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All 140 Columbus hotels

Residence Inn Columbus Downtown

3.0 of 5 Hotel   |   36 East Gay Street, Columbus, OH 43215
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Ranked #20 of 140 Hotels in Columbus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Ralph L Florence, Kentucky
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189 reviews from our community

Traveler rating
    99
    66
    15
    4
    5
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45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, Kentucky
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Staff was very nice and helpful. The room was nice but not great. We were there the Columbus Marathon which began at 7 am. The complimentary breakfast buffet was not ready until 7 am even though many runners were staying at the hotel. I would stay again if in the area.

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Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Went for a OHACEP Emergency Medicine Review course for Boards. Got a group discount even when the course was at a nearby Marriott. The breakfast at the residence inn was great, period. All the staff were very helpful and on top the coin laundry service helped me go back home with clean laundry. They even got me a $15 flat... More

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ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Ivancitopr, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Robert Kennedy General Manager More

Gilbert, Arizona
Top Contributor
104 reviews 104 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The weekend was booked solid because just about everyone in town was here for some kind of sporting event - except us! We stayed here about a year ago when hubby was at a convention but this time we were just visiting our kids and grand kids but decided to stay on Gay because we had such a pleasant stay... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Joanne I, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your visit! Best, Robert Kennedy General Manager More

Houston
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only negative thing about my weekend is that for some reason I forgot to book through the entire weekend, and when I tried to book on a football weekend in Columbus, all the rooms were taken. But for my first two nights in the city, I stayed here and had a good experience. The hotel is a converted bank... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear TXRunningTraveler, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. I have taken not of your comments regarding parking. Your feedback... More

Royersford, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel by Marriott. The lobby level was previously a national bank that has been tastefully remodeled while retaining bank structure such as vault door, 40 foot high ceiling and teller stations. The rooms are suites with flat-screen TV, fully-equipped kitchen including full-size refrigerator, microwave oven, electric range, sink and dinnerware. Ohio State University is a short drive away. Includes... More

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ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear James G, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and central location. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More

Chicago, Illinois
Top Contributor
62 reviews 62 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of the most impressive 3* hotels I have stayed at, and I travel fairly often! Pros: 1. Quiet & clean room, common area, and building in good condition 2. Free wifi and HOT breakfast! Their breakfast is AMAZING for being free!! 3. Convenient location right downtown 4. Seriously strong A/C and drains work well 5. Friendly, courteous... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear prodigiouswizard, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our modern accommodations and ample amenities made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Robert Kennedy General Manager More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 8, 2014

Last year we stayed at this hotel to go a Convention nearby. On Saturday a very busy day their main entrance was closed. So we could not get out that way. My grown son who had just had ankle surgery had to go down a flight of stairs to get to the car. There were two valets just standing around... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Monica U, We appreciate you taking the time to share your experience with us. My sincere apologies you found our associates unhelpful and insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark; please forgive us. I’m sorry that the large convention in-town made your departure difficult. When our guests are dissatisfied we do what... More

Willoughby, Ohio
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 7, 2014

Hotel is in an old bank building. Was very impressed on how they designed the rooms around the old building and kept the feel. Only complaint is that in room we had on the 5th floor you had to go up a few steps, and then back down again once you entered the room. Then you had to go up... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Foghorn8508, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement... More

Lascassas, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

This is a GREAT hotel! Perfect location close to restaurants, convention center, etc. We parked our car with the valet and walked during our stay. Staff is FANTASTIC! We were greeted warmly, check in was easy. Our room was perfect. Quiet, clean and big. We were surprised to find out that dinner was included on our first night and breakfast... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Kristy G, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We look forward to being your hotel of choice in the Columbus area. Best, Robert Kennedy General Manager More

Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 31, 2014 via mobile

Check in was quick, the staff was also really friendly, my car came back exactly the way it was when I handed it over to the valet so I will rate their valet service as a good one. The rooms and the bathrooms look alright nothing too fancy however, keep in mind that the hotel is all suites, the smaller... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Amoudi, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Robert Kennedy General Manager More

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Additional Information about Residence Inn Columbus Downtown

Address: 36 East Gay Street, Columbus, OH 43215
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Number of rooms: 126
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Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio

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