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Hilton Columbus Downtown

4.0 of 5 401 North High Street, Columbus, OH 43215
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Certificate of Excellence 2014
Hilton Columbus Downtown
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Hilton Columbus Downtown
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777 reviews from our community

Traveler rating
    542
    167
    48
    12
    8
See reviews for
139
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hilton Columbus Downtown
See the most recent reviews
Wisconsin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel! Really nice, crisp yet comfortable design throughout. I appreciated all the original artwork throughout the hotel! Clean, great room...nice and quiet. The breakfast (off the menu) was very very good! I highly recommend this for a stay!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your feedback. The art collection is a unique feature of the hotel, paying homage to the arts in Columbus and we’re glad you enjoyed it! More 

Kansas City, Missouri
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great new hotel! Very pretty and well thought out guest rooms in a wonderful location. The hotel lobby is warm & relaxing. Close to a great selection of restaurants, bars, the Arena District, & North Market.

Was this review helpful? Yes 1
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review, we appreciate your kind comments! As you mentioned there is a variety of dining options nearby the hotel and we’re fortunate to be in a central location near the Arena District and the Short North. We look forward to welcoming you back on a return visit. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I wanted to begin by saying that in March of 2013, I wrote a review that was much less than complimentary. Most issues were due to the unfortunate experience of the hotel being occupied by a cheerleader conference and the less than mature behavior and noise that ensued. After my communications with Christian Coffin, the General Manager, he extended an... More 

Was this review helpful? Yes 1
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Wow, thank you for the thoughtful review! It was our pleasure to host you on New Year’s Eve, we’re glad you reached out and were able to stay again. It sounds like this time around you had an enjoyable experience – more aligned with what I have come to expect from the team. The local artwork is a special feature... More 

Groveport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had an event at this hotel and enjoyed our accommodations very much. Hilton Downtown Columbus is in a great location, with tons of restaurants, bars, art galleries, etc within walking distance. The ballroom that hosted our event was wonderful, the banquet staff was extremely accommodating. After the event we were able to walk to a couple of local bars.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review. Your comments about the hotel’s décor and the cleanliness are sincerely appreciated. The skybridge connection is convenient, we're glad you were able to use it and not go outside in the cold weather! More 

Cincinnati
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were in Columbus for an Ohio State University event at St. John Arena. This hotel was a quick 10 minute car ride to the arena. The hotel experience was excellent from the time we checked in until we checked out. The entire staff seemed genuinely happy and took care of every request we had. The pool was clean and... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your feedback! We’re glad to hear you experienced excellent service from the team; I am most fortunate to work with such service-oriented individuals. I apologize for the hiccup with the slow WiFi connection but it sounds like the front office was able to resolve it in a timely manner for you. We... More 

Canal Winchester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at the Hilton Columbus Downtown go out of the way to ensure you have the best experience while staying at their hotel. The artwork throughout the hotel is beautiful and the rooms are clean and well maintained. The hotel's location allows easy access to the Nationwide Arena District, the Short North area. Their is a sky bridge attached... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review. Your comments about the hotel’s décor and the cleanliness are sincerely appreciated. The skybridge connection is convenient, we're glad you were able to use it and not go outside in the cold weather. More 

Columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Beautiful, new hotel. We were treated like royalty as we celebrated our 15th wedding anniversary. Wonderful staff and great room. Loved it! Hotel is located on the edge of the artsy 'Short North' section of High Street. A very easy walk to art galleries, specialty shops and great restaurants. Also located directly across from the Columbus Convention Center. Perfectly located.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for choosing to stay at our property for your special occasion! We’re glad you enjoyed your stay. Thank you for the comments about the service you received from the staff. We hope to see you back next year for #16! More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

All I can say is wow. Fabulous hotel from decor to cleanliness to staff, every aspect is outstanding. I was there for 1 night and wish I was there for a week. The staff was outstanding. The waitress we had for breakfast engaged our children to discuss their schools and how they were doing. The housekeeper hugged my wife when... More 

Was this review helpful? Yes 1
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to write a review. We’re so pleased to have “wow’ed” you during your stay! Thank you for the comments about the service you received from the team. I am most fortunate to work with such a great group of service-oriented professionals. More 

San Francisco
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a great stay again at this property. The staff is friendly and professional. The amenities are excellent and it's a great location! The beds are luxurious and very comfortable! This hotel has the feel of a boutique hotel! The art work throughout the hotel is incredible! It's a great place to stay in Columbus.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your feedback. We are fortunate to be located in such a vibrant area near the Short North and Arena District. The art is a special feature of the hotel and glad you noticed that while you were here. More 

houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It was a low occupancy time for hotel so things were not up to standard. No robes in room, coffee machine at downstairs vendor broken, not all items on menu available. On the plus side, with fewer guests the staff was attentive and available.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your feedback. It was unexpected that the espresso machine would need repairs during your stay. As General Manager, I apologize on behalf of the team for the lapse in amenities available to you and hope that you will give us another chance on a return trip to Columbus. Glad to hear that you were happy with the... More 

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Additional Information about Hilton Columbus Downtown

Address: 401 North High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
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Also Known As:
Hilton Columbus Downtown Ohio
Hotel Style:
#2 Luxury Hotel in Columbus
#2 Family Hotel in Columbus
#3 Business Hotel in Columbus
#6 Romantic Hotel in Columbus

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