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Embassy Suites by Hilton Columbus

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2700 Corporate Exchange Dr, Columbus, OH 43231
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1 room 1 guest
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Embassy Suites by Hilton Columbus
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577 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Columbus
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ohio
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel occasionally for business and find it a very nice hotel. This stay is no different. Hotel staff is very gracious and check in was super quick! My room was clean and in good repair. I had a wonderful king suite with a living area and kitchenette. The bed was comfortable and the room was quiet.... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will never stay at this hotel again .Holes in the sheets the did no empty the trash for 2days and the place smells like old wet rugs and cigarette smoke. Let's talk about the breakfast I had to look through 4 dishes before I could find a clean one ..my company uses this hotel ..however I will let them... More 

Was this review helpful? Yes
ESManagement, General Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. Our property and brand goal is to exceed our guests’ expectations and I am disappointed that we were unable to meet your expectations for your stay with us. In your review, you bring up some great points that we are currently looking into. Please be assured that the... More 

Ionia, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

While I understand the need to find ways to increase business and fill more rooms, I would like to say that my husband and I are considering never staying at Embassy Suites again. For the third time in 3 years we have had a problem at different Embassy Suites in different states. Embassy Suites is encouraging Family Reunions to stay... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESManagement, General Manager at Embassy Suites by Hilton Columbus, responded to this review

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noisy hallways/neighboring guests. I have shared your review with our security team to ensure that this is not a problem in the future. We hope you will consider staying... More 

Bergen, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean hotel, friendly staff, awesome pool, excellent breakfast! Best value we have found and the kids love it! We have come back year after year and always have a great experience. The hotel has done a fantastic job of maintaining the property and rooms. We are never disappointed!

Review collected in partnership with Embassy Suites Hotels

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Charleston, West Virginia, United States
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in at 7:30 pm pulled in parking lot and was almost full. Get out the car to go check out outside pool overloaded with screaming kids. Go to Lobby to check in lobby is full staff seemed to be in hurry just to get you in. Not completely rude but Not friendly. Had a hard time get luggage... More 

Was this review helpful? Yes 2
ESManagement, General Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to provide a review of the Embassy Suites Columbus on Corporate Exchange Drive. The feedback our guests provide is extremely important to us as we strive to improve our service levels every day. Based on your comments, we did not live up to your expectations during your last stay, and for that I apologize.... More 

Ft. Wayne, IN
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We all loved it here. Management here cares about every little detail, and it shows. We (and our adult kids with our grandchildren) stayed here for a couple nights to go to the zoo and COSI. They placed all our rooms together for our convenience. Every one of our rooms was pristine. Clean, beautifully decorated with comfortable furnishings. Huge soft... More 

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Fort Myers
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and grandchildren and I really enjoy going to Embassy Suites in Ohio. We go every year. The staff are friendly to children. The hot breakfast is great. You can have made to order eggs and there are also hot pancakes and waffles. The children really enjoy the indoor pool. There are attractions and restaurants nearby. the rooms are... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Poway, CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I especially want to point out how professional and friendly your Airport shuttle drivers were. They were so helpful, as I needed to return to the airport and pick-up one bag. The folks @ breakfast were also amazing.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Williamsport, Pennsylvania
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This was the absolutely worst hotel we have ever stayed at. We arrived in time for happy hour and our drinks were lacking any alcohol. I guess its free so I shouldn't complain. The only nice thing about this place was our room. It was clean. But someone trying to get in to our room because the front desk screwed... More 

Was this review helpful? Yes
ESManagement, General Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your review I understand that you were not completely satisfied and do apologize for the Breakfast area and for the issues with our elevators problems you experienced. Our main concern is to provide you with the exceptional service you deserve and sincerely apologize if we were not able to provide this for you. I sincerely apologize and... More 

Middletown, Maryland
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed her for a couple of nights because it is convenient to the Easton shopping area. The hotel was great. Our room was very clean and had everything we needed. The staff was very helpful and friendly. The kids loved the pool area as it has a swim-through from inside to outside. The hot tub was great, too. Breakfast... More 

Was this review helpful? Yes
ESManagement, General Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for the positive review of The Embassy Suites in Columbus Ohio. I am pleased to hear that you were satisfied with your experience. I hope that you will stay with us again should your travels find you in our area. Thank you for being our guest. Don Gantt General Manager More 

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