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Residence Inn Columbus Downtown

#28 of 142 Hotels in Columbus
Certificate of Excellence
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36 East Gay Street, Columbus, OH 43215
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Residence Inn Columbus Downtown
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Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
Residence Inn Columbus Downtown
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218 reviews from our community

Traveler rating
    112
    74
    19
    8
    5
See reviews for
36
49
18
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Findlay, Ohio
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here on a very busy weekend and as I was walking to my room the room beside was having a party, a loud one. My first thought was sleep is going to be at a premium, I closed the door to my room and never heard another thing. Delightfully quiet. Beside the very important quietness, the room was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Leslie L, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Robert Kennedy... More 

Boston
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This location is fantastic! The building is the most beautiful Residence Inn we've ever stayed in. Cam checked us in and was able to accommodate additional requests, gave us fantastic information and made our experience fantastic!

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Mrs. DiBona, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing Cam, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Robert... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Historic hotel with a nice atmosphere. Bar tender, Justin, is a doll and makes a great drink recommendation. Ask for " The Last Stand". Tastes like summer in a glass! He's also a sweetheart and super cute so that's a bonus! Will be back!

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear hd112596, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with Justin; he works hard to deliver superior service. Thanks again and we look forward to your next... More 

Atlanta, Georgia
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2015

This location was a pleasure to stay in. It is so unique. The hotel is housed in the old Buckeye Federal Savings and Loan building in downtown Columbus on Gay Street. I grew up in Columbus and frequented this bank with my mother. The Marble and brass walls are still there, the unique ceiling outstanding. There is so much there... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear PWTraveler918, We are delighted that you took the time to write and I'm so glad you enjoyed our unique architecture. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and I look forward to... More 

Cincinnati, Ohio
Top Contributor
52 reviews 52 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 16, 2015

I used a reward certificate here to spend our anniversary after a nice dinner down the road. This hotel is a historic bank building and is very unique looking. Valet parking was only 20 bucks and the check in was speedy and easy. Our room was very nice and the bed was excellent. This room was clean and spacious and... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear tab32, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our unique architecture and comfortable accommodations. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best,... More 

Brooklyn, New York
Top Contributor
61 reviews 61 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 8, 2015

This hotel is full of history, comfortable rooms, great service and amazing employees. The hotel was once a bank… a lot of the details such as the vault door, tellers' stations, old ledgers are still around. The lobby area and ceiling in the dining area are gorgeous. It is located in downtown Columbus, literally in the middle of all the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Chophelie, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Robert Kennedy General Manager More 

Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2015

The Residence Inn Downtown Columbus is awesome. It is was converted into a hotel from an old bank. They kept many of the cool things about the hotel being a bank, but many updates were completed and the room I booked was top of the line. The breakfast area of the hotel was actually the vault from the original bank,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Josh D, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and unique architecture while in Columbus. There is no better compliment than a return visit, so we hope to see you again soon. Best, Robert Kennedy General Manager More 

Cumming, Georgia
Top Contributor
145 reviews 145 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 24, 2015

My family met here during thanksgiving and enjoyed our holiday here. The room itself was a bit dated. I know they base their story on it being and old building with history. That doesn't mean I should feel I am literally still there. All in all the staff was friendly and helpful. We had a suite and it was very... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

FranknJen, Thank you for taking the time to write a review. I appreciate your honest feedback and hope you choose to stay with us in the future! Sincerely, Robert Kennedy, General Manager More 

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed February 19, 2015

Super location that is best everything downtown. Super friendly staff. They are in an old bank building with a silver vault in the basement and safe deposit boxes from long ago. Rooms are spacious although some are odd size because of the shape of the building.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear confusedNcinci, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More 

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