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Sheraton Suites Columbus

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201 Hutchinson Ave, Columbus, OH 43235
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Sheraton Suites Columbus
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kent, New York, United States
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We really liked the set up of this hotel. The restaurant was very good and reasonably priced. Even the breakfast buffet was reasonable. The rooms were clean and comfortable. We would definitely stay here again.

Was this review helpful? Yes
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean and beautiful. We had a mini suite and it was just the perfect size for two people. The living area had a TV as well as the bedroom. The bathroom was clean and nice. The hotel is in walking distance to several good restaurants. The only down side was this hotel was hard to get... More 

Was this review helpful? Yes
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, great customer service!!! As someone in the hotel business I know that sometimes you can get overwhelmed at the Front Desk, especially when you are by yourself but Aminata Kone (apologies if I misspelled) was amazing. She was extremely friendly and helpful with the local area. We arrived earlier than expected and were able to get into our room... More 

Was this review helpful? Yes
chucg, Manager at Sheraton Suites Columbus, responded to this review

Amanda_Lynn2183, Thank you so much for your awesome comments. The staff truly appreciates it. We hope to see you again soon! Safe travels. More 

Nitro, West Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Good: Room was spacious and clean. Having the separate living area gave it a condo like feel. We liked the room very much. Check in was fast and easy,. The Bad: Lots of road construction in the area made finding the hotel difficult. No fast food or gas stations nearby. They give you nothing for breakfast whatsoever. Not even... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear catlady1965, Thank you for staying with us and sharing your great experience. It is nice to hear that over all your stay was a good one. While our complex does not have a McDonald’s style restaurant or gas stations those facilities can be found less than a mile from the hotel. Even with that our complex is home to... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent experience at this hotel. Checkin was fast, friendly, and informative. Gentleman working front desk was amazing! (Congratulations again on your recent marriage). Room was spacious with nice size fridge and awesome bed in separate sleeping quarters. Pools indoor and outdoor were heated perfectly. Room A/C was able to get temp down to 62 degrees which is always a treat... More 

Was this review helpful? Yes 1
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Shaun H, Thank you for staying with us and sharing your great experience. We will make sure the guest agent you reference is recognized for his outstanding service. We hope to see you again soon. Safe travels. More 

Akron,OH
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Rooms were very nice, but not always cleaned well enough. A room in our group had dust on the wall that was fairly sufficient. We play a couple playing cards you could see under the couch. The pools were nice. The breakfast was OK, not great...you can get that free with other hotels.

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear JamieAkron, Thank you for providing feedback concerning your recent stay. While it appears overall you had a good stay, I can understand how the dust in one of the rooms could change the tone of your stay. We are so sorry you experienced that. We have discussed the situation with our housekeeping team. Thank you for letting us know.... More 

Brook Park, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My family decided to take a weekend trip down to the Columbus zoo. Our usual place to stay, Sheraton Suites-Columbus was available. It is a prime location-just minutes from everywhere! The downside is the continuous construction around I-270 and the on-off ramps-massive traffic congestion! Then rooms were very clean; we enjoyed the kind, courteous staff and that wonderful sweet-sleeper bed!!... More 

Was this review helpful? Yes 1
chucg, Manager at Sheraton Suites Columbus, responded to this review

We always appreciate hearing such kind comments about the property. We are glad you had a nice stay. We hope to see you again next time you are in town. Safe travels. More 

Fishers, IN
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed June 1, 2015

I stayed here with some friends for Rock on the Range weekend. This also happened to be Ohio State’s graduation weekend, so to say they were busy would be an understatement! Considering that, I think they did a really good job handling the level of business. When I checked in, we were given our keys to a suite on the... More 

Was this review helpful? Yes 3
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear chris11828, We are so glad to hear you enjoyed your stay. Everyone talked about how awesome the concert was. Hopefully we will see you back again next year! Safe travels! More 

Orlando, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

Alex (front desk) will take care of you! Our room had several "concerns": 1. pocket door from bedroom into bath was broken and unusable, so we had to walk into the LR to use the bathroom, 2. TV did not work until I had to fix the connection, 3. bathroom mirror was not clean, 4. we were not given keys... More 

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chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear rkbooks, We are so sorry you had a couple of hiccups with your room but we are glad to hear Alex took care of you. We will make sure he is recognized for his efforts. If there is anything else we can do please let us know. We hope to see you again soon. More 

Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Great accomodations, tidy, new and clean. Kudos to the friendly staff who allowed us to check our luggage (before a late check in, and after check out). I was expecting a package to be delivered at another hotel, they receveid the message and kindly slipped a note under the door just in case i didn't check it at the reception).... More 

Was this review helpful? Yes
chucg, Manager at Sheraton Suites Columbus, responded to this review

Dear Geebax, Wow! We are so glad to hear you enjoyed the hotel and the concert. Thank you for taking the time to share. It is an amazing production they put on at the stadium. Hopefully we will see you again next year! More 

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