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Crowne Plaza Columbus Downtown

3.5 of 5 33 East Nationwide Blvd., Columbus, OH 43215
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Crowne Plaza Columbus Downtown
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Crowne Plaza Columbus Downtown
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313 reviews from our community

Traveler rating
    101
    116
    59
    20
    17
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52
64
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124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Collinsville, Illinois
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I came here with my wife for her Vet conference. The location of the hotel was great! Best of all was the shuttle service the hotel provides. They will take you up to a 3 mile radius which is perfect since everything is so close to this hotel. I would stay here again just for the convenience of the shuttle... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Greg G, Thank you for selecting the Crowne Plaza while traveling with your wife for the vet conference. I am truly delighted to hear that your stay was very enjoyable and that you appreciated the shuttle that we offer and our valet staff. I am glad that you were also able to enjoy many of the great restaurants that... More 

Huntington, West Virginia
1 review
3 of 5 stars Reviewed 1 week ago

I booked this hotel through Hotwire. It was listed as a 3.5 star hotel with over 90% positive rating. I was very excited when awarded this motel. I was also very happy regarding the proximity as I was in town to see a concert in the arena district. I arrived at the hotel around 3:30 and left my car for... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Ron W, Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I would like to first apologize for the inconveniences that you experienced as a result of your stay. I would like to assure you that I will be passing this information along to the appropriate departments the ensure these issues are resolved... More 

Toronto
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I opened the door for a room which my key opened and to clarify it was assign to me, I realized it was already preoccupied by another guest. Imagine if another guest has access to your room. Highly recommend that you lock your door as you walk in and keep your valuable with you. The rooms does not have safe,... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear AlineGToronto, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I would like to apologize for the many inconveniences and troubles that you experienced during your stay. We have high expectations for our level of guest service, and unfortunately, we failed to meet those during your stay. I would like to assure you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have been traveling for business for the past twenty years. I cannot say enough about how well the staff at the Crowne Plaza in Columbus treats you. I feel like I am as close to home as possible. The front office staff are excellent. The most amazing are the team at the Lobby Bar. Lori and Laura make me... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear arne h, Thank you for always choosing the Crowne Plaza when traveling to Columbus, Ohio. I am truly delighted to hear you stays are always so pleasant and that you are able to experience great customer service from so many members of our staff. We look forward to hosting you again during future stays. Dirk Bengel General Manager Crowne... More 

Sunnyvale, California
Top Contributor
82 reviews 82 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convenient location to downtown. Overall a nice hotel with friendly staff and well appointed rooms. Good amenities. My only complaint is that in the early morning (~5am) the garbage truck arrived and its siren / bell was so loud that it woke me out of sound sleep on the 12th floor. At first I thought it was a fire... More 

Was this review helpful? Yes 1
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Dorcas K, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am pleased you enjoyed the hotel and the wonderful amenities that we are able to provide to our guests. I would, however, like to apologize for the sound of the truck waking you up. I understand how that can be frustrating.... More 

Atlanta, Georgia
Top Contributor
478 reviews 478 reviews
43 hotel reviews
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location was amazing (right in the heart of downtown Columbus), just down the street from Nationwide Arena (the arena district has a lot of places to eat!) and about 20 minutes from the Columbus Zoo (and very easy to get to from here). The room had a small fridge (which I did not expect). The room and bathroom were... More 

Was this review helpful? Yes
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Nina1940, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am glad to hear your stay was enjoyable and relaxing, and that you were able to take advantage of some of the great areas that Columbus is known for. We look forward to hosting you again on future stays. Dirk Bengel General... More 

Baltimore, MD
Top Contributor
87 reviews 87 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here or a quick business trip. One night in. My company made the reservation, so I asked if the room was a 2 queen or one King, was told it was 2 queens. No biggie. I was on the 11th floor, down the hall away from the elevators. It actually was in a nook of the building. I... More 

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Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear tjutzig, Thank you for staying at the Crowne Plaza for your recent business trip to Columbus, Ohio. I am pleased to hear your stay with us and that our staff was able to provide quick and efficient service. We appreciate your feedback in regard to the outlets in each of the rooms. We look forward to hosting you again... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2015

For about a year and a half, I travel to Columbus on business. I'm in town monthly and it's generally a 3 night stay. I chose to stay at the Downtown Crown Plaza because the rooms are clean and the staff is consistently pleasant and professional... They aim to please. They've earned my respect and my business.

Was this review helpful? Yes 2
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Frqntrav, Thank you for always choosing to stay at the Crowne Plaza Columbus Downtown. I am delighted to hear you enjoy our staff and that we are always able to provide you excellent service. We look forward to hosting you again on future stays in Columbus. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 23, 2014

We booked our room at this hotel because it is attached to the convention center where my son was participating in a volleyball tournament. The room looked pretty clean and I did an inspection of the mattress corners, headboard, etc. for bed bugs. That all looked good but I failed to look under the beds. We stayed 2 nights. The... More 

Was this review helpful? Yes 1
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear David C, Thank you for taking the time out of your busy schedule to review your experience at the Crowne Plaza Columbus Downtown. I would like to apologize for the level of service you received. I understand this did not meet your expectations and is well below the standards we have placed upon ourselves. We strive to be better... More 

Southern US
Top Contributor
152 reviews 152 reviews
19 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 23, 2014

The Good: well decorated, reasonably priced, good staff, great location, full service The Bad: it's older and that shows in places, a little difficult to navigate to This is a well refurbished older hotel in the heart of downtown Columbus. It has a nice look and very good staff. It's a full hotel with bar, restaurant and valet parking. The... More 

Was this review helpful? Yes 2
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear RoadLessTraveller, Thank you for staying at the Crowne Plaza for your recent visit to Columbus, Ohio. I am pleased to hear you enjoyed your stay and that you were able to utilize many of our amenities. We look forward to hosting you on future trips to Columbus. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

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Additional Information about Crowne Plaza Columbus Downtown

Address: 33 East Nationwide Blvd., Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#40 Business Hotel in Columbus

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