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The Lofts Hotel

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55 East Nationwide Boulevard, Columbus, OH 43215
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1 room 1 guest
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The Lofts Hotel
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197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (197)
  • Mar-May only
    (46)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (45)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed at The Lofts hotel in Columbus for a friend's bachelorette party. The hotel was definitely not your average hotel, and felt like something that could be a hot spot in New York City. The rooms were very large, and they beds were super comfortable. It is a perfect location, and we could walk to lots of great... More 

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Toronto
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

OK, so this is a 4 dot hotel, but on my 1st (of 4) nights, 3 observations drove it down to 3 dots. individually, save for one item (more below), they're little misses, but collectively, they're not to be expected in this price range, and show a lack of attention to detail so, what were they? Well, 1st off, upon... More 

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Dirk B, General Manager at The Lofts Hotel, responded to this review

We sincerely appreciate you taking the time to share this review and for bringing these issues to our attention. We will be certain to address your concerns and hope that your next stay with us exceeds your expectations. Dirk Bengel General Manager The Lofts Hotel More 

Mint Hill, NC
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

While I do appreciate the architecture of the building, this hotel is connected to it's counterpart, the Crown Plaza. The 2 hotels share the same valet, same pool(which is a nice hike if your staying at The Lofts), same restaurant and you are walking back and forth between the 2 hotels constantly. My bill for 2 nights was over $700.... More 

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Dirk B, General Manager at The Lofts Hotel, responded to this review

We appreciate you selecting The Lofts Hotel during your recent trip to Columbus. I am sorry to hear that your experience while staying with us did not reach the high standards and expectations we have put in place for ourselves. We will be sure to address your concerns with the appropriate departments and hope to have to opportunity to host... More 

Ypsilanti, Michigan
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights for work. This has more of an apartment feel than a hotel. The decor is modern industrial. Has brick walls, open ceiling, wood beams, etc. was cool because it had a separate living room with TV, and huge bedroom. Bathroom was also roomy, clean, and modernly decorated. Overall was nice and would stay here again.

Was this review helpful? Yes
Dirk B, General Manager at The Lofts Hotel, responded to this review

Thank you for taking the time to share your review! We appreciate you choosing The Lofts Hotel and we are happy to hear that you enjoyed our guest rooms. The building was once a wallpaper factory and as such, boasts a unique style. Thanks again and we look forward to hosting you again soon! Dirk Bengel General Manager The Lofts... More 

Alliance, Ohio
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel apparently is owned and operated by the Crown Hotel that is adjoined to the property. When we first pulled in we did not see anybody there for parking so we ended up parking in the parking deck behind the place and walking around. Once we got inside the lobby it's like a little temporary desk setup with nobody... More 

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Dirk B, General Manager at The Lofts Hotel, responded to this review

Thank you for staying with us at The Lofts Hotel. I apologize that we missed the mark on customer service during your stay. We strive to always provide excellent customer service and I will be following up with our staff to ensure that we exceed your expectations next time. Thank you for taking the time to share your experience and... More 

Columbus, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at The Lofts Hotel for my wedding night before flying out to Jamaica for my honeymoon. Not only did they not have anything special set up for our wedding or anything even though we had called in advance and left notice that's what we were staying for, when we arrived at 11 pm there was nobody even in... More 

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Dirk B, General Manager at The Lofts Hotel, responded to this review

We appreciate you selecting The Lofts Hotel and for taking the time to share your review. I would like to sincerely apologize for inconvenience you experienced and will be certain to follow up with the respective departments. This is certainly not representative of the service we provide and hope that you will allow us the opportunity to better serve you... More 

North Canton, Ohio
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

I reserved the lofts for a corporate conference over the weekend and was surprised that it was so different than what the reviews and pictures show online. The room's architecture and design itself was a nice change, however, that was quickly overshadowed by the soiled comforter and bedding, dirty hallways that had room service trays lined across the foyer on... More 

Was this review helpful? Yes
Dirk B, General Manager at The Lofts Hotel, responded to this review

Thank you for selecting The Lofts Hotel during your recent trip to Columbus! I am happy to hear that you liked the architecture and design of our rooms. I would like to sincerely apologize for the issues you experienced while staying with us. It is certainly not representative of our customer service or cleanliness standards. We hope that you will... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

With it's hipster vibe & great service, I highly recommend this hotel. In June I stayed here for my birthday & wedding anniversary & they sent up a bottle of champagne!! I adore their giant bath tubs & minimalist style without sacrificing comfort for a moment. Their location is only blocks from many nightclubs, pubs & restaurants. I would highly... More 

Was this review helpful? Yes
Dirk B, General Manager at The Lofts Hotel, responded to this review

Thank you for selecting The Lofts Hotel during your special trip to Columbus! I am very pleased to hear that you received exceptional customer service and that you found our guest rooms to be stylish and comfortable. We appreciate your recommendation and hope to see you again soon! Dirk Bengel General Manager The Lofts Hotel More 

1 review
5 of 5 stars Reviewed July 7, 2015

We loved the Loft's so much much, we decided to go their for a second time even though our daily destination was 45 minutes away. The hotel is in a great location for the craft beer scene and convent with the Max and Erma's downstairs. And make sure to go to Wolf's Ridge Brewery for brunch and beer.

Was this review helpful? Yes
Dirk B, General Manager at The Lofts Hotel, responded to this review

Thank you for taking the time to share your kind review! I am thrilled to hear that you choose to stay with us again. We appreciate you sharing your great tips for places to go and eat in Columbus and we hope to see you again soon. Dirk Bengel General Manager The Lofts Hotel More 

Port Clinton, Ohio
Level Contributor
3 reviews
3 of 5 stars Reviewed June 23, 2015

I have stayed in lesser priced hotels all over the country that were more buttoned up with amenities and service than this hotel...it appears to be the step child of its sister Crowne Plaza hotel next door. We booked this hotel based on lack of availability of other choices for our event at Ohio State Stadium even though it was... More 

Was this review helpful? Yes
Dirk B, General Manager at The Lofts Hotel, responded to this review

We appreciate you taking the time to share your review of The Lofts Hotel. I am sorry to hear that we fell short of your expectations as it is our goal to consistently excite and delight our guests. We hope that you will allow us the opportunity to better serve you in the future. Dirk Bengel General Manager The Lofts... More 

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