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Quality Inn & Suites

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4850 Frusta Drive, Columbus, OH 43207 (Formerly Sleep Inn)
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1 room 1 adult
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95 Reviews from our TripAdvisor Community

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Columbus, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I honestly have nothing but good things to say about this location in obetz. Very clean, well lite parking lot and quite. The lady at the front desk is a sweetheart, and the southern accent makes it even a better experience to be apart of. I will definitely be a normal guest when need be. Thanks to all. Sincerely Johnie

Helpful?
Thank Johnie C
Ohio
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night and found the King Room, Quiet and Clean, nothing Fancy but away from the traffic and noise. Check in was fast and the clerks were welcoming. Rooms on 2nd floor I think would be the most quiet. Would stay there again.

Helpful?
Thank OHgambler
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed on 01-12-16, I received excellent customer service This was a business trip, and I felt very comfortable .I travel a lot and this was the best hotel experience that I have had. The prices were reasonable. Thanks Connie and Tabatha

Helpful?
Thank Ramona C
TabithaSee, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you took the time to... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I unexpectedly stayed the night at the quality inn and suites in Obetz, OH last night. The staff was very friendly, even calling my room to make sure I had everything I needed for my stay. I enjoyed a nice hot breakfast and a ride back to my semi at check out. What a wonderful experience I had! Thanks everyone!

Helpful?
Thank Cheryl C
TabithaSee, Front Office Manager at Quality Inn & Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I will be sure to... More 

Kansas City, Missouri
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 18, 2015

We stayed here on Saturday 12/5/15. Check in was a breeze. I was helped by Connie who was very helpful and friendly. I had called earlier in the day to confirm that we would be arriving late and had talked with her on the phone. We arrived around 11:30 and she remembered talking with me and had us all ready... More 

Helpful?
Thank Jayco-man
TabithaSee, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write us a review. We here at Quality Inn are pleased to know that you have had a wonderful experience. We are currently fixing the issues that you had stated especially with the full sized beds. We are in the process of getting Queen size beds. I would also like to let you... More 

Onslow, Iowa
1 review
5 of 5 stars Reviewed December 6, 2015 via mobile

I stayed here for a week on business. Was very happy with the amenities and having a fridge and microwave was a big plus! The breakfast in the morning was very good. The best thing was the wonderful staff. They were so helpful and accommodating. The ladies who ran the front desk were amazing! Especially Tabitha, she made me feel... More 

Helpful?
Thank Kerry R
Laura2017, General Manager at Quality Inn & Suites, responded to this review

Kerry, Thanks very much for completing our on-line survey. We appreciate your feedback. I will pass along all of your positive compliments to the staff. Tabitha excels at customer service and we are lucky to have her. I'm very glad that the staff was able to meet your needs. Our goal is to provide our guests with an experience that... More 

Monroeville, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 4, 2015 via mobile

We came on a business trip for work. We stayed in a queen room the first two nights, then switched to a king room the remainder of our stay. Connie, at the front desk, is fabulous! She was beyond accommodating to our needs. She made everything simple and hassle free during our stay. She went out of her way to... More 

Helpful?
Thank Heather R
Tabitha S, Manager at Quality Inn & Suites, responded to this review

Heather, Thanks very much for taking the time to complete our survey. It is always nice to receive positive comments about the staff. I will be sure to share your comments with them. If I can ever be of any assistance in the future please feel free to contact me directly. We look forward to serving you again soon. Have... More 

Obetz, Ohio
1 review
5 of 5 stars Reviewed December 3, 2015

The people here were very freiendly and helpful in getting me settled in. Even got a courtesy call after about 15 minutes in the room to make sure everything was to satisfaction. They have a good little spread for breakfast in the mornings. Not only were the friendly but very informative about the area and giving me any information as... More 

Helpful?
Thank BigSambino
Laura2017, General Manager at Quality Inn & Suites, responded to this review

Dear Sir or Ma'am, Thank you very much for taking the time to complete our on-line survey about your recent stay at the Quality Inn & Suites in Obetz, Ohio. We sincerely appreciate your feedback. I am so happy to hear that the staff was very friendly and knowledgeable. Our goal is to provide guests with a memorable experience that... More 

1 review
5 of 5 stars Reviewed November 24, 2015 via mobile

Room is clean staff is friendly. Will stay here again Being on the road just like to have a clean room to rest my head. The staff is great especially Tabitha. She always makes sure i smile and laugh. I always stay here over any place

Helpful?
Thank Shaun S
Tabitha S, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Shaun, I wanted to thank you for taking the time to write us a review. Your feedback is very important to us. I am glad to hear all the positives about your recent stay and am happy that i can make you laugh! I do hope that you continue to chose our hotel to stay at over any other... More 

Nashville, Tennessee
1 review
4 of 5 stars Reviewed November 21, 2015

I was on a trip visiting family in a bad situation. Front desk clerk was very polite. My first night there I Was good. Had issue with toliet and tub maintenance guy was right there when I reported this and he handled situation immediately. Very impressed with his professional attitude . Speedy service repair . Will stay again place is... More 

Helpful?
Thank Louse M
Tabitha S, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad that our staff and hotel changed your bad night in to a Great night! I do want apologize about any maintenance issues you had while here. I do hope that your next stay here you do not experience any... More 

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