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Courtyard Columbus Easton

#21 of 141 Hotels in Columbus
Certificate of Excellence
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3900 Morse Crossing, Columbus, OH 43219
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1 room 1 guest
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Courtyard Columbus Easton
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158 Reviews from our TripAdvisor Community

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Traveler rating
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5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, Shanghai, China
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just completed a second stay at this property. From the staff interactions, it is very clear that the property has done a very good job at taking a strong focus on customer satisfaction. The hotel provides better than average support for reservations, understanding the local areas, the interactive touch map for "1/5/10 mile radius locations of interest", among other small... More 

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Canton, Ohio
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here because it was close to Easton Shopping. The location was perfect, it was clean, and very quite. The room seemed larger than normal I have stayed at in the past. The pool was on the small side, but I get that this may be more for business folks than family. They had a nice outside space and... More 

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Batavia, Ohio
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everyone was friendly and welcoming. The hotel was super clean and well decorated. This hotel is just steps from lots of shopping and dining. The room itself was large and comfortable. Couldn't have been any better!

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Soldier, Kentucky, United States
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we walked into this hotel we were met with exceptional customer service. The lobby was clean and modern and the ppl at the front desk were dressed very professional and polite. We arrived three houses early and had no problems checking in. The outdoor area was our favorite. They have a fire pit with plenty of seating.... More 

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Huntington, West Virginia
Level Contributor
314 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed July 26, 2015

Upon checking into this hotel, I first noticed the attitude of the staff. It was very poor, non-welcoming and also nothing like you would expect staying at a Marriott property. I stay at many Marriotts so I have Platinum Status and this is the worst I have been treated or talked to upon checking into a hotel. Furthermore, I really... More 

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CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

I am sorry to hear you didn't feel that warm welcome we are known for here at Courtyard Easton! We pride ourselves on our great customer interactions and for upholding the high Marriott service all of our guests deserve! We hope you give us another chance to show you- what we do provide here! More 

Hong Kong, China
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed July 18, 2015

First time in Columbus on a business trip and really enjoyed my stay with Courtyard Easton. Staff at check-in are extremely friendly and proactive to introduce the mall area and nearby dining options. The location is very convenient, with the mall within 5 minutes walk. Plenty of shopping can be done here, with pretty much all of the big brands... More 

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CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

Thank you very much for choosing Courtyard Easton! We love sharing our location with our guests- the shopping is great, just steps away! And our Stabucks offering in the lobby is great for all the Coffee lovers that stay here too! Hope you come back and stay with us again! More 

Richmond, Virginia
Level Contributor
155 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed July 4, 2015

It's a Marriott, okay? It's their Courtyard brand. It's set up to accommodate the Millenial generation road warrior whose travel budget disallows more expensive properties. Lots of hard surfaces in the lobby, a small bar and limited restaurant service, and self-service luggage handling. But the rooms are clean, the bed comfy, the big screen TV works fine, and the reception... More 

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CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

Thank you for stopping by while passing thru! We havea great location and take great deal of pride in our great lobby, serivce and clean rooms! We do offer a lot of great amenities like our evening bar and Starbucks Coffee brewed fresh all day! Hope to see you back again soon! More 

Lima, Ohio
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 1, 2015

Recently stayed at Courtyard at the Easton Mall in Columbus Oh. This hotel is in an excellent location and you are able to walk to the mall and surrounding shopping areas. Had a very nice lobby with a computer, dinning and casual seating area. We did not check out the patio area because of the weather. Check in was quick... More 

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CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

Thank you for taking the time to let us know what you think about our hotel! We love our location at Easton and we take great pride in our service for our guest! We hope to see you back enjoying again soon! More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 22, 2015

It has been 3 years since I have stayed at this location. Boy has the quality of the rooms changed. The air conditioner was loud, actually clanking throughout the night. The sink was clogged (which WAS taken care of in a timely manner). The bed is not particularly comfortable. The price was steep compared to boutique hotels that we have... More 

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CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

Thank you for taking the time to review our hotel! We have updated many of our AC units and are continuing the process for the entire hotel over time! We pride our selves on our amazing serivce and our very clean rooms! We hope to see you back again soon! More 

Bluffton, Indiana
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 20, 2015

The Courtyard by Marriott at Easton is in a perfect location for visiting the Easton Town Center. All you have to do is walk out of the hotel and you can begin shopping. The staff was extremely welcoming and friendly. The accommodations were very nice. The only complaint was the toilet bowl float would stick and allow the toilet to... More 

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CourtyardEastonGM, Manager at Courtyard Columbus Easton, responded to this review

Thank you very much for the great comments! We have an amazing, caring staff, a fabulous location at the Easton Town Center, and we pride ourselves on our cleanliness!!! Hope to see you back soon!!! More 

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