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BEST WESTERN Suites

3.0 of 5 1133 Evans Way Court, Columbus, OH 43228-9178
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Certificate of Excellence 2014
BEST WESTERN Suites
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BEST WESTERN Suites
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157 reviews from our community

Traveler rating
    77
    48
    23
    5
    4
See reviews for
68
38
9
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Catharines, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a very good night at this Best Western on our long road trip. The room was quiet and very comfortable, the Internet was fast, the staff helpful and the breakfast was good. The only comment I have is the bath towels were a bit thin!

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Canton, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great stay and value for your money. They still have a few smoking rooms! Yea for me! Staff is very friendly as well. Plenty to do in the area and every type of restaurant you desire is only minutes away. Very close to my place of work.

Review collected in partnership with Best Western

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Salem, United States
1 review
4 of 5 stars Reviewed 1 week ago

I always enjoy my stay at Best Western Hotels. If there is ever a problem, the staff at the front desk always makes sure we are very happy. We had a reservation problem with our rewards and they straightened it out at this hotel. Again, we were very happy with our stay. Your rewards people need to make sure they... More 

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are glad you enjoyed your stay, our staff is always willing to help however they can. Please check us out again. Hope to see you soon. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Well, when I go to a hotel I don't look for 5 stars, because I go out all day after breakfast. Of course I look for a good neighborhood, best bedroom,,bathroom with all the commodity. And a good public transpotation because I don't drive, I like to walk but no so far,there I have a taxi.

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for taking time to respond to Trip Advisor. Many people use this site to check us out. What better way to get the scoop on us. Thanks for letting the world know how we are doing. More 

New Castle, United States
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I hate to have to send such a sad review because this was one of my favorite Best Westerns. On New Years day, we drove 7 hours to get to this hotel. Our whole family was finally able to get together for Christmas and we were looking forward to our stay at this particular hotel. Never would have thought that... More 

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

First I would like to apologize for the problems you encountered with your rewards points, when a guest reserves a two night stay and only wants one on their points it calls for two reservations to be assigned. This does make the desk clerk unaware of the second night due to the arrival times. However you should have been rewarded... More 

New Castle, United States
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At check-in, Margaret did not acknowledge that I was a loyal "diamond member" and proceeded to ask for a credit card to pay for the night stay. I had to tell her that we were staying two nights, not one and that one was from "points" and the second night was a corporate "voucher" that I had earned during a... More 

Review collected in partnership with Best Western

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Las Vegas, Nevada
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff in this comfortable and clean hotel. Property is being updated and the fitness room was closed when we were there. Breakfast has enough selections for anyone's preferences - and they have really good coffee!

Review collected in partnership with Best Western

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BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for staying at Best Western while you were in Columbus, We are glad you enjoyed your stay with us.. Thank you for your feedback. Hope to see you again. More 

1 review
5 of 5 stars Reviewed December 21, 2014

Very accommodating staff, rooms always clean when I stay in Columbus I stay at Best Western in Hilliard. I will continue to recommend this location to friends and colleagues. I use this chain whenever possible and have always had good experiences

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for choosing our hotel for your stay in Columbus. We take pride in our staff and the customer service we offer to our guest. We have many return guest like yourself that have become a big part of our Best Western family. We always look forward to seeing our return guest and receiving feedback to continue to provide... More 

Cleveland, OH, United States
1 review
4 of 5 stars Reviewed December 15, 2014

Overall it was a nice place to stay. There was a nIce staff, good sized room and plenty of breakfast choices. If you like a firm mattress, this is the place for you. My back didn't like it, but that's not BW's fault. Note...the pool is under construction through January 2015, I believe.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for letting us know what you think about us! I am glad you enjoyed your stay. Sorry our mattresses are to firm for you they have all recently been replaced with the room renovations and are still very new. The pool is under construction however we are filling it today and should be ready to go by the... More 

Valhalla, NY, United States
1 review
5 of 5 stars Reviewed December 2, 2014

It is right off highway 70, located in a nice new area, many restaurants nearby. The room is large and clean. Breakfast is sufficient, not great. We are a family of four, with two boys, were passing by Columbus OH area for one night stay. The stay was a pleasant experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are located right along I70 about 6 miles west of Downtown Columbus, which is very convenient. We are looking at some better breakfast options. I am glad you and your family enjoyed your stay. Stop back and check out our new breakfast when we get it in place and let us know what you think. Hope to see you... More 

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Additional Information about BEST WESTERN Suites

Address: 1133 Evans Way Court, Columbus, OH 43228-9178
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Suites 3*
Number of rooms: 52
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Also Known As:
Best Western Columbus
Best Western Hotel Columbus
Columbus Best Western
BEST WESTERN Suites Columbus, Ohio
Hotel Style:
#3 Best Value Hotel in Columbus
#10 Business Hotel in Columbus
#12 Family Hotel in Columbus

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