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Embassy Suites by Hilton Columbus

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2700 Corporate Exchange Dr, Columbus, OH 43231
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1 room 1 adult
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Embassy Suites by Hilton Columbus
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Columbus
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Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 19, 2015 via mobile

We arrived on Fri, Dec 18 for a 3 night stay. I had not read any reviews on this property prior to staying here because we had no choice in the selection - the hockey tournament assigned us here. At 11:05p our (small) group of parents were told the atrium area closed at 11p and everyone had to return to... More 

Helpful?
Thank Lrcplus3
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of... More 

Jamestown NY, United States
1 review
1 of 5 stars Reviewed December 11, 2015

Not impressed love Hilton Brand. We were there for a hockey tournament . We were assigned this hotel by the tournament but this hotel did not want hockey families there. At 11:00 pm was quiet hours understandable but parents were sitting around talking and security was threatening us with a ride in a POLICE CAR if we did not go... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joseph H
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We’re very sorry your stay was interrupted. We appreciate you alerting us to this issue. We hope you will give us the opportunity to make it right if you return to our area in the future. More 

Columbia, United States
1 review
2 of 5 stars Reviewed December 6, 2015

We were travelling on business and booked two rooms. They smelled of smoke and we requested moving twice. One room was changed to another smoking room. This was never questioned (the fact that we were wanting out of a smelly room). We had been booked in a smoking room by mistake and no one brought that up until the next... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Shantila R
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for sharing feedback on your recent stay at our hotel. We apologize for the unpleasant smoke smell you encountered, as we strive to provide quality accommodations for each of our guests. I have shared your feedback with our housekeeping team, and we are actively taking steps to make it right by freshening our guest rooms and common areas.... More 

Kendallville, United States
1 review
5 of 5 stars Reviewed December 2, 2015

3 malls within 20 miles. Hotel was clean and comfortable. Great location for everything we needed. Hotel staff very friendly and helpful. Restaurant was clean, comfortable and reasonably priced. Good food.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kelly W
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you enjoyed your stay here at the Embassy Suites by Hilton Columbus and that our location suited your needs so well. We hope you will be able to return again soon. Thank you. More 

Coldwater, United States
1 review
5 of 5 stars Reviewed December 2, 2015

This is the third time my girl friends and I have stayed at an Embassy Suite while on a shopping trip. We really enjoy the complimentary drinks and the breakfast in the morning. The rooms are spacious and comfortable and the corridors are are all open and brightly lit.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Betty R
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We enjoy hearing from our return guests here at the Embassy Suites by Hilton Columbus and would like to thank you for your good review. We are looking forward to seeing you two again on your next shopping trip our way. More 

Kentucky
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed November 27, 2015 via mobile

The hotel is conveniently located, generally in good condition, above average breakfast and great staff. However, it is quite close to the interstate highway and does not do well in blocking road noise. I recommend bringing earplugs and some meds to help you sleep.

Helpful?
Thank CheapWorldTraveller
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on improvements. We take pride in providing the best in lodging and service. Should you return to our area in the future, we would love to have you back so we may better... More 

Little Rock, AR
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 24, 2015

In town for football weekend. Typical Embassy Suites - lots of room, very comfortable bed. Downsides were very small bathroom, noise level from the atrium. Recommend getting a room as high as possible to diminish the noise.

Helpful?
Thank thomasgmay
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

1 review
5 of 5 stars Reviewed November 15, 2015

Great hotel in a central location off the highway. They have an outstanding breakfast and evening cocktail reception. Great beds and very quiet in the evenings. In between Polaris and Easton Place, not the least expensive but well worth it. Plenty of eateries all around area. Would and will stay here again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David V
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Your great review of our hotel the Embassy Suites by Hilton Columbus is appreciated and we are glad to read how much you enjoyed your business stay. We also hope to be seeing you again soon. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 12, 2015 via mobile

The hotel is older but well kept. Service was friendly, common areas were clean and the rooms were spacious and comfortable. For the price which included a hot buffet style breakfast it is a very good deal.

Helpful?
Thank Charles S
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your good review from all of us here. We hope you will be returning again soon. More 

Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 10, 2015

this is a nice stop, the hotel is a bit older than some, but kept clean, and food choices are good. there is a pool, its a tad cool, and older, but clean, work out room. rooms are big and have a fridge and microwave, nice for families. we use for a stop over for business, and its nice for... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank love2travel111007
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for letting us know you enjoyed your business stay here and we would like to thank you for your good review. More 

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