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Columbus Airport Marriott

3.5 of 5
1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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Columbus Airport Marriott
Ranked #32 of 141 hotels in Columbus
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92 reviews from our community

    Trip type
Traveler rating
    45
    24
    12
    4
    7
Date Rating
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 23, 2013 NEW

We stay here when we have an early flight out of Columbus due to such close proximity to the airport. Checked in early afternoon and noticed the room was warm and stuffy. By the evening, it had not cooled. Spoke to front desk and found out there was an issue with air conditioner and the part they needed would not... More

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See 2 more reviews by debphill for Columbus
Vero Beach, Florida
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2013

I checked in after a long week and needed to ship a large case of equipment via FedEx. I had a 0600 flight and needed the box in Utah for next week and Erica at the front desk was extremely helpful and went way above and beyond what needed to be done to make this happen. This is customer service... More

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Mansfield, Ohio
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2013

We stayed here using our free night through the Marriott Visa card. They were very welcoming. Beds very comfy. We went on a 14 day trip and were able to park our car there at no charge. They had a very friendly shuttle driver to the airport at 4:30 a.m. The shuttle both ways is also no charge.

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Philadelphia, Pennsylvania, United States
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2013

Helpful, friendly staff. Clean rooms, decently appointed, lodge net and mini fridge in room. CL lounge open M-F with average offerings and honor bar. Decent food, bar stays open until 1am. Not much more to say, nothing was awful, or fantastic.

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Lucas_Laidlaw, General Manager at Columbus Airport Marriott, responded to this review
March 2, 2013

We appreciate the positive feedback regarding our Hotel and Staff. Thank you for taking the time to let us know how your stay went, and we hope we have the opportunity to host you in the future. Sincerely, Lucas Laidlaw More

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 22, 2013 via mobile

The room was clean and the bed, incredibly comfortable but every morning, I woke up to a 6 AM wake up call that wasn't mine. I could here it in the room next to mine! I spent 2 nights here for business and the proximity to the airport is great but they really could use a few extras. A coffee... More

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Lucas_Laidlaw, General Manager at Columbus Airport Marriott, responded to this review
March 2, 2013

I would like to first thank you for your feedback as it is extremely important for us to hear from our guests. I am happy to let you know that we will be converting our current public space to the Marriott Great Room in 2013 which will transform our lobby in to an exciting concept that will cater to the... More

Fort Smith, Arkansas
Top Contributor
79 reviews 79 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 21, 2013 via mobile

Very helpful and pleasant staff. Good workout area, though I could never get my headphones to work with the TVs. Rooms are nice and beds are very comfortable. Bathrooms do need a little attention in terms of updates, but they are fine. Restaurant was convenient and food was well-prepared, if a bit expensive. Some of the nicest folks work here-very... More

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Lucas_Laidlaw, General Manager at Columbus Airport Marriott, responded to this review
March 2, 2013

Thank you very much for your feedback regarding your recent stay. We certainly appreciate the kind words regarding our staff service as we strive to create memorable experiences for our guests. I apologize for the inconvenience regarding the head phones in the Fitness Center. Please be assured I have addressed this with our Maintenance Team and we will ensure this... More

Dover, Ohio
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 31, 2013

This hotel is a very nice property. The rooms are nice sized and the hotel staff was helpful and friendly. I would not recommend eating breakfast at the restaurant located on property. The River City Grille has a buffet that was $15 on Sunday $11 on Saturday and was not anything special. No breakfast is provided with the room.

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Lucas_Laidlaw, General Manager at Columbus Airport Marriott, responded to this review
February 1, 2013

I wanted to write and thank you for the excellent feedback you shared regarding our Hotel and Staff. We really appreciate it and I will make sure I share it with our team. Thank you also for your comments regarding our breakfast buffet. I apologize that we were unable to provide you with the value for breakfast you were looking... More

USA
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 24, 2013

This Marriott is an older property, but is clean and well-maintained. The bathtubs and shower are pretty old and not appealing, but the beds are very comfortable and are the "new" heavenly bed type of mattress. Prices are reasonable and concierge lounge has nice selections. Lobby smells like chlorine due to fountain. If you're in town for a couple of... More

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Lucas_Laidlaw, General Manager at Columbus Airport Marriott, responded to this review
January 30, 2013

Thank you for your feedback regarding our Hotel during your recent stay. Please be assured that I will be looking in to the chlorine smell from the Lobby Fountain as this is something that can be fixed immediately if we find there is an ongoing issue. I'm also happy to let you know that we will be completing the Marriott... More

Eau Claire, Wisconsin
Top Contributor
61 reviews 61 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 24, 2013

I have very high level status in the Marriott chain, with in excess of 1,200 Marriott nights, I can compare. This is as good an experience as you can get for an airport hotel. I have stayed here 4 times in the last 5 years. I read some of the other reviews and I am puzzled by them. My room... More

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Lucas_Laidlaw, General Manager at Columbus Airport Marriott, responded to this review
January 30, 2013

On behalf of our Hotel and Marriott, we would like to thank you for your loyalty to our Brand. With the extent of your travels, we really appreciate the feedback you were able to provide us and future travelers. Thank you again and I hope that we have the opportunity to host you in your future travels. Sincerely, Lucas Laidlaw More

Ann Arbor, Michigan
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 23, 2013

My wife and I were in town for a wedding. We were allowed to check in early (thank you) which allowed us time to get ready for the wedding. Check in was a breeze and the front desk person was so very nice and friendly (even after I told her we had driven in from Ann Arbor). The room was... More

Was this review helpful? Yes
Lucas_Laidlaw, General Manager at Columbus Airport Marriott, responded to this review
January 30, 2013

It's great to hear that we were able to provide an excellent experience for you and your wife during your recent stay. Thank you for staying at our property on your visit to Columbus, and I hope we have the opportunity to host you both again in the future. Sincerely, Lucas Laidlaw More

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Additional Information about Columbus Airport Marriott

Also Known As:
Columbus Airport Marriott Hotel
Columbus Airport Marriott Hotel Columbus
Marriott Columbus
Columbus Marriott
Columbus Airport Marriott Ohio
Address: 1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotels in Columbus
#35 Business Hotels in Columbus
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Stay in the center of it all at the Columbus Airport Marriott, the closest full-service Marriott to downtown Columbus and the airport. With corporate convenience and vacation comfort, Columbus Airport Marriott offers amenities for all guests. ... more   less 
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