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BEST WESTERN Suites

3.0 of 5 1133 Evans Way Court, Columbus, OH 43228-9178
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Certificate of Excellence 2014
BEST WESTERN Suites
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BEST WESTERN Suites
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137 reviews from our community

Traveler rating
    67
    43
    18
    5
    4
See reviews for
63
32
7
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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canfield, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Overall satisfied with my stay for the price. Exterior of the hotel was a little rough and could use a face lift. Room was clean. If I wanted to be picky - TV picture was fuzzy at times, bed was on the firm side, older microwave and fridge (fridge ticked so we unplugged so it wouldn't keep us awake). Breakfast... More

Review collected in partnership with Best Western

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Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The room was updated and clean; however, the woman in charge of the breakfast area was surly and rude. We could have accepted the fact that breakfast ended at 9AM - even though there was no sign indicating the hours and we arrived at 9:05; but, it was the way she spoke to us and continued to eat her breakfast... More

Was this review helpful? Yes 1
BWManagerCynthia, Manager at BEST WESTERN Suites, responded to this review

I want to say I am sorry for your unpleasant experience here. At Best Western we thrive on giving our guest exceptional customer service. This was not brought to my attention. By reading the Trip Advisor responses I was surprised to see this. Any guest that misses the sign posted by the breakfast room door of the times breakfast is... More

Top Contributor
132 reviews 132 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got put up here on a business trip and really enjoyed my stay. Room was nice and clean, (microwave looked antique but I didn't have a need for it) fridge worked fine, staff was freindly, breakfast was ok. Overall a nice experience and would definitely stay again.

Was this review helpful? Yes 2
BWManagerCynthia, Manager at BEST WESTERN Suites, responded to this review

Thank you for staying with us. Our hotel is under a three year renovation plan and our rooms were part of the first phase.Fridges and microwaves are scheduled for replacement( we do still have a few outdated ones)we are waiting on the next shipment of new ones. Please check us out in the future many more upgrades are coming. More

Belleville, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The exterior of the hotel is quite nice and the lobby and corridors seem updated. The rooms we had were quite large, which was good, but they could have used some updating. The carpet looked old and the fridge and microwave in our room were straight out of the sixties. The fridge had been turned off, presumably to defrost it,... More

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BWManagerCynthia, Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. I love the feed back so that we can make the improvements that are needed. We are currently in a three year renovation plan. The first phase is wrapping up,( all guest rooms) pending delivery of the fridges and microwaves. We have had a tech here for our internet to... More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

During our one night stay at this hotel just off of hwy 70 in Columbus, we were appalled to see multiple roaches running across the carpet just before going to bed. We talked to staff in the morning, who made a call to the manager, who offered no support or resolution. We will not be returning to any Best Western... More

Was this review helpful? Yes 1
BWManagerCynthia, Manager at BEST WESTERN Suites, responded to this review

I am sorry your stay with us was unsatisfactory. I have had the professional pest control out to investigate the claim of roaches and they assure me it was some form of a beatle that make its way in during the winter months. The weather is cooling down here in Columbus and being next to and open field can make... More

Centerburg, United States
1 review
5 of 5 stars Reviewed September 8, 2014

Rennovations done to the property were very nice, boyfriend and I stay at the property 2-3 times per year and really enjoy ourselves. The hotel is always real clean do not have any problems while we are there. The property is quiet and relaxing.

Review collected in partnership with Best Western

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BWManagerCynthia, Manager at BEST WESTERN Suites, responded to this review

Glad you enjoyed your stay! Hope to see you again. More

Saint Jacob, Illinois
Top Contributor
52 reviews 52 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 28, 2014

The Best Western Suites was a nice hotel. The suite was very spacious. The bed was comfortable and with the air conditioner on we didn't hear any noise from other guests or the highway. The breakfast was ok...normal breakfast. We didn't use the fitness center or the pool, but both looked nice. We would stay here again. On a side... More

Was this review helpful? Yes 3
gainesville, florida
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 25, 2014

My family and I stayed here the night before our flight back home. Definitely one the the nicest, cleanest, roomiest best western I've ever stayed in!! The indoor pool and hot tub was great! Would highly recommend this hotel... Was close to a lot of shops and restaurants also.

Was this review helpful? Yes 3
Philadelphia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

For location, service, spacious nicely decorated rooms, cleanliness, and very quiet atmosphere, this hotel is a 10. Employees were helpful and the price is so reasonable. Great experience beginning to end.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Livonia, United States
1 review
3 of 5 stars Reviewed August 25, 2014

Nice clean place, clean pool area but it was difficult to get the pool towels. Entrance is oddly located. The price shown on TripAdvisor(85.00 or so) is not available, so don't get sucked in. The corporate call center couldn't give us the shown price nor could the location. Additional bath towels in the room would be a nice touch. This... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Suites

Address: 1133 Evans Way Court, Columbus, OH 43228-9178
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Suites 3*
Number of rooms: 52
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Also Known As:
Best Western Columbus
Best Western Hotel Columbus
Columbus Best Western
BEST WESTERN Suites Columbus, Ohio

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