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All 140 Columbus hotels

The Westin Columbus

4.0 of 5 Hotel   |   310 S. High Street, Columbus, OH 43215
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Ranked #49 of 140 hotels in Columbus
A recent review
4 of 5 stars reviewed 5 days ago
Pamlia Cincinnati, Ohio
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417 people have reviewed this hotel

Traveler rating
    157
    116
    80
    40
    24
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74
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Perfect location in downtown Columbus. Close to the river, restaurants, German Village and easy access to freeways. The hotel is very smart, very friendly and has very comfortable rooms with updated shower. I am sure I will stay here whenever I return to Columbus.

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Dear Pamlia, Thank you so much for your kind words! We truly appreciate your business and value you as our guest. Your recommendation is invaluable and we promise to continue looking for new ways to surprise and delight you. We look forward to your next visit. Warm Regards, Halley Karas General Manager More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Our wedding guests spent a weekend at the Westin and had to deal with late check-ins and the overwhelming smell of marijuana on the 3rd and 4th floors. Our parents received permission to put a 6-ft. Cutout of us in the lobby, but the Westin's wedding planner (blonde nameless female) who was hosting a wedding at the hotel verbally attacked... More

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at The Westin Columbus. I am very sorry for the disappointing experience, both with the confusion with your cut out in the lobby and with the smell of smoke on your floors. I also apologize that I failed to resolve your concerns when we spoke while you were here; it... More

West Hartford, Connecticut
Top Contributor
60 reviews 60 reviews
60 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the Westin was pretty nice - it's a historic property with a gorgeous lobby and I had a pretty good stay. Two big minuses though: first - the location. This was my first time in Columbus so I didn't know where to stay and was pretty disappointed that there was nothing going on around the hotel. The Hilton a... More

Was this review helpful? Yes 1
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at The Westin Columbus. I am glad that you enjoyed yourself overall. Your comments are well taken and we appreciate your feedback. As a historic hotel, we have 19 different room types and over 100 different configurations. I would love to welcome you back and accommodate you in a room... More

Cincinnati, Ohio
Top Contributor
52 reviews 52 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is an update of an earlier posting. I am revising my rating of this property from 3 stars down to 2. I have kept the original post below for all travelers to see. The reason for my updated post is because the General Manager of this property offered me 3000 Starwood points for our inconvenience during our stay. To... More

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Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed in the Westin for a weekend in July 2014. Found the staff pleasant, friendly and efficient. Room was clean and comfortable. Food was very good. Would highly recommend it to anyone who wished to stay in a quiet and comfortable environment.

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Chicago, Illinois
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2014

Could NOT have been any happier with our experience working with the Westin Columbus. Professional and organized, our wedding reception went like clockwork. We had 30+ rooms of guests and every single person said their stay was wonderful. The hotel made them feel welcomed and the amenities were plenty to where they didn't have to leave the property!!! The location... More

Was this review helpful? Yes 5
Newark, New Jersey
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 10, 2014

We also stayed for a wedding. Room was VERY small. But, It was immaculate. Bathroom was standard size and likewise immaculate. But, the bar was the real gem. In between wedding ceremony and reception we stopped in for a drink. They had prosecco by the glass. A big plus. Beer was ice cold. Barman was super polite, not intrusive but... More

Was this review helpful? Yes 2
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you very much for taking the time to review your experience. I am very glad that you had so many positive things to say about your stay, and that you were able to rate us so highly. Thank you for staying with us while attending a wedding and for visiting Thurber's bar. I will make sure to pass your... More

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2014

I stayed here with my boyfriend for an out of town wedding. The lobby was beautiful and we were greeted by a very friendly representative who made check in very smooth. The room was the smallest hotel room I've ever seen in my life! However, it was clean and had everything we needed. We could have used a mini fridge... More

Was this review helpful? Yes 1
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for reviewing our beautiful and historic hotel. I am glad that you enjoyed your stay overall and that our team was so friendly and accommodating. As a historic hotel, we have 19 different room types and over 100 different configurations, while we believe this adds to our history and charm, I can absolutely understand that some... More

Top Contributor
109 reviews 109 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed July 1, 2014

The lobby is old world marble and massive so impressive then you go to the room and you find it is very small and a bit outdated. The furnishings are OLD as in 1950s style with a tiny but somewhat retro bath area that measures all of 5x6 in size. The room isn't much bigger at10x12 with maybe a foot... More

Was this review helpful? Yes 2
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for staying with us at The Westin Columbus and for taking the time to review your experience. We appreciate your business and value you as our guest. I am very sorry that the room was smaller than you anticipated. As a historic property, we have 19 different room types and over 100 different configurations. While we believe this... More

Leuven, Belgium
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

I have been to this hotel for a business trip for a week. Positive points are - room was quite clean, - bed was very comfortable, - they provide sport clothes for 5$, if you like to go to fitness, - it is very close to a bus station where you can take the free bus to the city centre.... More

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for staying with us and for taking the time to review your experience. We truly appreciate your business and value you as our guest. I am glad that your room was comfortable, clean and you found our amenities and location convenient. I am very sorry about the noisiness of your room, both from the outside construction and the... More

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Additional Information about The Westin Columbus

Address: 310 S. High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Columbus 4*
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Also Known As:
The Westin Columbus Hotel Columbus
Westin Columbus
Columbus Westin
The Westin Columbus Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Columbus #13 Romantic Hotel in Columbus
Hotel Class
Official Description (provided by the hotel)
The Westin Columbus Hotel is ideally situated in the heart of the Downtown Columbus business district. This AAA Four Diamond award-winning is within walking distance of many Columbus attractions. ... more   less 
Number of rooms
187

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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