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BEST WESTERN Suites

3.0 of 5 1133 Evans Way Court, Columbus, OH 43228-9178
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Certificate of Excellence 2014
BEST WESTERN Suites
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BEST WESTERN Suites
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159 reviews from our community

Traveler rating
    77
    50
    23
    5
    4
See reviews for
68
38
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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United States
1 review
4 of 5 stars NEW

Professional, helpful staff who went above and beyond.... I arrived early (about 3 hours before check in) but the lady at the desk called housekeeping to see if my room was ready, and when it was allowed me to check in then. The room was clean, there was 2 regular coffee packets (instead of the normal 1), and although I... More 

Review collected in partnership with Best Western

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Sylvania
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I did not have the greatest stay back in May 2013. I am glad to say that the rooms have been updated and it was a much better experience. The room was much cleaner. I checked the reviews before booking and they did take care of the towel issue that some one wrote about. They just need to ensure that... More 

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St. Catharines, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

We had a very good night at this Best Western on our long road trip. The room was quiet and very comfortable, the Internet was fast, the staff helpful and the breakfast was good. The only comment I have is the bath towels were a bit thin!

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for selecting our hotel for your stay. We love the feedback from our guest. We are checking into a better quality towel. They are ordered just pending arrival. Your comments help us to know what needs our attention. Keep responding to Trip Advisor its a great help to our business. More 

Canton, United States
2 reviews
5 of 5 stars Reviewed January 23, 2015

Great stay and value for your money. They still have a few smoking rooms! Yea for me! Staff is very friendly as well. Plenty to do in the area and every type of restaurant you desire is only minutes away. Very close to my place of work.

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Glad you had a wonderful stay with us. We do offer smoking rooms which are always sold out so make sure to call ahead for those. Our staff has received many customer service awards, we take pride in helping our guest. Our employees have been with us many years and they do enjoy their job. The Taxi service we use... More 

Salem, United States
1 review
4 of 5 stars Reviewed January 14, 2015

I always enjoy my stay at Best Western Hotels. If there is ever a problem, the staff at the front desk always makes sure we are very happy. We had a reservation problem with our rewards and they straightened it out at this hotel. Again, we were very happy with our stay. Your rewards people need to make sure they... More 

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are glad you enjoyed your stay, our staff is always willing to help however they can. Please check us out again. Hope to see you soon. More 

1 review
4 of 5 stars Reviewed January 12, 2015

Well, when I go to a hotel I don't look for 5 stars, because I go out all day after breakfast. Of course I look for a good neighborhood, best bedroom,,bathroom with all the commodity. And a good public transpotation because I don't drive, I like to walk but no so far,there I have a taxi.

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. Many people use this site to check us out. What better way to get the scoop on us. Thanks for letting the world know how we are doing. More 

New Castle, United States
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 9, 2015

I hate to have to send such a sad review because this was one of my favorite Best Westerns. On New Years day, we drove 7 hours to get to this hotel. Our whole family was finally able to get together for Christmas and we were looking forward to our stay at this particular hotel. Never would have thought that... More 

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

First I would like to apologize for the problems you encountered with your rewards points, when a guest reserves a two night stay and only wants one on their points it calls for two reservations to be assigned. This does make the desk clerk unaware of the second night due to the arrival times. However you should have been rewarded... More 

New Castle, United States
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2015

At check-in, Margaret did not acknowledge that I was a loyal "diamond member" and proceeded to ask for a credit card to pay for the night stay. I had to tell her that we were staying two nights, not one and that one was from "points" and the second night was a corporate "voucher" that I had earned during a... More 

Review collected in partnership with Best Western

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Las Vegas, Nevada
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2015

Wonderful staff in this comfortable and clean hotel. Property is being updated and the fitness room was closed when we were there. Breakfast has enough selections for anyone's preferences - and they have really good coffee!

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for staying at Best Western while you were in Columbus, We are glad you enjoyed your stay with us.. Thank you for your feedback. Hope to see you again. More 

1 review
5 of 5 stars Reviewed December 21, 2014

Very accommodating staff, rooms always clean when I stay in Columbus I stay at Best Western in Hilliard. I will continue to recommend this location to friends and colleagues. I use this chain whenever possible and have always had good experiences

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for choosing our hotel for your stay in Columbus. We take pride in our staff and the customer service we offer to our guest. We have many return guest like yourself that have become a big part of our Best Western family. We always look forward to seeing our return guest and receiving feedback to continue to provide... More 

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Additional Information about BEST WESTERN Suites

Address: 1133 Evans Way Court, Columbus, OH 43228-9178
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Suites 3*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western, Expedia, Priceline and Odigeo so you can book your BEST WESTERN Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Columbus
Best Western Hotel Columbus
Columbus Best Western
BEST WESTERN Suites Columbus, Ohio
Hotel Style:
#3 Best Value Hotel in Columbus
#11 Business Hotel in Columbus
#12 Family Hotel in Columbus

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