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Sheraton Columbus at Capitol Square Hotel

4.0 of 5
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75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
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Sheraton Columbus at Capitol Square Hotel
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Ranked #72 of 142 Hotels in Columbus
A recent review
3 of 5 stars reviewed 3 days ago
apd1015 Ashland KY
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231 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashland KY
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was nice enough but the little things are annoying. The staff is very friendly and are quick to help, but the rooms need a deep cleaning. Small amounts of food and trash remained from prior guests. Paying to even self park is just a pain, but for a few dollars more I decided to use valet at $23... More 

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Fairport, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location wise this was pretty convenient, though check-in/valet was sort of a dIsaster. The staff were actually very friendly but the setup of the space was a nightmare because of the high volume of cars and the narrowness of the loop to pull into. We waited out on the road for a while before we could even start to pull... More 

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Contributor
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room upgrade had a great view and the club room food was better than most Sheratona I've visited recently. Great variety and plenty of fresh alternatives. They also had good selection of newspapers: WSJ, NY Times, Columbus Dispatch and USA Today. Staff was professional but sometimes scarce in the restaurant. This is now my preferred place to stay when... More 

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Houston, Texas
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My first time at this hotel was a short trip so I didn't get to do much exploring around the surrounding areas, but I can say there are plenty of food locations within walking distance! Now about the hotel: My room was on the 11th floor and had a great view! The furnishings were nice... Dark and elegant, but I... More 

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Great hotel in the center of the city'” Dear Annoinette, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square guestrooms, the LINK@Sheraton computers in the lobby, the full-service Starbucks, the Sheraton Club Lounge, the convenient location, and the many other great things you... More 

Louisville, Ohio
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We love to stay here. Great bar. The bartender is very knowledgable about the area Gives great advice Everyone knows his name. We always have great service here love to stay at Sheraton capital square. Everyone is so nice from check in to bartenders to all else.

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Great bartender”", Dear mary b, Thank you for taking the time to post your comments and feedback. It sure is nice to hear compliments about the Sheraton Columbus Capitol Square and our friendly staff. We hope to see you again for your next stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol Square More 

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 3, 2015

This Sheraton is a very nice place to stay for business or pleasure in downtown Columbus. The decor and facilities are what you would expect from a nice brand like Sheraton, it has a more modern feel and has good facilities, and an onsite Starbucks. The rooms are very nice and have good amenities, and the staff is extremely friendly... More 

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Very nice business hotel in downtown Cbus.” Dear KFelk, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square facilities, amenities and great location. We hope to see you again for your next stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol Square More 

Gahanna, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 29, 2015

My husband and I recently received two nights free stay for the NHL all star weekend. The hotel was extremely clean and the staff were so polite. We ate at the restaurant inside the hotel and were extremely pleased. The food/service were extremely good. It was a great weekend.

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Very luxurious hotel” Dear 1jane, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our staff, the great food service experienced in the Plaza Restaurant, and the overall cleanliness of the hotel. We work hard on... More 

2 reviews
4 of 5 stars Reviewed January 11, 2015

My boyfriend and I stayed here while in town for the Premier Classic. It was very nice, comfortable, clean and quiet. The bed was so incredibly comfortable. I've never slept that well in a hotel before. I would definitely stay here again & would recommend it others.

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Enjoyable” Dear Felicia R, Thank you for your feedback and taking the time to post your comments. We are very happy to know that you noticed the cleanliness of the hotel and enjoyed the Sheraton Sweet Sleeper Bed. We hope to see you again for your next stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol Square More 

Blue Ash, Ohio
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 9, 2015

I chose a club level room for New Years Eve and Day to celebrate my birthday. Be forewarned: check to see if the club room will be open before paying for a club level room. The club room was closed for our entire stay. We were given $12 vouchers for breakfast and appetizers. $12 covers little in both the restaurant... More 

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Club level closed” Dear Betty M, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. We apologize for the club lounge being closed during your stay. It sounds as though the front desk made some adjustments to your bill due to the closure, but... More 

Columbus, Ohio
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

My wife and I stayed here and were very pleased with the hotel. We used the valet service which was $20 per night if I remember correctly. I forgot something in my car and with a few instructions as to where it was, the valet offered to retrieve it and send it up to me in a short time. The... More 

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Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Comfortable and Great Service” Dear Jacob M, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square with the great amenities and service we offer. We hope to see you again for your stay in Columbus! Sincerely, Manager at the Sheraton Columbus Capitol Square More 

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