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Residence Inn Columbus Downtown

#30 of 142 Hotels in Columbus
Certificate of Excellence
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36 East Gay Street, Columbus, OH 43215
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Residence Inn Columbus Downtown
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Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
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214 reviews from our community

Traveler rating
    109
    73
    19
    8
    5
See reviews for
35
48
18
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This location was a pleasure to stay in. It is so unique. The hotel is housed in the old Buckeye Federal Savings and Loan building in downtown Columbus on Gay Street. I grew up in Columbus and frequented this bank with my mother. The Marble and brass walls are still there, the unique ceiling outstanding. There is so much there... More 

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Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I used a reward certificate here to spend our anniversary after a nice dinner down the road. This hotel is a historic bank building and is very unique looking. Valet parking was only 20 bucks and the check in was speedy and easy. Our room was very nice and the bed was excellent. This room was clean and spacious and... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear tab32, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our unique architecture and comfortable accommodations. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

Brooklyn, New York
Top Contributor
61 reviews 61 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is full of history, comfortable rooms, great service and amazing employees. The hotel was once a bank… a lot of the details such as the vault door, tellers' stations, old ledgers are still around. The lobby area and ceiling in the dining area are gorgeous. It is located in downtown Columbus, literally in the middle of all the... More 

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ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Chophelie, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Robert Kennedy General Manager More 

Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Residence Inn Downtown Columbus is awesome. It is was converted into a hotel from an old bank. They kept many of the cool things about the hotel being a bank, but many updates were completed and the room I booked was top of the line. The breakfast area of the hotel was actually the vault from the original bank,... More 

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ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Josh D, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and unique architecture while in Columbus. There is no better compliment than a return visit, so we hope to see you again soon. Best, Robert Kennedy General Manager More 

Cumming, Georgia
Top Contributor
123 reviews 123 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family met here during thanksgiving and enjoyed our holiday here. The room itself was a bit dated. I know they base their story on it being and old building with history. That doesn't mean I should feel I am literally still there. All in all the staff was friendly and helpful. We had a suite and it was very... More 

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ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

FranknJen, Thank you for taking the time to write a review. I appreciate your honest feedback and hope you choose to stay with us in the future! Sincerely, Robert Kennedy, General Manager More 

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed February 19, 2015

Super location that is best everything downtown. Super friendly staff. They are in an old bank building with a silver vault in the basement and safe deposit boxes from long ago. Rooms are spacious although some are odd size because of the shape of the building.

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ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear confusedNcinci, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More 

Erie, Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 9, 2015

Stayed here Feb 6-8 for cheer competition. Check in was easy nice enough staff. Room was smaller than expected for 4 people. Got stuck in one particular elevator twice. First time for approximately 3 minutes. Staff apologized. Breakfasts were good. The bar they have though however was very very limited kind of disappointing. Beer selection very weak. Overall an ok... More 

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ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear eriegurl67, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while attending the cheer competition. We thank you for your patronage and hope to... More 

Chicago, Illinois
Top Contributor
73 reviews 73 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 5, 2015

We were driving from KC to PA and our Tahoe had engine problems, so we needed to stop somewhere. We have 2 Shih-zu's and a 1 year old baby. We needed our daughter to have her own room (she wakes up with any kind of noise) and a place we could bring our dogs. We were tired and ready to... More 

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear mjr06, We appreciate you taking the time to share your experience with us. While I'm sorry to hear of your car trouble, we love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. Safe travels! Best, Robert Kennedy General Manager More 

New York City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel is built in an old bank. The lobby includes the old teller desks and the vault. It has a bunch of character. As for the rooms, even the studios feel like a nice New York City apartment. This hotel is a nice surprise for a downtown facility.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Jmallain, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our comfortable accommodations and great location while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Robert Kennedy General Manager More 

Michigander
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 15, 2015

2 pet peeves when staying at a hotel. Key card doesn't work when I get home from a late day of work, and TV stations are not working. Well, both occurred at this hotel over a 3 night stay. Also, the breakfast was terrible.

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear 2_Da_Lake, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues you experienced with the electronic key card and cable. Additionally, I regret our breakfast was not to your liking. We will take your comments under consideration as we continually work to improve our... More 

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