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All 139 Columbus hotels

Hampton Inn & Suites Columbus Polaris

2.5 of 5 Hotel   |   8411 Pulsar Place, Columbus, OH 43240
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95%
Ranked #4 of 139 hotels in Columbus
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Jeffrey C Middletown, Ohio, United States
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270 people have reviewed this hotel

Traveler rating
    191
    65
    8
    5
    1
See reviews for
116
48
21
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Middletown, Ohio, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel itself was great quality - the only suggestion I would recommend is to improve the mattresses for the sofa sleepers. The employees were very helpful, especially to my school-age son who had developed an earache the last morning of our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for sharing your feedback. I will share you comments with our internal teams! I do hope your young one is feeling better! Take care, Deedee More

Medina, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel several times. The hotel is clean, staff is friendly, and the rooms are quiet. We were near the elevator and never heard a thing! The location of the hotel is very convenient. There are a lot of restaurants and many shopping facilities. There's always lots of family activities in the Columbus area.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for you feedback and the high marks. We are looking forward to having you back soon! Take care, deedee More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We decided to stay at the Hampton Inn on 8411 Polaris Parkway. According to Trip Advisor, it was #4 out of 139 hotels around the Columbus area. Upon pulling into the parking lot, we noticed that it was very nicely maintained. We had book our room through Hotels.com and had no problem with our reservation. The staff was very friendly... More

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ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for sharing your experience at our hotel. I did want to note that we do have microwaves and refrigerators in our studio suite rooms. These rooms also have a wet bar and sleeper sofa. They provide a little bit more space for families. Thank you again for sharing your feedback! Take care, Deedee More

N Royalton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I made my reservation online. When I arrived, there was no reservation. Front desk staff was not helpful at all. I was able to stay one night, but had to change hotels....too bad, because this is a nice hotel. I would stay here again, but definitely CALL directly to book your room.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I am so sorry that our desk staff was unresponsive to your needs. I have followed up with the desk team and discussed some alternative ways to try to help with this sort of situation. Online bookings can be tough to work with, however we always have alternative routes to try. I am pleased to see that you were so... More

Chillicothe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hampton Inn never disappoints and this one was no exception ! Clean clean clean linens, bathroom, carpet, furniture ... the list goes on and on. Friendly staff and very accomodating. Breakfast was stocked at all times during the serving hours and the food / beverage areas were very clean and tidy. Recommend this Hampton Inn to anyone.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

We appreciate your high marks. Thank you very much. I am very glad you experience was so nice. I hope that you will visit us again soon. Take care, Deedee More

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

They other guests were noisy. Kids running in the hallways. Reported to hotel staff with no results. The staff said that they did the best that they could, which I feel was nothing. The staff never offered the money back guarantee. I was probably because we we cashing in points.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I very much appreciate your feedback. I am sorry that you had to endure this sort of situation. What you are describing is not the norm of how we deal with rowdy guests. I have followed up with our front desk team to ensure we are following our protocol during a situation such as this. I also must apologize that... More

Atlanta, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

While Hampton facilities as a rule are first class, this location has a smoking policy that is not in keeping with a clean fresh stay. I was put in a 'non smoking' room right next to smoking rooms! Bad design!

Review collected in partnership with Hampton

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ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for sharing your feedback with us. I am very sorry that your stay was impacted in such a negative way. I invite you to contact me directly so that we could discuss your stay and what I could do to try to make it right. I also have some ideas that will help you avoid this... More

Green Bay
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel to anyone traveling in the area. All expectations were met or exceeded. My previous experience with Hampton led me to try this hotel on my recent trip with our grandsons. They greatly enjoyed the pool and hot tub and breakfast. Clean, quiet room and facilities. Friendly staff made this a wonderful visit.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for this great review of our hotel! I am so glad you enjoyed your visit. We hope you will visit us again soon. We are located very close to the Columbus Zoo and Water park, a fabulous place to visit with grandkids! Take care, Deedee More

Reston, Virginia
Top Contributor
124 reviews 124 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and Comfortable! The rooms were nicely appointed, beds extremely comfortable and the bathroom was impeccably clean. Many choices for breakfast and nice fitness center too. Highly recommend to anyone staying in the Columbus area.

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for you lovely review of our hotel. It means alot to us that our guest enjoy their stay during each visit. We do hope you will choose to stay with us again soon. Take care, Deedee More

Loudonville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean, friendly, and takes care of all your needs. It is located in a nice area with easy highway access and many nearby shopping/restaurant options. The only downfall was it had a walk-in shower instead of a tub, which only mattered because my little girl needed a bath!

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to post a nice review of our hotel. We are so glad you enjoyed your stay! I also would like to mention that we do have rooms with tubs, actually most of the rooms have shower tub combo's. Be sure to mention that during your next stay with us. Take care, Deedee More

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Additional Information about Hampton Inn & Suites Columbus Polaris

Also Known As:
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn & Suites Columbus Polaris Hotel
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio
Address: 8411 Pulsar Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Columbus
#6 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Columbus Polaris 2.5*
Official Description (provided by the hotel):
Here at the Hampton Inn & Suites Columbus/Polaris, OH, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. ... more   less 
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