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Comfort Inn & Suites

2.5 of 5
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650 South High Street, Columbus, OH 43215
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Comfort Inn & Suites
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Ranked #80 of 142 Hotels in Columbus
A recent review
5 of 5 stars reviewed 4 weeks ago
RRIDK Dekalb
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115 reviews from our community

Traveler rating
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    25
    9
    9
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36
26
4
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alexandria, Virginia
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed here on a 4 day business trip and about the only good thing I can say about this place is that I slept OK and it has a decent location; you can walk and explore the German Village just south of downtown Columbus. The room was in bad shape (even though it was one that looks to have... More 

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Dekalb
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at hotel from Feb 16-20th. I enjoyed my stay, the staff is second to none, I don't recall every ones name, however I had conversations will all staff members during my stay. Steve and Renee were awesome. Very friendly and helpful. Breakfast and rooms were great. I will be returning to Columbus next month and this will be... More 

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Monroe, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

I stayed with a few friends for a convention in the area, the location was great! Right in the middle of some good food and a short drive from the convention center. However as soon as I walked through the door I could see carpet torn up in the lobby and halls. Both our bedding and towels had pee and... More 

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Chicago, Illinois, United States
1 review
1 of 5 stars Reviewed January 28, 2015

My boyfriend and I stayed in this hotel last weekend. We were in town from Chicago for the all-star game. I understand this is not a five star hotel but our experience at this hotel was horrible. We were fortunate enough to have pulled back the covers and take a quick look at the sheets before getting and we were... More 

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Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

The hotel was very nicely decorated and looked festive for the holiday. The room was clean, comfortable, spacious and also well decorated. Breakfast was exceptional with many good choices including fresh bacon sausage biscuits. In room coffee, hairdryer, shampoo /conditioner, lotion, mini fridge and microwave were appreciated at such a good value.The front desk staff was friendly and helpful throughout.

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jaynashushi, General Manager at Comfort Inn & Suites, responded to this review

Suebruno, Thank you very much for the kind words regarding your stay at our hotel. We strive to keep our staff and rates friendly for guests. We are very pleased you enjoyed your room and the amenities during your stay. The hot breakfast is great to start your morning with and we're glad you enjoyed it. Thank you for staying... More 

United States
Top Contributor
120 reviews 120 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed December 27, 2014 via mobile

Pros Easy to find Close to the Palace Theatre Very close/walking distance to German Town Front desk attendant was very knowledgeable on bars and restaurants Clean room Mattress and pillows were comfy Mini refrigerator and microwave in all rooms Coffee available in lobby all day and night, but it's cold :( Cons Parking lot is very tight Only one front... More 

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Willoughby Hills, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

Not the greatest "curb appeal," but in the shadow of downtown without downtown price. Very clean, friendly staff. Fast free wi-fi, free parking. Great bar, High-Beck Tavern, just a block to the north - walk there & keep your parking space! Would stay there again if I ever go back to Columbus. Great restaurants nearby.

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jaynashushi, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind review! It was our pleasure to have made your stay so enjoyable. Your comments, suggestions, and constructive criticisms always help us to provide our guest with the best experience we are able to provide. As we continuously update our hotel and improve our services, we hope that you'll consider staying with us again in the... More 

Waynesboro, Pennsylvania
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

This hotel was in the perfect spot with easy access to the freeway and around the corner from German Village. The room was spacious and very comfortable, 4 pillows per bed, which is always a plus for me. My teenagers loved the TV channel selection as well.. If you are there when it is not too busy you may even... More 

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jaynashushi, General Manager at Comfort Inn & Suites, responded to this review

Thank you for offering us your kind review. We take or guest's opinions very seriously and attempt to make everyone's stay better than their last. As we continue to update our property and better our services, we graciously invite you to join us again in the future! More 

Cornwall, Canada
Top Contributor
129 reviews 129 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 1, 2014

Room was clean and spacious but definitely needs updating - there were some small holes in the walls and the carpet was rough. Breakfast was excellent. Decent location for touring Germantown and just over a 5 minute drive to the centre of Columbus. We were going to Nationwide Arena and this location was fine - we did drive altough public... More 

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jaynashushi, Guest Relations Manager at Comfort Inn & Suites, responded to this review

good morning ive read the response and we are terribly sorry about the inconvenience and i can assure that the next time you stay with us we will have things in order unfortunately weve been having renovation issues and are working diligently to get us back to a 100 percent i appreciate the feedback and if you have any questions... More 

Youngstown, Ohio, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 29, 2014

We've had several very noisy stays at this hotel, but we keep returning with hopes for improvement (it's a block-and-a-half from my brother-in-law's home). Last night was the death knell for our stays at this hotel. We were given a room adjoining another room, so only a closed [and locked] door between the rooms - even though the hotel was... More 

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jaynashushi, General Manager at Comfort Inn & Suites, responded to this review

i would like to apologize on the behalf of the hotel and asurre you that your next stay will be your best stay and thank you for the response your opinion matters and are working to correct those issues thank you and have a blessed day More 

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