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BEST WESTERN Suites

#27 of 142 Hotels in Columbus
Certificate of Excellence
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1133 Evans Way Court, Columbus, OH 43228-9178
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BEST WESTERN Suites
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173 Reviews from our TripAdvisor Community

Traveler rating
    85
    54
    24
    5
    5
See reviews for
75
42
10
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Portuguese first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (43)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (31)
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Madison, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I have family in the area and this is the only hotel we stay at when we visit. The rooms are very comfortable and the staff is always friendly and helpful! The breakfast buffet has a great selection and the times when breakfast is available are very convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes
Fort Mitchell, Kentucky
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed one night while in town for a concert. No hassle checking in. The front desk employees were very kind. Room was decent sized for the price. Very clean. Had a microwave and a mini fridge. Within walking distance of a Steak and Shake and a Bob Evans. They were in the middle of hallway and Lobby restorations but mess... More 

Was this review helpful? Yes
Pittsburgh, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Picked hotel for convenience to where we were going. Was clean, well appointed lobby - very nice room. A little pricey for our needs - but husband did not check price before registering. We loved the pool and hot tub and the breakfast was outstanding. One complaint was I wish the breakfast hour had been till 9:30 am - when... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for letting us know how we are doing. I am glad you enjoyed your stay. Our breakfast is open until 10 o'clock on the weekend and 9 o'clock during the week. I will check in to see if that can be adjusted to help our guest that want to sleep in. Hope you stop by again and check... More 

Rochester, New York, United States
Top Contributor
75 reviews 75 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Conveniently located off the highway. Nice decor, comfy beds, great price and nice staff. Breakfast was great! The internet worked well for me. Bob Evans and other similar places are nearby for a casual dinner. Great for a stop along the way1

Was this review helpful? Yes 1
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for letting the world know how we are doing! So glad you enjoyed your stay. We are located right along I-70 just 6 miles west of downtown Columbus, very convenient for travelers coming into the Columbus area. Hope to see you again! More 

West Sedona, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice looking hotel with easy access from the Highway. Welcoming lobby. Lovely, very clean and comfortable room. Love the couch because I do not like watching TV from bed. Room nice size but a couch alone does not make a suite. ..in my opinion. Good breakfast with both hot and cold choices. I could not give this hotel 5... More 

Was this review helpful? Yes 3
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for staying with us. All our rooms come with the sleeper sofa which is a nice extra in the rooms. I am sorry the desk was unattended upon arrival. Sometimes our staff has to put on many hats to take care of the guest request. I am sorry they did not apologize or explain why you had to... More 

Mansfield
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Clean room, updated, friendly staff, very poor internet. My husband had to work on his laptop that night, and got kicked off wifi many times in the room...we finally went to the lobby to work until 1 am and it worked fine there. I could not get Netflix to load on my tablet in the room, either. They are in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. I am sorry for the internet problems that you encountered. We are having our internet provider check it out to fix all issues. We are also renovating our public areas and some of the routers may have been done during your stay. I want to apologize and say I hope... More 

Sandusky, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Everything was a very good experience except for the internet. I could not get it to work at all. I tried to do a MapQuest but it would not work. Breakfast was very good and there were a lot of choices of food.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I am sorry for the issues you had with our internet. We have had a few complaints on this issue and have a tech checking this out to see what is going on. We understand how important it is to have this available for our guest. We are under renovation of our public areas and the routers have been moved... More 

Virginia Beach, United States
2 reviews
5 of 5 stars Reviewed April 22, 2015

I definitely suggest to stay here if you need to stop and stay. The pool was in great condition and the breakfast was actually good, not like some can be. Hotel was just as described and I would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Trip Advisor is a wonderful tool for the hotel business. Feedback from our guest not only helps future guest before they book with us it also helps us to get the word out how we are doing, Thank you for using this tool, hope to see you on your next trip to Columbus. More 

Trenton
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 12, 2015

This is our favorite Best Western property and we will miss it. (Daughter graduating from OSU). We have stayed numerous times at these suites and the quality has been consistently excellent. The property is always clean and neat with a staff that helps in every way possible. They are friendly and pleasant- offering to assist before being asked! The manager,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Our staff here will miss you and your family. We are glad you have enjoyed your stay with us. Good luck to your daughter! and we hope you stop in whenever you are in Columbus. Guest like yourself are one of the rewards we get in the hotel business. More 

Mason
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

This best western is out of the way but is one of the nicer motels I have stayed in for a while. The staff was excellent, the room very nice and the bed was extremely comfortable. there is some traffic when trying to it, but this minor hassle is well worth the accommodations.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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