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All 139 Columbus hotels

Embassy Suites Hotel Columbus

3.5 of 5 Hotel   |   2700 Corporate Exchange Dr, Columbus, OH 43231
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73%
Ranked #34 of 139 hotels in Columbus
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
David L Crawfordsville, Indiana, United States
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330 people have reviewed this hotel

Traveler rating
    149
    87
    44
    26
    24
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125
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Crawfordsville, Indiana, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Very disappointed that coffee maker did not work. Had to get on your hands and knees to get to the microwave. Slow check-in and promised email receipt did not arrive until follow up 3 days later. Have to return to Columbus two more times....probably will go elsewhere.

Review collected in partnership with Embassy Suites Hotels

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Saint Thomas, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have been at this Hotel for several years for conventions and it has always been a good experience. The staff has always been excellent and very helpful. We will be back again next year for another convention or sooner if passing through the area.

Review collected in partnership with Embassy Suites Hotels

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Burton, Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites for two nights (Friday/Saturday). Checking in was quick and went well. We had a lot of luggage and utilized the wheeled cart that was available for use. The elevators are horribly slow and cumbersome. Once we arrived to our room, our key would not work. I went back to the front desk and was... More

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Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family and I stayed for a one night getaway, and it was well worth the price! Friendly staff, wonderful amenities, and a fantastic complimentary breakfast. Pool/spa was a great bonus. I would recommend this hotel to anyone with small children!

Review collected in partnership with Embassy Suites Hotels

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Salem, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel staff and general up keep of the hotel was very good. The dinner and drinks at the restaurant were excellent. Only complaint would be the road noise from 270, if I stayed again I would ask for a room that overlooks the parking lot and not the highway.

Review collected in partnership with Embassy Suites Hotels

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Annapolis, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Despite booking to non-smoking room we were bumped to a smoking room on our arrival because the hotel was overbooked. We were told this was because we were paying a discounted military rate and only staying one night. I don't appreciate the military put-down and if it is your hotel's policy, shame on you, don't tell me. Smoking rooms stink!

Review collected in partnership with Embassy Suites Hotels

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Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

1) Front desk is understaffed. We visited on a busy weekend with several large groups staying in rooms. The check-in process was very slow. Guests with simple questions were told they couldn't ask their question until all of the check-ins had been processed. They only had two of the three check-in counters working at this peak time, with about 15... More

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Cincinnati, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Terrible elevators! Slow beyond comparison. Everything else about the hotel is acceptable ... however, you will hate the elevators if you have to use them more than once. Stay on a low floor and WALK the stairs if you can!

Review collected in partnership with Embassy Suites Hotels

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were very disappointed in the speed of our elevators. I truly apologize, and I can assure you that I definitely will utilize your review to improve the guest- experience.. The hotel staff works very hard to ensure our guests enjoy our hotel. I assure that... More

Westland, Michigan
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

We have stayed at no name, no star hotels that were far more quiet than this hotel. This was the worst night's sleep we have ever had in a hotel. It is bad enough that the walls are paper thin, but management seems to do nothing about the "party central" atmosphere that raises the noise level even further. This was... More

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ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review

I am truly sorry to hear that your stay was less than enjoyable, I am truly sorry that the hotel noise level interrupted your rest and relaxation. We are 100% focused on guest loyalty and satisfaction and we will take your comments seriously and want to work with you to understand the entire scope of the issue. Please feel free... More

Burlington, Canada
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A large group of us booked a block of rooms for a sporting event. The rooms were large, as all rooms appeared to be suites. There was ample space, and they were clean and well equipped. Each evening there was "happy hour" - free drinks, and each morning a free breakfast, including made to order eggs, and a variety of... More

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Additional Information about Embassy Suites Hotel Columbus

Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites Hotel Columbus Ohio
Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Columbus
#34 Luxury Hotel in Columbus
#37 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Columbus 3.5*
Official Description (provided by the hotel):
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 
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