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Crowne Plaza Columbus Downtown

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33 East Nationwide Blvd., Columbus, OH 43215
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1 room 1 guest
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Crowne Plaza Columbus Downtown
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350 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Came for a business meeting. The staff were helpful and friendly. My room however was kind of a joke. Cramped and small, very few outlets, plastic covered mattresses, low ceilings, and - this is the best (or worst) part - POPCORN CEILINGS! Really? Wow. If it really has been renovated, maybe I'll ask them to prove it with a better... More 

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Columbus, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've been coming to conventions in Columbus for several years, this was my first time staying at The Crowne and it is by far superior in all ways. My experience started before check-in. I required special handicap accommodations, so I called the hotel directly to be sure that a couple of things could be prearranged for my room. I asked... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you so much for your raving review. We are honored to hear that your stay with us was the best you've had in Columbus. I will be certain to share your kind words with our staff and we look forward to hosting you again next year. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Cave Creek, Arizona
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been staying here off and on for almost 23 years. Rooms are clean and the staff is courteous. What's lacking is the 2015esque refresh that other hotels at this price point have already executed. It's time for a makeover as the old girl is looking tired.

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your review and for being a loyal customer for the past 20 years. We sincerely appreciate your loyalty and kind words regarding our staff and rooms. We look forward to many more stays with you in the future. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Chillicothe, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay for a business trip to Columbus. If your convention is at the Columbus Convention Center, you have enclosed covered walkways above the streets so you never have to worry about the weather.

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We appreciate you selecting the Crowne Plaza during your recent stay in Columbus. We agree - the covered walkway to the convention center is extremely convenient. With the unpredictable weather in Columbus, its definitely a huge asset. Thanks for your review and we look forward to seeing you again soon. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Des Moines, Iowa
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent place for business or for fun. Rooms nice and clean. Front desk associates accommodating. Nice aromatherapy touch lotion and pillow spray. Great outdoor seating area for after dinner drinks. Service was great in bar area. A lot of business travelers. Small gym. Valet is fast (24/day).. Your options are limited for parking. Overall great hotel

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your 5-Star review! We are happy to hear that you enjoyed the rooms and cocktails in the Boulevard Bar. Looking forward to hosting you again soon! Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Wheeling, West Virginia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was spotless. There was a relaxation pack (complimentary) that had relaxing room spray, scented lotion and a cooling, refreshing oil. The soap, shampoo and lotion in the bathroom were awesome. Check in was easy. Overnight valet parking was $24 but parking is expensive downtown. Front desk service was quick. Very pleased with the room and would definitely stay... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you so much for sharing your 5-Star review! We are thrilled to hear that you enjoyed the complimentary sleep amenity and that you received exceptional customer service. We appreciate you staying with us and look forward to hosting you again soon! Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Cincinnati, Ohio, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We came into town for a concert. The staff was friendly and helpful. The location was great,convenient to everything. Room was clean and comfortable. Cost was comparable. I'd definitely stay there again.

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your review! I am happy to hear that you received exceptional customer service and found our location convenient. We look forward to hosting you again soon. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Level Contributor
9 reviews
3 of 5 stars Reviewed 5 weeks ago

The Crowne had a great location but in addition to the $120+ nightly price tag you have to pay for parking. We did valet parking the first night and were charged for all 6 nights, thankfully they fixed that easily. The carpet is worn, the elevator slow, the stairs hard to find. Our room was okay enough but the fridge... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for selecting the Crowne Plaza during your recent trip to Columbus. I am sorry to hear that you were not completely satisfied with your stay. It is our goal to constantly exceed our guests expectations and we hope that we have to opportunity to better serve you in the future. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Arlington, Virginia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 25, 2015

I stay in downtown Columbus 2 days a week for close to 3 years now. I typically do not book at the Crowne Plaza because it costs considerably more than other options and I try to be a good steward of client money. A standard Columbus hotel room is not worth $300/night without considerable amenities. I ended up here this... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your experience during your recent stay with us. I would like to apologize for the inconveniences you experienced with your stay and can assure you that these are not typical when staying with us. We do hope that you will allow us the opportunity to serve you again in the future. Dirk Bengel General Manager Crowne... More 

Great Lakes USA
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 24, 2015

We stayed at the Crowne Plaza Columbus Downtown for one night as we were attending a concert at Nationwide Arena. It was a very short walk to the arena. There is a coffee shop and bar in the lobby which were nice. The building was old, but the lobby and my room were nicely decorated. The bed was comfortable. The... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for selecting the Crowne Plaza while you were in Columbus! I am happy to hear that you found our location to be convenient and the guest rooms comfortable. We appreciate you taking the time to share your review and look forward to hosting you next time you're in town! Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

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