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Columbus Airport Marriott

#28 of 142 Hotels in Columbus
Certificate of Excellence
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1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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Columbus Airport Marriott
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Columbus Airport Marriott
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194 Reviews from our TripAdvisor Community

Traveler rating
    96
    54
    27
    9
    8
See reviews for
34
19
14
103
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (49)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (47)
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Vero Beach, Florida
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I like the Marriott brand, I pick Marriott of Courtyard whenever I can. However, I was disappointed that the concierge lounge at this property insisted on playing Fox news on the TV. Like many people, I find the opinions and bias on Fox news to be offensive. I'm sure that conservatives would have the same opinion if MSNBC was playing... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 4 days ago NEW

The service people were great but there is no soundproofing between the rooms and the hallways. You will hear every door closing the length of the hallway. This started at 5:30am and went until after midnight on the 4 days I stayed there in June and in February, ditto last year. You must bring earplugs and be aware that anything... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are sorry that you did not have a positive experience during your stays with us. We value your feedback and will share with the appropriate departments so that we can improve our service levels. We fell short in exceeding our guest's expectations and delivering upon the promise of the Marriott brand. Thank you for bringing this matter to our... More 

Athens, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

Before flying out the next day, we stayed at the Col Airport Marriott. A wonderful beginning to our vacation! The young men at the front desk were professional and pleasant and helped direct us to our guest room. We enjoyed a light snack in the bar that evening and the atmosphere was warm and inviting. Although busy, the bar service... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for allowing us the opportunity to be part of your vacation. We are conveniently located to Port Columbus and our complimentary shuttle makes it easy for a day of travel. We appreciate your feedback and will share your comments with our team. Thank you for your business and we hope to see you again soon. More 

Chicago, Illinois
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 1 week ago

Now, I swim laps for exercise when I travel. I've been to several Marriotts in Ohio and they have great pools for swimming laps. They are evidentally all owned by the same franchisee, they all definitely had the same architect. They closed the pool at the Columbus Airport Marriott, put the concierge lounge there, and used the space to add... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We apologize that your experience at our hotel was not positive. We appreciate your feedback regarding the recent changes at our hotel and service in our restaurant. Our goal is to exceed our guest's expectations but it is clear that we did not live up to our commitment. We will be sharing your comments with our team so we can... More 

Houston, Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is a little aged but is clean service is prompt and overall a good place to stay. The proximity to the airport is always a plus. Workout room was particularly nice and modern equipment. Concierges room was one of the new m life rooms. Was really nice and had a lot of options.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are glad that you enjoyed our new M Club lounge and renovated fitness center. Our hotel ensures that each guest will have a clean room which is conveniently located to Port Columbus Airport. Thank you for taking the time to share your recent experience. We hope to see you again soon! More 

New York
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We traveled to Columbus, Ohio for a wedding; Columbus Airport Marriott Hotel was close to the venue, so we booked 3 nights fully confident that we’ll enjoy the stay. Well, not so much !! The hotel lobby is vast, eye-catching and with a strong smell of chloride. The first room that was offered to us was located at the 4th... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are sorry that your stay was not perfect! We take great pride and ensuring our guests have a comfortable stay while away from home. We appreciate your feedback and will share with the appropriate departments. Your comments are valuable to maintaining a high level or service and product for our guests. Thank you for staying with us and we... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Anne (front) , Nichole (front desk), Natalie, Jeremy, Nick, and Karen were all fabulous! All accommodations were great! M club is terrific! Will definite stay again. What a wonderful place and wonderful staff.... Would love to take the staff with us wherever we stay!

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Our team ensures that all our guests have a brilliant stay! We enjoy hosting our guests and exceeding their expectations. Thank you for sharing your experience regarding your recent stay at the Columbus Airport Marriott. We hope to see you again! More 

Cleveland, Ohio
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was small for what I expected. The water wasn't complimentary, which I'm used to but it was a short distance to the convention center (other hotels were booked) and it was clean and nice. Spacious bathroom and comfortable bed. Nothing special but nice if you just want a bed for the night.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for staying with us and providing us with feedback. Our goal is to ensure our guest's have a clean guest room and feel welcome in our hotel. We appreciate your feedback and business. We hope to see you again soon! More 

Columbus, OH
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I am a frequent guest at this hotel and they always make me feel welcome. A true standout is Natalie who is a truly wonderful hostess in the M Club Lounge. She is very warm and sincere and one of the reasons I enjoy staying there.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We greatly appreciate you sharing your experience while a frequent guest at our hotel. We truly enjoy taking care of our guests and creating a memorable stay. Thank you very much for your business and we look forward to seeing you again soon. More 

Minneapolis, Minnesota
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 21, 2015

The service was great! I had a bottle in the ice bucket and when I came back to the room the house keeper had refilled my ice! Thanks Jerri Lynn! Nice rooms and great facilities. The elevators were quite a long way from the lobby, not a huge deal...

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

What a great story! Our team enjoys making a difference with each of our guests. Thank you for sharing and we will be sure to recognize our team member for her outstanding service. We look forward to seeing you again soon. More 

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