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All 142 Columbus hotels

Hyatt Regency Columbus

3.5 of 5 Hotel   |   350 North High Street, Columbus, OH 43215
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Ranked #41 of 142 Hotels in Columbus
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed September 24, 2012
UpstateNySimplyme upstate ny
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493 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Columbus
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upstate ny
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012 via mobile

Excellent hotel. Wonderful staff. Everyone was very helpful. Your best bet if you are going to the convention center. The only complaint is the elevators were very slow! Ask for a low floor and walk up when you can

Was this review helpful? Yes 1
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you so much for the five star review of Hyatt Regency Columbus! I am so glad you let me know of your great experiences with our staff. We pride ourselves on our excellent service and I'm happy to read that we have succeeded with your stay. Please note that during high occupancy level times there are secondary elevators available... More

New York
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed September 23, 2012

I've stayed here several times for work and vacation trips, and found the Hyatt to be one of the best options in town. It is the opposite of boutique-y, and rather dull (and sometimes outdated); however, it is perfectly functional, generally clean and has a very good staff. The renovated rooms are nice, with working wifi and, most importantly, power... More

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Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for taking the time to review Hyatt Regency Columbus! I am so glad you have enjoyed your past stays with us. I am glad you have found our renovated guestrooms satisfactory, and hope to have a chance to be of service in the future. More

San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 22, 2012

I haven't stayed at a Hyatt before but because this is the convention hotel for the convention I was attending I really didn't have a choice....I wish I did... The room is tiny by American hotel standards. Barely 3 feet to the wall on one side, 5 feet at the foot of the bed and maybe 8 feet to the... More

Was this review helpful? Yes 1
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for taking time to leave a review of Hyatt Regency Columbus. I apologize for the unsatisfactory housekeeping and elevated noise levels you have experienced. I invite you to contact me directly to further discuss aspects of your stay. We try to accommodate each of our guests beyond their expectations, and I do hope to have that opportunity with... More

Red Wing, MN
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 20, 2012

I really liked this hotel and found it to be an exceptional facility. Rooms were big, beds comfortable, and everything was nice and clean. I felt the same way about the convention center. I was impressed by this place and would definitely stay here again, if not for my bad encounter while checking in. If it wasn't for that, I... More

Was this review helpful? Yes 1
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for taking the time to write a review about your experience at the Hyatt Regency Columbus. I was happy to hear you enjoyed the facility and that you will return again. I do apologize for the encounter you experienced in regards to the upgrade notification and the attitude you experienced in the explanation of your options. We have... More

cincinnati
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 18, 2012

I spent two nights at this hotel, when attending a business function at the convention center. It has been a long time since I slept in a bed that seemed unused (ever) before my arrival. Everything was clean, neat, pristine. All the amenities were useful and the employees all spoke to me when encountered, no matter who they were, bellboy,... More

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Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you so much for the stellar five star review of Hyatt Regency Columbus! I am so glad you had a peaceful night's rest and enjoyed the many updates we have added to our guestrooms with our 2011 renovation. We love our location in the Arena District and I hope you do get the opportunity to come back and explore... More

Orlando, FL
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 17, 2012

This hotel is nice, and normal enough from what you'd expect from a Hyatt Regency... Until you get to your guest room. It smelled awful, like that of dirty feet or dirty laundry. Thought it was just my room, until 4 out of my 5 colleagues all had the same complaint in separate rooms on separate floors, not to mention... More

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Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for taking the time to leave a review of Hyatt Regency Columbus! I apologize for the odor you encountered in your guestroom. We try to provide a fresh smelling, tranquil environment for each of our guests, and it is apparent that we were unsuccessful on this occasion. Thank you for bring it to my attention, as it is... More

Painesville
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 10, 2012

My wife and I recently stayed here while attending a concert in the Columbus Arena District. The property is well maintained and has very updated furnishings. The location is a short walk to the Ballpark, Hockey Arena, and the Lifestyles Pavilion. We used the hotels restaurant for dinner and breakfast. Dinner was very good, and the breakfast buffet offered "build... More

Was this review helpful? Yes
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you so much for the great review of Hyatt Regency Columbus! I am so glad you enjoyed our location and breakfast buffet, and hope you had a great time at your concert! Please allow us to be of service the next time you visit the area. More

Montreal
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 8, 2012

This is a perfect place to stay if you are in the city for a big conference since the hotel is connected to the Columbus Convention centre. The hotel is also located on one of the main streets the High Street North where you can find many local restaurants, galleries, shops, and other interesting activities. The hotel is also located... More

Was this review helpful? Yes
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you so much for the thorough review of Hyatt Regency Columbus! I am glad you enjoyed our proximity to the Columbus Convention Center. We love our location in the downtown area as it provides our guests with many options to find entertainment and, yes, even some nice, quiet green space here in the busy downtown area. I hope to... More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed September 5, 2012

This was one of those nightmares. While the hotel seemed decent and was recommended by the locals, everything was a disappointment. Upon check in, it was explained to me that they only put reservations from the service I used into rooms with two beds. No exceptions. I couldn't even pay for an upgrade. Once in the room, the big surprise... More

Was this review helpful? Yes
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for reviewing Hyatt Regency Columbus. I am so sorry you did not have a good experience with us. I can assure you that we do try to attend to every guest's requests, and it is very unfortunate that we were not able to room change you due to elevated occupancy levels. I invite you to contact me directly... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 4, 2012 via mobile

How is this a Regency? As a long-time Hyatt fan, this hotel is less than acceptable. After arriving tired on labor day, I came to the bar for dinner, and was welcomed by blaring ACDC. I couldn't get out of there fast enough. The internet service is slower than dial-up. I can't even check my email. I wouldn't put a... More

Was this review helpful? Yes 1
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for leaving a review about Hyatt Regency Columbus. I apologize for the unacceptable music volume level in our Big Bar on 2. We try to create an atmosphere that is welcoming to all of our guests, and I am sorry we were unsuccessful this time. Please note that we are in the process of increasing the speed of... More

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Additional Information about Hyatt Regency Columbus

Address: 350 North High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Columbus 3.5*
Number of rooms: 631
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Also Known As:
Hyatt Regency Columbus Hotel Columbus
Columbus Hyatt Regency
Hyatt Columbus
Hyatt Regency Columbus Ohio

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