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Holiday Inn Columbus Downtown Capital Square

3.0 of 5
175 East Town Street, Columbus, OH 43215
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Holiday Inn Columbus Downtown Capital Square
Ranked #75 of 141 hotels in Columbus
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118 reviews from our community

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    15
    37
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east coast
1 review
5 of 5 stars Reviewed May 21, 2013 NEW via mobile

Took a girl road trip to Columbus for Rock on the Range. Last minute planning.. We wanted to book a cheap notel by the venue so we could cab, leave separately if we wanted, etc.. We get there.. The hotel was closed. No idea why Travelocity was still booking rooms there. We were running late.. So I decide to hop... More

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Indiana
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 6, 2013

This is a hard one. Parking - outside, gated lot. Check in - quick. Very polite. Very helpful. Room - cracked/patched ceiling in the bathroom, initials written on the wall behind the bathroom door, porcelain wearing off the tub, peeling wallpaper in the room as well as the entire hallway. On site restaurant: - dinner - crappy waitress. I turned... More

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Dexter, MI
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 1, 2013

Overall, a pretty mediocre place to stay. We stayed here for an event at the convention center, which was about a mile away. I would disagree with the comments here about the hotel not being walkable - it is only a few blocks to most of downtown. There are a couple of restaurants and bars within a block or two... More

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See 2 more reviews by BroncoJoe for Columbus
Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
April 8, 2013

BroncoJoe, I would like to thank you for your loyalty to the IHG brand and for your recent stay. I am glad you enjoyed our location and the cleanliness of our hotel. I have taken note of all your comments and the management team and myself will make sure to address the issues you have brought to light. Thank you... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2013 via mobile

Pros- staff is friendly and helpful, the shuttle will take you anywhere within 3 miles and pick you up. Traveling alone, this was a big bonus for me! Bed was comfy, and they had a fresh tapped Columbus ipa on draft! Cons - no cups,or shampoo and conditioner - it seems my room was probably not prepped correctly. Elevators were... More

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Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
April 8, 2013

Jamie S, Thank you for your postive feed back regarding Staff, Shuttle, and Service. We take great pride in our service and work very hard to make each guests stay special. The shuttle is a great perk for all our guest that are looking to take advantage of all Columbus has to offer. I apoligize we did not have your... More

Clarksburg, West Virginia
1 review
2 of 5 stars Reviewed March 11, 2013

Okay, so I took my girlfriend to a concert this past weekend at the lifestyles communities pavilion and I decided we could just play it safe by staying at the Holiday Inn because I always stay at Holiday Inn's almost any time I take a trip. So first off, some reasons why...It was a convenient location, the staff was pleasant,... More

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Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
April 8, 2013

Krista C, I would like to thank you for your recent stay and kind words about our staff and cleanliness of the hotel. I apologize you did not find value you in your stay. We offer the least expensive parking of any hotel in the downtown Columbus by more than $8 per night. We also have a few rates available... More

San Jose, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 10, 2013

The thing that saved me from giving this a one star is the personel that really tries hard. The hotel is tired, the area is scary and unsafe after dark (next to greyhound station). Lamp in room had broken lamp screen. The heater sounded like a rocket launcher every time it turned on. holes in the bathroom wall were fixed... More

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See 2 more reviews by sofaking831 for Columbus
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review
March 30, 2013

Dear sofaking831, Thank you for taking the time to write your review following your recent stay. We appreciate your kind words about our personnel. Please accept my apologies for any inconvenience caused you and for falling short of your expectations. We do value the comments we receive from our guests as these help us improve the quality of product and... More

Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

One of my sons' was having a procedure done at Nationwide Children's Hospital, so we stayed Thursday & Friday nights. The hotel was very clean & the staff was so helpful and friendly! Our room was on the ninth floor, and we had a nice view of downtown. My only complain was that we never made it to the pool... More

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Washington DC, District of Columbia
Top Contributor
78 reviews 78 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed February 18, 2013

The Holiday Inn provides shuttle service to Grant Medical and a discounted room rate for those who have family members there. The staff was terrific - very nice from housekeeping to the front desk to the servers at the bar and restaurant. The room could probably use a little work - the heater made a lot of noise, the bathroom... More

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Amsterdam, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 16, 2013

I stayed at this hotel less than 10hrs unfortunatly I had some issues in my room with the heating unit, and my bathroom sink. However when I called the front desk to report it they were so egar to help and so sorry for the incovience that I had to rate them all 5s. Great job to the Management and... More

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Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
January 22, 2013

Arneda C, Thank you for your kind words. We take great pride in our customer service and the staff loves seeing reviews like this. Thank you for your stay and should you need anything moving forward we will be happy to assist. Thank you, Grant Bain 614-242-3902 More

Raleigh, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2013

The hotel seemed a bit expensive considering the room was a bit "tired" looking. We did get an upgrade to a small suite that had an attached living room and additional bathroom which was very much appreciated. The bedding was actually quite good - not the best you can get at hotels, but probably better than most in its similar... More

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Grant B, Director of Sales at Holiday Inn Columbus Downtown Capital Square, responded to this review
January 4, 2013

Hello, Thank you for your review. The kind words about our bedding and service are much appreciated by the staff considering the pride they take in their jobs. I apologize you were unable to work to the restaurant you desired. The front desk has extensive knowledge of the area attractions including the walkable restaurants and can arrange shuttle to locations... More

 
 
 
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Additional Information about Holiday Inn Columbus Downtown Capital Square

Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
Address: 175 East Town Street, Columbus, OH 43215
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 141 hotels in Columbus
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 
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