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All 139 Columbus hotels

Hilton Garden Inn Columbus Airport

3.0 of 5 Hotel   |   4265 Sawyer Rd., Columbus, OH 43219
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Ranked #39 of 139 hotels in Columbus
A recent review
4 of 5 stars reviewed 2 weeks ago
Brian S Buffalo Grove, Illinois
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158 people have reviewed this hotel

Traveler rating
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    34
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    4
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23
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95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Buffalo Grove, Illinois
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a quick in and out this hotel is close to the airport. There is some noise from planes, but you are next to the airport.They have a free shuttle to the airport, which is nice. The restaurant area is small and really part of the lobby, but the food is ok. There is a McDonalds across the street, anything... More

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Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi Brian S! Thank you for taking the time to review us! We're glad you enjoyed your stay with us and found our airport location convenient. Hopefully you were able to utilize our 24 hour complimentary airport shuttle too! Our breakfast is a full, cooked-to-order breakfast, so we have both the buffet with oatmeal, toasts/bagels, pastries, yogurt, fresh cut fruit,... More

Brooklyn, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We were surprised that this was so quiet being next to the airport. Traffic very heavy around airport, but after getting there it was nice. The person at the front desk was impersonal and rushed, but the room was clean and the lobby was welcoming in appearance. We were traveling with a group of students and they were able to... More

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Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi Laurie R., thank you so much for your review! I am glad you found your room to be clean and quiet. We agree that given our proximity to the airport, we can offer a quiet night's rest. I do apologize that you did not find our Garden Grill & Lounge to be of good value. I know our restaurant... More

Brooklyn
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The service was barely adequate. The bed was very hard and lumpy. The food from the onsite cafe was poor quality and very expensive for what you received. There was a leaky faucet, mildewed walls and empty tissue box in the bathroom. Lots of airport noise and noise from the hallway.

Review collected in partnership with Hilton Garden Inn

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Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi Patricia M! Thank you for your review. We are certainly very regretful that our staff, beds, and restaurant quality has led you to not recommend our hotel. We are truly sorry that we failed to offer your our very best, which I know you would have enjoyed. I've contacted you personally by email, so hopefully we are able to... More

Ormond Beach, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

M. Olson Review - This hotel has some serious problems with staff at the front desk, bar, and housekeeping and I have related this in my survey based on the problems. The facility is good, the issue wis with a few of the staff and the length of time it takes to respond to a major room changing issue at... More

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Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi Mark O, thank you for sharing your experience with us. We're so disappointed that our staff was not up to par for your stay. We should have treated the room change with great expediency, since we can understand it would be very disrespectful to make you wait for us to make the situation right. I know we have contacted... More

Waddell, Arizona
1 review
3 of 5 stars Reviewed 4 weeks ago

I've been in a lot of Garden Inn hotels, and this one was just disappointing. After checking in, going up the elevator, and arriving on my floor, I first thought was that Hilton did not build this hotel. They must have acquired it from another brand. It just didn't have the sense of Hilton quality. The location of the hotel... More

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Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi DeenCore! Thank you for taking the time to complete our survey. We are so sorry you had a disappointing stay with us. I apologize about your neighbors; I wish we could of helped to quiet them down. You can always feel free to contact the front desk with any issues, especially noise complaints or internet problems. We have some... More

Columbus, United States
1 review
2 of 5 stars Reviewed March 6, 2014

Clean room, bed was good. Very noisy room the heater loud and blew out cold air with it being 12 outside not a good thing. Outside noise very pronounced. Had to walk awhile to get to room in the snow and ice.

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paul_marcum3, General Manager at Hilton Garden Inn Columbus Airport, responded to this review

Dear Danny V, Thank you for taking the time to complete a review in regards to your recent stay at the Hilton Garden Inn - Columbus Airport. I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I apologize for the issues in your room and will work... More

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2014

Besides a little tricky to enter and exit the hotel met our needs for our weekend in Columbus. The Hilton chain is very kind to military and here was no exception. We didn't spend a lot of time at the hotel however the time we did was fine. Room clean. service helpful/friendly, pool nice, workout room with enough to make... More

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paul_marcum3, General Manager at Hilton Garden Inn Columbus Airport, responded to this review

Dear Sarah E, Thank you for your review from your recent stay at the Hilton Garden Inn - Columbus Airport. We are glad to see that your stay was an enjoyable experience. We will make sure to share your review with the hotel's team members. Again, we thank you for your business and review and we hope to serve your... More

Pennsboro, United States
1 review
4 of 5 stars Reviewed February 26, 2014

My daughter and I stayed for one night. Check-in was quick and easy, even though we were later getting there than planned. The room was nice and had a mini-fridge, coffee maker and other extras. I learned the next morning we were right next to one of the runways. We never heard a plane during the night. It was a... More

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Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi Jennifer M! Thank you so much for your kind review. We truly appreciate you sharing your experience. We are so happy you had a good time. We're looking forward to seeing you again! More

Newark, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 17, 2014

My Fiance (Roth Herter) and I stayed here near the Airport after our Trip to Florida. I decided it was best since we would be too tired to go anywhere further when we landed. The first night was okay we went to bed after eating there. I woke up around 4:30 am sick, and was crying rather loudly and Roth... More

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Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi Rita! We are so sorry to see that you had a bad experience at our hotel. It sounds like you did indeed have some noisy neighbors. We understand this can happen, so we're always ready to solve the problem by quieting neighbors or moving rooms if the problem persists. You can always reach the front desk staff, as we... More

Columbus, Ohio
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 2, 2014

We live just across town from the airport, yet for the last 2 years running we have had serious snow and ice warnings for the early departure, so we have chosen to get across town early and stay at the Hilton Garden Inn by the airport. They have all we need and more and no waiting or delays as would... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ashley B, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Hi muledog! Great to hear from you! We love that our location helps make your traveling simpler. We are so happy to have you as our regular guests. We hope you had a great trip and are looking forward to seeing you soon! More

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Additional Information about Hilton Garden Inn Columbus Airport

Also Known As:
Hilton Garden Inn Columbus Airport Hotel Columbus
Hilton Garden Inn Columbus Airport Hotel
Hilton Garden Inn Columbus
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus Airport Ohio
Address: 4265 Sawyer Rd., Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Columbus
#29 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus Airport 3*
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