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Holiday Inn Columbus Downtown Capital Square

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175 East Town St, Columbus, OH 43215
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Holiday Inn Columbus Downtown Capital Square
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Holiday Inn Columbus Downtown Capital Square
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201 reviews from our community

Traveler rating
    33
    57
    54
    31
    26
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38
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74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • Spanish first
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Cleveland, Ohio
Top Contributor
66 reviews 66 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

If you park your vehicle at this hotel, be advised that there is no security and you are likely to have your vehicle broken into. We had two of the 4 vehicles in our group broken into last night. Windows were broken out and electronics, tools and cash were stolen. The hotel will not accept any responsibility for their lack... More 

Was this review helpful? Yes
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We sincerely understand the frustration and we take as much preventive security measures as we can with the hotel along with the hotel grounds. However, we, as with most any business, are not liable for any damage or theft to vehicles of our guests, clients or employees and cannot prevent all incidents which occur in our parking lot. I want... More 

Laingsburg, Michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We reserved this room for my son's wrestling tournament at the Convention Center. The location is great. It was walking distance to a ton of stuff downtown. Pool area is nice. Hotel itself was a little more worn than most Holiday Inns we have stayed at. Nothing bad just seemed a little outdated. We used the complimentary transportation which worked... More 

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Saint Joseph, Missouri
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is a great central location for the various districts in the downtown Columbus, Ohio area. Whether it's the Brewery, German Town or Arena Districts, you will be right in the middle for quick access. The hotel was very clean and had a nice restaurant and lounge, as well as a nice indoor pool and fitness room. The... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for your highly kind words! Comments like yours are what we sincerely strive to achieve with every comment posted on tripadvisor. We look forward to seeing you again when your travels bring you back to our area and downtown Columbus, Ohio Chad Pence, Director of Operations More 

Cooleemee, NC
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a wonderful hotel with amazing staff. We stayed here for 10 days while our grandson was in Nationwide Children's Hospital. It was a short distance to the hospital and very convenient for us. The room was very comfortable and clean. The staff was very friendly and helpful. This place made our stay a great experience..

Was this review helpful? Yes
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We are glad we could make your stay a great experience considering the circumstances having you stay with us. We hope all is well with your family and hope to see you again, but under better circumstances. Chad Pence, Director of Operations More 

Cleveland, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My meeting room was moved to the second floor and unfortunately no one told the front desk staff, so they kept referring people to the wrong room. One attendee was told TWICE the wrong room - thankfully I found her when I came downstairs to see where my people were. The room was okay. I thought it would be good... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for taking the time to review your meeting experience with us. I apologize it was not up to your complete satisfaction and would invite you to contact me directly to discuss your experience in more detail. We will address this issues concerning the lack of direction given to your attendees as well as the locked door with the... More 

Toluca
Top Contributor
147 reviews 147 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Holiday Inn is conveniently located in downtown Columbus, near lots of restaurants and the state capital. The wifi was crappy, but other than that it was a fine hotel. One of the guest dryers was out of order so doing laundry took longer than I wouldve liked, but otherwise a fine hotel.

Was this review helpful? Yes
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We wanted to inform you that we listen to our guest feedback and have addressed the issue with the dryer and are in the process of upgrading our wifi capabilities. Chad Pence, Director of Operations More 

Riverton, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

Hotel was nice and has been renovated recently in the past few years.Plenty of parking and a very friendly and helpful staff! The food is always good and room was nice and had a fridge which is always a plus.

Was this review helpful? Yes 1
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for letting others know how your experience was with us during the Arnold Classic! We are still in the process of renovating our hotel and cannot wait for you to see the results next year when you visit us! Chad Pence, Director of Operations More 

Mechanicsville, Virginia
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 3, 2015

This hotel is in a good location. I like the fact that the restaurant had good food good service and a local beer that was German inspired. I was treated awesome and have no complaints. I will definitely stay here again.

Was this review helpful? Yes 1
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We appreciate your kinds words about your experience and look forward to seeing you again when you travels bring you back to downtown Columbus. Chad Pence, Director of Operations More 

Louisville, Kentucky
Top Contributor
95 reviews 95 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 16, 2015

Great choice for a one night stay in the downtown area. The hotel was clean and comfortable. It was just average but that was okay because I was just in town for one night and it served a good purpose at a fair price. I'd go back again if I needed to stay in the area again.

Was this review helpful? Yes 1
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for letting others know how your stay was with us. We are under a renovation so we hope the next time your travels bring you to downtown Columbus that your stay will be far more superior than just average! More 

Columbus, OH
Top Contributor
105 reviews 105 reviews
31 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed February 12, 2015

I did not stay at this hotel, but I attend a 2 day seminar that was hosted here. I am very the area so commuted back and forth daily. From the outside the hotel looks dated, but in the main areas everything is clean and looks updated. Again, I didn't stay the night here but all of the main areas,... More 

Was this review helpful? Yes
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We appreciate you taking the time to write a review, enough though you did not stay with us overnight. We are glad to hear our team took care of you while attending the seminar, because your experience is just as important to us as an overnight guest. More 

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