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Hampton Inn & Suites Columbus Polaris

#6 of 142 Hotels in Columbus
Certificate of Excellence
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8411 Pulsar Place, Columbus, OH 43240
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Go Ape Zoo Package
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Hampton Inn & Suites Columbus Polaris
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415 Reviews from our TripAdvisor Community

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Traveler rating
    291
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    3
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177
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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Chillicothe, Illinois
5 of 5 stars Reviewed 2 days ago NEW

Very nice and clean hotel. The getting out of it and going anywhere do to the traffic and accessibility is bad. That is not their fault, just poor thinking on how it is set back in. No noise, the breakfast is good as well. The pool looks clean. Grounds are clean. Not much parking on the front side. All in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

We really appreciate your nice review of our hotel! Thank you! The next time you are in stop by the desk. Our agents do offer a variety of directional cards, that include turn by turn instructions. A great aid in getting around the Polaris area. Take care! Deedee More 

Westmont, Illinois
5 of 5 stars Reviewed 3 days ago NEW

This is the 2nd time we have stayed at the Hampton Inn Polaris. And once again, they did not disappoint. When we arrived at about 8:00 PM local time, they had our keys ready for us. Check-In took less than 60 seconds!!! All of the staff we encountered was exceptional. Kudo's to them. This time we decided to stay in... More 

Was this review helpful? Yes
Brownsburg, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

This was a wonderful Hampton Inn with excellent customer service! No complaints and I would highly recommend staying here. Good location right off of the highway and near the mall and restaurants. They also had a really nice fitness center.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

We are so glad that you enjoyed your stay with us. Our goal is to go above and beyond each guest expectation during every stay. Thank you for you feedback. Take care, Deedee More 

Hamilton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice, clean and helpful. I use the complimentary internet for business and it worked wonderfully. Staff was very friendly and helpful. Complimentary breakfast was wonderful and had different choices everyday.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

We are so grateful that you scored us so high! We appreciate your feedback. I hope you will always feel free to share any feedback that will help us improve our service and amenities. Take care, Deedee More 

Toledo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

One of the best experiences ever. Great location, great room, friendly and helpful staff. It was so quiet, I thought I was the only one there. I will definitely return to this location. Check in and out were both very easy. fantastic!!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for these high scores! I am so glad your enjoyed your stay with us. We do hope to have you back as our guest soon! Take care, Deedee More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at HI Polaris this past weekend. It was a wonderful hotel! The staff at the front desk were pleasant and just so accommodating and friendly. Kudos to the staff for making another fellow hamptonality member feel right at home! You guys rock!!!

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your review! It means a lot coming from another Hilton team member. We do hope you stay with us again soon. Or maybe one of us will come stay with you! Take care, Deedee More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Wonderful beds. Super clean rooms front desk. Great hospitality! The. Shower was so clean. I always clean every touch surface. This room was so clean I did not feel it was necessary Thanks for such a great room and easy check in

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for the compliments! I really appreciate the time you to write the review. We do hope to have you as our guest again soon! Take care, Deedee More 

Aurora, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am a regular patron of this property and have never had an adverse experience. Very recently updated lobby/dining area. Stable well tenured staff that understands how to deliver outstanding customer service!!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I think our guests are the greatest too! I might be bias...Thank you for sharing. It is the greatest compliment a repeat guest!. Take care, Deedee More 

Washington DC, District of Columbia
Level Contributor
127 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It had been three years since I last stayed at the Hampton Inn and Suites Columbus Polaris. In that time, the hotel has been well maintained. It continues to be clean, both the common areas and the rooms. For a hotel that I am sure gets used a lot, it is remarkably good condition. The number 1 reason why the... More 

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for taking the time to share your experience at our hotel. Our entire team sincerely appreciates the nice comments! Hopefully we will see you again soon! Take care, Deedee More 

Amherst, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

Very nice hotel staff. We were upgraded at no extra cost to a bigger room. Breakfast was good also. Close to the Columbus Zoo and restaurants. I would recommend this hotel and would definitely stay here again.

Was this review helpful? Yes 2
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for the very kind review and compliments. It means a lot to our team! I do hope you will stay with us again while in the Columbus area. Take care, Deedee More 

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