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All 140 Columbus hotels

The Westin Columbus

4.0 of 5 Hotel   |   310 S. High Street, Columbus, OH 43215
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Ranked #49 of 140 hotels in Columbus
A recent review
3 of 5 stars reviewed yesterday
Irelandia26point2 Toledo, Ohio
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420 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Toledo, Ohio
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

My friend's parents paid to allow for an open bar and at the end of the night, their credit card went missing. An hour later, they realized they were looking for the incorrect name. It also seems that they decided to slow down service because our drinks were paid for...apparently gratuity dictates service if it's already figured into the bill.

Was this review helpful? Yes
Hollywood, CA
Top Contributor
96 reviews 96 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is a Historic Hotel in Downtown Columbus offering beautiful architecture and history. The staff was very friendly, the location was close to the German Village, Brewery District and Downtown restaurants and bars. If fitness is your thing, try out the New Balance promotion they offer. For $5.00 you can try out a new pair of NB shoes and... More

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Philo, Ohio
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I book 20-30 hotel stays through a third party. I hate being put in this hotel. First of all parking is not free. 2nd small hotel rooms. 3rd semi rude staff. I'm not sure if when booking thru a third party, such as Hotels.com, that the hotel puts you in the discount rooms but both stays I have been put... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location in downtown Columbus. Close to the river, restaurants, German Village and easy access to freeways. The hotel is very smart, very friendly and has very comfortable rooms with updated shower. I am sure I will stay here whenever I return to Columbus.

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Dear Pamlia, Thank you so much for your kind words! We truly appreciate your business and value you as our guest. Your recommendation is invaluable and we promise to continue looking for new ways to surprise and delight you. We look forward to your next visit. Warm Regards, Halley Karas General Manager More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Our wedding guests spent a weekend at the Westin and had to deal with late check-ins and the overwhelming smell of marijuana on the 3rd and 4th floors. Our parents received permission to put a 6-ft. Cutout of us in the lobby, but the Westin's wedding planner (blonde nameless female) who was hosting a wedding at the hotel verbally attacked... More

Was this review helpful? Yes 1
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at The Westin Columbus. I am very sorry for the disappointing experience, both with the confusion with your cut out in the lobby and with the smell of smoke on your floors. I also apologize that I failed to resolve your concerns when we spoke while you were here; it... More

West Hartford, Connecticut
Top Contributor
63 reviews 63 reviews
63 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall the Westin was pretty nice - it's a historic property with a gorgeous lobby and I had a pretty good stay. Two big minuses though: first - the location. This was my first time in Columbus so I didn't know where to stay and was pretty disappointed that there was nothing going on around the hotel. The Hilton a... More

Was this review helpful? Yes 1
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at The Westin Columbus. I am glad that you enjoyed yourself overall. Your comments are well taken and we appreciate your feedback. As a historic hotel, we have 19 different room types and over 100 different configurations. I would love to welcome you back and accommodate you in a room... More

Cincinnati, Ohio
Top Contributor
52 reviews 52 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is an update of an earlier posting. I am revising my rating of this property from 3 stars down to 2. I have kept the original post below for all travelers to see. The reason for my updated post is because the General Manager of this property offered me 3000 Starwood points for our inconvenience during our stay. To... More

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Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed in the Westin for a weekend in July 2014. Found the staff pleasant, friendly and efficient. Room was clean and comfortable. Food was very good. Would highly recommend it to anyone who wished to stay in a quiet and comfortable environment.

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Chicago, Illinois
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2014

Could NOT have been any happier with our experience working with the Westin Columbus. Professional and organized, our wedding reception went like clockwork. We had 30+ rooms of guests and every single person said their stay was wonderful. The hotel made them feel welcomed and the amenities were plenty to where they didn't have to leave the property!!! The location... More

Was this review helpful? Yes 5
Newark, New Jersey
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 10, 2014

We also stayed for a wedding. Room was VERY small. But, It was immaculate. Bathroom was standard size and likewise immaculate. But, the bar was the real gem. In between wedding ceremony and reception we stopped in for a drink. They had prosecco by the glass. A big plus. Beer was ice cold. Barman was super polite, not intrusive but... More

Was this review helpful? Yes 2
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you very much for taking the time to review your experience. I am very glad that you had so many positive things to say about your stay, and that you were able to rate us so highly. Thank you for staying with us while attending a wedding and for visiting Thurber's bar. I will make sure to pass your... More

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Additional Information about The Westin Columbus

Address: 310 S. High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Columbus 4*
Reservation Options:
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Also Known As:
The Westin Columbus Hotel Columbus
Westin Columbus
Columbus Westin
The Westin Columbus Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#14 Romantic Hotel in Columbus #49 Luxury Hotel in Columbus
Hotel Class
Official Description (provided by the hotel)
The Westin Columbus Hotel is ideally situated in the heart of the Downtown Columbus business district. This AAA Four Diamond award-winning is within walking distance of many Columbus attractions. ... more   less 
Number of rooms
187

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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