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Sheraton Columbus at Capitol Square Hotel

4.0 of 5
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75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
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Sheraton Columbus at Capitol Square Hotel
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Ranked #72 of 142 Hotels in Columbus
A recent review
4 of 5 stars reviewed 3 days ago
Jo-travel-alot Zanesville, Ohio
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239 reviews from our community

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    94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zanesville, Ohio
Top Contributor
187 reviews 187 reviews
66 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I and another couple stayed here on a Saturday night. We had two rooms. We got a good price on Priceline. Our room was spacious and clean. The bed was very comfortable. The towels were soft and plentiful. The only complaint I can make is the valet parking. The employees were nice, but they were seriously overwhelmed.... More 

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Long Beach, California
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location, great views of the park, decent size bathroom but the shower stall needs some upgrading...as do the linens...the most horrible part of our experience here were the valets...wow!!! talk about lazy and unprofessional...the standard wait time is about 15 mins...I called down to get my car a little before midnight...needed to run out and grab a quick bite... More 

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New Canaan, Connecticut
Top Contributor
133 reviews 133 reviews
33 hotel reviews
232 helpful votes 232 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 4 days the location was convenient otherwise I probably would have picked a different hotel. My room was clean and modern with a nice view of the statehouse. There are a few places within walking distance for dinner and not much else for breakfast there is a small shopping mall area adjacent to the hotel. The workout... More 

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Defiance, Ohio
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel certainly serves its purpose. It appears to be mostly designed for politicians and lobbyists working in the Capital which happens to be right across the street. Positives- -If your doing business on Cap Square it's the only place to stay. -Staff has always been courteous the three times that I have stayed. -Rooms and grounds and kept very... More 

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Hillsboro, Ohio
Top Contributor
309 reviews 309 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First off im giving this hotel 2 stars and not 1 is because the staff is great and proffesional looking and nice and very fun to talk to and there is a full service starbucks in the lobby the bad thing was the room the wall had a dent in it there were crumbs in the corner of the room... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Over the last 4 years I have stayed at this hotel on a number of occasions. This hotel has gone through major renovations over that period of time and with the renovations has come improve customer service and a great overall experience.

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

This would have been a perfect stay if they had a pool. When my oversize was discovered, the staff made sure my need we're met. I truly appreciate the personalized attention. When in town for business (no kids) will be sure to return.

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Top Contributor
53 reviews 53 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here during a conference in Columbus and was satisfied with the experience, though it's nothing extraordinary. The rooms were tidy and the hotel is definitely geared towards business travelers, so bear that in mind if you're expecting a more high-end experience.

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Ashland KY
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was nice enough but the little things are annoying. The staff is very friendly and are quick to help, but the rooms need a deep cleaning. Small amounts of food and trash remained from prior guests. Paying to even self park is just a pain, but for a few dollars more I decided to use valet at $23... More 

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Fairport, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location wise this was pretty convenient, though check-in/valet was sort of a dIsaster. The staff were actually very friendly but the setup of the space was a nightmare because of the high volume of cars and the narrowness of the loop to pull into. We waited out on the road for a while before we could even start to pull... More 

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