and went out of their way to keep you happy. The amenities were excellent and food more than ample. The location is central to all areas of the Cleveland/Akron area and on all major highways.

I stay frequently at Choice Hotels,I expect more from the Comfort Inn brand than others in the chain. This property located in Copley(Akron West) is very large, it is in an area where there is just about every possible dining, hotel and shopping option available. The staff was always busy performing their duties, but paid no attention to me. The... More

Horrible. Not worth 200 characters to outline what was so bad, but other reviews captured it - "non smoking" hall reeked of old stale smoke as did room. Nasty staff in the "breakfast area." On Monday, Labor day, it turns out they shut down breakfast at 9 because it was a "weekday." (as opposed to 10 on weekend). Day before,... More

To get to our room we entered from a side entrance. The first thing that hit me was the smell, next was the dirty carpet. When we entered our room there was again an unpleasant older. Once we turn the lights on I was surprised that the room looked clean. The wall air conditioner was loud we finally had to... More

I had a reservation there on 6/27/12. The place is a dump. After walking into the building, looking at the carpet, smelling the stench (even though I had a non-smoking room), I turned around and left to find another place to stay.Stained carpet, the hallways stink, and there were opened condom boxes left in the hallway and the stairwell. Good... More

I'm going to echo parts of what Durango4x4 had to say. Rooms: I got a King non smoking. The bed was just ok. The room was clean. The bathroom fan was loud. The room had a desk, but its chair was shot - iron burn, no support, general butt-sag ensued. Good internet connection. Location: The location is easy to find,... More

Stayed here during a buisiness trip due to all Marriott properties in the Akron / Medina area being sold out. Noone seemed to know why, but I stopped and tried several with no luck. This property needs some updating. Room was just OK. Being just myself, I had no issues but I would not have wanted to let a toddler... More

As part of the choice hotel chain, this hotel fits right in. Decent rooms, if plain and a bit outdated decor. Good internet, decent breakfast For business travel for me, this is no problem. One major complaint is the taxes charged here. The total tax works out to slightly higher than 15% plus a safe fee. The only room/rate discounts... More