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Hilton Columbus Downtown

4.0 of 5 401 North High Street, Columbus, OH 43215
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Certificate of Excellence 2014
Hilton Columbus Downtown
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Hilton Columbus Downtown
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802 reviews from our community

Traveler rating
    561
    170
    50
    13
    8
See reviews for
141
163
27
363
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hilton Columbus Downtown
See the most recent reviews
Canal Winchester, United States
1 review
5 of 5 stars Reviewed January 6, 2015

The staff at the Hilton Columbus Downtown go out of the way to ensure you have the best experience while staying at their hotel. The artwork throughout the hotel is beautiful and the rooms are clean and well maintained. The hotel's location allows easy access to the Nationwide Arena District, the Short North area. Their is a sky bridge attached... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review. Your comments about the hotel’s décor and the cleanliness are sincerely appreciated. The skybridge connection is convenient, we're glad you were able to use it and not go outside in the cold weather. More 

Columbus, United States
1 review
5 of 5 stars Reviewed January 5, 2015

Beautiful, new hotel. We were treated like royalty as we celebrated our 15th wedding anniversary. Wonderful staff and great room. Loved it! Hotel is located on the edge of the artsy 'Short North' section of High Street. A very easy walk to art galleries, specialty shops and great restaurants. Also located directly across from the Columbus Convention Center. Perfectly located.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for choosing to stay at our property for your special occasion! We’re glad you enjoyed your stay. Thank you for the comments about the service you received from the staff. We hope to see you back next year for #16! More 

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015 via mobile

All I can say is wow. Fabulous hotel from decor to cleanliness to staff, every aspect is outstanding. I was there for 1 night and wish I was there for a week. The staff was outstanding. The waitress we had for breakfast engaged our children to discuss their schools and how they were doing. The housekeeper hugged my wife when... More 

Was this review helpful? Yes 1
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to write a review. We’re so pleased to have “wow’ed” you during your stay! Thank you for the comments about the service you received from the team. I am most fortunate to work with such a great group of service-oriented professionals. More 

San Francisco
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2014

I had a great stay again at this property. The staff is friendly and professional. The amenities are excellent and it's a great location! The beds are luxurious and very comfortable! This hotel has the feel of a boutique hotel! The art work throughout the hotel is incredible! It's a great place to stay in Columbus.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your feedback. We are fortunate to be located in such a vibrant area near the Short North and Arena District. The art is a special feature of the hotel and glad you noticed that while you were here. More 

houston, United States
1 review
4 of 5 stars Reviewed December 30, 2014

It was a low occupancy time for hotel so things were not up to standard. No robes in room, coffee machine at downstairs vendor broken, not all items on menu available. On the plus side, with fewer guests the staff was attentive and available.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your feedback. It was unexpected that the espresso machine would need repairs during your stay. As General Manager, I apologize on behalf of the team for the lapse in amenities available to you and hope that you will give us another chance on a return trip to Columbus. Glad to hear that you were happy with the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014

We spent Christmas in Columbus this year! Two night stay at the Hilton Columbus Downtown! We had a corner room on the 11th floor that was fantastic. Very clean, the beds are super comfortable, could not have been happier! We went out on Christmas eve, and returned to cookies from "Santa & Rudolf" wishing us a Merry Christmas! The staff... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for returning to our property. We're so glad you enjoyed your stay during the holidays, including the cookies & milk! Your feedback is appreciated and we hope to see you again soon. More 

Akron, United States
1 review
2 of 5 stars Reviewed December 24, 2014

The bathroom stank like meldew; we got charged $20 bucks to park at the hotel deck for one night.. service was friendly, but concierge recommended a breakfast place that was pretty horrible. All in all their are clearly better options for the price in downtown Columbus...

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your feedback. I regret that your bathroom had a mildew odor; certainly not the experience we are striving to provide. In order to keep our room rates as competitive as possible, optional fees such as parking are not included in the rate as not everyone partakes of these amenities. As opposed to... More 

Pickerington, United States
1 review
5 of 5 stars Reviewed December 22, 2014

Everything was excellent!!! Bedding was extremely comfortable. Décor was very beautiful and upscale along with today's innovative designs. However, we would have liked Continental breakfast...even so our stay was Awesome!!! Thank you, Hilton

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review. We appreciate your kind words and glad you enjoyed the hotel’s décor, bedding and design. Happy Holidays to you! More 

Lancaster, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

They have really done an excellent job with this hotel. We always stayed at the Easton Hilton for anniversaries etc., not now. I used my HH Points to stay here and was still treated great. I emailed them and said it was for my birthday and a late anniversary present since we didn't do anything on our anniversary. Their manager,... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your thoughtful review, and happy belated Anniversary to you and your wife. We’re so glad you enjoyed your stay for your special occasion. I am fortunate to work with such service-oriented professionals. We hope to see you back again soon! More 

Akron, Ohio
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

Stayed here beginning of Dec. 2014 and had a fantastic stay. Took the advice of others and made sure to ask for a higher floor/quiet room. Service was superb and friendly and the room was really nice. Parking was also nice since the deck is right next door and you can easily get to and from. Will stay here again... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

We appreciate your feedback. Glad you had a pleasant experience and found the parking garage to be convenient next door. We look forward to your return visit. More 

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Additional Information about Hilton Columbus Downtown

Address: 401 North High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
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Also Known As:
Hilton Columbus Downtown Ohio
Hotel Style:
#2 Luxury Hotel in Columbus
#2 Family Hotel in Columbus
#3 Business Hotel in Columbus
#6 Romantic Hotel in Columbus

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