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All 140 Columbus hotels

Sheraton Columbus at Capitol Square Hotel

4.0 of 5 Hotel   |   75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
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59%
Ranked #68 of 140 hotels in Columbus
A recent review
5 of 5 stars reviewed 2 days ago
MaxandBoo Memphis, Tennessee
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196 people have reviewed this hotel

Traveler rating
    43
    73
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    22
    15
See reviews for
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82
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Any
English first
Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed three evenings at this hotel. Everything was wonderful from the very knowledgeable and friendly staff (especially Courtney on the front desk), to the best beds we have ever slept on in a hotel. I did find out that I was allergic to the down pillows they have on the beds, but they were very prompt in changing... More

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Plano, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Extremely weak WiFi in my room...connected, disconnected, connected, disconnected! Enough ! Either you can provide a reliable service that the business traveler wants or you can't ...this hotel can't !! This has to be the most frustrating part of business travel. This is a service that a hotel can easily remedy if they aren't too cheap to make it quality.... More

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Houston
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

While I waited in car, my significant other went inside to check us in. He said the customer desk was good. Wish I had the same experience with valet. The valet driver hopped into our vehicle while I was in the passenger side. He asked a rude discriminating question. I told him I was waiting for my SO to return.... More

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New York, New York, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We had 2 stays over 10 days. I was in columbus with my son. On our first stay the wifi did not work all over the room, the only place it worked was if I stood right outside the bathroom. I complained to the front desk and all they could say was they were full and I was not near... More

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Coeur d'Alene, Idaho
Top Contributor
142 reviews 142 reviews
88 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice hotel with friendly staff and fast elevators. The single bed room was large and comfortable and the bed was great. The curtains in this room actually tucked away against the wall, preventing any outside light from coming into the room. A lot of hotels can learn from something this simple. The flat panel TV was nice... More

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Pittsburgh
Top Contributor
91 reviews 91 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very typical business and group hotel. You could be in any city. Room was fine. Nice Starbucks in the lobby. Otherwise very standard type of hotel. Short cab ride to Short north, which is a great restaurant, bar, gallery, retail area.

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Shelton, Connecticut
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my 5th year staying at this hotel for the Rock on The Range concert . Usually we stay 3 nights but this year we stayed for four as another full day was added to the concert. We ALWAYS have a great stay here. The staff here is always ready to help us with everything. With a hotel full... More

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California
Contributor
20 reviews 20 reviews
15 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Want to watch a movie? Browse the internet? Forget it. The speed is excruciatingly slow. You can check email but even downloading the pictures that come with a standard news site is painful fully slow. I never did get to watch any of my Amazon movies. The hotel itself is ok. Friendly front desk and near the river for walking/exercising.

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keller
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The initial impression of the room and bathroom is very nice. All are clean, roomy and present well. The sleep experience is most important to me. In this respect, the hotel fails. The sheets are stiff, scratchy and uncomfortable. There are two comforters on the bed and one is made of some type of material that feels like plastic and... More

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear jennifer s, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. You may have already addressed the bedding issues with our management team, but if you would like to discuss any other... More

Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 4 weeks ago

Just stayed here over the weekend. The local taxes will add 40% to your bill. Be aware. the rooms are pretty dated. they are dark with few outlets for phones. I guess this needs to be 200 characters. I don't have much else to say. I stay in lots of hotels.. about 150 nights a year and these taxes really... More

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear jacksondg, Thank you for your feedback and taking the time to post your comments. Unfortunately, there is nothing we can do about the current 17.5% taxes on top of your rate. Current Ohio State sales tax is 7.5%. Columbus occupancy tax is 10%. Again, thank you for the comments which will help us in our ongoing efforts to improve... More

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Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Columbus
Hotel Class
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 
Number of rooms
400

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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