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All 141 Columbus hotels

Candlewood Suites Polaris

2.0 of 5 Hotel   |   8515 Lyra Drive, Columbus, OH 43240
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Ranked #54 of 141 hotels in Columbus
A recent review
5 of 5 stars reviewed 1 week ago
Satie911 Hyderabad, Andhra Pradesh, India
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70 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Hyderabad, Andhra Pradesh, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing place to stay, awesome staff, Clean Rooms, Great Surroundings. What else we need.. Enjoy your stay.. I bet you too will love it.. Good shopping places nearby.. Target, BestBuy, Below5, Home Depot..

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1 review
3 of 5 stars Reviewed 1 week ago

The good: Location (easy walk to several good restaurants), clean rooms, rate, lots of room, friendly staff, fast free WiFi. The bad: AC doesn't cool the bedroom very well, noise: both the steps and the room above are VERY noisy. Sounds like a herd of elephants in the stairwell. The person in the room above sounds like he/she is stomping... More

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2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I, along with my 8yo found this gem here on Trip Advisor. Super clean rooms, ridiculously comfortable bedding and neat of all, a kitchenette complete with stovetop, pans, dishwasher and tableware. Need to borrow a DVD or a board game? How about a crock pot or a blender? They got it, just ask Jauron or Paul @... More

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Brunswick, Ohio
1 review
5 of 5 stars Reviewed June 9, 2014

Other than encountering a very large dog (well over 80 lbs) in the hallway we very much enjoyed our stay and would not hesitate visiting Candlewood again. We were late arrivals and when we called ahead your staff was very helpful and courteous.

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Rushville, Ohio
1 review
5 of 5 stars Reviewed June 6, 2014

To whom it may concern, Our experience at Candlewood Suites was amazing! We have stayed at a lot of hotels and a lot of them were good; but none of them were at the level of this one. The staff and pool were awesome. The staff were really nice and I liked how the pool was heated (because I hate... More

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Columbus, Ohio
1 review
4 of 5 stars Reviewed June 4, 2014

I stayed at this property for over two months. That being said, the hotel is in a great location, close to everything including freeways. I do have to say coming into an extended stay I understand the housekeeping is a weekly deal. I didn't expect anything else, so you get what get. My only complaint was with requesting extra towels.... More

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Pawleys Island
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2014

I stay in the Polaris area once a month, normally not here, the night I checked in I pulled down the comforter and there were candy wrappers. Didn't realize this was a once a week cleaning deal, when I finally got my room cleaned, I was left zero towels, the cleaning lady offered my dirty hand towels from the dirty... More

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Mica B, General Manager at Candlewood Suites Polaris, responded to this review

On behalf of the Candlewood Suites Polaris, please accept my apology for your unpleasant stay at our hotel. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We have thoroughly reviewed your noted issues with our housekeeping staff and have completed a follow-up traning with our... More

Seattle, Washington
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 26, 2014

I'll say from the outset that, as far as accommodations go, the hotel is just fine. You get what you pay for. And the value is good. Having a fitness room and a free washer/dryers are a plus, indeed. The rooms are adequately appointed and the bathrooms are clean. I do want to mention a couple of things about my... More

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Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review

Thank you for taking the time to review our Candlewood Suites Polaris. I am pleased to hear that you were happy with the room accommodations however I do apologize for the other situations which caused and inconvenience for you. The Friday you arrived, the hotel had been sold out the night before and due to unforeseen circumstances, we were short... More

Novi Ligure, Italy
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 25, 2014 via mobile

I booked a suite room to stay with my family, two daughters, my wife, and a dog, to enjoy Memorial Day weekend. However upon checking in this hotel, we were told that the room we booked had some issues and it was unable to use. It was already 7 pm. They knew that the room was not available but did... More

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Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review

First I want to offer my sincere apologies that you did not have a pleasant experience at our Candlewood Suites Polaris. I do, however, want to thank you for taking the time to review our hotel. I am so sorry that we were unable to accommodate your original room request and that you were not notified in advance. I too... More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 25, 2014

Visited Candlewood in March this year on a business trip. Since it is located very near to my office, this was a great option. Room was spacious and clean,the front desk staff were friendly and there were a lot of eating options available near by as well.Tthe only challenge I faced there was they do not provide shuttle services which... More

Was this review helpful? Yes
Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review

Thank you for taking the time to review our Candlewood Suites Polaris. I am pleased to hear you enjoyed your stay however I am sorry that our inability to offer shuttel service later in the evening created an inconvenience for you. We have recently hired additional staff to ensure our ability to offer shuttle service into the early evening as... More

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Additional Information about Candlewood Suites Polaris

Address: 8515 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Polaris 2*
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Also Known As:
Candlewood Suites Polaris Hotel Columbus
Candlewood Suites Columbus
Candlewood Columbus
Columbus Candlewood Suites
Candlewood Suites Polaris Columbus, Ohio

40 photos of this hotel

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Bathroom (2)
Hotel & grounds (8)
Room/suite (5)
Dining (1)
Pool/beach area (2)
Other (17)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Consider us home at Candlewood Suites Hotel - Polaris. Our property features Studios with 1 Queen Bed, Studio Doubles with 2 Full Size beds, and One Bedroom Suites (a queen bed plus pullout sofa) and have fully equipped kitchens with amenities such as a full size refrigerator with an ice maker, 2 burner stovetop, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner and watch a complimentary movie (a DVD and CD player are provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Please don t forget your pet we are a pet friendly hotel too. (Fees apply). ... more   less 
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