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Embassy Suites Hotel Columbus

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2700 Corporate Exchange Dr, Columbus, OH 43231
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Embassy Suites Hotel Columbus
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Embassy Suites Hotel Columbus
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489 reviews from our community

Traveler rating
    221
    129
    65
    41
    33
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185
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Hotel Columbus
See the most recent reviews
Passaic, NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

Just returned from a weekend conference where we rented two rooms at this hotel - the conference went off without a hitch and the hotel staff was extremely courteous and helpful throughout. I travel to conferences often and must tell you that even though we shared the room with two teens, we were all very comfortable and happy. My daughter... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

Family & I Just came back from an amazing weekend. We landed at midnight called the hotel for a shuttle, they told me it will be there in 15 min. No more than that the shuttle arrived greeted by a friendly hotel staff, he got the luggage in the shuttle quickly. The drive was very comfortable in the cooled shuttle.... More 

Was this review helpful? Yes 3
New York City, New York
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2014

as we walked into the hotel the view was awesome beautiful water falls and huge breathing space .we where immediately helped by the front desk that helped us out within the minute that we arrived. we walked to the elevator enjoying the view. we went up to our room that was on the second floor (we actually went up to... More 

Was this review helpful? Yes 7
Long Beach, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 23, 2014

Our overall experience at this hotel was good. The room was nice, and it is good to have a closeable door between the beds and the living room area. But there was some need to replace badly stained carpeting on the 7th floor that one saw every time one exited the elevator. The food for the morning breakfast was very... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed June 19, 2014

I spent 4 night at the Embassy Suites Columbus. The hotel was great and the personnel very nice and helpful. The room is big and clean. The complementary breakfast is also really good. I really enjoyed it !

Review collected in partnership with Embassy Suites Hotels

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Chicago, United States
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 18, 2014

I checked the reviews before I booked the hotel and found it to be pretty decent. But quite a disappointment when I stayed there for approx. a week. The inside ambience in hotel is quite noisy and disturbing. Inside furnishings/suite architecture found to be quite boring and dull. Overall, I'd say not a great experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 6
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about the ambience in our hotel and the appearance of our guest rooms help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time. Thank you! Don Gantt General... More 

Toledo, OH, United States
1 review
5 of 5 stars Reviewed June 17, 2014

This was great experience, I had no problems with anything adn the morning breakfast was great and on top of it all was free, I did not have to leave the motel to try to find someplace to eat before going to my meeting

Review collected in partnership with Embassy Suites Hotels

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United States
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 17, 2014

Some kind of mechanical noise in room all night! The only good thing was the breakfast which was excellent. Hallways were very loud. Only 3 of the 4 elevators were working. You had to wait a long time to get up and down. Only one staircase if you wanted to take the stairs.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 7
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for your feedback of your most recent stay with the Embassy Suites Columbus, Ohio, I was very concerned to hear that you had issues with the hotel on your most recent visit. I apologize for the malfunctioning of elevators and have reported your concerns to our maintenance team. We hope to have another opportunity to serve you, if... More 

Novi, United States
1 review
5 of 5 stars Reviewed June 17, 2014

Terrific room with excellent TV and room comforts. The happy hour service and breakfast the next morning was excellent. The room rate was good and the best value for the money I have ever spent on a hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Amherst, Ohio
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 15, 2014 via mobile

I am a frequent business traveler who stayed at this hotel for four nights with my family. Upon check-in, I was told that my Hilton Honors waters and snacks would be in our room after I inquired about them. They were not there. We checked in on a Wednesday night and by mid day (3:00 or 4:00) on Thursday, Friday... More 

Was this review helpful? Yes 11
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues you experienced and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I apologize for the malfunctioning of elevators and have reported your concerns to our maintenance team. I’m also very sorry... More 

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