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Holiday Inn Columbus Downtown Capital Square

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175 East Town St, Columbus, OH 43215
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Holiday Inn Columbus Downtown Capital Square
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Holiday Inn Columbus Downtown Capital Square
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206 reviews from our community

Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

The sleeping rooms and furnishings are in need of repair. The bed quality is average, with lumpy pillows noted. The hotel is completing renovations so this situation may improve over time. I would not recommend staying until the full renovation has occurred.

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We anticipate our renovations to be completed in October and invite you to give us another shot at that time to see the end results! -Chad, Director of Operations More 

Kent, Ohio
Top Contributor
124 reviews 124 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located at the corner of Fourth street and east Town street, facing Town, with entrance /exit also from Town. Parking is available onsite for $12: not likely that you will find less expensive parking elsewhere. Free come and go access through the parking gates by using your room key. The property appears recently remodeled, so landscaping and... More 

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Grand Island, New York
Top Contributor
122 reviews 122 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is great. Downtown is an easy walk about 15 minutes away, German town is also an easy walk and same with the Brewery and Arena Districts. The rooms were nice and came with a refrigerator. Nothing fancy about it but good for a night or two. Room was clean, good tv and channel lineup. Onsite parking lot which... More 

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear kwnike13, Thank you for providing us with a very considerate review and for staying with us. We are glad to hear you liked our location and appreciate your kind words regarding the room accommodations. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on... More 

Pittsburgh, Pennsylvania
Top Contributor
155 reviews 155 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel with two friends. The location is great - short drive to Ohio State, walkable to downtown and Germantown, across from the greyhound, and close to a few cool bars/restaurants. The hotel pool and fitness rooms were nice. The beds were comfortable and the variety of pillows was nice. It was nice to be upgraded... More 

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Cleveland, Ohio
Top Contributor
67 reviews 67 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 22, 2015

If you park your vehicle at this hotel, be advised that there is no security and you are likely to have your vehicle broken into. We had two of the 4 vehicles in our group broken into last night. Windows were broken out and electronics, tools and cash were stolen. The hotel will not accept any responsibility for their lack... More 

Was this review helpful? Yes 1
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We sincerely understand the frustration and we take as much preventive security measures as we can with the hotel along with the hotel grounds. However, we, as with most any business, are not liable for any damage or theft to vehicles of our guests, clients or employees and cannot prevent all incidents which occur in our parking lot. I want... More 

Laingsburg, Michigan
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 19, 2015

We reserved this room for my son's wrestling tournament at the Convention Center. The location is great. It was walking distance to a ton of stuff downtown. Pool area is nice. Hotel itself was a little more worn than most Holiday Inns we have stayed at. Nothing bad just seemed a little outdated. We used the complimentary transportation which worked... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We appreciate your kind words about your stay and are in the process of renovating the hotel. We want to make sure we clarify that Holiday Inn hotels do not offer complimentary breakfast unless you book a rate which includes breakfast. IHG branded hotels which offer complimentary breakfast with all rates are the Holiday Inn Express, Staybridge Suites and Candlewood... More 

Saint Joseph, Missouri
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2015

This Holiday Inn is a great central location for the various districts in the downtown Columbus, Ohio area. Whether it's the Brewery, German Town or Arena Districts, you will be right in the middle for quick access. The hotel was very clean and had a nice restaurant and lounge, as well as a nice indoor pool and fitness room. The... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for your highly kind words! Comments like yours are what we sincerely strive to achieve with every comment posted on tripadvisor. We look forward to seeing you again when your travels bring you back to our area and downtown Columbus, Ohio Chad Pence, Director of Operations More 

Cooleemee, NC
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 29, 2015

This is a wonderful hotel with amazing staff. We stayed here for 10 days while our grandson was in Nationwide Children's Hospital. It was a short distance to the hospital and very convenient for us. The room was very comfortable and clean. The staff was very friendly and helpful. This place made our stay a great experience..

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We are glad we could make your stay a great experience considering the circumstances having you stay with us. We hope all is well with your family and hope to see you again, but under better circumstances. Chad Pence, Director of Operations More 

Cleveland, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 29, 2015

My meeting room was moved to the second floor and unfortunately no one told the front desk staff, so they kept referring people to the wrong room. One attendee was told TWICE the wrong room - thankfully I found her when I came downstairs to see where my people were. The room was okay. I thought it would be good... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for taking the time to review your meeting experience with us. I apologize it was not up to your complete satisfaction and would invite you to contact me directly to discuss your experience in more detail. We will address this issues concerning the lack of direction given to your attendees as well as the locked door with the... More 

Toluca
Top Contributor
147 reviews 147 reviews
46 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 25, 2015

This Holiday Inn is conveniently located in downtown Columbus, near lots of restaurants and the state capital. The wifi was crappy, but other than that it was a fine hotel. One of the guest dryers was out of order so doing laundry took longer than I wouldve liked, but otherwise a fine hotel.

Was this review helpful? Yes 1
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We wanted to inform you that we listen to our guest feedback and have addressed the issue with the dryer and are in the process of upgrading our wifi capabilities. Chad Pence, Director of Operations More 

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