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Columbus Airport Marriott

3.5 of 5 1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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Certificate of Excellence 2014
Columbus Airport Marriott
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Columbus Airport Marriott
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160 reviews from our community

Traveler rating
    71
    49
    25
    7
    8
See reviews for
31
16
14
80
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Charleston, South Carolina
Top Contributor
126 reviews 126 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my reservation number got it through Marriott reservation system ...85363562 for Columbus Airport Marriott. While you check in - the person who checked in was amazing . his name was Patrick, very young and real caring nature .. Well suite for customer service. he is truly exceptional. he wants to travel extra mile on what things he can... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for taking the time to share your interactions with our staff during your recent stay. Our team is committed to exceeding our guests expectations and creating a positive experience. We will be sure to recognize the team and appreciate you sharing your thoughts. We hope to see you again soon! More 

Loudonville, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 9, 2014

The accommodations and meeting space was fine. Although, the meeting space was too cold most of the time. There was fast-food nearby, but one needs to travel if looking for better restaurants. The noise from the airport was minimal.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing with us that the temperature of the meeting room was not comfortable. We appreciate you bringing this to our attention so we can address with our team. Our goal is to ensure all attendees have a great experience while at our hotel. It was a pleasure to have you stay with us. More 

Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed one night and could not have been more pleased! There are eating options nearby including a Waffle House across the street. We did not stay around the hotel much but it was a only a 10 minute drive to downtown Columbus where we spent most of our time.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

A nice and quiet comfortable stay is our goal for each of our guests. Our location is ideal for someone who is looking for a peaceful and relaxing stay. We appreciate you taking the time to share your comments. Thank you for staying with us and we hope to see you again soon! More 

Poquoson, Virginia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Close proximity to Port Columbus. Stayed there to attend the Ohio State - Michigan football game. Check in was very smooth, as we were greeted by friendly staff members. Excellent buffet breakfast on Saturday. Highly recommend to travelers.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for staying with us while attending the football game last weekend. Our close proximity to the staduim makes it convenient for guests. We are glad to hear that you enjoyed your stay. We appreciate your business and taking the time to share your feedback. More 

Ohio
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 1, 2014

I stayed here once a month for 8 months for business and it was a comfortable hotel for staying the night. Even though it is close to the airport, there was very little outside noise. One strange thing about the room however, is that the thermostat is right above the air vent so no matter what you set it on,... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

The Columbus Airport Marriott hosts many conferences and we are glad to hear that you had a positive experience. Thank you for taking the time to share your feedback so that we can improve upon our services. Our goal is to ensure that we exceed our attendees expectations and your comments allow us the ability to evaluate areas of improvement.... More 

San Antonio TX
Top Contributor
78 reviews 78 reviews
46 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 20, 2014

This is an excellent facility: rooms are well maintained, hotel is very clean, daily housekeeping does a nice job and reliable shuttle service. However, rooms are exceptionally hot; not warm but hot. I have been here for four nights with lows of 16, 19 and 22 and the only way to sleep is turn off the heat and get a... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. We apologize that the temperature of your guest room was not adequate. We will share your comments with the appropriate team to see if we can trouble shoot these issues. The M Club Lounge is a new concept for Marriott. The lounge has a... More 

1 review
4 of 5 stars Reviewed November 17, 2014 via mobile

I miss the old breakfasts in the lounges and wish they would go back to that. The old breakfast offered hot foods (eggs, bacon, sausage). However, The people/service was great especially Barbara in the M-Lounge.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

The M Club Lounge offers enhanced technology and well-appointed space for our valued guests seeking higher level of service. The food and beverage offerings were designed to be upscale and more options available for our guests. We appreciate your comments and will share with our team. We hope to see you again soon! More 

1 review
3 of 5 stars Reviewed November 17, 2014 via mobile

I am a lifetime platenum and very disappointed in the food. The fact that there is no scrambled eggs is horrible . The fact there is no water ready for me in my room is horrible . The Hilton is looking better everyday. However Barbara from the lounge was very helpful and great .

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We greatly appreciate your feedback regarding our new M Club Lounge. We apologize that you were disappointed with the food offerings and no water in your guestroom. The Food & Beverage offerings are different as well as the space compared to our previous Lounge. Our goal was to improve the quality of the food offerings to ensure our guest's had... More 

Willoughby, OH
Top Contributor
90 reviews 90 reviews
43 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 12, 2014

I called to book a room on a group rate with 2 doubles for a business meeting with colleagues and failed to check my confirmation to notice that it wasn't guaranteed, only requested. When I noticed this and called the hotel afterward, they said ALL the doubles were sold out, only kings available. I was unhappy that the person making... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Good morning! We apologize that your stay with us was not perfect. We appreciate you briniging your concerns to our attention and so we can resolve them. We are unable to find your reserevation to ensure your points are awarded to your account. Please contact me at the hotel and I will personally follow up with Marriott Rewards. Thank you.... More 

Akron, Ohio
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

Came down to Columbus for The Ohio State game against The Illini. If you are wanting to stay in the thick of the game day day party, this is not the place. But for those of us that want a great place to sleep with easy access to the highway, it was perfect. Located next to the airport and only... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

It's true that our hotel is not located in the middle of the OSU tailgating! We are accessible to OSU and its a short drive to the area. We can assure that you have a good night's rest and enjoy your stay with us. We look forward to having you stay with us again soon! More 

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Additional Information about Columbus Airport Marriott

Address: 1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Columbus Airport Marriott 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Columbus Airport Marriott Hotel Columbus
Marriott Columbus
Columbus Marriott
Columbus Airport Marriott Ohio
Hotel Style:
#17 Romantic Hotel in Columbus
#32 Business Hotel in Columbus

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