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Hilton Columbus Downtown

#4 of 142 Hotels in Columbus
Certificate of Excellence
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401 North High Street, Columbus, OH 43215
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Hilton Columbus Downtown
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Hilton Columbus Downtown
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823 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hilton Columbus Downtown
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Mount Vernon, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

If you self park, DON'T leave both key cards in the room when you check out. You will need one of them to exit the parking garage. The attendant WOULD NOT let us leave the garage....he backed us back into the garage and I had to circle around and find another parking spot, trek all the way back to the... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience; I am sure this must have been very frustrating. The attendant should have had a list to confirm hotel guest access just in case of such situations and apologize that this backup procedure was not followed. I have shared your feedback with the garage... More 

Charleston, WV
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We visit Columbus annually for a cheer competion and always stay at this hotel. It's immaculate & is connected to the Convention center, so it couldn't be more convenient for us. This trip, however, was our first time traveling with our dog. I checked in online so that I could choose a room that was at the end of a... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review, and for your repeat business! We’re happy to hear that your pup had an enjoyable stay. Thank you for your comments on the service you received from the team while you were here. I am fortunate to work with such service-oriented professionals. We look forward to welcoming you back next year! More 

Imperial, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Service at this hotel was extraordinary. Everyone was very pleasant and helpful. Only issue was limited area for getting luggage to and from car unless you paid for the valet service. We stayed here due to the proximity to the convention center and the enclosed bridge that allowed access without going outside.

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review. We’re happy to hear you enjoyed your stay and found the skybridge access to the convention center to be convenient. Many guests find the valet service for $4 more to be the best value and it offers more space for luggage assistance. More 

Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was perfect and added to our weekend experience in Columbus. Clean, friendly, and near everything. Even the valet guy helped us for a half hour to find a shuttle/cheapest cab to get us where we were going!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for writing a review. We’re glad you enjoyed staying with us and look forward to your return visit to Columbus. More 

Mount Vernon, Ohio
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The newest hotel downtown in Columbus, Ohio is very beautiful. There is an open Atrium in this 9 floor hotel. We were on the 3rd floor with our room. The bed was very comfortable. We had a room with two Queen beds, flat screen tv, and an unusual seating arrangement under the huge window in the room. The hotel is... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for the thoughtful review! We are happy to hear you were pleased with the hotel’s décor, location and accommodations. As you mentioned, we are near the Short North and Arena Districts with many food/entertainment options within walking distance. We appreciate you taking the time to write. More 

Solon, United States
1 review
4 of 5 stars Reviewed 1 week ago

Beautiful hotel and nicely furnished, clean and comfortable rooms. The staff is very knowledgeable and attentive. A very nice location connected to the convention center. Parking was a bit confusing coming in late at night as the sign to the hotel parking garage was very small and hard to see at night.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to write a review. We appreciate your comments on the service you received while staying with us. We are working on better signage to improve the parking experience, that should help and hopefully the next time you visit it will be smoother for you. More 

Morrisville, North Carolina
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is nothing not to like about this hotel. The staff is welcoming and helpful. The rooms are comfortable. The location is perfect for anything downtown. We had dinner at the restaurant and the service and food was just outstanding.

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review! We’re glad you enjoyed your stay at our hotel. The team here is proud of the culinary options at Gallerie Bar & Bistro, thank you for mentioning the food experience. More 

ottawa, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I made a point of telling one of the desk staff at the Hilton that I have never stayed in a hotel where the staff was so friendly and welcoming. efficiently answered and I was always asked if there was anything more I needed help with.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Wow, thank you! We are appreciative of your kind comments. I am fortunate to work with a team of service-oriented professionals. More 

Columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a perfect stay. The staff was on top of it. Room was clean & quite. The restaurant was wonderful, I never went out to eat! The location is great for anything downtown and ease of parking was wonderful.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review and we look forward to welcoming you back on a return visit to Columbus! More 

Hoboken, NJ
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked everything about this place...the front desk staff, lobby, my room, the restaurant (for lunch) and the fitness center. It was solid!! Room was not large but was nice and new - shower was huge. The valet parking is pretty pricey at $24, but li guess that is around the market price. Enjoyed dining at Martini next door as... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review, we appreciate your kind comments! We do agree that valet parking is a much more convenient option and at only $4 more which also provides parking up to 5pm on the day of departure, it is actually a better value. Next time you are here, try Gallerie on the second floor, you’ll love the food... More 

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