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Columbus Airport Marriott

#21 of 142 Hotels in Columbus
Certificate of Excellence
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1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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Columbus Airport Marriott
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Columbus Airport Marriott
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183 reviews from our community

Traveler rating
    90
    52
    26
    7
    8
See reviews for
31
17
14
98
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Saint Joseph, Missouri
Top Contributor
69 reviews 69 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there for two nights on a business trip. Everyone that works there is very friendly and makes you feel welcome. Hotel is clean and well taken care of, conference facilities were nice and the employees in that area were very helpful. Especially enjoyed Sam and Gretchen in the bar at night with their great service and personalities.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We understand our guests have many choices while selecting a hotel. Our commitment to our guests is to ensure they have a clean, comfortable room and feel welcomed while they are travelling for business. Thank you for acknowledging our team members for their great customer service. We hope to see you again soon and greatly appreciate your business. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The bar is great! Samantha Webb the bartender was fantastic. She has a great personality and her customer service is top notch. The M Club is newly remodeled and has all the amenities for Gold and up. The rooms are clean, quiet, and secure. There are several restaurants and a convenient store within walking distance. The shuttle drivers will even... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for staying with us and providing feedback about your experience. Our team takes great pride in exceeding our guest's expecations. We are glad that your enjoyed our new MClub and that you appreciated the other upgrades to our hotel. Our goal is to ensure each of our guest's has a clean and comforatable room while staying with us.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

just wonderful service and the usual marriott professionalism. Especially a young lady named Samantha Webb Concierge lounge was excellent and the gym facilities are top notch. I would highly recommend this hotel to anyone traveling to Columbus Ohio

Was this review helpful? Yes 1
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are very proud of our new MClub concierge lounge and fitness center. It's a must see! Our team members are always making our guest's stay brilliant. We appreciate you sharing your experience while styaing at the Columbus Airport Marriott. We look forward to seeing you again soon! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently traveled to the Columbus Airport Marriott for a business event. While there, I experienced some of the best customer service I have ever been received at a hotel. Before I ever even arrived, Shauna was extremely helpful in my planning for the event. Once I did arrive, Andrew at the front desk was extremely helpful and provided me... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Wow! Thank you for recognizing our team members for their excellent customer service! Our team truly enjoys hosting our guests and exceeding their expectation. We strive to make it easy to do business with the Columbus Airport Marriott. Thank you very much for your business and we look forward to seeing you again soon! We truly appreciate you taking the... More 

Hallandale Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

As someone who spends nearly 200 nights away from home each year it is important to find a place that can make you feel comfortable while you while away from home. The Columbus Airport Marriott does this with ease. The front desk staff is always friendly, recognizing me and having my room key ready as I walk up to the... More 

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Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are so pleased to have you as a guest with us! We want our guests to feel comfortable and appreciated while staying with us. Thank you for recognizing our team members for outstanding service and commitment for making a difference. We appreciate your business and look forward to seeing you soon! More 

Oak Point, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

The Columbus Airport Marriott has a very friendly and welcoming staff. The service and food in the restaurant and club room is excellent. Location is very convenient to the airport. Rooms are quiet and very clean.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Our team truly enjoys welcoming each of our guests and making them feel special during their stay with us. We take great pride in ensuring each guests feels like this is their home away from home. Thank you for sharing your feedback and our team will appreciate the recognition. We appreciate your business and look forward to seeing you again... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

not the newest hotel but clean and well kept.. the staff is one the most helpful as a group i have been around while traveling 7 months of every year for 20 years. I wish i had a better memory of names but I do know Shannon in the morning along with Natalie in the evening make their excellent lounge... More 

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Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your feedback reagrding your recent stay with us. We greatly appreciate you acknowledging our team for their exceptional service. We do participate in recycling programs however we do not require our guests to seperate the items. We look forward to seeing you again soon! More 

Wheaton IL
Contributor
18 reviews 18 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice, clean Marriott near Columbus OH airport. Very good food and great staff. Our dinner server, Natalie was extremely accommodating and friendly. We upgraded our room to a Suite on the second night. Nice hotel meeting rooms and excellent room service. Nearby Easton entertainment complex is amazing with restaurants, shopping and an AMC Easton 30 movie theatre. Summary: Thumbs up... More 

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Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We appreciate you taking the time to share your recent stay at our hotel. Our goal is to exceed our guest's expectations and create a memorable experience. Our team members are always engaged in our guest's preferences and needs. Thank you for staying with us and we hope to see you again soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

We have been traveling for the past 8 days and probably have been to 20 restaurants ... We just received the best service that we have ever gotten! I don't think there is a thing that she did wrong. She was personable, funny, helpful, attentive and you could honestly tell that it just wasn't an act. You could see that... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your feedback regarding your recent dining expereince in our restuarant. Our team members truly enjoy making a difference and exceeding their guest's expectations. We will be sure to recognize our team members for their extraordinary customer service. We greatly appreciate your business and hope to see you again soon! More 

Raleigh, North Carolina
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 19, 2015

This hotel is very big, lots of conference space and a huge lobby area. It is very clean and well appointed. If you are lucky enough to be a Marriott club member, the Concierge lounge is excellent. The people who run it, are superb and exceptionally customer service oriented. The one woman, sorry, can't remember her name, but her husband... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Our new M Club is a great addition to our hotel. We are glad that you enjoyed our new concierge lounge and that our Hosts exceed your expectations. Thank you very much for staying with us and we hope to see you again soon. More 

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