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Courtyard Columbus Easton

#26 of 142 Hotels in Columbus
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3900 Morse Crossing, Columbus, OH 43219
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Courtyard Columbus Easton
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Courtyard Columbus Easton
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    156 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (17)
    Date | Rating
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    Batavia, Ohio
    Level Contributor
    9 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    5 of 5 stars Reviewed yesterday NEW

    Everyone was friendly and welcoming. The hotel was super clean and well decorated. This hotel is just steps from lots of shopping and dining. The room itself was large and comfortable. Couldn't have been any better!

    Was this review helpful? Yes
    Soldier, Kentucky, United States
    Level Contributor
    36 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    5 of 5 stars Reviewed 2 days ago NEW

    From the moment we walked into this hotel we were met with exceptional customer service. The lobby was clean and modern and the ppl at the front desk were dressed very professional and polite. We arrived three houses early and had no problems checking in. The outdoor area was our favorite. They have a fire pit with plenty of seating.... More 

    Was this review helpful? Yes
    Huntington, West Virginia
    Level Contributor
    293 reviews
    34 hotel reviews
    common_n_hotel_reviews_1bd8 112 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Upon checking into this hotel, I first noticed the attitude of the staff. It was very poor, non-welcoming and also nothing like you would expect staying at a Marriott property. I stay at many Marriotts so I have Platinum Status and this is the worst I have been treated or talked to upon checking into a hotel. Furthermore, I really... More 

    Was this review helpful? Yes
    CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

    I am sorry to hear you didn't feel that warm welcome we are known for here at Courtyard Easton! We pride ourselves on our great customer interactions and for upholding the high Marriott service all of our guests deserve! We hope you give us another chance to show you- what we do provide here! More 

    Hong Kong, China
    Level Contributor
    113 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 86 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    First time in Columbus on a business trip and really enjoyed my stay with Courtyard Easton. Staff at check-in are extremely friendly and proactive to introduce the mall area and nearby dining options. The location is very convenient, with the mall within 5 minutes walk. Plenty of shopping can be done here, with pretty much all of the big brands... More 

    Was this review helpful? Yes
    CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

    Thank you very much for choosing Courtyard Easton! We love sharing our location with our guests- the shopping is great, just steps away! And our Stabucks offering in the lobby is great for all the Coffee lovers that stay here too! Hope you come back and stay with us again! More 

    Richmond, Virginia
    Level Contributor
    148 reviews
    27 hotel reviews
    common_n_hotel_reviews_1bd8 83 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    It's a Marriott, okay? It's their Courtyard brand. It's set up to accommodate the Millenial generation road warrior whose travel budget disallows more expensive properties. Lots of hard surfaces in the lobby, a small bar and limited restaurant service, and self-service luggage handling. But the rooms are clean, the bed comfy, the big screen TV works fine, and the reception... More 

    Was this review helpful? Yes
    CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

    Thank you for stopping by while passing thru! We havea great location and take great deal of pride in our great lobby, serivce and clean rooms! We do offer a lot of great amenities like our evening bar and Starbucks Coffee brewed fresh all day! Hope to see you back again soon! More 

    Lima, Ohio
    Level Contributor
    22 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    Recently stayed at Courtyard at the Easton Mall in Columbus Oh. This hotel is in an excellent location and you are able to walk to the mall and surrounding shopping areas. Had a very nice lobby with a computer, dinning and casual seating area. We did not check out the patio area because of the weather. Check in was quick... More 

    Was this review helpful? Yes
    CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

    Thank you for taking the time to let us know what you think about our hotel! We love our location at Easton and we take great pride in our service for our guest! We hope to see you back enjoying again soon! More 

    Level Contributor
    13 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed June 22, 2015

    It has been 3 years since I have stayed at this location. Boy has the quality of the rooms changed. The air conditioner was loud, actually clanking throughout the night. The sink was clogged (which WAS taken care of in a timely manner). The bed is not particularly comfortable. The price was steep compared to boutique hotels that we have... More 

    Was this review helpful? Yes
    CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

    Thank you for taking the time to review our hotel! We have updated many of our AC units and are continuing the process for the entire hotel over time! We pride our selves on our amazing serivce and our very clean rooms! We hope to see you back again soon! More 

    Bluffton, Indiana
    Level Contributor
    31 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed June 20, 2015

    The Courtyard by Marriott at Easton is in a perfect location for visiting the Easton Town Center. All you have to do is walk out of the hotel and you can begin shopping. The staff was extremely welcoming and friendly. The accommodations were very nice. The only complaint was the toilet bowl float would stick and allow the toilet to... More 

    Was this review helpful? Yes
    CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

    Thank you very much for the great comments! We have an amazing, caring staff, a fabulous location at the Easton Town Center, and we pride ourselves on our cleanliness!!! Hope to see you back soon!!! More 

    Level Contributor
    27 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    4 of 5 stars Reviewed June 14, 2015 via mobile

    Nice accommodations. The staff was friendly and courteous. We checked in early and given a king room on the 5th floor facing Easton. The bed and pillows were very comfortable. Opportunities for improvement: The HVAC PTAC (air conditioning unit) was very noisy and ran all continuously. The lugs on the light fixture outlets were very loose and did not hold... More 

    Was this review helpful? Yes 1
    Level Contributor
    5 reviews
    5 of 5 stars Reviewed May 26, 2015 via mobile

    Beautiful, clean, modern and spacious. Staff is helpful, thoughtful, and friendly. It was nice to have towels delivered to my door rather than being asked to come down to the front desk to get them. My friends and I stayed overnight to celebrate my 40th birthday and to enjoy Easton. We were able to walk out the front door and... More 

    Was this review helpful? Yes
    CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

    Thank you for sharing such a joyous event with us! We are proud to havea great location for all sorts of celebrations! Happy Birthday and we hope to see you back celebrating even more with us soon! More 

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