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The Westin Columbus

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310 S. High Street, Columbus, OH 43215
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The Westin Columbus
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487 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I can't get over how incredibly nice and accommodating the staff was. We ended up staying here on a whim, so when we walked in with no reservations and our two dogs in-tow, the young lady at the front desk (Joleen I believe) quickly found an available room. We ended up in a standard king room, which was a little... More 

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Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I was only at the Westin one night while visiting Columbus for a show. It's a nice hotel, older and parts of it not updated, not the nicest Westin I've stayed in. Still, I'd stay there again. The staff was great-- courteous and professional -- and the restaurant and pub were very nice. Rooms are a little lacking, however... simply... More 

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin is a wonderful place to relax and feel pampered. Everybody from doormen to front desk to housekeeping seems intent on helping you enjoy your stay. Plus, it's walking distance to some great attractions. Highly recommended!

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location. Valet is almost a must. All of the staff are very kind. The food is great. The rooms are clean and neat. The hotel is close to many things happening downtown. While you are there check out all of the things that are happening. Going back for sure!

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for taking the time to review your experience! We truly enjoyed having you as our guest and look forward to your next visit. Be Well, Halley Karas General Manager More 

Westfield, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

this is a highly recognized name in hotels but does not live up to it'a name. Left much to be desired. Loud noise from 6:30-8:30 am. Refirgerator not cooling. Charged for Wifi-most hotels are free. High cost to park a vehicle!! Charged twice for parking when we made sure there were no other charges before leaving the hotel. One nights... More 

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Greetings Trina, Thank you for taking the time to share your comments about our hotel. I apologize for the disappointing experience we provided during your recent stay. I can certainly understand your frustration and assure you that the scenario you described does not meet the high standards we set for ourselves. I would welcome another chance to show you our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

As a frequent traveler that exercises regularly I love this place! Fantastic gym.. Great local attractions for food (decent clean eating) There is a Kroger close by for all your needs. I will stay here on all my trips to Columbus. The hotel is clean and updated nicely, the staff was wonderful.

Was this review helpful? Yes 1
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Greetings Christopher, Thank you so much for your kind words! We truly enjoyed having you as our guest and look forward to your next stays. Be Well, Halley Karas General Manager More 

1 review
4 of 5 stars Reviewed May 19, 2015

My partner and I had taken a Megabus from Cincinnati to Columbus on Sunday morning. We arrived at the hotel around 10:30 a.m. and fortunately, they had a ready room. I had requested an early check-in but wasn't expecting anything that early as they were sold out the prior evening and check out on Sundays is not until 3:00 p.m..... More 

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CHICAGO, IL
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 11, 2015

Room 672 was too small, particularly when compared to other Westin hotels. I originally made a reservation for 3 people and was told that a roll away would be available. This was not the case. Had to find alternate arrangement for my son who was travelling with us. The host who checked us in did not even try.

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 11, 2015

First, let me say that almost everything associated with the event we came for, a wedding, was extremely well done and everyone in attendance had a great time, including me. I have to deduct a few points for the fact that the hotel starting cleaning the venue and removing tables prior to the end of the event. They must have... More 

Was this review helpful? Yes 2
Ottawa, Ontario
Top Contributor
157 reviews 157 reviews
157 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed May 10, 2015 via mobile

Our one night at the Westin Columbus was a great one. Older property with character. Very friendly staff at check in and the comfort of Westin's Heavenly Beds! Had dinner at the in-house restaurant and food / service were great. We will book it again when our travels bring us to Columbus.

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your stay and for your kind words. We truly appreciate your business and value you as our guest. We are looking forward to your next stay! Be Well, Halley Karas General Manager More 

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