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Hilton Garden Inn Columbus Airport

#49 of 142 Hotels in Columbus
Certificate of Excellence
3.0 of 5
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4265 Sawyer Rd., Columbus, OH 43219
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Hilton Garden Inn Columbus Airport
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Ranked #49 of 142 Hotels in Columbus
Certificate of Excellence
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270 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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fresno, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I found the quality of linens, bedding, mattress, desk chair to be much poorer than may normal experience with the Hilton Garden Inn brand. I stayed 2 separate nights (was using local airport) and each time was unable to have a hot shower, rather I was only able to have a lukewarm shower. I figured it was an anomaly the... More 

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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm not sure where the poor reviews come from. The hotel was in great shape with lovely finishes and decorative touches. Very clean. Nice pool with great windows. It was very quiet: I was anticipating noise since it IS at an airport, but I barely noticed an occasional flight, and never heard my neighbors (saw them, so I know they... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Had a late check in due to my flight and an early wake up call due to Rodriguez and Fernando. Apparently they had to maintain the next door room, and since the walls are paper thin (you can hear your neighbors sneeze), I was woken up at 7:30 am by their drilling, banging and talking. Hey, at least I now... More 

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Kalamazoo, Michigan
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We had an amazing view of the airport. The room was clean and comfortable. It was a great room at a great price. The breakfast choices were good, but the continental breakfast could have been beefed up a bit.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I love walking to my room smelling the smoke coming from a smoker in a room! This hotel is a la Quinta with a decent restaurant. It is understaffed so service is not good. The employees try hard, but there is only so much you can do when you the bartender, server and room service delivery person! This hotel needs... More 

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Palo Alto, California
Top Contributor
198 reviews 198 reviews
45 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hilton Garden inn is a short ride by shuttle from the airport, off of I-71. New hotel, clean, and feels very spacious. The bathroom is a traditional bathroom a bathtub with a shower. There was no night light for the bathroom. There is a full length mirror, and the usual bathroom amenities - soap, conditioner, gel. The lobby had... More 

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emerald isle, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

This has to be one of your worst hotels in your chain and as a Diamond level member I think I can speak with extensive experience. The entire employee base need coaching in " customer service focus" except for one desk clerk at check in the remaining employees would rate zero! The food at breakfast was ill cooked and skimpy... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

I travel a lot and i've stayed at many independent hotels, chain hotels, etc. I always request a Hilton Garden Inn if there is one close to where i will be working. This is one of the best that i have stayed in. The facility was spotless; the staff was incredible.

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Champaign, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice hotel with good location to airport. Friendly staff and clean room. My original room had a bag left in it and the TV was on and the staff gave me a new room instantly. The hotel has a quick and convient shuttle service to the airport. If you are expecting quiet however it can get a little noisy being... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel is comfortable, free internet, good location for travellers-just dont be in a hurry if you eat there. Free coffee out all day and evening. Great shuttle service for airport. Restaurant was only issue.

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