We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Columbus Downtown

#26 of 142 Hotels in Columbus
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
36 East Gay Street, Columbus, OH 43215
Special Offer
Save 15% This Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Residence Inn Columbus Downtown
Professional photos View all
Browse nearby
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Write a Review

223 reviews from our community

Traveler rating
    116
    75
    19
    8
    5
See reviews for
36
50
18
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (68)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (45)
All months
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hubs and i were in Columbus, OH for The Who/Joan Jett Show May 15th at Nationwide Arena. The hotel was quite comfortable. The room was spacious w/a fully equipped kitchen, comfortable Kingbed with choice of pillows. Shower was hot but was in need of repairs. We walked to The Arena and back. Weather was perfect! Room #911. Would stay there... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Kim H, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Robert Kennedy General Manager More 

Ohio
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great staff, spacious room and well located along Cbus route. Very cool lobby architecturally. Street noise was louder I thought it should be seeing we were on the 13th floor. Interesting there was actually a 13th floor, spooky ;-) Good bed so we slept well. Typical free breakfast, but staff was on top of keeping things stocked. Scrambles eggs were... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Lewwho, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Robert Kennedy General Manager More 

Welland, Canada
1 review
5 of 5 stars Reviewed 1 week ago

So happy with our stay. We were a group of 9 ladies travelling together to go to a conference at the arena. We came by bus so we didn't have a car to get around so the hotel is in a great location everywhere by walking. Ashley at the front desk was very helpful. Great breakfast and great rooms. Really... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Violet524, It's wonderful to hear that your group had a pleasant stay while in Columbus for the conference. I'm glad that you were able to take advantage of our great location. We appreciate your time in reviewing our hotel and I look forward to sharing your kind remarks with Ashley. Please visit us again. Best, Robert Kennedy General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The location is fantastic and the staff is very friendly. The staff go above and beyond for their customers to have a great stay. The complimentary breakfast is definitely a bonus. I would highly recommend anyone to stay at this hotel.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Musung K, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our friendly staff and ample breakfast. We appreciate your recommendation, but of course the highest form of praise would be your return! Best, Robert Kennedy General Manager More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This beautiful historic-building hotel, wonderful staff, amenities, location...all deserve 5 stars! From using the Marriott app to check in to the home-away-from-home feel of the room, this is one of my best hotel stays ever! In reviewing all of the negative reviews, I have not experienced any of those issues during my stay. In particular, someone posted a pic of... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Chad M, Thank you for your kind review. I'm glad that our friendly associates and amenities made for a nice visit. Your review serves as encouragement to our team who work hard to provide a pleasant experience. I'm delighted you felt at home. We appreciate you staying with us and look forward to a return visit. Best, Robert Kennedy... More 

Findlay, Ohio
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on a very busy weekend and as I was walking to my room the room beside was having a party, a loud one. My first thought was sleep is going to be at a premium, I closed the door to my room and never heard another thing. Delightfully quiet. Beside the very important quietness, the room was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Leslie L, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Robert Kennedy... More 

Boston
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

This location is fantastic! The building is the most beautiful Residence Inn we've ever stayed in. Cam checked us in and was able to accommodate additional requests, gave us fantastic information and made our experience fantastic!

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Mrs. DiBona, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing Cam, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Robert... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 6, 2015 via mobile

Historic hotel with a nice atmosphere. Bar tender, Justin, is a doll and makes a great drink recommendation. Ask for " The Last Stand". Tastes like summer in a glass! He's also a sweetheart and super cute so that's a bonus! Will be back!

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear hd112596, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with Justin; he works hard to deliver superior service. Thanks again and we look forward to your next... More 

Atlanta, Georgia
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2015

This location was a pleasure to stay in. It is so unique. The hotel is housed in the old Buckeye Federal Savings and Loan building in downtown Columbus on Gay Street. I grew up in Columbus and frequented this bank with my mother. The Marble and brass walls are still there, the unique ceiling outstanding. There is so much there... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear PWTraveler918, We are delighted that you took the time to write and I'm so glad you enjoyed our unique architecture. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and I look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (12)
Viewed
Dining (10)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities