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Doubletree Hotel Columbus Worthington

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175 Hutchinson Avenue, Columbus, OH 43235
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1 room 1 guest
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Doubletree Hotel Columbus Worthington
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517 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I'm not going to lie. Driving up to the location I had my doubts about the quality of this location. It looks outdated on the outside, and after walking by the pool and getting overwhelmed with the smell of chlorine, I still wasn't impressed. However, the room was fantastic-big fan of the HH floor, especially as it was on one... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Thank you for keeping an open mind and for your kind words concerning the staff. I am glad you enjoyed the hotel and the location and we look forward to having you back soon. More 

Milwaukee, Wisconsin, United States
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited on crutches with occasional wheelchair use. The room itself was well-done, well-lit, and clean. Unfortunately, the way cleaning is handled creates an obstacle course in the hallway at cleaning time for crutches and wheelchairs. If staff saw me coming, they moved things, but often multiple carts were just out in the hallway, leaving only narrow passage. They were... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Thank you for you balanced review and for choosing to stay with us. It is a good reminder to all of us to look at our operation through others eyes. we are working on the two issues you highlighted and expect to return to normal soon. I hope we see you again then. More 

Akron, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good value for a professionally kept facility. The staff does a great job of making you feel appreciated for the decision to spend your time and money at their hotel. Convenient, easy access to anywhere in Columbus. Great variety of dining, entertainment & retail nearby. The delicious, warm, chocolate chip cookie at check-in doesn't hurt!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

And we appreciate you staying with us and sharing your positive comments. Our location does seem to be a plus for many travelers whether business or pleasure. I hope we see you again soon. More 

Tecumseh, Canada
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel as Hilton Honors members as two couples attending a family event in the area. Were able to check in early and placed in very nice rooms on the top (6th) floor. The warm cookies on arrival are always appreciated as is the clean, well appointed room in a convenient location. Other family and friends stayed in hotels... More 

Was this review helpful? Yes 1
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

I am glad we could be your 'Home away from Home' for the weekend. Tell your family we would be delighted to have you all under one roof next time, specifically, our roof. See you soon. More 

NEW HAMPTON, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My stay was comfortable. Even though one elevator was down, it did not hamper my stay. I had a pleasant stay. The restaurant food was very good and the staff very pleasant. The take out for breakfast could have been cheaper especially since I did not ask for a beverage. The take out when you physically go down to the... More 

Review collected in partnership with DoubleTree by Hilton

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Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Thank you Donna for comments and for choosing to stay with us. Sorry, about elevator #3, we are about halfway through a 10 day rebuild so it should be 100% for your next stay. I understand what you are saying about the breakfast buffet....it is not really designed for take out. What we have discovered in the past is if... More 

High Point, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was a great hotel with very nice hardworking staff. They saw to our every need. The location is central to a lot of "things to do" and "places to visit". I will definitely stay here again when I'm in the area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

We look forward to welcoming you back. Thank you. More 

Tucson, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

In regards to the check-in/check-out, the hotel had a shuttle but refused to pick me or the other members in my group. The hotel advertized that there was a shuttle but they failed to follow-through in picking me up or the other members in the group. The hotel staff didn't care that I did not have a ride to and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Thank you for the kind words about the service staff. I am sorry our shuttle was not available for one of your pick ups. We do not have unlimited shuttle service, but we try our best to help our guests when we have a vehicle and a driver available...sometimes not even a traditional driver...I was the driver for your group... More 

Upper Saint Clair, Pennsylvania
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I used points and spent two nights at this property with my family. The treatment received by the staff was reminiscent of returning an item to a store when your initial purchase was at another store of the same chain. The poor service did not stop there. Each front desk and restaurant experience was equally unprofessional; except for those who... More 

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

I am sorry your overall experience was negative and appreciate you highlighting the bright spots. We do value the loyalty of our Hhonors members and although I am not sure of the specific lapses, we obviously need to do better in the future. And we will. More 

Wheeling, West Virginia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

This is our 2nd time at this hotel. We stay here when we take our son to the Zoo and Waterpark. We love this hotel because of the staff, location and most importantly the PILLOWS! We need these in our own house! What kind are they? I dont think my son has slept so soundly as he did with them.

Was this review helpful? Yes
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

Thank you for choosing to stay with us and for your positive comments. I would love to credit our comfortable pillows with your son's great night's sleep, but I suspect a day at the nearby Zoo and Waterpark may have helped as well. Hilton has a website called .HILTONTOHOME. where you can order all hotel bedding. We use the Down... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 22, 2015

I am a Hilton Honors member and I wasn't happy with the cleanliness of the double tree at all the walls were stained the pillows were stained the face towels weren't clean the indoor pool was small. Breakfast has a fee and it's not worth it all. My date of stay was June 29,2015

Was this review helpful? Yes 1
Dan O, General Manager at Doubletree Hotel Columbus Worthington, responded to this review

This is clearly not the results we are striving for and I am sorry that we appear to have been off our game during your stay. You deserve a clean guestroom which we will address. I cannot do anything about the size of the pool of course, but we will continue to work diligently to ensure that our very popular... More 

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