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All 140 Columbus hotels

Holiday Inn Columbus Downtown Capital Square

3.0 of 5 Hotel   |   175 East Town St, Columbus, OH 43215
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Ranked #84 of 140 Hotels in Columbus
A recent review
5 of 5 stars reviewed 3 weeks ago
SallieK Mentor, Ohio
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182 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mentor, Ohio
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This review is especially for those considering a stay at this hotel while a family member is in Grant Medical Center. I stayed here for 7 days while my mother had heart valve surgery and during her recovery. It is conveniently located only a block and a half from the hospital and is in a safe area full of state,... More

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Moscow, Russia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived early morning and had no problems and no additional charges with early check-in. My room had only necessary things (no fridge and microwave oven) but was clean and ready to live. WiFi is free and with a good speed. The breakfast costs additional money but very well served and waiters are hospitable always even you are late. The... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 11, 2014

Usually when I stay in Columbus I stay in the Arena District. But as I was running the Cap City Half and it started and finished at the Columbus Commons this hotel was only 2 blocks from the start and finish. The hotel is nice. The room was spacious and clean. The employees were very friendly and helpful. After the... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear kellyspiel, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. The feedback we receive... More

Chicago, Illinois
Top Contributor
83 reviews 83 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 29, 2014

Being Downtown is about the best thing going for this property and yet the closest business appears to be the Greyhound Bus Depot and some less than ideal characters that loiter around that. Close enough to the Capital and a couple of blocks to other destinations but not ideal. The room was spartanly furnished and the shower reeked of 19080's... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Bryan Y, Thank you for writing a review about your recent stay with us. I am glad to read that you liked the air conditioning unit in the room you received. I am sorry you did not find the hotel location convenient for your needs and apologize for any inconvenience you have experienced caused by the bathroom facility. We... More

Fort Wayne, Indiana, United States
Top Contributor
102 reviews 102 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 28, 2014

We stayed right next to the elevator and vending machines on an upper floor, and still could not hear any outside noise. The location is not within walking distance of anything worthwhile, but is still a very short drive to tons of restaurants, bars, clubs, etc. Room was average but clean.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear CatGuy79, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with room cleanliness, quality of sleep and the location of the hotel. We are highly motivated by your words and ensure you that we shall... More

Bangkok, Thailand
Top Contributor
80 reviews 80 reviews
41 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed July 14, 2014

Came to Columbus for a trade show. All of the hotels near the Convention Center were booked so I wound up at this Holiday Inn. I wanted to stay at the Hyatt or the Crowne Plaza, which are right across the street from the Convention Center but I guess I was too late. This hotel is really bad. It's old... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Siam-Orchids, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the... More

Sacramento, California
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed July 13, 2014

I stayed at the Holiday Inn ai downtown Columbus recently and I have to warn you not to stay there no matter how cheap the rooms are, the place is old and in a ghetto part of the city by the bus station and a homeless shelter. the desk staff is rude and there are no amenities, except on weekends.... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear acdc5348, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Oxford, Mississippi
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 12, 2014

I stayed here recently, and what I will say is that this is a very dated hotel that has been updated as much as possible without a total gutting. But you do get the feeling that you are in an older hotel. Our room was large, but the bathroom was quite small. The cosmetic efforts are not all for naught.... More

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Pataskala, Ohio
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2014

Staff was amazing, check in, helping me get coffee, check out, they were great!!!! The room was a standard room nothing too exciting but very clean. Even ran into housekeeping and food service staff that were super nice and cheerful, one was setting up for an employee lunch and commented how great the hotel was to the employees. It shows... More

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Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed June 30, 2014

Stayed here for the Columbus Open Chess Tournament over the weekend and the entire hotel was booked up for the weekend (and longer) due to some other conferences going on at the same time. However, the staff was all very friendly, especially those working at the front desk. Room was extremely quiet (we were at the end of the hall,... More

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Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 East Town St, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Number of rooms: 240
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio

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