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All 141 Columbus hotels

Candlewood Suites Polaris

2.0 of 5 Hotel   |   8515 Lyra Drive, Columbus, OH 43240
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Ranked #47 of 141 hotels in Columbus
A recent review
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73 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We travel between Nashville and Syracuse NY and this is the perfect place to rest midway in our trip. Very clean and friendly. Kitchen is great to have. We're tempted to extend our stay just to enjoy the place!

Was this review helpful? Yes 1
Ohio City, Ohio
Top Contributor
79 reviews 79 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I rated Candlewood Suites Polaris as a 5 Star hotel. I didn't rank the 5 star on luxury - I'm not a luxury travelr. I am a comfort/inclusive traveler, and Candlewood NAILED it! Candlewood goes the extra mile - I was thrilled to find a corkscrew in the kitchen. I travel A LOT and it is rare to find ANYTHING... More

Was this review helpful? Yes
Akron, Ohio
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed in Candlewood Suites in the past and have never been disappointed. The rooms are always clean and this hotel was no exception. The kitchen has a full-size refrigerator, microwave, and dishwasher with a 2-burner stovetop. We didn't need a kitchen on this stay, but this would be great for a business traveler who needs to stay for... More

Was this review helpful? Yes
Hyderabad, Andhra Pradesh, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Amazing place to stay, awesome staff, Clean Rooms, Great Surroundings. What else we need.. Enjoy your stay.. I bet you too will love it.. Good shopping places nearby.. Target, BestBuy, Below5, Home Depot..

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1 review
3 of 5 stars Reviewed July 14, 2014

The good: Location (easy walk to several good restaurants), clean rooms, rate, lots of room, friendly staff, fast free WiFi. The bad: AC doesn't cool the bedroom very well, noise: both the steps and the room above are VERY noisy. Sounds like a herd of elephants in the stairwell. The person in the room above sounds like he/she is stomping... More

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IHGCare, Guest Relations Manager at Candlewood Suites Polaris, responded to this review

Dear Quinn D, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feedback on what you liked as well as what fell below your expectations. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on... More

2 reviews
5 of 5 stars Reviewed July 7, 2014 via mobile

My wife and I, along with my 8yo found this gem here on Trip Advisor. Super clean rooms, ridiculously comfortable bedding and neat of all, a kitchenette complete with stovetop, pans, dishwasher and tableware. Need to borrow a DVD or a board game? How about a crock pot or a blender? They got it, just ask Jauron or Paul @... More

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Brunswick, Ohio
1 review
5 of 5 stars Reviewed June 9, 2014

Other than encountering a very large dog (well over 80 lbs) in the hallway we very much enjoyed our stay and would not hesitate visiting Candlewood again. We were late arrivals and when we called ahead your staff was very helpful and courteous.

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Rushville, Ohio
1 review
5 of 5 stars Reviewed June 6, 2014

To whom it may concern, Our experience at Candlewood Suites was amazing! We have stayed at a lot of hotels and a lot of them were good; but none of them were at the level of this one. The staff and pool were awesome. The staff were really nice and I liked how the pool was heated (because I hate... More

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Columbus, Ohio
1 review
4 of 5 stars Reviewed June 4, 2014

I stayed at this property for over two months. That being said, the hotel is in a great location, close to everything including freeways. I do have to say coming into an extended stay I understand the housekeeping is a weekly deal. I didn't expect anything else, so you get what get. My only complaint was with requesting extra towels.... More

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Pawleys Island
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2014

I stay in the Polaris area once a month, normally not here, the night I checked in I pulled down the comforter and there were candy wrappers. Didn't realize this was a once a week cleaning deal, when I finally got my room cleaned, I was left zero towels, the cleaning lady offered my dirty hand towels from the dirty... More

Was this review helpful? Yes 2
Mica B, General Manager at Candlewood Suites Polaris, responded to this review

On behalf of the Candlewood Suites Polaris, please accept my apology for your unpleasant stay at our hotel. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We have thoroughly reviewed your noted issues with our housekeeping staff and have completed a follow-up traning with our... More

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Additional Information about Candlewood Suites Polaris

Address: 8515 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Polaris 2*
Reservation Options:
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Also Known As:
Candlewood Suites Polaris Hotel Columbus
Candlewood Suites Columbus
Candlewood Columbus
Columbus Candlewood Suites
Candlewood Suites Polaris Columbus, Ohio

40 photos of this hotel

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Business center/function rooms (6)

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Bathroom (2)
Hotel & grounds (8)
Room/suite (5)
Dining (1)
Pool/beach area (2)
Business center/function rooms (1)
Other (16)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#48 Business Hotel in Columbus
Hotel Class
Official Description (provided by the hotel)
Consider us home at Candlewood Suites Hotel - Polaris. Our property features Studios with 1 Queen Bed, Studio Doubles with 2 Full Size beds, and One Bedroom Suites (a queen bed plus pullout sofa) and have fully equipped kitchens with amenities such as a full size refrigerator with an ice maker, 2 burner stovetop, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner and watch a complimentary movie (a DVD and CD player are provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Please don t forget your pet we are a pet friendly hotel too. (Fees apply). ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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