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All 140 Columbus hotels

Columbus Airport Marriott

3.5 of 5 Hotel   |   1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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76%
Ranked #32 of 140 Hotels in Columbus
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
jjcoop Virginia
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140 reviews from our community

Traveler rating
    64
    42
    20
    6
    8
See reviews for
26
15
13
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Virginia
Top Contributor
94 reviews 94 reviews
51 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is right off of 670 by the airport.. Takes 15 mins to get to the stadium. The hotel is a little dated, but they are making renovations and you can see the effort being made. If you want to stay outside of the city but have easy access, this is the place to stay. If you want to... More

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your experience while staying at our hotel for the football game. We appreciate you noticing the changes to our hotel and we are very proud of our new look. Our team enjoys hosting our guests and sharing in some game day fun! We greatly appreciate your business! More

Phoenix, AZ
Top Contributor
52 reviews 52 reviews
29 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special, nothing bad. A very average stay. Rooms were a long distance from check in. Standard Marriott rooms. Nothing special about the location of the property. If you just need a descent place to stay for the night, and like Marriott's brand you will not be disappointed with this Marriott in Columbus.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We appreciate your feedback regarding your recent stay at our hotel. Our goal is to exceed our guest's expectations and ensure that their stay is excellent. We clearly have some opportunities to ensure each guest has a great stay with us. We will share your comments with our team so that we can focus on improving our best practices. More

1 review
5 of 5 stars Reviewed 2 weeks ago

WE were there for our honeymoon and had wonderful, amazing services. Phyllis and her team were amazing and ROCKED! Cathy went above and beyond to make sure we had great services in the River City Grill. The rom was wonderful and the food and the food was great!! Thanks for everything!! Mr. and Mrs. Gene Kessler

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Congratulations! We are glad that we could make your honeymoon a memorabe experience with us. Our team takes great pride in hosting our guests and exceeding their expectations. Come back and see us again! More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a great meal and great service from Barb in the restaurant Kind courteous and very accommodating. They could use a revamp of the desert menu especially for the Friday PM Boys Overall great service and environment

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are so pleased that you had a great dining experience in our restaurant! We appreciate you sharing your feedback and will share with our team to improve our desert menu. We will be sure to share your comments with your server too! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I'm a Marriott Gold member and this was my first stay at this property. I enjoyed it very much. It was probably the best service that I've received at a Marriott hotel. The staff was extremely polite, helpful and courteous. The rooms were your normal Marriott rooms; clean and comfortable. The restaurant was nice and the food was good. I... More

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Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are so glad that you chose to stay at our hotel while in Columbus! We greatly appreciate your feedback and business. Our team prides themselves on making a difference with each of our guests. We look forward to sharing with you our new fitness center and our M Club Lounge that will be opening in October. More

1 review
3 of 5 stars Reviewed August 13, 2014

The good: great restaurant, comfy beds, aux ports for TV The bad: Maid didn't clean room very well. Didn't put away ironing board. I had filled out a breakfast card and changed my mind so threw it away, he/she pulled the crumpled card out of the trash and put it back on my bed. Paid $13 a day for "ultra... More

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are sorry that you did not have a positive experience with our hotel. Our goal is to exceed our guest's expectations and clearly we have some opportunities to improve our product. We greatly appreciate your feedback and bringing it to our attention. Please contact us so we can make an adjustment for the poor internet connectivity. More

evansville, in
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed 3 nights recently and really liked the hotel. It is in a good location and we didn't seem to be far away from any of the attractions we wanted to visit. We arrived about an hour early and they found a room for us right away. We enjoyed our stay and would choose this location again if we... More

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your experience while a guest at our hotel. Our team strives to ensure all families have an enjoyable and comfortable stay with us. We greatly appreciate your business and hope to see you again soon. More

1 review
5 of 5 stars Reviewed August 2, 2014

I had a flight cancelled this morning, and I am stuck at CMH until 430pm. Rather than wait at the airport, I caught the Marriott shuttle, figuring I'd relax at the Marriott (as a platinum premiere elite). The shuttle driver was so helpful, giving me suggestions to kill time. The front desk person have me Wi-Fi access, and offered me... More

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

It was our pleasure to make you feel at home while you were in Columbus. Our team is committed to delivering excellent customer service to every guest. Thank you for recognizing our team for their efforts. We hope you enjoyed your time with your family in Florida. More

Rio Rancho, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

As a Platinum member, I've stayed there on several different occasions in the past. The rooms, the service, and the staff have always been top notch. On a special note: On July 7th, the manager and front desk staff, Aaron and Andrew, went above and beyond. I wanted to share my thanks and sincere appreciation for their consideration. I didn't... More

Was this review helpful? Yes 1
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are so sorry for the loss of your father. Our thoughts and prayers are with you and your family. Our team members are truly committed to making a difference with our guests. Thank you for the wonderful comments and we will be sure to acknowledge the individuals who provided comfort and support for you. More

1 review
4 of 5 stars Reviewed July 23, 2014

Milita was very helpful and went out of her way to make sure we were satisfied with our refreshment s, and then even brought us extra. It was greatly appreciated. Thank you. The room was clean and comfortable. I will be returning.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your great experience at Columbus Airport Marriott. Our team members strive to make a difference with each of our guests and exceed their expectations. We appreciate your business and hope to see you again soon. More

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Additional Information about Columbus Airport Marriott

Address: 1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Columbus Airport Marriott 3.5*
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Also Known As:
Columbus Airport Marriott Hotel Columbus
Marriott Columbus
Columbus Marriott
Columbus Airport Marriott Ohio

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