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Columbus Airport Marriott

#23 of 142 Hotels in Columbus
Certificate of Excellence
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1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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Columbus Airport Marriott
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Columbus Airport Marriott
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176 reviews from our community

Traveler rating
    84
    51
    26
    7
    8
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31
17
14
91
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wheaton IL
Contributor
18 reviews 18 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice, clean Marriott near Columbus OH airport. Very good food and great staff. Our dinner server, Natalie was extremely accommodating and friendly. We upgraded our room to a Suite on the second night. Nice hotel meeting rooms and excellent room service. Nearby Easton entertainment complex is amazing with restaurants, shopping and an AMC Easton 30 movie theatre. Summary: Thumbs up... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We appreciate you taking the time to share your recent stay at our hotel. Our goal is to exceed our guest's expectations and create a memorable experience. Our team members are always engaged in our guest's preferences and needs. Thank you for staying with us and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We have been traveling for the past 8 days and probably have been to 20 restaurants ... We just received the best service that we have ever gotten! I don't think there is a thing that she did wrong. She was personable, funny, helpful, attentive and you could honestly tell that it just wasn't an act. You could see that... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your feedback regarding your recent dining expereince in our restuarant. Our team members truly enjoy making a difference and exceeding their guest's expectations. We will be sure to recognize our team members for their extraordinary customer service. We greatly appreciate your business and hope to see you again soon! More 

Raleigh, North Carolina
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very big, lots of conference space and a huge lobby area. It is very clean and well appointed. If you are lucky enough to be a Marriott club member, the Concierge lounge is excellent. The people who run it, are superb and exceptionally customer service oriented. The one woman, sorry, can't remember her name, but her husband... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Our new M Club is a great addition to our hotel. We are glad that you enjoyed our new concierge lounge and that our Hosts exceed your expectations. Thank you very much for staying with us and we hope to see you again soon. More 

Minneapolis, MN
Top Contributor
150 reviews 150 reviews
42 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in March 2015 on a business trip. The hotel is excellent for this purpose. The lobby and indoor courtyard are beautiful, spacious and functional. There are several nice big granite tables that comfortably seat 6-8 people for informal meetings. Large screen tv with comfy seating in the lobby area. Also a section in the courtyard with many smaller... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your feedback about your recent experience at our hotel. Our spacious lobby area is very functional for working or relaxing. Our guests enjoy the newly renovated space while staying with us. We are planning to update items in the guest rooms this coming year. We appreciate your feedback and our goal is consistently improve our product... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Eating in the Riverside Grill tonight was an unexpected pleasure. "Sam" Leopold was our waiter and was brilliant. He was attentive, friendly and very knowledgable about the menu. The meal was promptly served and perfectly prepared. We will return.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for joining us in River CIty Grille for dinner. The ambiance, great food and exceptional staff members are sure to create a memorable experience for all guests. We appreciate you taking the time to provide us with your feedback. Thank you for your business and we look forward to seeing you again soon. More 

Greensburg, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was perfect! As a Marriott employee I have high standards and this place was excellent!! We had a great shuttle driver who I believe was Jeff and Patrick at the desk was also wonderful. I would stay again if I were in town. Awesome job to all!

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for staying with us during the Arnold Classic! Our team looks forward to hosting guests for this annual event. We appreciate you taking the time to share your experience and recognizing our team. We look forward to seeing you next year! More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Had Samuel Leopold as a server. He was awesome, made some excellent suggestions, and the food was amazing. Probably the best steak I've ever had. The bartender wasn't slouching either. Highly recommend coming for dinner even if the hotel is booked up (like it was when I came).

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your feedback regarding your experience in our restaurant. River City Grille has amazing food and very friendly team members. Our team takes great pride in suggesting items and delivering exemplary customer service. We will be sure to recognize our team and share your comments. We look forward to seeing you again soon! More 

Athens, Ohio
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A delightful property with friendly staff, a great concierge lounge and a nice restaurant. I was in town for a conference and checking the place out for a series of meetings we will have later this month. Near the airport and 5 minute drive to downtown on I-670. The rooms are nice as well. I'll be back.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Our proximity to the Airport and downtown makes our hotel at convenient for our guests to do business while in Columbus. The team at the Columbus Airport Marriott enjoy serving our guests and exceeding their expectations. We greatly appreciate your business and look forward to seeing you again soon. More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Marriott Columbus Airport and I cannot express how much I enjoyed my stay. From the moment I was picked up at the airport I was welcomed to the city and treated very kindly. The shuttle driver unloaded my luggage and escorted me into the hotel lobby. During my check-in, I received another warm welcome and... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We take great pride in making our guests feel special while staying with us. We are here to serve and anticipate our guest's needs and exceed their expectations. We will share your feedback with our team and recognize them for their efforts. Thank you for staying with us and we look forward to seeing you again. More 

Winter Park, Colorado
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

I booked my stay at this terrific hotel after my flight was cancelled. In less than 5 minutes my requested shuttle was there. i have to give my highest compliments to Khalil, the shuttle driver. It was a cold, snowy night but he was so kind to me and funny, that with his smile and great service the frustration of... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Our new M Club is amazing and we are so pleased that you got to enjoy it during your stay. The team at the Columbus Airport Marriott wants to exceed our guest's expectations. We appreciate your business and look forward to seeing you again soon! More 

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