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Hilton Garden Inn Columbus/Polaris

#17 of 142 Hotels in Columbus
Certificate of Excellence
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8535 Lyra Drive, Columbus, OH 43240
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Hilton Garden Inn Columbus/Polaris
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Hilton Garden Inn Columbus/Polaris
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297 reviews from our community

Traveler rating
    167
    89
    27
    7
    7
See reviews for
72
67
17
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Visited this property for the 3rd time in 3 months. Generally a great biz property. Reasonable price. Large, clean rooms. A bar and food. Solid. They get a 3 from me This January night because it is -8 degrees today and the heater is blowing cold air...no matter how high I set the thermostat. I called down to address, and... More 

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San Francisco, California
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

this was a very good place to stay in west lafayette. the staff was very helpful and very nice. shelby and allyson where extremely helpful when there was a problem with my room. so much so that they comped the room after the problem was noted. the hotel was sold out and they did their best. they sent us to... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Was at the Hilton garden inn on 4/19. What a wonderful hotel very clean and modern. The staff really stood out Chloe at the front desk super nice and helpful. Had breakfast at the restaurant inside. Hands down the best breakfast I've had in a wile. Yolanda the waitress helped me to my seat made sure I had my coffee... More 

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Toledo, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

With the price of the rooms, you would expect a complimentary breakfast. I am a Hilton Honors member, you would think that would count for something. Other than that the location was great, the rooms were very nice and clean. And the softness and comfortable sleep experience was amazing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Amarillo, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you're looking for a warm, cozy bed, hot and fresh breakfast, and readily accessible internet while you're in Columbus, OH, you can't go wrong with this Hilton, located a few minutes' walking distance across from the Polaris Fashion Place Mall and several major restaurants. Whether you're in town for business or pleasure, Hilton will make sure you enjoy your... More 

Review collected in partnership with Hilton Garden Inn

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Wellington, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Very accommodating, clean. Great service! Stayed here for the Equine Affaire. There were several "little" inconveniences, but the staff was professional, caring, and very accommodating while making everything better for my daughter and I. We had a wonderful time and will certainly go back next year. I highly recommend this hotel.

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Massillon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Stay here many times. Forgot to pack a couple of things one if which was the wall charger plug for my phone. Matt at the front desk was so kind to loan me one so I could charge my phone. It didn't take long for the phone to charge & I promptly returned it to him with... More 

Review collected in partnership with Hilton Garden Inn

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Rooms were quiet and comfortable but the heater wasn't working on one of the coldest days of the year. The front desk is superb and the shuttle service is the best amongst all hotels in the Polaris area. An excellent choice for a business trip in the Polaris area.

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Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly, clean, quiet. Great place to stay, and the price was affordable. Would definitely stay there again. Close to Polaris Mall for shopping and restaurants, about 15- 20 minutes to downtown Columbus.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 3 weeks ago

This Hilton hotel was very pleasant to stay in. The room was comfortable and clean. The lobby was pleasant and suitable for groups. We were at the hotel for a cheer competition located in Columbus. It was about a 15 minute drive. We would stay at this hotel again.

Review collected in partnership with Hilton Garden Inn

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