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Quality Inn & Suites

2.0 of 5
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70 Rothrock Loop, Copley, OH 44321 (Formerly Baymont Inn and Suites Copley)
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Quality Inn & Suites
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Ranked #4 of 11 Hotels in Copley
A recent review
3 of 5 stars Reviewed March 9, 2015
gxp Niagara
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123 reviews from our community

Traveler rating
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    49
    27
    14
    8
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48
20
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Niagara
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 9, 2015

Tricky to find using address and GPS (maybe GPS problem?). Older motel with some renovations but shows age. Shower looks like someone did a cheap fix but not sucessful. Breakfast okay but only basic selection. Positive was that it was clean.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed February 22, 2015

I arrived Tuesday night and it was bitter cold outside the front desk staff was very nice they handed me my key and off I went to room 257 walked around outside on second floor, no inside hallways so froze my rear off to find the rooms only go to 244. So walked all the way back down stairs to... More 

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Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 11, 2015

I arrived with 2 children to check in to a room that included a microwave, coffee machine and fridge. I specifically chose a hotel that included these things in each room,and at $75 a night it wasn't that cheap. Once we had navigated our way through the cigarette butts to reception, we got our key and went to our room.... More 

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Quality I, Director of Sales at Quality Inn & Suites, responded to this review

I would like to thank you for taking the time to comment on your stay. Unfortunately at this time we do not advertise that a fridge and Microwave is in each room. We do say however, that that some rooms have a fridge and micowave. We want to apologize about the room conditions you experienced, and to let you know... More 

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 14, 2014

It seems this hotel has had a renovation like a housing project. There was one set of towels in the room which were like burlap. Paint splatter on the furniture and water stains on everything. The bed was an old mattress with a sag spot I felt like I was sleeping on a hill. The microwave had dried up crusty... More 

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Quality I, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for taking the time to comment on your stay. We appreciate feed back, whether good or bad we need to hear it. Your room sounds like one of the rooms that was scheduled to be renovated. I do apologize for the error. I hope you will give us another try. Thank you for for staying with us. We... More 

Saint Peters
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 11, 2014

This experience started out bad and went down hill. The first thing you need to know is it is a Motel with no obvious entrance into the office. I had to drive around the building twice before I discovered what looked to be the entrance into the lobby. There began the worst check-in experience I have had in my 18... More 

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Belding, Michigan
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 15, 2014

We stayed here on our way down to our spring break vacation. It was reasonably priced for the room we had and it was clean and comfortable. The lobby was not clearly marked and the location was well behind a busy commercial strip. It was difficult to find the right drive to get to this property. Also the only person... More 

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Quality I, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for for staying with us. We hope to see you again. We are now a Quality Inn and Suites More 

Raleigh, North Carolina
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed March 1, 2014

If you are looking to stay at this Baymont Inn please go elsewhere. It has been removed from the Wyndham chain due to poor management and lack of maintaining the hotel. I stayed here thinking the hotel is in great condition as most baymonts are but this was run down and not an enjoyable experience. When I looked up the... More 

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Baymont I, Director of Sales at Quality Inn & Suites, responded to this review

I want to first thank you for taking the time and doing a review on our hotel. Feedback is important this is the only way we can see how we are performing. I want to apologize for your last stay with us. We did change management companies towards the end of the year and we are experiencing many changes. I... More 

Ohio
Contributor
20 reviews 20 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 2, 2014

The property falls on the southeast quadrant of more bargain-oriented lodging (along with Motel 6 and Econo Lodge) of the State Route 18/Interstate 77 cloverleaf exchange in this suburb of Akron. As reference, Holiday Inn, Courtyard and Hampton Inn can be seen across the way in the northeast quadrant and probably would be a better bet for those desiring/needing a... More 

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Baymont I, Director of Sales at Quality Inn & Suites, responded to this review

I want to thank you for taking the time to write such a nice review. Yes, we are only 15 min from downtown Akron, in a suburban location providing comfortable and clean rooms. We serve a hot breakfast each day, with our signature make your own waffles. You can excercise in our workout facility or jump in our outdoor pool.... More 

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