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Columbus Airport Marriott

#27 of 140 Hotels in Columbus
Certificate of Excellence
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1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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Columbus Airport Marriott
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237 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This was the best experience at any Marriott property and for that matter any property while on business. The staff at this hotel should be commended for making my stay one I can't stop talking about. I was not planning on staying at this location and was not able to get home to my wife and kids. More specifically my... More 

Helpful?
Thank Sean F
Orlando, Florida
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was in town to see an ailing Aunt who ended up passing away while we were there. The Marriott went above to make sure we had an additional room as needed they provided concierge service to us that was way above. If you stay here and go into the concierge say hello to Shannon. You need it she will... More 

Helpful?
Thank Kirbdo
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for staying with us while you were in town. We are sorry for your loss and glad that we could assist with providing comfort to you and your family. Our team is exceptional and always knows how to ensure our guests have an amazing stay. We appreciate you recognizing our team as they take great pride in hosting... More 

ohio
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice size rooms with all Marriott amenities, refurbished Bath rooms, Best part is plenty of working spaces in the lobby with electric, monitors, printers, There are places to work as a group. I had fish in the restaurant which was surprisingly good. The check in staff were quick and very friendly. Nice to have a starbucks in lobby.

Helpful?
Thank diverOhio
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for staying with us and sharing your feedback abour your experience. Our guests enjoy our lobby atmosphere which provides a comfortable work space or a place to relax. Our lobby is adjacent to our restaurant and Starbucks which makes it convenient for our guests to grab something to eat or drink. We appreciate the recognition of our team... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Jesus' College is the only one in which God's truth can be really learned; other schools may teach us what is to be believed, but Christ's alone can show us how to believe it. Let us sit at the feet of Jesus and by earnest prayer call upon His blessed help, that our dull wits may grow brighter, and our... More 

Helpful?
Thank Sahazlett
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We greatly appreciate you staying with us and sharing your feedback. We are pleased that you enjoy our MClub. Thank you for your continued support of our hotel and team members. More 

Glastonbury, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I do quite a bit of work and personal travel, and was so impressed with the ENTIRE staff the Columbus Airport Marriott that I felt compelled to write this review. I have stayed at hotels and resorts where the staff are polite, but the people at this hotel go out of their way to be friendly and show genuine interest... More 

Helpful?
1 Thank K C
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you so very much for taking the time to write a review for us. Our guest's feedback is very important to us to ensure that we are continuing to exceed our guest's expectations. Plus we love to recognize our team members for their ongoing commitment to excellent customer service. Our team truly enjoys hosting our guests and we appreciate... More 

florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a business meeting at RC Grille at the Marriott. Our server, Sammie, was outstanding. Her service was above and beyond and made sure our needs were always met. We plan on returning to the Marriott for future business meetings largely due to the personal service we receive. Keep up the great work!!

Helpful?
Thank niffer71
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for allowing us to host your business meeting in the River City Grille! Our restaurant offers a pleasant environment for relaxation or conducting business. Our team enjoys hosting our guests and providing them with exceptional service. We appreciate you recognizing them for their outstanding efforts. We look forward to seeing you soon! More 

Akron, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

There are some moments in life that really make an impression! This was one of those times. We were staying the night to take our daughter to the airport the next morning for her medical brigade to Nicaragua. Needless to say we were all a little nervous. We had dinner at the bar and mentioned it to the bartender Andrea.... More 

Helpful?
Thank MikeY1234Jer
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you so very much for sharing this story with us! We always want our guests to feel special and that we genuinely care for them. This is a true testament of what our staff is continually doing to make a great impression with our guests. Our team truly enjoys hosting our guests and treating them like family. We appreciate... More 

Columbia, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Delicious food (free range chicken, caesar salad, and cajun shrimp) served by Samme, who provided wonderful service for the food and took time to give us information about Columbus, Ohio and about the shuttle service provided by the hotel. An unexpectedly pleasant evening. The exercise room in the hotel was the most well-equipped that I have ever seen in a... More 

Helpful?
Thank 32Kathy
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for joining us in the River City Grille for dinner! Our culinary and restaurant teams ensure that every meal is prepared to exceed our guests expectations. We are glad that you had an enjoyable evening and experience. Our newly renovated fitness center is a favorite for many of our guests while staying with us. We look forward to... More 

Gahanna
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent food and beverage outstanding service the entire evening! Ask for Sammie and Joanie. For a relaxing evening with excellent food cater to your order in a wonderful atmosphere very nice decor the Marriott was on par with most 5 star restaurants that I have done that. The meal was amazing! The chef came out to make sure our order... More 

Helpful?
Thank Evelyn K
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for taking the time to share your dining experience with us. We provide great food and service that leaves our guests feeling like they been to a 5-star restaurant. Our team ensures from the time you sit down in our dining room until you have finished your meal that it is a wonderful experience. We greatly appreciate your... More 

Onsted, Michigan
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 26, 2015

We purchased the free breakfast option at this hotel. Although the room was great, the breakfast at the hotel was inedible. My son ordered pancakes and his pancakes were sent back because the grease was running out of the batter. My omlette was not cooked in the middle and raw. My husband's dish salty. The concierge lounge made up for... More 

Helpful?
Thank sisterida
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are very sorry about your experience in our restaurant during your stay. We did not meet our own expectations for great food qualtiy. We will be sharing your comments with our Food and Beverage team and addressing the inconistency of our food quality. We are pleased to hear that our Host in the MClub took care of you and... More 

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