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Hilton Garden Inn Columbus/Polaris

#17 of 142 Hotels in Columbus
Certificate of Excellence
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8535 Lyra Drive, Columbus, OH 43240
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Best prices for: 1 room 1 guest
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Hilton Garden Inn Columbus/Polaris
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Hilton Garden Inn Columbus/Polaris
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311 reviews from our community

Traveler rating
    173
    94
    30
    7
    7
See reviews for
78
68
18
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Youngstown, Ohio
Top Contributor
87 reviews 87 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our room was very nice, clean, and comfortable. In fact, hubby said he got such a good night's sleep that he wanted a mattress like the one in the room! Coffee maker in the room; restaurant and bar on the premises; free wi-if.

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Columbus, Ohio
Top Contributor
111 reviews 111 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

My 95 year old mother stayed here 4 nights while visiting us because they have accessible facilities and we don't in our house. She was more than happy with the accommodations and she has travelled extensively worldwide. I noticed a number of comments about the breakfast, which she never did so I can't comment on that. I will say that... More 

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DeRidder, Louisiana
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Please note: I was not a guest of this property, the conference put me up at a dump across the street. I needed a decent business center with reliable internet, so I walked over to see if my Diamond membership would help. Amazing service from Tsyloor at the front desk. Go Hilton Honor membership!

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Branson, MO
Top Contributor
105 reviews 105 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here before and looked forward to a return view. However, we were very disappointed. Walking in we noticed that the hallway carpets were noticeably dirty. The sink in our bathroom was very slow and the curtain had long rips or shreds in it. On the upside the staff was very friendly.

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Rocky Mount, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I'm a Hilton Diamond member and stay primarily at Hampton Inn and Garden Inn properties. I prefer the Garden Inn as it usually seems warmer and the breakfast is nicer. This hotel is good with clean room, plenty of parking and good location. However, I was disappointed with the breakfast. I prefer fresh scramble eggs but the server gave me... More 

Review collected in partnership with Hilton Garden Inn

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Avondale, United States
1 review
4 of 5 stars Reviewed 1 week ago

The pre-check process is great for business travelers and the hotel services (e.g., fitness center and hotel restaurant) reinforce the business traveler's needs as well. I'd receommend this hotel to other business travelers.

Review collected in partnership with Hilton Garden Inn

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Rocky Mount, North Carolina
Top Contributor
83 reviews 83 reviews
24 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

If not for the guy manning the breakfast bar, I would have given this place a 5 star, but my "cooked-to-order" breakfast consisted of cold, tasteless, rubbery eggs that had been sitting out all morning. Everything about the room was great - particularly liked the extensive toiletries in the bathroom. Stayed in 2 Hampton Inns (also Hilton brand) the same... More 

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Amelia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

As I was brushing my teeth I felt water on my legs and looked under the sink and there was nothing but water so I laid a towel down to soak up all the water. Also, I heard some dripping from behind me and looked up and the ceiling in the shower was leaking. Also, my coffee pot didn't work.... More 

Review collected in partnership with Hilton Garden Inn

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Wooster, Ohio
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Every stay here has been relaxing with great customer service. The care and professionalism I receive each time always makes me feel valued as a paying client! I look forward to future stays at this location!

Review collected in partnership with Hilton Garden Inn

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ny
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed for 3 nights fri, sat and sun may 1-4 for a wedding nearby; room was clean - bathroom had nice amenities and neutrogena supplies (very good); no night life in the lobby bar; had a pool we did not use; had a very small fitness center we did not use; location was excellent with restaurant and stores very close... More 

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