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Sheraton Suites Columbus

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201 Hutchinson Ave, Columbus, OH 43235
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Sheraton Suites Columbus
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Sheraton Suites Columbus
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365 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Great hotel, lots of food and stores nearby. Clean and nice. Problem is the rock on the range package does not include any shuttles. It's 20 to 30 dollars for a taxi to get to stadium. So for a 4 day package you can see how this adds up. The hotel could have offered a shuttle with so many people... More 

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Liberty, Illinois
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Columbus to meet up with family for a fun weekend. Check-in was smooth, despite the hotel being very full and busy with soccer players and their families. The parking lot was packed. Our room was clean upon arrival, well-appointed with comfortable loveseat, flatscreen TV's in both the sitting area and master bedroom, microwave and fridge. Bed was really... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Crystal P. We are happy to hear you enjoyed your stay in Columbus. We hope to see you again soon! More 

Buffalo, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A lot of the reviews for this hotel praise the beds for comfort, which I definitely agree with. Very comfy beds. The room was spacious and it was great to have a fridge and microwave in the room. However, that's it for being pleased. We had a plugged drain and a leaking toilet. Maintenance was there quickly to remedy the... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Hereonbusiness74, Thank you for your feedback regarding your stay. We are happy to hear maintenance responded quickly to your request. As to your comment about the stairwells, as a high-rise hotel we are mandated by city fire and building code as to how our stairwells were designed. Our stairwells are first and foremost a life safety feature designed to... More 

Cleveland
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton Columbus for business. The workspace was comfortable and the room was clean. The bathroom was spacious, but the shower head was terrible - low pressure and water was leaking from the pipe. The bed & pillows, however, were amazingly comfortable! The best night's sleep that I've had in a long time! Starbucks in the lobby... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear LisaLynn0325, We are so glad to hear how much you enjoyed your night's sleep! We hope to see you again soon. More 

London, Canada
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved Sheraton Suites. This was an unexpected stopover for us on our way home to Ontario from vacay. Got a great deal on Hotwire. $69 for a Saturday night. King bed and linens were the most comfy EVER!. Loved the french doors between the bedroom and the small living room with sofa bed, tv and desk. Very nice bathroom. I... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Luckytimer, Thank you for sharing your experience with us. The beds really are fantastic! A number of our associates have purchased them for their own beds at home. We are so glad you enjoyed them. Safe travels! More 

Snoqualmie, Washington
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

There are a few miles on this hotel, wear and tear while not egregious, are noticeable. But the room was more than adequate. Nice room for sleeping as well as a separate area with a couch and desk for work. Bathroom was nice but like most hotel guestroom bathrooms had no fan. Overall I'd have no problem staying here again.... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear John C. We are happy you enjoyed your visit to our area. If there is anything else we can do please let us know. Safe travels! More 

Warwick, Rhode Island
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

This was our third stay indecent years and sadly both housekeeping and customer service have slipped. It was disappointing to return to our room after 1 am to find we were skipped by housekeeping. A simple apology when went to the desk to report it and get fresh towels would have been appreciated. It's been over three weeks since our... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Alexander B, We are so sorry to hear about your room not being cleaned while you were out. Unfortunately, we have had no emails or phone calls regarding points. From time to time when this happens we discover the guest has confused us with the Sheraton Columbus Downtown. We would be happy to look into issue for you. Our... More 

east coast
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 12, 2015

Stayed here for one night. Hotel is in a nice location although the area is a mess due to road construction. Hotel itself is nice. I would recommend it without hesitation after the road construction is completed.

Was this review helpful? Yes
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear BBTOGS, It is so nice to hear you enjoyed your stay at the hotel. At times the road construction can make getting around a little interesting, but it will all be over very soon and it will be amazing. We can't wait to see you again during your next visit! Safe travels More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 29, 2015

Was there with my daughter on a business trip. Not only were the rooms not what you would expect in a clean hotel (if you moved anything, you would find filth underneath couch, tables, bed, etc., interesting smears on walls) but the first day when we left to go to the zoo, I had an electronic stolen. No resolution, condescending... More 

Was this review helpful? Yes 2
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear ExquisiteB, We appreciate you sharing your experience with us and please know that we never want a guest to leave unhappy. We are very aware of the allegations you outlined above and as you know we have spoken to you and your daughter several times about them while you were here. It is never our intent to publicly contradict... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

Hotel was everything we expected. Great shopping and restaurants nearby. Close access to the freeway. Very good staff. My overall stay was great. Will be staying at this location again and I've also recommended this location to family and friends

Was this review helpful? Yes
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Monique80239, Thank you for your kind comments regarding your recent stay. We look forward to see you again on your next visit to the city! Safe travels! More 

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