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Sheraton Columbus at Capitol Square Hotel

4.0 of 5
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75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
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Sheraton Columbus at Capitol Square Hotel
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308 Reviews from our TripAdvisor Community

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Hillsboro, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Second time we have stayed here. Good hotel, great staff. The room was spacious and very comfortable. Amenities were great with the exception of wifi You have to be a member of their VIP club to get it free. Staff was very helpful regarding what to do and where to go in Columbus! Hotel is close to everything!

Helpful?
Thank CDTabor3
Cleveland, Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I travel to the Sheraton Columbus at Capitol Square a couple of times a year for work. It's best asset is its location--it's directly across the street from the State Capitol building and next door to the Ohio Theater--it's very convenient. My room was very comfortable and quite large for a city hotel--the bed was actually amazing (and I don't... More 

Helpful?
Thank Tinker2004
Powder Springs, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I attended a NYE party there and I though the hotel was decent...nothing much to write home about though. Because I travel back and forth to Ohio frequently I tend to stay at different locations probably due to the fact they all have been nothing to write home about (smile)...I parked in valet which the daily rate was $24. The... More 

Helpful?
Thank maynic511
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “NYE 2016” Dear maynic511, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. We apologize for the service in the restaurant, the slow service is not a standard and our team will use this information for future NYE or other similar demand evenings in... More 

Lima, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 1, 2016

We stayed at this hotel for New Year's eve, I frequent the Starbucks in this hotel often when working in the area and had often thought it would be a nice place to stay. It was a special occasion so I worked with one of their managers Andy Hurles to put some sentimental things in the room before our arrival.... More 

Helpful?
Thank Philip A
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Quiet, a bit dated” Dear 1KRP, Thank you for taking the time to post your comments. We apologize for the staining in the bath area. We have notified our Engineering and Housekeeping department to address this issue. Thank you again for your kind feedback and we hope to see you again for your next stay in Columbus! Sincerely, Manager... More 

Calgary, Canada
Level Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 30, 2015

Great stay at this Sheraton property in the center of Columbus. Found the rooms to be well appointed with lots of wood, marble, and local photography. Fairly spotless. However, the bathroom wall hook looked to be half pulled out of the wall. Friendly staff at check-in, were also very helpful to replenish a forgotten toiletry. A bit of a walk... More 

Helpful?
Thank RobS2011
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Good Stay in Central Columbus” Dear RobS2011, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff. We apologize for the hook in the bathroom. We would appreciate a follow up to address the issue in the room. If you have... More 

New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

Hotel room was otherwise great, except for the A/C, which fluctuated between my desired temp of 68 and much hotter. I woke up through the night warm, then cold. All this time I was taking the covers on and off. Such a miserable night all b/c they have a cost-cutting A/c system that cannot maintain a single temperature. As for... More 

Helpful?
Thank NY_Traveler_28_10
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

“Re: Fluctuating A/C & terrible restaurant” Dear NY_Traveler_28_10, Thank you for your feedback and taking the time to post your comments. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We apologize for the numerous concerns during your stay. You may have already addressed these issues with our... More 

Chicago, Illinois
Level Contributor
9 reviews
7 hotel reviews
4 of 5 stars Reviewed December 23, 2015 via mobile

This hotel is a great place for those wanting to explore the Columbus downtown area. There are plenty of places to go to during the day and funky cute restaurant bars at night. The hotel is a Sheraton signature building that dates back a couple years. The changes and updates made are evident and the staff is helpful and attentive.... More 

Helpful?
Thank Erick C
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Old hotel with notable updates” Dear Erick C, Thank you for taking the time to post your comments. It is so great to hear compliments about the Sheraton Columbus Capitol Square, our staff, and the notable updates done to our building! We work hard on training and hiring the right team members and we are glad you noticed. Thank... More 

Washington DC, District of Columbia
Level Contributor
145 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 15, 2015

My room was comfortable and quiet. The exercise room is available 24 hours a day, and there is a fair amount of equipment available. The bathroom facilities seem a bit dated --such as a stained bathtub. There are no premium channels (e.g., HBO) available on the TV, and movie rentals are costly.

Helpful?
Thank 1KRP
Gainesville, Florida
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 12, 2015

My wife and I stayed her while in town for a wedding and the "Run Like a Girl" half marathon. We have stayed at quite a few SPG properties so we have high expectations. This time was no different they were met as usual. The front desk attendant Stacey was very welcomng and knowledgeable about the area anwering all of... More 

Helpful?
Thank truth8
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

*Tripadvisor: Re: “Great visit!” Dear truth8, Thank you for taking the time to post your comments. It is so great to hear compliments about the Sheraton Columbus Capitol Square, our staff, and our great city! We work hard on training and hiring the right team members and we are glad you noticed. We apologize for the heat issue. We have... More 

Portland, Oregon
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 9, 2015

I stayed at this hotel to attend the MLS Cup (won by my beloved Timbers). Its a very nice Sheraton, with good rooms, a decent location (downtown Columbus is dead at night but that isn't their fault) and they did a great job handling all the Timbers fans/team. Given that this was the hotel the team was staying at and... More 

Helpful?
Thank skywaker9
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Very nice Sheraton in a decent location” Dear skywaker9, Thank you for taking the time to post your comments. It is so great to hear compliments about the Sheraton Columbus Capitol Square, our staff, and our great city during the Timbers win! We work hard on training and hiring the right team members and we are glad you noticed.... More 

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