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Holiday Inn Express Hotel & Suites Columbus - Easton

#10 of 142 Hotels in Columbus
Certificate of Excellence
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4899 Sunbury Rd, Columbus, OH 43230
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Holiday Inn Express Hotel & Suites Columbus - Easton
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Holiday Inn Express Hotel & Suites Columbus - Easton
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106 reviews from our community

Traveler rating
    76
    24
    3
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38
21
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
108 reviews 108 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

This Holiday Inn has everything you would look for in this kind of a facility - big rooms, comfortable beds, nice shower, all fresh and clean. It is located out of town, so it is perfect if you have a car, lots of street malls are nearby. If you are car-less, the friendly staff will be happy to drop you... More 

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for the great review and your business. It sounds like you had a chance to enjoy the Easton Town Center which is less than a mile from here. We look forward to you staying with us again when you are in Columbus. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stay is always pleasant. Great rooms with new amenities, friendly staff and refreshed compliments each day. Stay for a week each time for 6 different stays now in 2015. All have been fairly satisfying. First stays on streetside were noisy with snowplowing. However, no issues since then. Workout room is open and spacious with newer equipment. Always seems functional. Breakfast... More 

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for the great comments and your business. I will make sure I print out your review to share with the staff. I have reviewed with the front desk what was going on with your IHG Rewards number and we believed we have corrected it for your next visit. Thank you again and we look forward to seeing you... More 

Mason, OH
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was new, clean and the hotel looked nice upon first arrival. The early evening front desk staff was helpful and pleasant. My husband and teenage daughter dropped off their items around 6pm, then ran off to an event and returned around midnight. Before falling asleep they noticed a number of stink bugs on the ceiling. Upon further inspection,... More 

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

I want to first thank you for your business and giving us a chance during your stay here in Columbus. I sincerely apologize for the issue your husband and daughter had in the room. I believe there was a misunderstanding in the communication of what we were able to do when the issue was brought to our attention. We were... More 

New Delhi, India
Top Contributor
156 reviews 156 reviews
44 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed April 11, 2015

Close to the Easton Square (an awesome spot for some great shopping), neat and clean, warm and hospitable, Ithis is a very efficient and helpful hotel. Stayed here for a day and really liked it... The hotel is located in between two major highways and it easy to reach from either... Will go again...

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for the great comments and I am glad you enjoyed your visit. Next time you visit us hopefully you can stay for a few days to enjoy the area a little more. Thanks again. More 

Carey, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed March 26, 2015

This hotel was perfect. It is right next to Easton and all the shopping. I stayed here for work, as I was attending a conference at the Hilton (which is only about a 5 minute drive). Check in was quick and easy, and the room was large and very nice. Breakfast has a ton of options and was very good.... More 

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for this amazing review and your business. I'm glad to hear you enjoyed everything we have to offer. If you need to come back in town for a conference at the same location we do offer a complimentary shuttle that will pick you up and drop you off. Thank you again and we hope to see you for... More 

Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2015

Very efficient and clean the front desk is very helpful and they have a good breakfast.l in the lobby. I Have stayed there several times and has always been consistant. Close to morse crossing that's a higher end mall

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for helping to spread the word with your great review. Since we are the newest hotel in the Easton Town Center area we always appreciate guests taking time to leave great comments. We value your loyal business and we look forward to seeing you again. More 

Ashland, Ohio
1 review
5 of 5 stars Reviewed March 6, 2015

I chose this hotel because I wanted a nice place to stay near Easton Center and I saw that the general manager took the time to address each review on TripAdvisor. That demonstrates customer care. I stayed for two nights for a mother-daughter getaway. I typically stay at mid-range hotels, so this was a "splurge." It was totally worth it!... More 

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for choosing to "splurge" with us during your visit to the Easton area. We will be sharing your review all around the hotel since it is our 100th review on TripAdvisor! Thank you again for filling out a review and we will see you next time you are in Columbus. More 

Lansing, Michigan
Top Contributor
60 reviews 60 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 2, 2015

Holiday Inn and Suites, Columbus, Ohio Sasha checked us in and was very pleasant. Room was designed well, and really beautiful with a long combination desk, dresser, small refrigerator, etc. Internet was slow, but free. Bed was very comfortable. TV flat Screen LED. The breakfast was free, but not impressive. The location is very near an unusually beautiful and classy... More 

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

It's good to hear that overall you enjoyed your stay. I have already shared your review with Sasha and thanked her for doing a good job. I apologize for the speed of the Internet during your stay. We will be updating our Internet speed later in the year to avoid any similar situations. If you have time to share any... More 

1 review
4 of 5 stars Reviewed February 23, 2015

Was clean and had everything we needed. Would have liked a softer bead. The pillows were nice wanted to take home. lol The pool was small but worked. Breakfast was better then most for free. They didn't run there shuttle but they comped the cab fare.

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for the review and the great comments. Our firm and soft pillows have been one of our most popular features since we opened. I believe when you were here we decided to not use the shuttle due to the road conditions so thank you for understanding. We look forward to seeing you again the next time in Columbus. More 

Port Charlotte, Florida
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 21, 2015

Arrived late from a flight from Florida. Had a meeting near Easton in the morning. Decided on HIE at Easton. Room was great, quite and clean. Shower was perfect. Breakfast needs help. I'm low carb. I eat eggs and protein. The eggs here where probably the worst I've ever tried to ingest in my life. Maybe a powdered egg or... More 

Was this review helpful? Yes
Jake O, General Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Thank you for taking time out to write a review on your stay. It's good to see you enjoyed the room and our large shower. I apologize that you didn't enjoy our eggs in our breakfast. We do rotate the egg options we have with cheese omelets, western omelets and the scrambled eggs during your stay. We also have recently... More 

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