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All 140 Columbus hotels

The Westin Columbus

4.0 of 5 Hotel   |   310 S. High Street, Columbus, OH 43215
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Ranked #50 of 140 Hotels in Columbus
A recent review
4 of 5 stars reviewed 2 days ago
Roger R Liberty, Missouri
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428 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

We stayed here when our son had surgery at Nationwide Children's. We had a very late check in (11pm) which the hotel was aware of. There was no one to help us with our bags, the crib that was brought to our room for our daughter was dirty and no alternative was offered. (we cleaned it ourselves). The rooms are... More

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Liberty, Missouri
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a well-done conversion of a 100-year-old hotel building to a Westin. The rooms are on the small side but adequate. We were in a handicap-accessible room, and the bath was fine for that. Typical up-scale Westin amenities. The dinner menu, mostly served in the lobby bar was adequate. Breakfast buffet in the main restaurant was fine. While we... More

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Gulfport, Florida, United States
Top Contributor
75 reviews 75 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff at this Westin is very good, very friendly front desk staff. The standard room is definitly on the small side especially the showers. Consider upgrading to the Deluxe room. The breakfast is good in the morning, and the restaurant for dinner is average.

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East Bay, California
Top Contributor
185 reviews 185 reviews
31 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed staying at this Westin. Very comfortable suite with cozy beds. Very clean. Friendly staff. Good buffet breakfast. Good location for seeing sites. Appreciated when a noisy wedding party showed up later in the evening they sent the security guard up on the floor to keep the noise down so everyone could get some sleep. Only drawback was no... More

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Dear Heaton Family, Thank you so much for staying with us at The Westin Columbus. We truly value your business and appreciate your loyalty. I am so glad you enjoyed your stay, including the comfortable heavenly beds, our superfoods breakfast buffet and the friendly staff. We look forward to your next visit! Warm Regards, Halley Karas General Manager More

Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference. Nice, clean, modern rooms. Not very light. Good amenities, decent bathroom. Breakfast was a treat! Just superb. As was the catering for this conference -- these people can cook!! The hotel is spacious, and has a very luxury atmosphere. Felt very welcome. Service was excellent, every one was just so incredibly friendly and helpful. What... More

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for taking the time to review your experience at The Westin Columbus. We truly appreciate your business and are delighted that you enjoyed your stay with us during your conference. I will make sure to pass your accolades along to our culinary department. I agree, they certainly do a great job and they love to hear... More

San Francisco
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Small, NYC-sized rooms. I cant walk around the bed without bumping into the tv. Horrible linens and tiny pillows (youth hostel pillows are better). Food menu very limited late. Not even worthy of a Sheraton, can't believe its actually a Westin. Skeleton staff here. Everything takes longer and moves slower.

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Salt Lake City, Utah
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

- I have stayed at this hotel multiple times. This time, I booked and paid for an upgraded room (larger size). The room was pretty much exactly the same as the basic rooms I have stayed in. I was expecting small (this is a historic building), but for an extra $100, I was expecting a room that was at least... More

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Strongsville, Ohio
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 10, 2014

We booked this hotel to go to a wedding. They warned me in advance that they might not have a rollaway bed (first come, first served) and we have 3 kids. So, I brought an air mattress with me. When we arrived, they did not have a rollaway and I realized that the batteries on my air mattress were dead.... More

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Dear Rachel, Thank you so much for your kind words. I have shared your comments with my team as an example of how creative and thoughtful service goes a long way towards delighting guests such as yourself and creating lasting relationships. We truly appreciate your business and value you as our guest. Please come see us again soon. Warm Regards,... More

Cincinnati, Ohio
Top Contributor
81 reviews 81 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 1, 2014

This is my second time staying at this property and I love it. The decorative work in the hotel lobby from when it was The Great Southern Hotel is phenomenal. The staff is helpful and pleasant. The rooms are small (because it's a historic hotel), but nice. While it's not right by all of the action in Short North, it's... More

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for your kind words! We truly appreciate your business and value you as our guest. I am so glad that our historic grandeur, close proximity to the Short North and friendly service will keep you coming back in the future. That is certainly the best recommendation we could ask for. Thank you again for being our... More

Toledo, Ohio
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 31, 2014

My friend's parents paid to allow for an open bar and at the end of the night, their credit card went missing. An hour later, they realized they were looking for the incorrect name. It also seems that they decided to slow down service because our drinks were paid for...apparently gratuity dictates service if it's already figured into the bill.

Was this review helpful? Yes 4
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at The Westin Columbus. I am glad that you enjoyed your stay at our hotel, especially the location and our plush guest rooms. I am very sorry about the poor experience you had in the bar, and the mix up with your credit card. I can assure you that your... More

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Additional Information about The Westin Columbus

Address: 310 S. High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Columbus 4*
Number of rooms: 187
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Also Known As:
The Westin Columbus Hotel Columbus
Westin Columbus
Columbus Westin
The Westin Columbus Ohio

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