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Embassy Suites Hotel Columbus

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2700 Corporate Exchange Dr, Columbus, OH 43231
Best prices for: 1 room 1 guest
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Embassy Suites Hotel Columbus
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Embassy Suites Hotel Columbus
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487 reviews from our community

Traveler rating
    220
    129
    65
    40
    33
See reviews for
183
68
18
151
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Fremont, OHIO, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This Hotel is located conveniently close to the Highway, making it very approachable , and close to a lot of Conference centers and Corporate bldgs. The rooms are very comfortable, the bed sheets very clean and the pillows soft.I had a wonderful night after a long day. The evening reception , which was complimentary, along with the breakfast make you... More 

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26187
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Our room is always clean and comfortable; the pool and hot tub are fabulous, and the food is divine. The staff are helpful and friendly. The complimentary internet access, free parking, free drinks and snacks during evening reception, and the free breakfast are hard to beat. The breakfast staff are incredible. They will cook your eggs to order and the... More 

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Madison, Wisconsin
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've stayed at quite a few Embassy Suites and am always pretty happy. You pay a bit more, but you get perks, and for a larger family, it's worth this. This one, however, was just average. Although I found the staff extremely warm and welcoming (I want to emphasize that), the hotel was a bit lacking. - One elevator was... More 

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Columbus, Ohio
Top Contributor
97 reviews 97 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is very clean with an atrium that is full of natural light, plants, seating areas and an open design. Every room opens to the atrium, where evening cocktails and breakfast buffet is served daily. Omlettes are made to order at the buffet, too! The staff is very welcoming and warm. My room was very bright, comfortable, with plenty... More 

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Mentor,Ohio, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Elevators don't work, over crowded, faulty heating systems, too much noise, breakfast was good though and the staff at the desk was friendly. I will be back to Embassy Suites again because we like the rooms and the complimentary breakfast, I will not return to this branch

Review collected in partnership with Embassy Suites Hotels

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Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was so happy I picked this hotel for a recent work trip and had recommended this hotel to coworkers. Several of us stayed here versus the hotel closer to our work meeting site , and we all were glad. I'm guilty of bragging about it at our meetings. I could easily live here. Excellent staff, breakfast, manager's reception, and... More 

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for taking the time to write a review regarding your recent visit at The Embassy Suites Columbus, Ohio. I am pleased to hear that you were happy with the hotel and our staff. We try very hard to offer a quality product to our guests and hope that you will return again soon. Don Gantt General Manager More 

Chicago, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

First a cockroach was walking across my room...then the shower head didn't work. Employees tried to give me Hilton Honors points for a free night, but turns out they did not give me enough so I ended up having to pay for a night I thought was going to be free.

Review collected in partnership with Embassy Suites Hotels

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you sincerely for your review of the Embassy Suites Columbus on Trip advisor. We were very disappointed that we were unable to deliver the outstanding service that most of our guest enjoy while visiting our hotel. I am very sorry that we did not live up to your expectations. The employees at our hotel pride themselves in not only... More 

Columbus, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel. If you have issues, the staff will make it right! Will stay again! I really enjoy the breakfast, with made to order food. I really like the suite style with the two TVs and cable. The internet service is good too.

Review collected in partnership with Embassy Suites Hotels

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for your great review of the Embassy Suites Columbus, Ohio your kind words are greatly appreciated. I hope that you will continue to choose our hotel for your future travel plans that bring you to our area. Thank you for being our guest. Don Gantt General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed staying in this hotel. We stayed one night and decided to stay another night because it was so nice. The breakfast was delicious and the beds were comfortable and clean. We stayed an extra night because of the comfort of the room.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for the great review. I am happy to hear that you had a pleasant experience. I so appreciate your positive feedback. I hope that you will come back and stay with us again soon. I hope also that you were able to enjoy our top notch complimentary breakfast while you were with us. Thank you for being our... More 

Canton, United States
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been staying at the Embassy Suites Columbus for my business trips. One of my reasons that I stay and return back to this Hilton property is the outstanding customer service that I received consistently. The front desk team (Heather and Bennie) makes the guests feel important and appreciated. They know me by name and not just a number.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

Thank you for taking the time to write a review. I am very pleased that you had a pleasant experience for your recent visit at The Embassy Suites Columbus. I hope that other travelers will also find your review helpful. I hope that you will come back and stay with us again soon. Thank You for being our guest. Don... More 

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