I went to a café on the first floor at this hotel and the coffee tasted excellent. Also, an employee there, Joe, was kind and good at serving a customer with smile. He asked what type of coffee I want before brewing the coffee and recommended a cookie which tasted good. He probably has made customers returning. The interior was... More

I generally love to stay at a Hyatt Place. We've been staying at this chain for years. This one was not up to the standards of what I'm used to in other locations. I originally purchased one night but once I got into town I realized I'd need a second night. I booked a second night upon check-in. The first... More

We were in Columbus for a family reunion/OSU graduation. We were generally pleased with the room. The bed was quite comfortable and cozy; nice after a long day of family visiting! The room itself was immaculate, and I am very picky when it comes to cleanliness. The sink was outside the bathroom (toilet and shower) but that was not an... More

Very friendly helpful staff. Room was clean and loved that the wide screen HD television had an off board connection panel that allowed me to connect my laptop to the TV. Would have been icing on the cake if the hotel had the cables to loan for the connection. Had one with me and was able to purchase the other... More

This was my best hotel experience in years! I don't usually stay at Hyatt properties, but I have to see if another one can match this. Why so great? Every single staff member was ready to serve us, smiled alot and truly wanted to make our stay comfortable. We were there for our daughter's soccer tournament and spent time in... More

This was my first time at the Hyatt Place, having been in Ohio at the same time last season for the Equine Affaire in April at the Ohio Expo Center. I wanted to stay somewhere other than the place I was at in 2011; the Hyatt sent out a special rate flyer with our trade show packet, so I decided... More

Let me start out by saying Hotels.com gave me directions to the WRONG hotel! The e-mail gave us directions to Hyatt Place/OSU. It was such a hassle to have to drive to another hotel 20 minutes away after arriving to what we thought was our hotel. But, that's Hotels.com's fault. We tried getting our reservations switched to the OSU location,... More

Booking was great because we had to change our reservation dates and received a discount on our stay. The suite was very comfortable. We enjoyed a movie and cocktails before dinner and after dinner. The only thing I missed was a microwave in the suite. We enjoyed our stay and will come back again.

Stayed one night. This is a typical Hyatt Place, affordable and comfortable. It is 20 min from the airport, which is further than the 10 miles that is stated on the hotel's website. This chain has a living room space and a bedroom that is semi-detached. The room is spacious and is a great value. There are numerous big chain... More