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Crowne Plaza Columbus Downtown

3.5 of 5 33 East Nationwide Blvd., Columbus, OH 43215
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Crowne Plaza Columbus Downtown
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Crowne Plaza Columbus Downtown
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308 reviews from our community

Traveler rating
    99
    115
    58
    19
    17
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52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Top Contributor
479 reviews 479 reviews
43 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location was amazing (right in the heart of downtown Columbus), just down the street from Nationwide Arena (the arena district has a lot of places to eat!) and about 20 minutes from the Columbus Zoo (and very easy to get to from here). The room had a small fridge (which I did not expect). The room and bathroom were... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Nina1940, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am glad to hear your stay was enjoyable and relaxing, and that you were able to take advantage of some of the great areas that Columbus is known for. We look forward to hosting you again on future stays. Dirk Bengel General... More 

Baltimore, MD
Top Contributor
87 reviews 87 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here or a quick business trip. One night in. My company made the reservation, so I asked if the room was a 2 queen or one King, was told it was 2 queens. No biggie. I was on the 11th floor, down the hall away from the elevators. It actually was in a nook of the building. I... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear tjutzig, Thank you for staying at the Crowne Plaza for your recent business trip to Columbus, Ohio. I am pleased to hear your stay with us and that our staff was able to provide quick and efficient service. We appreciate your feedback in regard to the outlets in each of the rooms. We look forward to hosting you again... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For about a year and a half, I travel to Columbus on business. I'm in town monthly and it's generally a 3 night stay. I chose to stay at the Downtown Crown Plaza because the rooms are clean and the staff is consistently pleasant and professional... They aim to please. They've earned my respect and my business.

Was this review helpful? Yes 2
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Frqntrav, Thank you for always choosing to stay at the Crowne Plaza Columbus Downtown. I am delighted to hear you enjoy our staff and that we are always able to provide you excellent service. We look forward to hosting you again on future stays in Columbus. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 23, 2014

We booked our room at this hotel because it is attached to the convention center where my son was participating in a volleyball tournament. The room looked pretty clean and I did an inspection of the mattress corners, headboard, etc. for bed bugs. That all looked good but I failed to look under the beds. We stayed 2 nights. The... More 

Was this review helpful? Yes 1
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear David C, Thank you for taking the time out of your busy schedule to review your experience at the Crowne Plaza Columbus Downtown. I would like to apologize for the level of service you received. I understand this did not meet your expectations and is well below the standards we have placed upon ourselves. We strive to be better... More 

Southern US
Top Contributor
150 reviews 150 reviews
21 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed December 23, 2014

The Good: well decorated, reasonably priced, good staff, great location, full service The Bad: it's older and that shows in places, a little difficult to navigate to This is a well refurbished older hotel in the heart of downtown Columbus. It has a nice look and very good staff. It's a full hotel with bar, restaurant and valet parking. The... More 

Was this review helpful? Yes 2
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear RoadLessTraveller, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am pleased to hear you enjoyed your stay and that you were able to utilize many of our amenities. We look forward to hosting you on future trips to Columbus. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Tinley Park, Illinois
1 review
4 of 5 stars Reviewed December 21, 2014

The hotel is in a fantastic location, right in the heart of the arena district. Very clean! However, I had a problem with the shower. Room 627 the shower head was stuck and very little water pressure came out. Hey, stuff happens. To my surprise when I checked out the front desk staff asked how come I didn't test the... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear John S, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am delighted to hear you enjoyed our location and that you were able to experience the Arena District. Thank you for the information about the shower head. I will ensure this information is passed along to the appropriate departments. We hope... More 

Houston, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is a very well-maintained hotel, and appears to be centrally located to just about everything in Columbus. The staff was very friendly and helpful and my room was large, clean, and well-appointed. The bathroom was spacious, and I really liked the scents they had for the soap and hair care products. A nice touch was the aromatherapy kit they... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear crimsonpal, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am glad to hear you enjoyed all parts of your stay including the aromatherapy kit. That definitely helps to provide quite a relaxing stay while with us. We appreciate you recommending us to others and look forward to seeing you in the... More 

Akron, Ohio
Top Contributor
57 reviews 57 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 17, 2014

We recently held a large holiday party here for one of our best customers. Over 150 people attended the party located in the Fusion Room with built in bar and scenic city view. We had a local band and several food stations located around the room. The staff was excellent. Someone was always available as we made late adjustments to... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear BuckeyeMarkJ, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am delighted to hear your party was so enjoyable, and that so many members of our staff were able to be a part of making it so successful. We look forward to seeing you again in the future. Dirk Bengel General Manager Crowne... More 

Canton, Ohio
Top Contributor
51 reviews 51 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 9, 2014

Its been a few years since I have stayed here. I was a little concerned if the property was being maintained. Rest assured it is in great shape. Room was clean and updated although a little small to new property standards. Used the workout room and equipment and area was very nice and modern, I liked it.

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear G S, Thank you for staying at the Crowne Plaza once again for your recent trip to Columbus, Ohio. I am pleased to hear we were able to live up to your expectations and that you enjoyed your time while you were with us. We look forward to seeing you on future stays. Dirk Bengel General Manager Crowne Plaza... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 24, 2014

My husband came down to Columbus to run in the Hot Chocolate 15k and this was one of the hotels offered with the run. I found it to be clean and have several amenities (pool, fitness) that other downtown hotels do not offer. It was clean and centrally located to all we had to do. The only minus was their... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear rdh410, Thank you for staying at the Crowne Plaza in Downtown Columbus while attending the Hot Chocolate 15k. I am pleased to hear we were able to provide a centralized location for you to quickly get to everything you like to do. I apologize for the long wait you experienced while your car was in the valet department. I... More 

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Additional Information about Crowne Plaza Columbus Downtown

Address: 33 East Nationwide Blvd., Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#41 Business Hotel in Columbus

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