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All 140 Columbus hotels

Holiday Inn Columbus Downtown Capital Square

3.0 of 5 Hotel   |   175 East Town St, Columbus, OH 43215
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Ranked #82 of 140 hotels in Columbus
A recent review
3 of 5 stars Reviewed July 28, 2014
CatGuy79 Fort Wayne, Indiana, United States
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180 people have reviewed this hotel

Traveler rating
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64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Being Downtown is about the best thing going for this property and yet the closest business appears to be the Greyhound Bus Depot and some less than ideal characters that loiter around that. Close enough to the Capital and a couple of blocks to other destinations but not ideal. The room was spartanly furnished and the shower reeked of 19080's... More

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Fort Wayne, Indiana, United States
Top Contributor
80 reviews 80 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 28, 2014

We stayed right next to the elevator and vending machines on an upper floor, and still could not hear any outside noise. The location is not within walking distance of anything worthwhile, but is still a very short drive to tons of restaurants, bars, clubs, etc. Room was average but clean.

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear CatGuy79, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with room cleanliness, quality of sleep and the location of the hotel. We are highly motivated by your words and ensure you that we shall... More

Bangkok, Thailand
Top Contributor
77 reviews 77 reviews
39 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed July 14, 2014

Came to Columbus for a trade show. All of the hotels near the Convention Center were booked so I wound up at this Holiday Inn. I wanted to stay at the Hyatt or the Crowne Plaza, which are right across the street from the Convention Center but I guess I was too late. This hotel is really bad. It's old... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Siam-Orchids, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the... More

Sacramento, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 13, 2014

I stayed at the Holiday Inn ai downtown Columbus recently and I have to warn you not to stay there no matter how cheap the rooms are, the place is old and in a ghetto part of the city by the bus station and a homeless shelter. the desk staff is rude and there are no amenities, except on weekends.... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear acdc5348, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Oxford, Mississippi
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 12, 2014

I stayed here recently, and what I will say is that this is a very dated hotel that has been updated as much as possible without a total gutting. But you do get the feeling that you are in an older hotel. Our room was large, but the bathroom was quite small. The cosmetic efforts are not all for naught.... More

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Pataskala, Ohio
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

Staff was amazing, check in, helping me get coffee, check out, they were great!!!! The room was a standard room nothing too exciting but very clean. Even ran into housekeeping and food service staff that were super nice and cheerful, one was setting up for an employee lunch and commented how great the hotel was to the employees. It shows... More

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Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed June 30, 2014

Stayed here for the Columbus Open Chess Tournament over the weekend and the entire hotel was booked up for the weekend (and longer) due to some other conferences going on at the same time. However, the staff was all very friendly, especially those working at the front desk. Room was extremely quiet (we were at the end of the hall,... More

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Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 24, 2014

Stayed here for Pride Weekend 2014. The amazing staff made up for the mediocore room and facilites. The location is good, but the complimentary shuttle made it even more convenient. Not every floor has an ice machine and that was a little inconvenient. I felt a little ripped off being charged $10 a night to park...the gates were up the... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear bearclaw6672, Thank you so much for your feedback. While we are pleased to read that you liked our location, free shuttle, and friendly service. We sincerely apologize for the inconveniences that you may have encountered with the breakfast and ice machine. I hope this incident will not deter from giving us another opportunity to serve you in the future.... More

Rugby, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here for one night whilst touring the US on business. A fairly typical Holiday Inn experience but that is just what I wanted so no problem. The check-in staff were particularly friendly. Although car parking is supposed to be $10 the barriers were up when I arrived and left!

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Ohio
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 25, 2014

This hotel is in need of updating but it has everything you need. The hotel was very clean and our room was also clean. The air conditioner was a little noisy but I like a little white noise so it didn't bother me. We stayed there because we had theater tickets for the Ohio theater and the location was great.... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear joyfuldog, Thank you for writing a candid review about your recent stay with us. It’s great to know that our you liked the cleanliness of our hotel and that our location and amenities were convenient for your travel needs. I appreciate the kind words about our friendly staff. As one of our valued guests, we thank you for all... More

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Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 East Town St, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 
Number of rooms
240

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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