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All 140 Columbus hotels

Hilton Garden Inn Columbus/Polaris

3.0 of 5 Hotel   |   8535 Lyra Drive, Columbus, OH 43240
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86%
Ranked #15 of 140 hotels in Columbus
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Justin P Greenville, United States
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  • Reviews (232)
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232 people have reviewed this hotel

Traveler rating
    134
    67
    17
    7
    7
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56
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79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Greenville, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Beautiful lobby, larger rooms, very clean bathroom & shower, comfortable beds. Breakfast is $11 per adult & $5 for kids. Swimming pool was very cold, didn't stay in long. Hot tub was normal, warm at least. Complimentary internet was slow, took a long time to load anything.

Review collected in partnership with Hilton Garden Inn

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Los Angeles, CA
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a clean and comfortable hotel with all of the amenities you would expect from the Hilton Garden Inn including free hot breakfast. It's in a good location and has the added bonus of being an entirely non-smoking property (I was surprised to learn that not all of the hotels in that area are entirely non-smoking!).

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Columbus Grove, Ohio
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our weekend with the Hilton Garden Inn near Polaris Mall in Columbus, Ohio was a great experience. Even though our room was right near the elevators, it was very quiet, and the room was one of the cleanest we've stayed in. They provide Neutrogena products as their bathroom amenities, and that was a plus for me. Not only was the... More

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1Lilach1, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

I'm so excited to hear your stay was a great experience. Thank you for sharing your comments regarding your stay. We appreciate you staying with us, and look forward to seeing you again! Yours in Hospitality, Lisa LaChance - General Manager More

Fullerton, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel in a good location. Restaurants and the mall are in walking distance, and the lobby is really nice. My room was right near the pool, so I could definitely hear people at the pool. But it wasn't an inconvenience for me, because I was there for business and out of my room most of the day, not... More

Review collected in partnership with Hilton Garden Inn

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1Lilach1, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

Thank you for staying with us. We appreciate your feedback. Happy to hear you enjoyed your stay! Yours in Hospitality, Lisa LaChance - General Manager More

Crane Hill, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

When we travel from Alabama to Ohio we like to get north of Columbus before stopping for the night. This was a great hotel. Clean, comfortable, friendly staff, and great location. Hotel had bar and restaurant but there are alternatives close by without having to get on main roads.

Review collected in partnership with Hilton Garden Inn

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1Lilach1, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

Kathryn K, Thank you for taking a moment to share your experience abour your stay. I'm happy to hear our location, cleanliness, and service were great! Thank you for staying with us. Yours in Hospitality, Lisa LaChance More

Marietta Ga.
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here & took a shuttle to Brio for dinner & everything was great. We stop here along our family ride up to Canada each year. We actually think the Garden inn was better than the larger Hilton Polaris was. They were very accommodating as well.

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1Lilach1, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

Priscilla & Tony, Thank you for making Hilton Garden Inn Polaris your #1 place to stay. We appreciate you staying with us each year. Yours in Hospitality, Lisa LaChance More

Columbus, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was very pleasant ready for any requests. The rooms were clean and prepared and I especially enjoyed the bartender Leslie who was pleasant, funny, and engaging. She was quick to provide both suggestions and very well made drinks. I would go back here for a stay just based on the staffs eagerness to assist and the great conversations... More

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1Lilach1, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

Hello Mr Roberts, Thank you for taking a moment to share your experience. I am very exciting to share your great comments about our hotel with Lindsay and the rest of the staff. We look forward to welcoming you back to our hotel in the future. Thank you for staying with us! Yours in Hospitality, Lisa LaChance General Manager More

Columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stay at this hotel almost every year for our anniversary. We have had nothing but great experiences. The staff have always been helpful, the rooms in great condition, the price is great for the amenities. The one year we had an issue (the previous guest had put bubble bath in the whirlpool tub and flooded the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1Lilach1, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

Thank you for taking the time to share your experience about your recent stay. I am happy you had a great experience. We look forward to welcoming you back to our hotel in the future. Thank you for staying with us again! Lisa Lachance General Manager More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Back in October of 2013 I met with a representative from the hotel to arrange a wedding block and post wedding brunch for my son's wedding in June, 2014. The week before the wedding I confirmed the brunch and the number of people that would be attending. After all of the planning, confirming and placing trust in this hotel, the... More

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1Lilach1, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

We're very sorry that your experience at our property wasn't up to our ususal high standards and we apologize for all the inconvenience you experienced during your event. We will work with our staff to be more organized in order to better serve future guests and deliever a higher customer service. We appreciate you alerting us to this issue, ane... More

Chestertown, Maryland
Top Contributor
66 reviews 66 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok… have stayed here so often they don't ask my name when I check in. Good value, nice people, convenient location. Even dinner at the bar is pretty good, considering they don't seem to get a lot of dining customers.

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Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Columbus #15 Family Hotel in Columbus #18 Romantic Hotel in Columbus
Hotel Class
Number of rooms
118

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