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BEST WESTERN Suites

3.0 of 5 1133 Evans Way Court, Columbus, OH 43228-9178
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Certificate of Excellence 2014
BEST WESTERN Suites
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BEST WESTERN Suites
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149 reviews from our community

Traveler rating
    74
    45
    21
    5
    4
See reviews for
65
36
8
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Cleveland, OH, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Overall it was a nice place to stay. There was a nIce staff, good sized room and plenty of breakfast choices. If you like a firm mattress, this is the place for you. My back didn't like it, but that's not BW's fault. Note...the pool is under construction through January 2015, I believe.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for letting us know what you think about us! I am glad you enjoyed your stay. Sorry our mattresses are to firm for you they have all recently been replaced with the room renovations and are still very new. The pool is under construction however we are filling it today and should be ready to go by the... More 

Valhalla, NY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It is right off highway 70, located in a nice new area, many restaurants nearby. The room is large and clean. Breakfast is sufficient, not great. We are a family of four, with two boys, were passing by Columbus OH area for one night stay. The stay was a pleasant experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are located right along I70 about 6 miles west of Downtown Columbus, which is very convenient. We are looking at some better breakfast options. I am glad you and your family enjoyed your stay. Stop back and check out our new breakfast when we get it in place and let us know what you think. Hope to see you... More 

Canton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay at the this hotel was very nice, the whole staff is very friendly and professional. I found the room to be very clean and comfortable. I would highly recommend a stay at this hotel. The breakfast was very good with plenty of hot and cold options.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Glad you enjoyed your stay with us! We look forward to the response back from our guest. Hope to see you again! More 

Galesburg, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean with a clean smell. carpet in the halls and room seem to be fairly new. room was roomy and comfortable. Staff was very pleasant and helpful. internet worked well. Breakfast was good and hot. breakfast attendant was pleasant and kept the food refilled. Price was competitive with comparable hotels in the area. Overall experience was great. I will... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. We are glad you enjoyed your stay with us Hope to see you again on your next visit to Columbus. More 

Glencoe
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed November 13, 2014

Another visit to a Best Western offering great service for a reasonable cost. This Best Western Suites located in Columbus, Ohio is easy to get to from interstate with great access to restaurants and shopping opportunities. The hotel is nicely appointed with large, clean and comfortable rooms. The complimentary breakfast was simple but good for a quick start to the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Glad you enjoyed your stay with us! Hope you stop by again on your travels through Columbus. We are making some changes so remember to stop by and check us out. More 

Baltic, United States
1 review
5 of 5 stars Reviewed November 13, 2014

I had a rewards card with another hotel before Best Western and they never gave any rewards for the many times I stayed there. I have stayed at Best Western not for the rewards which came twice as fast as the others, but because they have the best hotels to stay at with all that anyone could ask for. So... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for choosing Best Western for your choice of Hotel. There are now three types of Best Westerns the Standard (our hotel) the Plus and the Premier. Our mission is to provide superior customer service. Thank you for helping us to do this by responding to Trip Advisor and letting us know how we are doing. More 

Columbus, United States
1 review
3 of 5 stars Reviewed November 11, 2014

Breakfast was not what I expected. Plus they ran out of meat well before breakfast was over. The room was clean and staff was very nice. The hotel is also close to near by food joints and shopping centers

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, Manager at BEST WESTERN Suites, responded to this review

Thank you for responding on Trip Advisor. We always want the feedback from our guest so we can make your stay a perfect one. We currently are looking into our breakfast items, everyday we offer a three hot items and multiple pastries and fruits and of course everyone's favorite the biscuits and sausage gravy. We will be adding some new... More 

Wellington
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed November 7, 2014

Have stayed here every time we visit Columbus! Staff is outstandingly customer oriented & always aim to please. Rooms very clean & beds are very comfortable. Lots of pillows to choose from for most comfortable sleep. As usual a MOST enjoyable visit!

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

The benefit of this business is the return guest. We have many like yourself that we like to think of as our Best Western family. Return guest help us know what the guest likes and that way we can make your stay extra special. Thank you for being a part of our family. More 

Lexington, Kentucky
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2014

Visited Columbus to go to American Girl at the last minute. Seeing as OSU was playing rooms were scarce. Called here and they had a room for us. They also accepted our free room voucher. Room was great, as was the pool area. Also was in a great central location.

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. I am glad you enjoyed your stay. Hope the little one enjoyed the American Girl Outing that brought you to town. Hope to see you again! More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2014

Sent my sister and her husband on a weekend getaway and they stayed here. Said the hotel was ok, not great, and were annoyed that the curtains in the room do not close fully, letting in a harsh glare from the parking lot lights all night. After complaining to the front desk in the morning about this causing them a... More 

Was this review helpful? Yes 1
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I love the responses on Trip Advisor, sometimes this is how managers become aware of the problems that the guest are having. This issue was brought to my attention and I personally checked out the drapes. I could not find any issue with them which could of been due to the fact the maintenance team may have already fixed it.... More 

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Additional Information about BEST WESTERN Suites

Address: 1133 Evans Way Court, Columbus, OH 43228-9178
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Suites 3*
Number of rooms: 52
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Also Known As:
Best Western Columbus
Best Western Hotel Columbus
Columbus Best Western
BEST WESTERN Suites Columbus, Ohio
Hotel Style:
#3 Best Value Hotel in Columbus
#9 Family Hotel in Columbus
#15 Business Hotel in Columbus

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