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Hampton Inn & Suites Columbus Polaris

2.5 of 5 8411 Pulsar Place, Columbus, OH 43240
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Certificate of Excellence 2014
Hampton Inn & Suites Columbus Polaris
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Hampton Inn & Suites Columbus Polaris
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359 reviews from our community

Traveler rating
    252
    83
    12
    10
    2
See reviews for
153
68
27
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (359)
  • Mar-May only
    (74)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (61)
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2 reviews
2 of 5 stars Reviewed 1 week ago

If you are visiting this hotel make sure you are asking if they are under construction. I was not made aware and had to keep close watch over my grandchild so she didn't get hurt. Even the elevators had part of the tile removed from the floor (not all) making the floor uneven and dangerous.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for your review. We are very sorry for the issues that you experienced related to our renovations. We appreciate your feedback and we will take your comments under consideration as we continually work to improve our guest experience. The next time your travels bring you to our area, we hope you will consider staying with us again so... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Room was immaculate, plenty of clean towels. Actual HD on the television! Complimentary Internet was plenty fast for checking email, Facebook, etc. Best breakfast spread I've seen in years, even better than during recent hotel stays in DC and Chicago at much more expensive places.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for you nice review. We value our guest feedback and use it to enhance our service and amenties when we can. We hope you will be our guest again soon! Take care, Deedee More 

Canton Ohio, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel was being remodeled and we were not made aware before our stay. They were removing tile in the lobby and ajoining hallways. There was dust flying everywhere and there were no protective curtains. They were using jack hammers to remove the tile. The noise was unbelievable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for your review. We are very sorry for the issues that you experienced related to our renovations. We were glad that we were able to relocate you to another hotel so that you could enjoy your stay in Columbus. We appreciate your feedback and will take your comments under consideration as we continually work to improve our guest... More 

sunbury, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hampton is really nice. It is surrounded by all kinds of resturants and shops, so there was always somewhere to go and things to see while we were there. The hotel staff was very friendly and helpful. The breakfast, for a continental , was great. I recommended this hotel to anyone heading their way.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you Chris. You review is really nice and helpful to future visitors! Polaris has a lot to see and do all times of the year. See you soon! Take care, Deedee More 

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for two nights in October. I have stayed with the brand a few times in different cities. I would say they are always consistent: friendly and clean. Breakfast was yummy, as always! I always appreciate when works acknowledge you throughout your stay with simple 'hellos'. Makes you feel like a guest.

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I am so glay you felt so welcomed by our team. We strive to take great care of our guests during each stay! We do hope to see you again soon, Deedee More 

Cleveland, Ohio
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is a nice hotel but my room was on the other side of the elevator so that's all I heard all night. You can also hear through the bathroom walls. Breakfast was great though and the rooms are very nice. I just wish I had been in a different room away from the moving, dinging elevator.

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for you helpful review. We have been able to update your proflle room preferences so that you will be away from elevators in the future. We hope that you will stay with us again soon! Take care, Deedee More 

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The night manager clearly dislikes children. The manager was rude and condescending. Upon check-in she threatened that if the kids were walking in the hallway without adult supervision, she would throw us out. She stalked the hallway and hid by the elevator (we have a picture of her) in case our children went to a neighboring room. It's important to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I am very sorry that your visit with us was less than perfect. I have addressed these concerns with our team to ensure they understand the correct protocals for dealing with our groups and noise complaints. I wonder if you could contact me directly to talk about your stay. My number is 614-885-8400, please ask for Deedee or Mark. Take... More 

Colorado Springs, United States
1 review
5 of 5 stars Reviewed November 19, 2014

We booked the stay for a business trip. The hotel staff was friendly, room was comfortable and location was great for the meetings, good for other amenities. Almost everything a traveler might need is fairly close with a good variety of restaurants. Fitness room was adequate as it had all that was needed. It was open 24 hours so no... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for your nice review and high marks! We really appreciate all feedback from our guests. We do hope to have you as our guest again soon. Take care, Deedee More 

Salem, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

Have always had good luck with Hampton Inns, so booked a king suite for an overnight trip to Columbus. Once again Hampton Inn didn't disappoint. The room was very nicely laid out for unwinding after traveling and shopping all day - it's so nice having a sofa, chairs, desk, and separate area with sink, microwave, and mini-fridge. Room was clean... More 

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your wonderful and kind words about our MaryJo. She is adored by all of us. We are so glad you enjoyed your stay with us. I do hope you can come back again to be our guest! Take care, Deedee More 

Columbus, United States
1 review
5 of 5 stars Reviewed November 13, 2014

Hotel staff went out of their way to help us. The Queen Suite room was huge and very comfortable for 3 ladies traveling together. 2 Queen beds, and very comfortable sofa bed. Room has microwave, mini fridge. After shopping all day, hotel was a welcome respite. Highly recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for sharing your experience! I am so glad you enjoyed your weekend. I hope that you will stay again soon! Take care, Deedee More 

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Additional Information about Hampton Inn & Suites Columbus Polaris

Address: 8411 Pulsar Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Columbus Polaris 2.5*
Number of rooms: 118
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Also Known As:
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio
Hotel Style:
#4 Family Hotel in Columbus
#7 Romantic Hotel in Columbus
#7 Business Hotel in Columbus

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