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Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center

#50 of 142 Hotels in Columbus
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701 E Hudson Street, Columbus, OH 43211
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Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center
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Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center
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123 reviews from our community

Traveler rating
    53
    35
    16
    11
    8
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29
22
9
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

Everyone, management and staff, was very friendly and helpful. The most interesting thing at their breakfast buffet were their bananas. Each banana had a handwritten slogan on it with a positive thought for the day. And, we learned that every employee contributes in creating and writing the slogans...very clever! Also, a personalized welcoming letter from the manager was in the... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you very much Rosie for your kind words regarding your recent visit to HIE/ Columbus. I am so happy to hear you enjoyed your stay with us and I will be sure to pass on your kind words to our staff. We know you have a choice when you travel and truly appreciate your patronage. Please come back and... More 

Stollings, WV
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very well run Holiday Inn Express that exceeds the standard for the brand in service. I have stayed here over 30 times in 3 years and it is my first choice for the city. The location is perfectly central and accessible to the entire town with ease. Walking distance to the Columbus Crew stadium, very close to... More 

Was this review helpful? Yes 1
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the time to share you experience at our hotel. We truly appreciate your business over the years and I thank you for writing such kind words about our property. Please know that we review each comment left about our business in order to constantly improve and I will be sure to pass your words on to... More 

Cridersville, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We were quite satisfied with our overnight stay. It was easy to get to, breakfast was good and staff extremely friendly. We would definitely stay there again. Price was reasonable and room was clean. No complaints.

Was this review helpful? Yes
General M, Public Relations Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you very much for your kind words regarding your stay at our hotel. I am very happy to hear we were able to meet and exceed your expectations during your stay and I will be sure to pass on your kind words to the staff. We know you have a choice when you travel to Columbus and truly appreciate... More 

1 review
2 of 5 stars Reviewed February 10, 2015

The staff was nice, the surrounding area was scary, no hot tub. I had to travel to Columbus with my daughter and was concerned about the area. I had made a reservation from a link that the event we were attending had on their webpage. The price to stay that I should have been given for the group rate was... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Dear Anne S, Thank you for taking the time to share your experience regarding your recent stay at the Holiday Inn Express in Columbus. I do apologize for any inconvenience you experienced by booking with a 3rd party review site. We do always recommend booking directly with us or through the www.hg.com site to avoid any confusion. Please know that... More 

Deerfield, IL
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 30, 2015

I am looking forward to the semi apologetic response from the hotel's general manager. I get how social media works. Negative revew, respond letting us all know how much you value our feedback, nothing changes and you hope to earn points with prospective travelers. I stayed at this location at the end of January, 2015. I can certainly overlook the... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the time to share your experience at our property. Please know that we review all customer feedback positive or negative to help us continually improve our property. You suggestion is a very valid point and we will certainly evaluate our accommodations to cater to our business traveler segment. Please know that we do value your business... More 

Toledo, Ohio
1 review
4 of 5 stars Reviewed January 20, 2015

There are two things I look for in a hotel; a clean room and good customer service. Jess and Earle went above and beyond for the latter! I checked in late (after 9pm) and had no trouble getting in my room in a timely manner. They advised me where I could get food within a reasonable distance. My room was... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you for taking the time to share your review in regards to your recent stay at our property. We know you have a choice when traveling and truly appreciate your patronage to the Holiday Inn Express. I am very happy to hear that our staff was able to meet and exceed your expectations and I will be sure to... More 

New York City, New York
Top Contributor
54 reviews 54 reviews
54 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed January 5, 2015

Located a 10-minute drive from downtown Columbus, we had a good overall stay here. The room was large with a comfortable bed and two types of pillows - soft or firm. We also had a flat screen, refrigerator and microwave. The bathroom had good water pressure and hot water. Everything was clean. The staff was very nice and accommodating. The... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you very much for choosing to stay in our hotel. I am very happy to hear you enjoyed our great room amenities and complimentary breakfast during your stay. We take great pride in meeting and exceeding our customers expectations and I am very happy to hear we accomplished this for you. I will be sure to pass on your... More 

New York City, New York
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 31, 2014

For the record, the property is decent--a bit frayed around the edges, but fine--and the king bed room was good and spacious, with a fridge, coffee maker, and a good bed. Not the greatest neighborhood. And an 11 a.m. check-out time, which immediately says to me, "Screw the guest". Now, does no staff member talk to other staff members? I... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you very much for sharing your comments in regards to your recent stay at our property. Please accept our deepest apologies regarding your late checkout and I will be sure to address this issue with the staff. I hope you will choose to stay with us again in the future and be assured this was an isolated incident and... More 

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 30, 2014

Stayed here over a week day while the kids were on Christmas break. Very clean spacious rooms with a nice fridge and microwave. Warm pool and nice exercise area. Again, impressively clean. Rooms up to date with nice LG LCD TVs and modern decor. Breakfast was the best I've had in a long time for a free, included breakfast. Scrambled... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

Thank you very much for your great review in regards to your recent visit to our property. We know you have a choice when you travel and we greatly appreciate your business. Customer feedback is very important to us and please know that I will be sharing your comments with our staff. Please come see us again should your travels... More 

Boston, Massachusetts
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 2, 2014

The price was decent and the amenities were great. The hotel was quiet and welcoming. As a member of the IHG rewards club, my name was listed in the lobby and it made me feel important. The pool was clean and warm and the breakfast was delicious. The beds were comfortable and the staff was friendly. Would definitely stay here... More 

Was this review helpful? Yes
General M, Manager at Holiday Inn Express & Suites Ex I-71/ Oh. State Fair/Expo Center, responded to this review

We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We take pride in providing top-notch quality service at a very reasonable price. Our staff is trained to attend to your needs and I am happy to hear we accomplished this for you. Our hotel is also ideally situated to the... More 

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