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All 140 Columbus hotels

The Westin Columbus

4.0 of 5 Hotel   |   310 S. High Street, Columbus, OH 43215
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Ranked #50 of 140 Hotels in Columbus
A recent review
4 of 5 stars reviewed 1 week ago
theheatonfamily East Bay, California
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425 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Bay, California
Top Contributor
177 reviews 177 reviews
30 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed staying at this Westin. Very comfortable suite with cozy beds. Very clean. Friendly staff. Good buffet breakfast. Good location for seeing sites. Appreciated when a noisy wedding party showed up later in the evening they sent the security guard up on the floor to keep the noise down so everyone could get some sleep. Only drawback was no... More

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Dear Heaton Family, Thank you so much for staying with us at The Westin Columbus. We truly value your business and appreciate your loyalty. I am so glad you enjoyed your stay, including the comfortable heavenly beds, our superfoods breakfast buffet and the friendly staff. We look forward to your next visit! Warm Regards, Halley Karas General Manager More

Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for a conference. Nice, clean, modern rooms. Not very light. Good amenities, decent bathroom. Breakfast was a treat! Just superb. As was the catering for this conference -- these people can cook!! The hotel is spacious, and has a very luxury atmosphere. Felt very welcome. Service was excellent, every one was just so incredibly friendly and helpful. What... More

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for taking the time to review your experience at The Westin Columbus. We truly appreciate your business and are delighted that you enjoyed your stay with us during your conference. I will make sure to pass your accolades along to our culinary department. I agree, they certainly do a great job and they love to hear... More

San Francisco
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Small, NYC-sized rooms. I cant walk around the bed without bumping into the tv. Horrible linens and tiny pillows (youth hostel pillows are better). Food menu very limited late. Not even worthy of a Sheraton, can't believe its actually a Westin. Skeleton staff here. Everything takes longer and moves slower.

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Salt Lake City, Utah
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

- I have stayed at this hotel multiple times. This time, I booked and paid for an upgraded room (larger size). The room was pretty much exactly the same as the basic rooms I have stayed in. I was expecting small (this is a historic building), but for an extra $100, I was expecting a room that was at least... More

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Strongsville, Ohio
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 10, 2014

We booked this hotel to go to a wedding. They warned me in advance that they might not have a rollaway bed (first come, first served) and we have 3 kids. So, I brought an air mattress with me. When we arrived, they did not have a rollaway and I realized that the batteries on my air mattress were dead.... More

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Dear Rachel, Thank you so much for your kind words. I have shared your comments with my team as an example of how creative and thoughtful service goes a long way towards delighting guests such as yourself and creating lasting relationships. We truly appreciate your business and value you as our guest. Please come see us again soon. Warm Regards,... More

Cincinnati, Ohio
Top Contributor
80 reviews 80 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 1, 2014

This is my second time staying at this property and I love it. The decorative work in the hotel lobby from when it was The Great Southern Hotel is phenomenal. The staff is helpful and pleasant. The rooms are small (because it's a historic hotel), but nice. While it's not right by all of the action in Short North, it's... More

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for your kind words! We truly appreciate your business and value you as our guest. I am so glad that our historic grandeur, close proximity to the Short North and friendly service will keep you coming back in the future. That is certainly the best recommendation we could ask for. Thank you again for being our... More

Toledo, Ohio
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 31, 2014

My friend's parents paid to allow for an open bar and at the end of the night, their credit card went missing. An hour later, they realized they were looking for the incorrect name. It also seems that they decided to slow down service because our drinks were paid for...apparently gratuity dictates service if it's already figured into the bill.

Was this review helpful? Yes 4
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at The Westin Columbus. I am glad that you enjoyed your stay at our hotel, especially the location and our plush guest rooms. I am very sorry about the poor experience you had in the bar, and the mix up with your credit card. I can assure you that your... More

Hollywood, CA
Top Contributor
96 reviews 96 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 31, 2014

This hotel is a Historic Hotel in Downtown Columbus offering beautiful architecture and history. The staff was very friendly, the location was close to the German Village, Brewery District and Downtown restaurants and bars. If fitness is your thing, try out the New Balance promotion they offer. For $5.00 you can try out a new pair of NB shoes and... More

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for taking the time to review your stay at The Westin Columbus. We are so glad you selected us on your recent visit to Columbus and truly value your business. I am especially happy to hear that Gabby gave you such great service, I will make sure to recognize her for a job well done. We... More

Philo, Ohio
Top Contributor
51 reviews 51 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed August 30, 2014

I book 20-30 hotel stays through a third party. I hate being put in this hotel. First of all parking is not free. 2nd small hotel rooms. 3rd semi rude staff. I'm not sure if when booking thru a third party, such as Hotels.com, that the hotel puts you in the discount rooms but both stays I have been put... More

Was this review helpful? Yes 5
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to share your thoughts about our hotel. We appreciate your feedback and candid comments, as they help us improve and create a better experience for not just you, but all of our guests. I am very sorry that you have not been pleased with the size of your rooms on recent stays. As a... More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

Perfect location in downtown Columbus. Close to the river, restaurants, German Village and easy access to freeways. The hotel is very smart, very friendly and has very comfortable rooms with updated shower. I am sure I will stay here whenever I return to Columbus.

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Dear Pamlia, Thank you so much for your kind words! We truly appreciate your business and value you as our guest. Your recommendation is invaluable and we promise to continue looking for new ways to surprise and delight you. We look forward to your next visit. Warm Regards, Halley Karas General Manager More

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Additional Information about The Westin Columbus

Address: 310 S. High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Columbus 4*
Number of rooms: 187
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Also Known As:
The Westin Columbus Hotel Columbus
Westin Columbus
Columbus Westin
The Westin Columbus Ohio

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