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Holiday Inn Columbus Downtown Capital Square

3.0 of 5 175 East Town St, Columbus, OH 43215
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Holiday Inn Columbus Downtown Capital Square
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Holiday Inn Columbus Downtown Capital Square
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193 reviews from our community

Traveler rating
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    53
    53
    30
    25
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35
28
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Louisville, Kentucky
Top Contributor
74 reviews 74 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Great choice for a one night stay in the downtown area. The hotel was clean and comfortable. It was just average but that was okay because I was just in town for one night and it served a good purpose at a fair price. I'd go back again if I needed to stay in the area again.

Was this review helpful? Yes 1
Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for letting others know how your stay was with us. We are under a renovation so we hope the next time your travels bring you to downtown Columbus that your stay will be far more superior than just average! More 

Columbus, OH
Top Contributor
103 reviews 103 reviews
30 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I did not stay at this hotel, but I attend a 2 day seminar that was hosted here. I am very the area so commuted back and forth daily. From the outside the hotel looks dated, but in the main areas everything is clean and looks updated. Again, I didn't stay the night here but all of the main areas,... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We appreciate you taking the time to write a review, enough though you did not stay with us overnight. We are glad to hear our team took care of you while attending the seminar, because your experience is just as important to us as an overnight guest. More 

Rocky River, Ohio
Top Contributor
59 reviews 59 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am down in columbus for work. I thought I was going to be staying here for a few weeks but for some unknown reason I was switched to the Renaissance. I enjoyed my time at the Holiday Inn. The staff that I met there were all very nice and helpful. The food in the restaurant was pretty good and... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for your kind words! We hope to see you again if your work brings you back to Grant Medical Hospital or any of the Ohio Health Hospitals. More 

New Castle, Indiana
Top Contributor
61 reviews 61 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 6, 2015

We went to see the Blackhawks/Columbus Bluejackets and found this room downtown. We are platinum with Holiday so they upgraded our room to a suite which was REALLY nice! Free shuttle to downtown, great recommendations for places to eat/hang out. Only issue I saw was the parking was not the greatest but not an issue to avoid staying here. Highly... More 

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Chad P, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

We appreciate your loyalty as a Platinum member with IHG! We are glad we were able to make your visit with "awesome", especially with our complimentary shuttle to the Blue Jackets game and the complimentary room upgrade as a Platinum member. We hope to see you again if you are back in town for Chicago Blackhawks vs. Columbus Blue Jackets... More 

1 review
5 of 5 stars Reviewed December 17, 2014 via mobile

The rooms were very nice and clean, everyone was so nice , especially Kenneth who not only was our waiter but was always great with directions and helping us find our way around townwas. All the staff was so pleasant. Plus my daughter really enjoyed the heated pool. Will definitely recommend.

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Tom F, Front Office Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for staying at our Holiday Inn Downtown Columbus Capitol Square. We appreciate you taking the time to give us a review and tell us how your stay was. Thank you for your kind words about the staff and Kenneth. I will be forwarding your feedback along to department heads for review and staff appreciation. Sincerely, -Elizabeth More 

Blue Ash, Ohio
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2014

We had a lovely updated room and enjoyed a tasty dinner in the restaurant. Employees were both friendly and helpful. The bathroom was small, but had a granite counter tops and interesting towel racks. An enjoyable stay.

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Lagrange, Ohio
2 reviews
2 of 5 stars Reviewed November 11, 2014 via mobile

I had to stay here for 2 nights. Some of us come to Columbus annually for the work-related convention (the Ohio School Boards Association) that is held in the Convention Center. Unfortunately, the rooms in the good hotels were sold out and we were stuck with this facility as the consolation prize. Located directly across the street from a Greyhound... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear GD0109, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad to hear you found our employees helpful and the rooms clean. However, we regret letting you down on some... More 

travelpiot65
Top Contributor
70 reviews 70 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed November 11, 2014

We stay here for business and I have no choice at that so I try to be as objective as I can. This place is very 1980 s with outdated furniture wallpaper and carpeting. The bathrooms are extremely small but I guess if you're looking for a very average place to stay this is it. The lobby and downstairs area... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear travelpilot65, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide to... More 

Colorado Springs, Colorado, United States
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 2, 2014

This hotel gives fabulous rate to families with a patient at Grant Hospital which is just a block away. They could take advantage and charge for the convenience but instead they do the right thing and help us. Staff is super helpful and friendly. Not gourmet but nice dining room with super helpful staff.

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Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 26, 2014

I stayed at the holiday inn for a business trip and the check in was quick basic services were good. However the hotel itself was run down it needs some mantience I stayed in 314 and the bathroom door trim looked like it was falling apart. For work it was doable because it was a quick sleep but I wouldn't... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear melissa a, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for falling short of your expectations. We have taken note of your comments regarding the bathroom... More 

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Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 East Town St, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Number of rooms: 240
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio

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