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Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center

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701 E Hudson Street, Columbus, OH 43211
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Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center
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Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toledo, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Picked this hotel because it was a short drive to the LC pavilion. Didn't realise the location was in a pretty run down part of Columbus. When we arrived the front desk agent was very pleasant. Even recommended a take out restaurant for when we came back from the venue. The room we where put into smelled musty right when... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the time to share your experience at our property. Customer feedback is very important to us and your suggestions will be passed on to the proper people. When staying at our property please know, when we have availability room changes are always available to ensure you have a comfortable nights rest. Thank you for sharing and... More 

Anchorage, Alaska
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very clean. The beds are comfortable, and the room is spacey. The staff is very helpful and goes out of its way to assist. The hot breakfast every morning is good, but it is the same every morning. The hotel is in a poor part of town with lots of auto repair shops surrounding it. However, it has... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you very much for your patronage to our property during your stay in Columbus. I am very happy to hear our staff was able to make you comfortable during your stay and you enjoyed our convenient location to many are attractions. Your kind words are certainly appreciated and I will be sure to pass them on to our great... More 

Dayton, OH
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I want to be fair, but, truthfully, I have never seen so much drama between the GM and customers at a hotel! I witnessed a major big argument and GM was rather unprofessional although I think the customer may have been overreacting a little too (but come on GM step up and deal with it professionally). And, I too feel... More 

Was this review helpful? Yes 1
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the time to share your experience at our property. We value customer feedback in order to constantly improve our hotel and will certainly be looking into your comments. We do have policies in place for cancellations and adhere to those in order to keep our operation consistent with all guests. I am very happy to hear... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We were in town to visit The Ohio State University. The hotel was at a convenient location ,it took about ten minutes to get to campus. The hotel was clean and seemed like it had newer carpet. The room was was comfortable as were the beds. The hotel did not have any restaraunts nearby, although the associate at the front... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the time to share your experience at our property. We are very happy to hear we were able to make your visit to Columbus comfortable and you were able to enjoy the complimentary amenities we offer. Our goal is to provide each guest a clean and comfortable room at a great price and I am very... More 

Solothurn, Switzerland
Level Contributor
179 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had a guaranteed and fully pre-paid booking via Hotwire for 2 rooms and three nights. I filled out the check in forms for two rooms and signed for the two rooms and gave the credit card with was only swiped once. My colleague could not arrived because he got stuck at JFK airport due to a storm. Next morning... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the opportunity to share your experience at our property. I do apologize for any confusion regarding your reservation and I will certainly be looking into this. As your reservation was made with a 3rd party booking site we do follow the guidelines set forth in our agreement with the platform. Our number one priority at our... More 

Troy, Ohio
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My first visit to Rock on the Range May 2015 at Mapfre Stadium. This hotel is within in walking distance. Which was perfect. The staff went out of their way to be friendly and accommodating. The head of housekeeping was outstanding. I can't complain about anything at the hotel except the price. They charged me more than the rack rate... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay with us. I do apologize for any confusion regarding your rates as rates do change depending on availability and time of booking. I will certainly be passing on your kind words to our Housekeeping Manager and other staff and thank you for recognizing them.... More 

1 review
4 of 5 stars Reviewed May 25, 2015

From the moment we arrived, the staff was friendly and helpful. Event to notify us we left our dome light on in our car. There motel was clean. Our room was clean and comfortable. I would highly recommend this Holiday Inn Express!

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you Jeff for your kind words regarding your stay at our property. We sincerely appreciate your patronage and I will be sure to pass on your comments to our wonderful staff. We know you have a choice when traveling to Columbus and thank you for choosing the Holiday Inn Express Ex I-71/OH St. Fair for your accommodations. We look... More 

Edina, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 9, 2015

First of all, the area around this hotel is very bad, I mean think chains, boarded up doors, bars on windows and steel shutters on store fronts. Second, the element around is not very good either, vagrant people congregating in the area, at all hours of the day and the night. Third, the hotel has signage in place, park on... More 

Was this review helpful? Yes 2
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for sharing your feedback with us regarding your recent stay at our property. I sincerely apologize for any inconvenience you encountered while staying with us and I will certainly be looking into these matters. I can assure you our GM is very qualified to handle guest issues and there are other circumstances in regards to the incident you... More 

Fargo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

I checked in to the hotel today, and as an IHG member, my name was on the welcome board, I had a candy bar with my name on it saying thanks for staying, am email drafted this morning from Kirti the general manager AND Mikel's awesome front desk was above and beyond. She helped me arrange a taxi ride to... More 

Was this review helpful? Yes
General M, Public Relations Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you very much for choosing to stay with us. We would like to welcome you to our hotel and the Columbus area. We truly appreciate your patronage and I will be sure to pass on your kind words to the Mikel and the staff. Please do not hesitate to call or come to the Front Desk if there is... More 

little rock, arkansas
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stayed at this hotel for 4 nights and were gone from around 10:30 am til 8 or 9 pm each day. We booked this stay through Hotwire and were given the room type in the area we requested. The hotel was clean, comfortable with great beds, and the breakfast was outstanding. I would have given this property 5 stars... More 

Was this review helpful? Yes 1
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the opportunity to share your experience at HIE Columbus. I am very happy to hear we were able to accommodate your requests prior to your arrival and I do apologize for any inconvenience you experienced with housekeeping. To ensure that all guests receive the proper services when staying with us we do issue a letter for... More 

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