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Hilton Columbus Downtown

#4 of 142 Hotels in Columbus
Certificate of Excellence
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401 North High Street, Columbus, OH 43215
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Hilton Columbus Downtown
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Hilton Columbus Downtown
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826 reviews from our community

Traveler rating
    576
    177
    52
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    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Millbrae, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Very clean, appealing hotel with high end nearby restaurants. Water, free wifi provided to Hilton Honors members. Food a bit pricey, air conditioning did not work, otherwise stay was great. Bar staff was pleasant, room comfortable.

Review collected in partnership with Hilton Hotels & Resorts

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Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is relatively new and convenient. Room was small but in good shape. I was surprised by mandatory $50 dog cleaning fee. Seemed unnecessary/excessive. I would have stayed elsewhere if I had known about it ahead of time. (Hotels.com had bad info.)

Was this review helpful? Yes
Warriors Mark, Pennsylvania
Contributor
16 reviews 16 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Comfortable, easy to find, service excellent. It is located in the downtown section so there are a lot of restaurants and events one can attend. The food was excellent but the service in the restaurant was slow.

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review! We are fortunate to be located in a vibrant neighborhood. We look forward to your return visit. More 

Merritt Island, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel staff was absolutely fantastic. The hotel has everything you could need in a great location...would absolutely stay here again...special props to the fd team, Travis, Eng...Scott from room service...

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review! We’re happy to hear you were pleased with your stay here. I have shared your comments about the front desk team, Travis, and Scott in our team member recognition program. We look forward to welcoming you back again soon! More 

worcester.ma, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This is a high-end hotel and the facilities and staff show it. All staff are friendly and willing to help, the decor is attractive and spare. The rooms are fairly large, as are the bathrooms. The towels are big. The location is near the convention center, arena and many restaurants and bars. Parking is easy, but expensive. But you pay... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review. We appreciate your comments about the service you received from the team! In order to keep our room rates as competitive as possible, optional fees such as parking, breakfast and internet are not included in the rate as not everyone partakes of these amenities. Parking charges for a downtown urban location are standard in all... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fun overnight trip to see a hockey game at Nationwide Arena. Arena and many dining choices nearby, within walking distance. Hotel staff very nice and helpful. Quick check in with early on-line check in. Pool nice, but a tad cold. Room was very nice and clean. Due to unforeseen circumstances, a 4-H conference nearby, hotel hallways got a little loud... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review, we appreciate your feedback. We are fortunate to be near the Arena and the Short North. Thank you for your kind comments! More 

Stow, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very trendy with art displays everywhere including the ceiling over your bed. The lobby and main areas are very trendy and open, and well decorated. The main bar and restaurant are in an open courtyard that is spacious and well appointed with nice furniture and Art. The rooms are very well appointed and the shower is very... More 

Was this review helpful? Yes 1
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your experience. We’re glad you enjoyed your stay and the hotel’s design. The art collection is a unique feature which we are proud to showcase the local talent in Columbus. Being in the Short North we are fortunate to have so many local artists. We look forward to your return visit! More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this clean, well appointed hotel for a weekend of March Madness NCAA basketball, and were pleasantly surprised by all that the Hilton Downtown had to offer. Rooms were spacious, the lobby and common areas architecturally stunning and the location central to everything that this beautiful city had to offer. Not only was the walk to Nationwide Arena... More 

Was this review helpful? Yes 2
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Wow, thank you for sharing! We appreciate your kind comments of the hotel and the service you received while you were here for March Madness. As you mentioned, the North Market next door has a wide variety of food & drink options, as well as the Short North. We’re glad you had a pleasant stay. More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We've stayed at this hotel for our last 2 sales conferences. Conveniently located to convention center and the facilities were great. Very clean and the staff is extremely friendly from the minute you walk in.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review! We’re happy to hear you enjoyed your stay and found skybridge to the convention center to be convenient. We appreciate your kind comments about the service you received from the team. More 

Fairfield, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago NEW

I was in town with my son and business colleague for the NCAA basketball tournament this past weekend and I would like to share an exceptional customer service experience with you . . . it was early Friday morning about 7:15 or so when I was having a cup of coffee in the hotel lobby when I was approached by... More 

Was this review helpful? Yes
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your experience. We appreciate your review and have shared your comments in our team member recognition program. Indeed Adam and Ryne are service-oriented professionals and I am honored to work with them. We look forward to welcoming you back the next time you are in Columbus! More 

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