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Hawthorn Suites by Wyndham Columbus, Zumstein Dr

2.5 of 5
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6191 Zumstein Drive, Columbus, OH 43229 (Formerly Residence Inn)
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Hawthorn Suites by Wyndham Columbus, Zumstein Dr
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Ranked #96 of 142 Hotels in Columbus
A recent review
5 of 5 stars reviewed 1 week ago
fhilman909 Los Angeles, California
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733 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Hawthorn Suites by Wyndham Columbus, Zumstein Dr
See the most recent reviews
Cincinnati, Ohio
2 reviews
2 of 5 stars Reviewed 1 week ago

I organized a day trip with the guys to watch the Memorial Tournament in Dublin. We checked in the afternoon and was not pleased with the room at all. We cleaned up and met people for dinner, on the way back to the room (late at night) we all decided that no one wanted to spend the night so we... More 

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Travelers are raving about these Columbus hotels

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

Wow Gearing Johnson and her Co workers was so courteous and thoughtful. They when way and beyond there perspective duties and made my visit very memorable. For instance I needed butter because I wanted to cook and she took her time to leave the front desk uncovered and went upstairs to get me more than I needed. Now that's customer... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Wouldn't recommend to my worst enemy! Room was disgusting. Out of date, dirty and falling apart. Service was awful except for Calvin at the front desk who was courteous. Management was very rude and useless. Received full refund and left.

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Terrible terrible terrible. Guy at check in (Calvin) was super nicer but he was fighting a losing battle. Checking in three guests while the phone was ringing off the hook and the manager sat behind him and drank his soda. Must have been his break. Went to our non-smoking room and after climbimg over the bags of trash and cigarette... More 

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Bay City, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed for just three nights. Our room was dated, but the price was great and the room was spotless. The kitchenette was well supplied with basic utensils. They came and tidied up each day while we were out. Desk staff was very professional and courteous. When we called to report that one of the casters on the chair was... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My family went to stay at this hotel on 6/10/15 for just a single night. The overall cost of the room was rather cheap, under $100. We finally find the place (there was about 8 different hotels on the way to this one that were boarded up and had signs on them that they were shut down by the police... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Is in an area surrounded by other boarded up hotels, not a good sign. The police drive through the parking lot regularly. That's what I notice before I get to my room. On the walk to your room you will encounter chipped paint, rotted wood and other general disrepair. In my specific room I found stains on the floor, a... More 

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hawthorncolumbusgm, Manager at Hawthorn Suites by Wyndham Columbus, Zumstein Dr, responded to this review

We appreciate your comments and are striving to upgrade our property More 

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