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Baymont Inn and Suites Columbus at Rickenbacker

2.0 of 5
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2323 Port Road, Columbus, OH 43217 (Formerly "AmeriHost Inn")
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Baymont Inn and Suites Columbus at Rickenbacker
Best prices for: 1 room 1 guest
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Ranked #71 of 142 Hotels in Columbus
A recent review
3 of 5 stars reviewed 4 days ago
592sherrik Huber Heights, Ohio
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243 reviews from our community

Traveler rating
    69
    86
    48
    24
    16
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98
46
20
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (68)
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Huber Heights, Ohio
1 review
3 of 5 stars Reviewed 4 days ago NEW

The Guest Service Specialist on Duty by the name of Tiffany was very rude and nasty to us and others that stayed at the Hotel at the same time. We were there as a group for a Columbus Soccer tournament. She spoke to children and adults in a very unprofessional way. Due to these instances, I do not think that... More 

Review collected in partnership with Baymont Inn & Suites

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Rodger F, General Manager at Baymont Inn and Suites Columbus at Rickenbacker, responded to this review

On behalf of the Entire Baymont Team I want to personally appologize for the experience that you had while at the Baymont Inn & Suites, Rickenbacker. I can assure you that I will speak with Tiffany and that this will not happen again. All Front Desk Personell are there for the guests and to assist with any needs, and to... More 

Marietta, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

After reading some other peoples reviews of this place I decided to stay here. I could not believe how far off they were. This place was gross. Dirty carpets, and I mean DIRTY. The elevator had garbage in it. The walls and floor of the elevator were filthy. The room is so outdated I was amazed. An old school TV,... More 

Review collected in partnership with Baymont Inn & Suites

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Rodger F, General Manager at Baymont Inn and Suites Columbus at Rickenbacker, responded to this review

As the General Manager and part of the Baymont Team I want to express our sincere appology for your stay at the Baymont Inn & Suites, Rickenbacker. We strive everyday to make sure that our guest have the best experience possible, and from your review that did not happen. Our property has received many awards for our service and cleanliness... More 

ohio
1 review
1 of 5 stars Reviewed 5 days ago NEW

First the room had no refrigerator nor microwave. We stayed with another couple that had both of these items - we paid the same rate. The staff offered the use of the breakfast area and then scolded us for laughing and having a good time. The pool room did not even have a working water fountain.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Rodger F, General Manager at Baymont Inn and Suites Columbus at Rickenbacker, responded to this review

On behalf of the General Manager I want to appologize for your stay this past weekend. I can assure you that what you experienced is not the norm. I have checked with the clerks on duty and there was no reports of no hot water or roaches. We have an exterminating service that monitors our hotel on a monthly basis... More 

Greenville, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

The mattress needs to be updated. There was no firmness and you sunk in the bed. It was the worst sleep I ever got.

Review collected in partnership with Baymont Inn & Suites

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Columbus, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

Very nice free breakfast!Lots to choose from.Bed was comfortable.only downside was ,went to enjoy the pool and there were a boys birthday party there all day and evening and they ended up clogging up the pool pump with balloons so therefore pool was out of order.Tvs need to be upgraded, old big back tvs

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Rodger F, General Manager at Baymont Inn and Suites Columbus at Rickenbacker, responded to this review

On behalf of the Entire Baymont Team we would like to thank you for taking time out of your busy schedule to let us know about your stay. We are always glad to hear that we are doing things right for our customers and that they have enjoyed their stay with us. We look forward to serving your lodging needs... More 

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