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All 139 Columbus hotels

Holiday Inn Columbus Downtown Capital Square

3.0 of 5 Hotel   |   175 East Town St, Columbus, OH 43215
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Ranked #82 of 139 hotels in Columbus
A recent review
4 of 5 stars reviewed 1 week ago
clbl999 Nashville, Tennessee
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Nashville, Tennessee
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for 3 nights for an event at the convention center. The hotel room had ample space, two beds, large tv, desk, refrigerator. Housekeeping did a good job of cleaning each day and straightening the mess of a teenager. Front desk was always helpful when asked and usually greeted you coming and going. We tried the restaurant twice,... More

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Tom F, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

clbl999, Thank you for you review of the Holiday Inn Columbus Downtown! We are so pleased that you enjoyed your stay with us. Please allow us to host your next stay in Columbus, Ohio! Sincerely, Broderick Cook Business Development Manager More

Sterling Heights, MI
Top Contributor
176 reviews 176 reviews
142 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a seminar leader and had the great fortune to work with the hotel staff at the Holiday Inn Columbus Downtown. Tourrus set up my meeting room and made sure everything was perfect. He brought me coffee while I was getting ready for the class I was teaching. Jeff from the hotel staff also greeted me in the morning... More

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Salem, Ohio
Top Contributor
78 reviews 78 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 26, 2014

My husband and I booked a night here because we were in town for a concert at the Bluestone which is walking distance from the Holiday Inn. If you mention you are going to Bluestone, they will give you a discounted rate. Very nice! We booked the hotel and were happy that we did because we are members of their... More

Was this review helpful? Yes
Tom F, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Christa H, Thank you so much for your review of the Holiday Inn Columbus Downtown. We are so pleased you enjoyed your stay. Please allow us to host your next visit to Columbus, Ohio. Sincerely, Broderick Cook Business Development Manager More

Cambridge, Canada
1 review
3 of 5 stars Reviewed February 24, 2014 via mobile

We stayed at this hotel over the passed weekend (04/21 to 04/23) for a cheerleading competition. The hotel rooms could use an update. Very basic rooms that look somewhat worn down. The bathroom needs the most attention due to mold. The staff were very friendly and helpful, however they are understaffed. They do try their hardest and overall I'd say... More

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Tom F, Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

IvyBean22, Thank you for your comments regarding our property. We are very fortunate for your comments, as it helps our staff provide the best possible customer experience. On behalf of the restaurant, we do apologize about the service you received during your stay. I have forwarded your comments to the appropriate departments for their further evaluation. Thank you so much... More

Sylvania, Ohio
1 review
2 of 5 stars Reviewed February 18, 2014

While the customer services staff was very friendly and attempted to help out as much as possible. There were some issues. The room was clean, however, paint was chipped and in some spots starting to come off. We ate dinner at the hotel our first night there and the server was nice but we had to wait very long to... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Danielle S, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Ann Arbor, MI
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 15, 2014

Good location with plenty of parking however I was disappointed in the quality of the hotel. Had to plug my laptop into the bathroom as the outlets were old and not very accessible. Bed was pretty comfortable but decor was dated in the room, bathroom and in the hallways. I probably would pay more to stay somewhere nicer next time.... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear AdrienneAnnArbor_MI, Thank you for taking the time to provide a review about your experience. We truly regret to see the layout of the room prevented you from fully enjoying your time at the hotel. We appreciate the high scores for Cleanliness and Sleep Quality. We take all of the reviews we receive very seriously as they allow us to... More

Seattle, Washington
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 27, 2014

Location is obviously good being downtown. The hotel itself is a bit shabby and tired. But the biggest problem is the air system, they are old and often don't work right. You might get one that won't turn off or blows only warm air, etc. The filters desperately need cleaning, don't open the cover and look unless you're brave. I... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear west5er, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Burton on Trent, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 3, 2014

We booked in advance for 2 nights at this central location. It turned out to be a fairly standard affair for a Holiday Inn. The internal décor is getting a little tired and the venue could do with a little livening up. However, the room was clean and quiet, apart from the fire engines from the nearby fire station. The... More

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IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Ian B, Thank you for your feedback. I appreciate the kind remarks on our room accommodations and happy to read you enjoyed breakfast. I apologize if the hotel decor and atmosphere did not live up to your expectations. Your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades. Again, thank you... More

The OC, Orange County, CA
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 2, 2014

My wife and I attended a concert of Beatles tributes bands one night in Columbus, Ohio. Her sister-in-law found this hotel for us to stay during the night as it was close to the venue. I've traveled for business for many years before starting this account and I think I enjoyed this hotel more than many fancy ones I've been... More

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Gaithersburg, Maryland
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 1, 2014

I was in Columbus for 4 weeks on business and initially booked this hotel. They upgraded me to an “executive level room” which was dimly lit, long overdue for a renovation and bordered the elevator shaft along two walls. The bathroom was so tiny that you had to carefully step around the toilet when exiting the shower. After the first... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear wakefj, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in... More

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Additional Information about Holiday Inn Columbus Downtown Capital Square

Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
Address: 175 East Town St, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #82 of 139 hotels in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Official Description (provided by the hotel):
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 
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