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All 141 Columbus hotels

The Westin Columbus

4.0 of 5 Hotel   |   310 S. High Street, Columbus, OH 43215
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Ranked #58 of 141 Hotels in Columbus
A recent review
4 of 5 stars reviewed 2 days ago
Blusbaby13 Denver
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457 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My stay at this hotel was great. The check in staff was genuinely warm and friendly providing great information to add to my stay and make me feel welcome on my first trip to Columbus. The lobby is amazing. I was told there was free breakfast, but due to other plans, I didn't get to check it out, but would... More 

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Ohio
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Mt bathroom sink was covered in soap scum, the Tu b had hair all over it, the exhaust fan didnt work, the window was off the track and wouldn't stay open. The king room was extreme small, barely fit the king bed. All for 297.00 a night. Valet parking is REQUIRED for some reason for guests but costs extra $24.... More 

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Washington DC
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My family and I were on our way back home after driving 16+ hours in the evening hours. We looked for a reputable place to stay since we have kids..so we looked for a nice, safe place. Make no mistake, just because the building holds the name doesn't mean that management holds up to all other standards. People were nice... More 

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

After several stays at this hotel since 1996 (the hotel's centennial), the associates consistently deliver memorable experiences. If you have a pet, the hotel provides the famed Heavenly Dog Bed - a treat. A special thank you to Brian Crooks as I hosted my parents for a very special weekend.

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for your kind words, and for being our loyal guest. I will make sure to pass along your accolades to Brian, he is definitely one of our best! Stay well, Halley Karas General Manager More 

Toledo, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As I always do before booking a room, I read the reviews on Trip Advisor. We made reservations at The Westin as we were in town for a wedding on New Year's Eve and the bride's family reserved rooms for a decent price. Since we are a family of 6, I called and booked my reservation back in April. I... More 

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at The Westin Columbus. We truly value your business and take your comments to heart. I am so glad to hear that every employee you encountered was polite, helpful and friendly. Your comments about how we can improve are very well taken and I promise to work with my team... More 

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 20, 2014

It's rather surprising to find so many issues with a hotel pretending to be classy. 1) Popcorn ceilings... 90's brown carpet. 2) Called to secure a room with two beds. Agent said it was already secured and not to worry. Arrived at hotel to find that it wasn't secured AND they wanted to charge more for the room. I obliged... More 

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Matthew, Thank you for taking the time to review your stay. We appreciate your comments and value you as our guest. I apologize for the disappointments you experienced during your stay. We would love to have you back again so that we can show you what a wonderful experience we can provide here at The Westin Columbus. We are always... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed December 17, 2014

My company recently had a holiday party in the Seneca Room at The Westin Columbus. The staff and food were outstanding, the accommodations immaculate. Nathan and Marian did an excellent job of coordinating our Event. I couldn't have been more pleased. The Westin was able to make all of our employees feel at home. I can't recommend it enough!

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Patrick, Thank you so much for your kind words! We truly enjoyed having your group at our hotel and look forward to next year's event. I will make sure to pass along your compliments to Nathan, Marian and the banquets team. They always love to hear from happy guests! Stay Well, Halley Karas General Manager More 

2 reviews
3 of 5 stars Reviewed December 14, 2014

We got the Westin through Priceline as a 4-star, downtown property. While the Westin is a grand old hotel, it does not qualify as a 4-star hotel. Some of the reasons for this are the room, the fees, the decor, the parking and the noise. The rooms are small...which is to be expected from an older hotel. However, the "Heavenly"... More 

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HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review our hotel. Please accept my apologies that we did not meet your expectations. Your comments are well taken and your feedback is valuable. We continually work to improve our property and have some exciting renovations coming up in the next several months. I would be delighted to welcome you back after they... More 

NE PA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2014

We booked a room at this hotel because we were attending a wedding in the ball room. The lobby, although it was undergoing a renovation, was decorated for the holiday and was quite beautiful. Staff was very friendly and helpful. Other reviewers said their room was small but we were given a large room on the 6th floor with a... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you so much for taking the time to review your experience and for the kind words. We truly appreciate your feedback and value you as our guest. I am so glad that you found our staff to be warm and friendly and enjoyed the beauty of our historic hotel. Please come see us again soon! Stay Well, Halley Karas... More 

Greensboro, North Carolina
Top Contributor
63 reviews 63 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 14, 2014

The room was great, and the staff were quite friendly. My wife and I happened to stay here when a wedding was taking place. Drunks running were around all over the place. Loud drunks. We wound up at the bar just before the crowd hit, and the atmosphere went from "quaint" to "dive bar." The amenities are fine (I'm just... More 

Was this review helpful? Yes
HalleyKaras, General Manager at The Westin Columbus, responded to this review

Thank you for taking the time to review your experience at our hotel. I'm so glad that you enjoyed your guest room and the friendly staff, but apologize that the wedding guests staying with us disturbed you. I certainly understand how that would be off putting if you are not part of the festivities and promise to work with my... More 

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Additional Information about The Westin Columbus

Address: 310 S. High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Columbus 4*
Number of rooms: 187
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Also Known As:
The Westin Columbus Hotel Columbus
Westin Columbus
Columbus Westin
The Westin Columbus Ohio
Hotel Style:
#3 Luxury Hotel in Columbus
#21 Romantic Hotel in Columbus

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