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Quality Inn & Suites

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4850 Frusta Drive, Columbus, OH 43207 (Formerly Sleep Inn)
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1 room 1 guest
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79 Reviews from our TripAdvisor Community

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Traveler rating
    29
    22
    7
    7
    14
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18
14
6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • German first
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    (79)
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    (13)
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    (28)
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    (18)
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Kentucky
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago

Staff great room fine but someone forgot to clean our tub I could see the counter had been cleaned but forgot tub there was water spots on tub wall which should have alerted me but then saw something that made me realize they must have forgot there was mold around the grab bar with the shower curtain tucked through grab... More 

Was this review helpful? Yes
Deb I, Sr. Vice President at Quality Inn & Suites, responded to this review

Thank you for taking the time to post a review on Trip Advisors following your visit to the Quality Inn & Suites Columbus South. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area needing attention and corrective action... More 

Shady Spring, West Virginia, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The pool is located at their sister hotel which is about a quarter mile away! Had I known I would of booked a different Hotel!! The Staff was very friendly and Welcoming! Beds weren't great and the rooms were dated with box tvs and no plug-ins to recharge modern Electronics! Refrigerator was unplugged when we arrived and didn't realize till... More 

Was this review helpful? Yes
Deb I, Sr. Vice President at Quality Inn & Suites, responded to this review

Thank you for taking the time to give us feedback so that we may better serve you. Our pool was recently redone into a conference room due to customer requests and our sister property honors our guests with pool privileges, I apologize for the miscommunication. I am happy to report we are also on the books for some updates to... More 

Travelers are raving about these Columbus hotels

Cincinnati, Ohio
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The smell in the hallway was horrible to start, and the room (225) had even a worse smell! Instantaneously, the smell sparked my allergies and sinus cavities to the highest degree and I get sick! I can't breath, clogged up in the throat, coughing, sneezing the worst! The bed was old along with all of the covering for it. I... More 

Was this review helpful? Yes
Corbin, Kentucky
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 17, 2015

Well, stayed here October 2014, wasn't the best experience at all, I can say that from that stay, things are better. The room we stayed in this time appeared to be remodeled, except for furniture and tv, still old. Bathroom was clean, no black feet from carpets like last time. Breakfast was o.k., no breakfast meat, just sausage gravy, biscuits,... More 

Was this review helpful? Yes
Dawn H, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to comment on your recent stay. It is because of our guest reviewing our hotels that we can improve our service and the quality of guest stays. It sounds like we have improved some but still have a ways to go. I can assure you that we are making progress everyday to make this... More 

Struthers, Ohio, United States
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 14, 2015

Chose this Quality Inn due to location by Scioto Downs. Still had to drive about 10 - 15 minutes but not a problem. The Garmin got us there and back a couple of different routes. First time ever that a we got a check-in call from the front desk asking if everything was to our liking. Nice touch. Breakfast was... More 

Was this review helpful? Yes
Dawn H, General Manager at Quality Inn & Suites, responded to this review

Thank you for commenting on your recent stay here at the Quality Inn & Suites. We rely on our guest comments to find ways to improve our service. Dawn Hedges General Manager More 

Erie, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 9, 2015 via mobile

Having our annual trip to Obetz for the Memorial Tournament and visit our friends. Check-in was minimal and our keys didn't work as usual. Room was always clean and in order. Has a pool/fitness center,but didn't use. Little breakfast area however was disappointing. Same hot choice everyday. Sausage and gravy. Hope you like this!. Fault of the hotel. Both days... More 

Was this review helpful? Yes
Dawn H, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to comment on your recent stay. I can assure you that the breakfast staff has been through training and they are now better equipped to handle our guest's breakfast needs. As the new manager my desire is for everyone that stays here have an exceptionally good stay. I apologize the we did not provide the... More 

1 review
1 of 5 stars Reviewed May 28, 2015 via mobile

I'd have left the first night if my company wasn't paying to put me up here. The ac and heater didn't work, the pillows were horrible and smelled, the towels were dirty, the shower curtain rod was about to fall down, the curtain had mildew, the wallpaper was peeling and in places held up by masking tape. if you are... More 

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Huntsville, Alabama
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed two nights while attending a local festival. The room was clean and the hotel was quiet. The motel is farily easy to get to off of the by-pass highway. The free breakfast was above average, with an almost too helpful attendant.

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Johnstown, Pennslyvania
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed May 23, 2015

We stayed here with a group. Our first clue that it was not going to be good was the lobby. Very open with two worn couches, about 5 small tables for breakfast, and a group of guys with a cooler of beer. Our room was on the second floor which smelled of smoke. Hand rail on steps was black with... More 

Was this review helpful? Yes
Morgantown, West Virginia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

Quality Inn and Suites Obetz is a great hotel to stay at, I figured that out when the hotel was booked when I got there, but luckily I had a reservation. It was a great hotel, the staff was very friendly and welcoming. Next time I am in Columbus, I will definitely go back. Even though I did not get... More 

Was this review helpful? Yes
Kathy110613, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

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