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Embassy Suites Hotel Columbus

3.5 of 5 2700 Corporate Exchange Dr, Columbus, OH 43231
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Embassy Suites Hotel Columbus
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Embassy Suites Hotel Columbus
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477 reviews from our community

Traveler rating
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    62
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    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton, United States
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been staying at the Embassy Suites Columbus for my business trips. One of my reasons that I stay and return back to this Hilton property is the outstanding customer service that I received consistently. The front desk team (Heather and Bennie) makes the guests feel important and appreciated. They know me by name and not just a number.... More 

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Akron, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly. I had zero problems during my stay. I am giving it a very good & not excellent because this hotel is a bit older & the elevators aren't the fastest around. lol The breakfast was very good. I also enjoyed the manager's reception.

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Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

upon arrival i could tell we were in for a treat.from the very friendly desk staff to the beautiful lobby decor.the atrium stye lobby was open,inviting.our room was very clean,nicely decorated.the pool and spa were exceptional.i have never been in such a nice warm deep spa.it was almost 5 feet deep,and it was wonderful on such a cold night.the over... More 

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Louisville, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From check in to check out everyone is very accommodating and pleasant. My room was very clean and updated. Large Flat screen TV's, couch, Bed room is separated from the Living area. Nice Atrium/Lounge for Happy hour. The bar has many TV's to watch Sports and have a very nice meal and drink. The only negative was that i stayed... More 

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for taking the time to write a review. I am very pleased that you had a pleasant experience for your recent visit at The Embassy Suites Columbus. I hope that other travelers will also find your review helpful. I hope that you will come back and stay with us again soon. Thank You for being our guest. Don... More 

Columbus, United States
1 review
1 of 5 stars Reviewed 1 week ago

The hotel itself was fine. However, it was filled with youth sport teams; which according to staff it is the same every weekend of the year. Noise level was horrible; children running in hallways pool/spa over run with children. At time of booking was not informed it was being used as a sport team hotel. Never again at this hotel!!!!!

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

I am very sorry for the noise issues that you experienced during your stay. We work diligently with our staff to ensure each of our guests are respectful of others, while still enjoying their stay or special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will stay with us again the next... More 

Allen, Texas
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I always stay at this hotel on my business trips to the Columbus area. The complimentary breakfast has lots of options and a great way to start the day and the complimentary evening cocktails are great after a long day and help to unwind!

Review collected in partnership with Embassy Suites Hotels

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for your favorable review on Trip Advisor. I will share your comments with my staff. The team here at the Embassy Columbus, Ohio thanks you for your loyalty and commitment to our hotel and to the Embassy Brand. Thanks again and have a great day! Don Gantt General Manager More 

Huntsville
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently tried to call the Embassy Suites at the Columbus airport to try and negotiate a better governement rate for a week's stay. After three attempts to contact 2 different managers, my phone calls were never returned. This led me to believe that my business as a Hilton Honors member was not really valued as advertised. Most of the... More 

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

I am sorry to here that you experienced a lack of follow up at the Embassy Suites Airport Hotel , However this is not their Trip Advisor page. This is the Embassy Suites at Corporate exchange Drives page. Please contact us directly if you have accommodation needs in the future and we will be sure to follow up with you... More 

Richburg, South Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always chose to stay at this hotel when in Columbus on business although there are many nice hotels closer to my work. I have stayed her 5 different times for 3-4 nights each visit. The rooms are always spacious and clean, the staff is always nice and the complimentary breakfast and manager reception are great. The bar atmosphere most... More 

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for your favorable review on Trip Advisor. We strive to provide exceptional service to our guests and I am happy to hear that we did just that during your stay. I hope that you will stay with us again if you have the opportunity in the future. Thank you again for your kind words. Have a great day!... More 

Brooklyn, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Excellent accomodations and warm welcoming staff! Close to shopping stores as well. The room was clean and the continental breakfast was how you want to start your day off!! The pool was well kept and room service was prompt wtih deliver of my food and beverages.

Review collected in partnership with Embassy Suites Hotels

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Just wanted to thank you for your recent stay here at the Embassy Suites Columbus on Corporate Exchange Drive! We know you have many options when you travel, and so we are glad you were able to experience our Embassy Suites hospitality and we look forward to seeing you soon. Don Gantt General Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I've visited too many places to count in the domestic US; mostly for business purposes. I'm in and out, before catching a flight. I've staying in some great places and some dumps. This hotel, the people and the convenience from the airport all categorize this place as a good hotel. It was fairly priced, the food at the restaurant was... More 

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Additional Information about Embassy Suites Hotel Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Columbus 3.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites Hotel Columbus Ohio
Hotel Style:
#19 Business Hotel in Columbus

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