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BEST WESTERN Suites

#26 of 142 Hotels in Columbus
Certificate of Excellence
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1133 Evans Way Court, Columbus, OH 43228-9178
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Best prices for: 1 room 1 guest
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BEST WESTERN Suites
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BEST WESTERN Suites
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166 reviews from our community

Traveler rating
    82
    51
    23
    5
    5
See reviews for
71
39
10
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Suites
See the most recent reviews
Salem, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2015

I always enjoy my stay at Best Western Hotels. If there is ever a problem, the staff at the front desk always makes sure we are very happy. We had a reservation problem with our rewards and they straightened it out at this hotel. Again, we were very happy with our stay. Your rewards people need to make sure they... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are glad you enjoyed your stay, our staff is always willing to help however they can. Please check us out again. Hope to see you soon. More 

1 review
4 of 5 stars Reviewed January 12, 2015

Well, when I go to a hotel I don't look for 5 stars, because I go out all day after breakfast. Of course I look for a good neighborhood, best bedroom,,bathroom with all the commodity. And a good public transpotation because I don't drive, I like to walk but no so far,there I have a taxi.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. Many people use this site to check us out. What better way to get the scoop on us. Thanks for letting the world know how we are doing. More 

New Castle, United States
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 9, 2015

I hate to have to send such a sad review because this was one of my favorite Best Westerns. On New Years day, we drove 7 hours to get to this hotel. Our whole family was finally able to get together for Christmas and we were looking forward to our stay at this particular hotel. Never would have thought that... More 

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

First I would like to apologize for the problems you encountered with your rewards points, when a guest reserves a two night stay and only wants one on their points it calls for two reservations to be assigned. This does make the desk clerk unaware of the second night due to the arrival times. However you should have been rewarded... More 

New Castle, United States
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 8, 2015

At check-in, Margaret did not acknowledge that I was a loyal "diamond member" and proceeded to ask for a credit card to pay for the night stay. I had to tell her that we were staying two nights, not one and that one was from "points" and the second night was a corporate "voucher" that I had earned during a... More 

Review collected in partnership with Best Western

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Las Vegas, Nevada
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 4, 2015

Wonderful staff in this comfortable and clean hotel. Property is being updated and the fitness room was closed when we were there. Breakfast has enough selections for anyone's preferences - and they have really good coffee!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for staying at Best Western while you were in Columbus, We are glad you enjoyed your stay with us.. Thank you for your feedback. Hope to see you again. More 

1 review
5 of 5 stars Reviewed December 21, 2014

Very accommodating staff, rooms always clean when I stay in Columbus I stay at Best Western in Hilliard. I will continue to recommend this location to friends and colleagues. I use this chain whenever possible and have always had good experiences

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for choosing our hotel for your stay in Columbus. We take pride in our staff and the customer service we offer to our guest. We have many return guest like yourself that have become a big part of our Best Western family. We always look forward to seeing our return guest and receiving feedback to continue to provide... More 

Cleveland, OH, United States
1 review
4 of 5 stars Reviewed December 15, 2014

Overall it was a nice place to stay. There was a nIce staff, good sized room and plenty of breakfast choices. If you like a firm mattress, this is the place for you. My back didn't like it, but that's not BW's fault. Note...the pool is under construction through January 2015, I believe.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for letting us know what you think about us! I am glad you enjoyed your stay. Sorry our mattresses are to firm for you they have all recently been replaced with the room renovations and are still very new. The pool is under construction however we are filling it today and should be ready to go by the... More 

Valhalla, NY, United States
1 review
5 of 5 stars Reviewed December 2, 2014

It is right off highway 70, located in a nice new area, many restaurants nearby. The room is large and clean. Breakfast is sufficient, not great. We are a family of four, with two boys, were passing by Columbus OH area for one night stay. The stay was a pleasant experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are located right along I70 about 6 miles west of Downtown Columbus, which is very convenient. We are looking at some better breakfast options. I am glad you and your family enjoyed your stay. Stop back and check out our new breakfast when we get it in place and let us know what you think. Hope to see you... More 

Canton, United States
1 review
5 of 5 stars Reviewed November 30, 2014

My stay at the this hotel was very nice, the whole staff is very friendly and professional. I found the room to be very clean and comfortable. I would highly recommend a stay at this hotel. The breakfast was very good with plenty of hot and cold options.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Glad you enjoyed your stay with us! We look forward to the response back from our guest. Hope to see you again! More 

Galesburg, United States
1 review
5 of 5 stars Reviewed November 21, 2014

Very clean with a clean smell. carpet in the halls and room seem to be fairly new. room was roomy and comfortable. Staff was very pleasant and helpful. internet worked well. Breakfast was good and hot. breakfast attendant was pleasant and kept the food refilled. Price was competitive with comparable hotels in the area. Overall experience was great. I will... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. We are glad you enjoyed your stay with us Hope to see you again on your next visit to Columbus. More 

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