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All 142 Columbus hotels

The Westin Columbus

4.0 of 5 Hotel   |   310 S. High Street, Columbus, OH 43215
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Ranked #56 of 142 Hotels in Columbus
A recent review
3 of 5 stars reviewed 5 days ago
Matthew W Cincinnati, Ohio
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452 reviews from our community

Traveler rating
    165
    127
    89
    45
    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It's rather surprising to find so many issues with a hotel pretending to be classy. 1) Popcorn ceilings... 90's brown carpet. 2) Called to secure a room with two beds. Agent said it was already secured and not to worry. Arrived at hotel to find that it wasn't secured AND they wanted to charge more for the room. I obliged... More 

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

My company recently had a holiday party in the Seneca Room at The Westin Columbus. The staff and food were outstanding, the accommodations immaculate. Nathan and Marian did an excellent job of coordinating our Event. I couldn't have been more pleased. The Westin was able to make all of our employees feel at home. I can't recommend it enough!

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Patrick, Thank you so much for your kind words! We truly enjoyed having your group at our hotel and look forward to next year's event. I will make sure to pass along your compliments to Nathan, Marian and the banquets team. They always love to hear from happy guests! Stay Well, Halley Karas General Manager More 

2 reviews
3 of 5 stars Reviewed 1 week ago

We got the Westin through Priceline as a 4-star, downtown property. While the Westin is a grand old hotel, it does not qualify as a 4-star hotel. Some of the reasons for this are the room, the fees, the decor, the parking and the noise. The rooms are small...which is to be expected from an older hotel. However, the "Heavenly"... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review our hotel. Please accept my apologies that we did not meet your expectations. Your comments are well taken and your feedback is valuable. We continually work to improve our property and have some exciting renovations coming up in the next several months. I would be delighted to welcome you back after they... More 

NE PA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a room at this hotel because we were attending a wedding in the ball room. The lobby, although it was undergoing a renovation, was decorated for the holiday and was quite beautiful. Staff was very friendly and helpful. Other reviewers said their room was small but we were given a large room on the 6th floor with a... More 

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for taking the time to review your experience and for the kind words. We truly appreciate your feedback and value you as our guest. I am so glad that you found our staff to be warm and friendly and enjoyed the beauty of our historic hotel. Please come see us again soon! Stay Well, Halley Karas... More 

Greensboro, North Carolina
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was great, and the staff were quite friendly. My wife and I happened to stay here when a wedding was taking place. Drunks running were around all over the place. Loud drunks. We wound up at the bar just before the crowd hit, and the atmosphere went from "quaint" to "dive bar." The amenities are fine (I'm just... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at our hotel. I'm so glad that you enjoyed your guest room and the friendly staff, but apologize that the wedding guests staying with us disturbed you. I certainly understand how that would be off putting if you are not part of the festivities and promise to work with my... More 

Cleveland, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a business trip and this location was only a block away from the work site. I stayed 6 days and five nights. What I liked - First, I enjoyed the heavenly bed. Next, every interaction I had with hotel staff, from checking in to room service was very professional and courteous. Finally, I really enjoyed the salmon tacos... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Greetings Eric, Thank you so much for taking the time to review your recent stay. We truly appreciate your business and value your feedback. I am so glad that you enjoyed our heavenly beds and our superfoods menu and that our team was so friendly and professional. I will absolutely pass along your accolades to the team. Your comments in... More 

Senior Contributor
45 reviews 45 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I will give it that it has a good location and the lobby is pretty cool ..but 4 star no way. I luckily "pricelined" this for $89/night or else I would rate it lower. Rooms very small and of course nickle and dime you for everything. Have to valet your car at $24/night. Should have stayed at the Drury Inn.... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Greetings, Thank you for taking the time to review your experience and for your positive comments about our location, comfortable heavenly beds and impressive lobby. I am very sorry that you did not find your stay to be a good value. We offer a variety of amenities ala carte so as to best accommodate the needs of our guests. Your... More 

Chesterton, Indiana
Top Contributor
107 reviews 107 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A short stay overnight proved to be most relaxing and quite comfortable. The room is small but very lovely and very quiet with a very comfortable bed. Nice all around. I would stay again in a heartbeat.

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review our hotel. We truly value your feedback and appreciate your business. I am so glad you enjoyed your experience and look forward to your next visit! Stay Well, Halley Karas General Manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I liked nothing about it. It was by far the worst experience I've ever had.My room was so filthy I refused to stay in the hotel at all. The toilet had not been flushed, and the beds had been laid in. The staff was apathetic and the cleaning staff swore the room was clean. I'll never stay here or at... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Greetings Chad, Please accept my sincere apologies for the lapses in service and product that you experienced. I can assure you that what you encountered is not common and not up to our high standards. It is my sincere hope that you will return in the future and let us show you what an exceptional, relaxing and thoughtful experience we... More 

The OC, Orange County, CA
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Westin is located in a beautiful historic hotel in Columbus. Many Presidents have visited the place over the century it's been in existence so there's beautiful architecture to look at and history to learn. I was here for a family wedding and they were praising the hotels wedding coordinator. My wife and I flew in to join the family... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for taking the time to review your experience at our hotel. We truly enjoyed having you as our guest and look forward to your next visit. Stay Well, Halley Karas General Manager More 

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Additional Information about The Westin Columbus

Address: 310 S. High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Columbus 4*
Number of rooms: 187
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Also Known As:
The Westin Columbus Hotel Columbus
Westin Columbus
Columbus Westin
The Westin Columbus Ohio
Hotel Style:
#3 Luxury Hotel in Columbus
#21 Romantic Hotel in Columbus

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