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Columbus Airport Marriott

#22 of 142 Hotels in Columbus
Certificate of Excellence
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1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
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Columbus Airport Marriott
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185 Reviews from our TripAdvisor Community

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Traveler rating
    92
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The service was great! I had a bottle in the ice bucket and when I came back to the room the house keeper had refilled my ice! Thanks Jerri Lynn! Nice rooms and great facilities. The elevators were quite a long way from the lobby, not a huge deal...

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

What a great story! Our team enjoys making a difference with each of our guests. Thank you for sharing and we will be sure to recognize our team member for her outstanding service. We look forward to seeing you again soon. More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experience and ended up spending more time here than we planned. Our bartender Sammee knew and made all the drinks everyone wanted, and even suggested new ones we didn't know. She's great!

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your recent experience with us. It's our goal to ensure our guests feel like they are at home. Our team takes pride in ensuring each of our guest's have a memorable experience. We appreciate you recognizing our team members for their outstanding customer service. More 

Saint Joseph, Missouri
Top Contributor
76 reviews 76 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 17, 2015

Was there for two nights on a business trip. Everyone that works there is very friendly and makes you feel welcome. Hotel is clean and well taken care of, conference facilities were nice and the employees in that area were very helpful. Especially enjoyed Sam and Gretchen in the bar at night with their great service and personalities.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We understand our guests have many choices while selecting a hotel. Our commitment to our guests is to ensure they have a clean, comfortable room and feel welcomed while they are travelling for business. Thank you for acknowledging our team members for their great customer service. We hope to see you again soon and greatly appreciate your business. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015 via mobile

The bar is great! Samantha Webb the bartender was fantastic. She has a great personality and her customer service is top notch. The M Club is newly remodeled and has all the amenities for Gold and up. The rooms are clean, quiet, and secure. There are several restaurants and a convenient store within walking distance. The shuttle drivers will even... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for staying with us and providing feedback about your experience. Our team takes great pride in exceeding our guest's expecations. We are glad that your enjoyed our new MClub and that you appreciated the other upgrades to our hotel. Our goal is to ensure each of our guest's has a clean and comforatable room while staying with us.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015 via mobile

just wonderful service and the usual marriott professionalism. Especially a young lady named Samantha Webb Concierge lounge was excellent and the gym facilities are top notch. I would highly recommend this hotel to anyone traveling to Columbus Ohio

Was this review helpful? Yes 1
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are very proud of our new MClub concierge lounge and fitness center. It's a must see! Our team members are always making our guest's stay brilliant. We appreciate you sharing your experience while styaing at the Columbus Airport Marriott. We look forward to seeing you again soon! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 6, 2015

I recently traveled to the Columbus Airport Marriott for a business event. While there, I experienced some of the best customer service I have ever been received at a hotel. Before I ever even arrived, Shauna was extremely helpful in my planning for the event. Once I did arrive, Andrew at the front desk was extremely helpful and provided me... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Wow! Thank you for recognizing our team members for their excellent customer service! Our team truly enjoys hosting our guests and exceeding their expectation. We strive to make it easy to do business with the Columbus Airport Marriott. Thank you very much for your business and we look forward to seeing you again soon! We truly appreciate you taking the... More 

Hallandale Beach, Florida
1 review
5 of 5 stars Reviewed April 6, 2015

As someone who spends nearly 200 nights away from home each year it is important to find a place that can make you feel comfortable while you while away from home. The Columbus Airport Marriott does this with ease. The front desk staff is always friendly, recognizing me and having my room key ready as I walk up to the... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We are so pleased to have you as a guest with us! We want our guests to feel comfortable and appreciated while staying with us. Thank you for recognizing our team members for outstanding service and commitment for making a difference. We appreciate your business and look forward to seeing you soon! More 

Oak Point, Texas
1 review
5 of 5 stars Reviewed April 3, 2015

The Columbus Airport Marriott has a very friendly and welcoming staff. The service and food in the restaurant and club room is excellent. Location is very convenient to the airport. Rooms are quiet and very clean.

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Our team truly enjoys welcoming each of our guests and making them feel special during their stay with us. We take great pride in ensuring each guests feels like this is their home away from home. Thank you for sharing your feedback and our team will appreciate the recognition. We appreciate your business and look forward to seeing you again... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed April 1, 2015

not the newest hotel but clean and well kept.. the staff is one the most helpful as a group i have been around while traveling 7 months of every year for 20 years. I wish i had a better memory of names but I do know Shannon in the morning along with Natalie in the evening make their excellent lounge... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

Thank you for sharing your feedback reagrding your recent stay with us. We greatly appreciate you acknowledging our team for their exceptional service. We do participate in recycling programs however we do not require our guests to seperate the items. We look forward to seeing you again soon! More 

Wheaton IL
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 25, 2015

Nice, clean Marriott near Columbus OH airport. Very good food and great staff. Our dinner server, Natalie was extremely accommodating and friendly. We upgraded our room to a Suite on the second night. Nice hotel meeting rooms and excellent room service. Nearby Easton entertainment complex is amazing with restaurants, shopping and an AMC Easton 30 movie theatre. Summary: Thumbs up... More 

Was this review helpful? Yes
Lisa G, General Manager at Columbus Airport Marriott, responded to this review

We appreciate you taking the time to share your recent stay at our hotel. Our goal is to exceed our guest's expectations and create a memorable experience. Our team members are always engaged in our guest's preferences and needs. Thank you for staying with us and we hope to see you again soon! More 

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