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Hyatt Regency Columbus

#34 of 142 Hotels in Columbus
Certificate of Excellence
3.5 of 5
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350 North High Street, Columbus, OH 43215
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Ranked #34 of 142 Hotels in Columbus
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
anneg6226 Southern California
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646 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southern California
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for several days in June. The lobby is roomy with lots of seating. I did valet for one day (to make a side trip) and they were prompt and courteous. I had a room on a corner with a king size bed. It was a feature to have an expanded view. The view was nice, but there wasn't... More 

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Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I am happy you were pleased with your experience with our dining options and your interactions with our staff.I apologize for the wait for our elevators. Thank you for the feedback. I hope to have you with us again soon! More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff not knowledgeable about the location of events conducted in the hotel. Not enough toiletries in the room, had to call twice. Very noisy room facing highways. I would not stay there if it was not for the conference I came for - it was located in the hotel, and the facilities and catering were good. Also some restrooms in... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I apologize for the lack of response to your call for additional toiletries. Thank you for bringing it to my attention. I am happy to hear that you had a good experience with the catering we provided at your convention. I hope to have you with us again the next time... More 

Wausau, Wisconsin
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is perfect if you are attending a convention or going to Nationwide. It is attached to both! The rooms are very clean and have all that you need. It is a very large hotel so the elevators can be slow, Also the noise level in the bar, lobby and restaurant can be very loud. If you want a smaller... More 

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Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I am happy to hear that you enjoyed your overall stay with us and hope to have you with us again soon! More 

Gallipolis, Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Had an overnight stay for business purposes. Rude front desk worker when questioned charges on my bill. Told her that's fine I would just contact Hyatt . She rudely said that I could speak to the manager which I said I would but the manager just stood there I suppose to see if I would make a scene and did... More 

Was this review helpful? Yes 1
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I apologize for the unpleasant interaction with our Front Desk staff. I invite you to contact me directly to discuss certain aspects of your stay. Thank you for the feedback on room cleanliness. I hope to have another chance to provide you with a flawless Hyatt stay the next time you... More 

Canal Winchester, Ohio, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We were treated like royalty here. The most amazing experience I've ever had with a hotel. I felt like I was "someone important". The receptionist even remembered talking to me, and remembered what we were there celebrating, when I checked out the next day, which was impressive, considering they check in thousands of people a day, probably. The Valet guys... More 

Review collected in partnership with Hyatt Hotels

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Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your five star review of Hyatt Regency Columbus! I am happy to hear that you had a great experience with our staff and hope to have you back with us again soon! More 

Rochester, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I was greeted welcomely and didn't waste any time. When I got in my room, there was a welcome snack and beverage with a note giving me a contact if I needed anything during my stay. I would definitely stay again both at a Hyatt Regency and at the Hyat Regency in Columbus, Ohio.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your five star review of Hyatt Regency Columbus! I am happy to hear you enjoyed your time with us and hope to have you with us again soon! More 

Mansfield, Ohio, USA
2 reviews
5 of 5 stars Reviewed 1 week ago

we could not ask for any better service. Everyone bent over backwards to help you. Location was great many restaurants and bars within walking distance. North Market was right around the corner. We had a very enjoyable time.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your five star review of Hyatt Regency Columbus! I am happy to hear that you enjoyed your stay with us, and hope to have you with us again soon! More 

Rigby, Idaho
Level Contributor
221 reviews
213 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice full-service hotel with modern design and adjacent to the convention center. It shows a lot of wear and tear both in common areas (especially the beat-up elevators) and in the guest room. I have never heard trains so loudly at any other hotel, which is ironic considering the Hyatt Regency is located right downtown. Even way... More 

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Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I am happy to hear that you had a pleasant night's sleep. Thank you for the feedback regarding the overall look of the hotel. I hope to have you with us again soon! More 

Binghamton, United States
1 review
5 of 5 stars Reviewed 1 week ago

This place is the best for both. Center of town. The food is excellent. It is conveniently located in downtown. I will always stay at this hotel when travelling to Columbus.The staff is courteous and remembers me every time I am there.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your five star review of Hyatt Regency Columbus! I am happy to hear that you have enjoyed your stays with us and look forward to your next visit! More 

Indy
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff was friendly. Location is nice. Tons of great restaurants within a 15 min walk. Room: was quiet. I had neighbors, never heard them. That is always a plus. Didn't wake to anyone's shower, toilet or tv. A WIN for any hotel. Mattress was AMAZING, pillows were nice AND then it was all ruined by industrial sheets seemingly made from... More 

Was this review helpful? Yes
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I appreciate the feedback regarding our sheets and your culinary experience. I am happy to hear that you enjoyed a quiet stay and hope to have you with us again the next time you are in the area. More 

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