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Hilton Garden Inn Columbus Airport

#45 of 140 Hotels in Columbus
Certificate of Excellence
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4265 Sawyer Rd., Columbus, OH 43219
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1 room 1 adult
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Hilton Garden Inn Columbus Airport
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330 Reviews from our TripAdvisor Community

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Huntington, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here since it is directly across from the airport, and free shuttle service was available for our 4am departure. For a small fee, we were able to park our car at the hotel until we returned from our trip. The pool and hot tub were great. The bed was confortable, room was clean. Lobby has nice amenities; coffee,... More 

Helpful?
1 Thank C0lbypetunia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a great experience at the Hilton Garden Inn - Columbus Airport. I was greeted with a smile and the check in process was easy and speedy. The building was very clean and well maintained. It was quiet so sleep came easy. I would recommend this hotel to those staying in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Catie F
Okemos, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean rooms and excellent staff; Breakfast has great choice with healthy green juices; Staff at Breakfast are super efficient and courteous; Location is away from the Columbus downtown so I find it comfortable being away from the downtown traffic and crowds

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Srinivas K
Gwen M, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Srinivas, thank you so much for the fabulous review! I'm pleased to hear that you had a comfortable stay at our hotel. We hope to have you back again soon! More 

Calgary
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Although the hotel is very close to airport the hotel is not in good condition. Hotel beds and air/heat conditioning units poor and rooms too close to airport runway. Would not recommend for business.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Mike K
Andrew H, General Manager at Hilton Garden Inn Columbus Airport, responded to this review

Dear Mike K, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us... More 

Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 8, 2016 via mobile

After I had a very bad experience at the Hampton Inn next door. ...I had to check out because was terrible, I checked in at the Garden Inn and thank God I did this is what I call an hotel!!! I was helped at the front desk by Gwen, she is a superstar!!! A place that I really recommend if... More 

Helpful?
1 Thank Andrea Z
Gwen M, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Andrea, thank you so much for the wonderful review!! We love to hear about positive experiences such as yours. I am sorry to hear that things did not go as well next door. Please let me know if there is anything that I can do for you in future bookings! More 

Fox River Grove, IL
Level Contributor
265 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed January 3, 2016

This is one of 3 hotels right on the airport, so it's very convenient; it's the best of the 3 in my opinion. We had previously stayed in another on-airport hotel with the same chain, but chose the Hilton Garden Inn this time for the indoor pool and better breakfast. Note that breakfast is an additional charge (or buy it... More 

Helpful?
Thank TeacherProf
Gwen M, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Thank you for the detailed review! We look forward to welcoming you back in the near future. Please feel free to contact me directly to book a reservation. Happy New Year! More 

bethesda, United States
1 review
4 of 5 stars Reviewed December 24, 2015

This is a convenient hotel and pretty representative of what you expect from a Hilton Garden Inn. The exceptional aspect of my stay was the staff who are pleasant, attentive and really a pleasure to deal with. The unexceptional was the very bad mattress I had to sleep on.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary M
Gwen M, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

I am disappointed to hear that you did not get a good nights sleep at our hotel. All of the mattress were recently replaced just a few months ago. However, I am glad to hear that the staff was exceptional. I wish you the best and hope to have come back again. More 

Germantown, Maryland
Level Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 23, 2015

This was my first time to stay in a hotel which so close to the airport. It is definitely a convenient spot. The room is clean and comfortable as expected as other Hilton hotel. Though it is close to the airport, it is very quiet in the room. The restaurant staff served quality breakfast quickly. Overall it was a good... More 

Helpful?
Thank dawalish
Gwen M, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

I would like to thank you for staying with us at the Hilton Garden Inn Columbus Airport and for taking the time to review our hotel. I wanted to let you know that we truly do appreciate the feedback. We look forward to welcoming you back the next time you visit Columbus. If there is anything that I can do,... More 

Colombo, Sri Lanka
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 5, 2015

Proximity to the airport is all I can think of... The service was poor. Wait staff were almost condescending in their tone and manner. The room was okay. No complaints. Not much of a view...for obvious reasons. There's a McD's around the corner!

Helpful?
Thank TheLansiKella
Fredericksburg, Virginia
Level Contributor
264 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

So convenient to the Columbus Airport. Good coffee early in the morning, very nice people. Somewhat sterile lobby and lounge area. Bed and room comfortable, but watch out for the wooden bed frame which is slightly wider than the mattress. Banged my left knee four times pretty hard until I learned to avoid the edge walking around bed to bathroom... More 

Helpful?
Thank Loveacorona
Gwen M, Front Office Manager at Hilton Garden Inn Columbus Airport, responded to this review

Thank you so much for taking the time to write a detailed review on our hotel! We hope to have you back again the next time that you are visiting Columbus. Happy Holidays! More 

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