Initially I checked into this location online. I was concerned with all of the bad reviews but since I am faithful to C.H. I decided to call the hotel directly to inquire about the complaints. The manager assured me that the accomodations were very clean and comfortable and offered a 100% satisfaction promise. As I approached the location I was... more

A definite mixed bag...and I'm here right now. My biggest concern is the location. It is nestled between two low-end motels, and the area doesn't feel safe. Not "bad part of town" safe, but just a once-decent suburban area that's seen its better days. Just an hour ago, I was treated to the sights and sounds of a police helicopter... more

Anyone who is planning to stay here should consider sleeping under a bridge in downtown Columbus first as it would likely be cleaner and nicer than this dive!! I am a parrot breeder and travel over 10 months out of every year so I feel I am sort of a hotel expert and I must say that this was the... more

My husband and I stayed at this Comfort Inn and Suites this past weekend and were very pleased...we spent the extra money and got a jacuzzi suite and it was totally worth it. The rooms were clean plus they had a nice flat panel tv. They had a great breakfast bar and the staff was courteous and very helpful providing... more

I would strongly tell anyone to stay away from this hotel. There is no security and we were vandalized and robbed. It is nested between two falling down motels and we first felt unconfortable even staying there. However, we did and we are paying for it now. The police even said it is common to have your car broken into... more

Booked 2 rooms for 2 nights and it was absolutely horrible! Front desk was informed of the room being down right filthy and refused to do anything about it at all, told us basically, clean it! Elevator did not work for most of the 2 days, was on 3rd floor, requested ground floor due to a surgery was told too... more

Stayed at Comfort Suites East over Mother's Day weekend 2004. The service was TERRIBLE. Desk clerk related "the company didn't care" about my preferences for my accomodations because I "booked on the internet", although the site I used was the "offical" Comfort Inn site. The rooms were dirty and the plumbing did not work, toilets would not flush, and kept... more