We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 141 Columbus hotels

Residence Inn Columbus Downtown

3.0 of 5 Hotel   |   36 East Gay Street, Columbus, OH 43215
Hotel website
Hotel deals
Hotel amenities
Special Deal
Free Breakfast
Save Saved
You added Residence Inn Columbus Downtown to your Saves list
Residence Inn Columbus Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
88%
Ranked #21 of 141 hotels in Columbus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
misspatrick1977 Columbus, Ohio
  • Reviews (179)
  • Photos (72)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (32)
  • Location
  • More
Write a Review

179 people have reviewed this hotel

Traveler rating
    95
    61
    15
    4
    4
See reviews for
29
41
16
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Columbus, Ohio
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As loyal Marriott rewards members we decided to stay one night here. Perfect location in the downtown....plenty to do within walking distance. Staff is wonderful...from the friendly guys at the valet stand, speedy check in, bartender, and the friendly lady at the breakfast bar. Rooms were PERFECT and the bed was typical Marriott. Got a good nights sleep. This hotel... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear misspatrick1977, It’s wonderful to hear from you. Your kind review serves as encouragement to our team who work hard to provide a pleasant stay. Thank you for staying with us and we hope to see you again. Sincerely, Robert Kennedy General Manager More

New Bern, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

Plusses: location, cleanliness, breakfast, staff, I could go on… Minus: Mattress in our room was squishy and sub-par. Time for a new, firm, comfortable mattress in room 702! Can't speak for the other rooms.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear LandscapeGuy, It’s nice to hear from you. Your sincere review, which highlights strengths and areas for improvement, is extremely valuable as it allows us to improve future guest experiences. Thank you for staying with us and we hope to see you again. Best, Robert Kennedy General Manager More

Vienna
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Ashely and the Camerons were absolutely wonderful. Even if this hotel wasn't perfectly located downtown, the customer service alone would make it totally worth a stay in this hotel. The room was clean and larger than the normal one bedroom suite, with a couch and full kitchenette. Even of the room had been standard, the customer service alone would have... More

Was this review helpful? Yes
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I brought a large group to stay in Columbus and we made a great selection when choosing this hotel. The location was great, right next door to a coffee shop, yogurt shop, salon, and restaurant/pub. The staff was amazing and very helpful. Joseph, who was the evening concierge host was helpful, professional and polite. The breakfast buffet was great and... More

Was this review helpful? Yes
Amherst, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I will echo previous reviews by saying we will definitely stay here again when in Columbus. The staff were very friendly, helpful and professional. The gentleman who checked us in was very nice and helpful as were the ladies who prepare the breakfast , many choices for breakfast and it was good, hot ,very nice . The room may be... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Laura H, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return... More

Detroit
Top Contributor
55 reviews 55 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice and conveniently located hotel. We were within walking distance (under a mile) of numerous hotels and the conference center. The lobby is uniquely appealing due to the hotel being in a former bank building. The rooms are nicely decorated with modern decor and spacious. Staff was very friendly and helpful. I will certainly stay again... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear JollyTravelerDetroit, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More

Spartanburg, South Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 14, 2014 via mobile

Our stay at the Residence Inn was truly a mixed bag & somewhat frustrating. I really wanted to love this hotel. The building has wonderful architecture & interesting history. The staff could not have been more helpful, friendly (especially Erica at the front desk) and professional. Breakfast in the morning was excellent and well serviced by multiple staff. However, while... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Spence50, Thank you for acknowledging that our associates were welcoming and that you appreciated our unique architecture even though you did not find our accommodations to your liking. I’m glad you enjoyed breakfast and I will share your kind remarks with Erica. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities... More

Cincinnati, Ohio
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 13, 2014

Had a comfortable stay in this uniquely remodeled bank. The hotel is like home with the exception of noisy door closers on each room door that echoed through the hotel. The staff was attentive and took care of all our needs. The breakfast happy hour area was in the old vault. I'll be calling this home base when returning for... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our amenities, but more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I'm thrilled we are you new hotel when traveling to Columbus. Best, Robert Kennedy, GM More

San Francisco
Top Contributor
161 reviews 161 reviews
95 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 10, 2014

Positive: Staying at a bank is neat and fun. The staff is friendly and tries their best to help with local advice. Rooms are spacious and clean. Neutral: Workout room is very very small. Only one elliptical for example. Negative: None. Elite benefits: No recognition whatsoever of Marriott elite status. No "thank you for being loyal" etc. Recently stayed on... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

I’m so glad you enjoyed our unique building, spacious suites and good service! My sincere apologies that we did not acknowledge your Marriott elite status; we appreciate your business and loyalty to our brand. Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for taking the time to write a review, and we hope... More

US
Contributor
16 reviews 16 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 25, 2014

Sometimes when you read reviews you need to be a Detective to try and figure out what is real and what is not. When you review a property you have to focus on the important things like cleanliness and safety and go from there. You cannot dwell on something that may never happen to another guest again. That being said... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

I’m so glad you enjoyed your experience staying at the Residence Inn Columbus Downtown during your convention. While I’m sorry to hear parking was frustrating; I’m delighted to know you enjoyed your stay. It’s encouraging to hear that our hard work is affecting the guest experience. I look forward to sharing your kind comments with our team. Thank you taking... More

Owners: What's your side of the story?
If you own or manage Residence Inn Columbus Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Residence Inn Columbus Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Columbus Downtown

Address: 36 East Gay Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Tingo, Marriott, Priceline, BookingOdigeoWL and Venere so you can book your Residence Inn Columbus Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Room/suite (20)
Viewed
Dining (9)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Columbus with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#13 Business Hotel in Columbus #14 Romantic Hotel in Columbus
Hotel Class
Number of rooms
126

Questions & Answers

Questions? Get answers from Residence Inn Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer