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Doubletree Hotel Columbus Worthington

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175 Hutchinson Avenue, Columbus, OH 43235
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Doubletree Hotel Columbus Worthington
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Doubletree Hotel Columbus Worthington
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483 reviews from our community

Traveler rating
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    110
    48
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Merlin, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The morning receptionist was very helpful and put us in a room even though we were a few hours early. The late night receptionist on the other hand couldn't even tell me where the laundry was and acted annoyed that i interrupted her conversation with the other receptionist. The restaurant staff was excellent and room service was quick.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I was scheduled to stay at the Doubletree Worthington Columbus for 2 nights. I attended a conference that was held at the hotel. My company sent me to this conference and paid for my stay. I only stayed here one night. My reason for leaving the hotel was because I found bugs in my bedding. I'm not sure of what... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Crystal B, I am sorry that you encountered a bug, I also do not know what it was but the room was thoroughly inspected this morning and found to be bug-free. I called your phone number this morning and left a voice mail with my contact information. Please give me a call at your convenience if you have any additional... More 

Cleveland, Ohio
Top Contributor
136 reviews 136 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

For the last five years, I've stayed here once a year for a business conference and typically have a good experience. it's a pleasant two hour drive to get here from where I live. I always check in a bit early with all my hotels and did so this past Monday, 05/18 as well. I have never had a problem... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

I am pleased of course that we redeemed ourselves as a group and appreciate your loyalty, but I am dismayed by the uncharacteristically negative first impression we gave you...I am sorry about that. We hate to give anyone bad news, but when necessitated by circumstances your wording is much better than ours was. Thank you four your understanding and balanced... More 

Palatine, United States
1 review
3 of 5 stars Reviewed 1 week ago

Quality of service was not up to par considering what we paid to stay overnight. Breakfast was okay but expected it to be much better. Room and bathroom were very clean. We chose this hotel because of the ratings and reviews. Maybe other customers stayed at a Doubletree hotel in a different location.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Cheryl C, We want every guest to have a great stay regardless of what rate they pay and I am very sorry that in your case we let you down. My staff made me aware that we also did not provide your breakfast coupons on arrival and I want to apologize for that oversight as well, I am sorry that... More 

Maumee, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed here before and am very happy to recommend this hotel. Excellent Service, very clean and comfortable. Elegant feel to the accommodations. Breakfast is great! It is very convenient to I-270 as well as different restaurants, shopping and a movie theater.

Review collected in partnership with DoubleTree by Hilton

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Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Thank you very much for your continuing support. We value your business and look forward to welcoming you back soon. More 

Columbus, United States
1 review
4 of 5 stars Reviewed 1 week ago

I recently stayed at Doubletree Worthington on a business trip. It's very nice. Comfortable beds, plenty of storage, nice and clean. I enjoyed the pool, which was nice and warm and not too crowded. The hot tub was crowded but the folks using it seemed to enjoy. It's a 15 minute drive to the convention center and only 5 minute... More 

Review collected in partnership with DoubleTree by Hilton

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Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

It sounds like we were the right location for your visit to Central Ohio. I hope you will come back whenever your travels take you this way. More 

CANTON
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I reserved a king room several weeks ago and tonight I was given a handicap accessible king room without a closet to hang my clothes, so I will have the wrinkled look at the meeting tomorrow. The room is old and uncomfortable and there are patched holes in the bathroom door and on all of the walls. The carpet needs... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

I am sorry that we did not have a non-handicapped accessible king for your stay. I reviewed the booking and it appears that we selected that room at the time of the initial call, likely because it was all that was left over those busy dates. Clearly we did a poor job of telling you what type of room you... More 

Cincinnati Ohio
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The bed was comfortable. The shower control got stuck so could not be turned off. Maintenance was prompt but it was very disruptive as I was drying my hair trying to get ready for an important event and be on time. It was obvious that the plumbing in room was not good. Also the room did not smell clean like... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

I do apologize that the morning service staff as inattentive and am pleased the bed was comfortable and the maintenance prompt. I am having all rooms checked for air quality...we are a very busy hotel but perhaps the air conditioning has not been used much in recent months. I appreciate you mentioning it. More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a work related conference for 4 nights 4 days and the room was nice, it was spacious and clean. The maids were happy to accommodate us with clean towels, sheets, etc. Front desk staff was very friendly. Conference area and food was wonderful, the people serving breakfast in the morning were very nice and Friendly. Only complaint... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

It sounds like you had a near perfect stay. I appreciate you sharing your experience. Please come back when you can. More 

Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

VERY NICE HOTEL WITH FRIENDLY STAFF. Clean rooms and comfortable beds.I was there for a conference, /very nice venue for a conference. Lots of room and the staff presented breakfast and lunch in a very efficent and friendly manner.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Thank you for choosing to stay with us and for sharing your satisfaction. We were delighted to have your group with us and look forward to the next even. More 

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