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Hampton Inn & Suites Columbus Polaris

2.5 of 5 8411 Pulsar Place, Columbus, OH 43240
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Certificate of Excellence 2014
Hampton Inn & Suites Columbus Polaris
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Hampton Inn & Suites Columbus Polaris
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364 reviews from our community

Traveler rating
    252
    87
    13
    10
    2
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156
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86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston, West Virginia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was a little worried after reading some reviews of this property. The hotel really impressed me. There is a remodel going on but, we never had any issues due to it. We had a suite and our room was large and clean. The pool is a normal size indoor pool and the temp was perfect. The property was clean... More 

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Chardon, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Having stayed here before, we were expecting much more than we received this time. The lobby/1st floor was under construction and I didn't know that till arrival. The breakfast in the past was excellent - this time mediocre at best. No microwave or fridge in the room. Not what I've come to expect from the Hampton chain.

Review collected in partnership with Hampton

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McDonald
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

It is obvious this hotel is in the midst of renovations. The rooms appear done, and nicely so. The lobby and bottom floor common areas are still underway. I will NOT hold the renovations against them as it did not inconvenience me. Hampton bed was comfy as always. Free Breakfast area was actually nicer (larger, more well laid out) due... More 

Was this review helpful? Yes
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for this nice review. It was really so nice of you to share your experience. Our lobby refresh should be complete by late January. I am glad we were still able to impress! Take care, Deedee More 

Arad, Israel
Top Contributor
70 reviews 70 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Chose this hotel for relative proimity to zoo. Price was reasonable but not cheap. Rooms were nice and clean. Had all the amenities advertised. Breakfast was good. Snacks and drinks in the lobby. Many chain restaurants and movie theater in the area some even walking distance. Location is off highway for good and for bad. Pool was open until relatively... More 

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ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you very much for this nice review. The Columbus Zoo is a favorite attraction in Columbus, I am so glad your got to enjoy it. Take care, Deedee More 

Xenia
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night after a day at the zoo. Nice hotel in the middle of lobby renovations. Will be very nice once they are completed. Room was nice and breakfast was good. Would stay here again when in the area.

Was this review helpful? Yes
travel4myliving, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for the great review of our hotel. Our lobby refresh will be completed on 1-16. Less than seven days from now and we are very excited for you to enjoy our new comfortable updated lobby. We do hope to see you soon! Take care, Deedee More 

2 reviews
2 of 5 stars Reviewed December 18, 2014

If you are visiting this hotel make sure you are asking if they are under construction. I was not made aware and had to keep close watch over my grandchild so she didn't get hurt. Even the elevators had part of the tile removed from the floor (not all) making the floor uneven and dangerous.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for your review. We are very sorry for the issues that you experienced related to our renovations. We appreciate your feedback and we will take your comments under consideration as we continually work to improve our guest experience. The next time your travels bring you to our area, we hope you will consider staying with us again so... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed December 16, 2014

Room was immaculate, plenty of clean towels. Actual HD on the television! Complimentary Internet was plenty fast for checking email, Facebook, etc. Best breakfast spread I've seen in years, even better than during recent hotel stays in DC and Chicago at much more expensive places.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for you nice review. We value our guest feedback and use it to enhance our service and amenties when we can. We hope you will be our guest again soon! Take care, Deedee More 

Canton Ohio, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 9, 2014

The hotel was being remodeled and we were not made aware before our stay. They were removing tile in the lobby and ajoining hallways. There was dust flying everywhere and there were no protective curtains. They were using jack hammers to remove the tile. The noise was unbelievable.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for your review. We are very sorry for the issues that you experienced related to our renovations. We were glad that we were able to relocate you to another hotel so that you could enjoy your stay in Columbus. We appreciate your feedback and will take your comments under consideration as we continually work to improve our guest... More 

sunbury, United States
1 review
5 of 5 stars Reviewed December 5, 2014

This Hampton is really nice. It is surrounded by all kinds of resturants and shops, so there was always somewhere to go and things to see while we were there. The hotel staff was very friendly and helpful. The breakfast, for a continental , was great. I recommended this hotel to anyone heading their way.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you Chris. You review is really nice and helpful to future visitors! Polaris has a lot to see and do all times of the year. See you soon! Take care, Deedee More 

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

Stayed here for two nights in October. I have stayed with the brand a few times in different cities. I would say they are always consistent: friendly and clean. Breakfast was yummy, as always! I always appreciate when works acknowledge you throughout your stay with simple 'hellos'. Makes you feel like a guest.

Was this review helpful? Yes 1
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I am so glay you felt so welcomed by our team. We strive to take great care of our guests during each stay! We do hope to see you again soon, Deedee More 

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Additional Information about Hampton Inn & Suites Columbus Polaris

Address: 8411 Pulsar Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Columbus Polaris 2.5*
Number of rooms: 118
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Also Known As:
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio
Hotel Style:
#4 Family Hotel in Columbus
#8 Romantic Hotel in Columbus
#10 Business Hotel in Columbus

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