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Extended Stay America - Columbus - North

2.0 of 5
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6255 Zumstein Drive, Columbus, OH 43229-2566
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1 room 1 guest
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Extended Stay America - Columbus - North
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lewisburg
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Arrived at hotel around 9 pm to check in. We had been on the hotel for roughly three hours at that point and were told the website had overbooked and our rooms were not available. We had paid over a week in advance and only booked two rooms. Thus far no refund has been issued and management has not replied... More 

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LaSalle, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I have read several other reviews and see a trend that a majority of your customers have complained about the lack of cleanliness. I have to agree. It appeared as though the sheets were changed and nothing was cleaned in the room. We were very disappointed with the room in Extended Stay America Hotel Columbus (North), OH. The shower head... More 

Was this review helpful? Yes 1
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 19, 2015

Thought we were lucky to get a room since the goodguys national car show was in town. Front desk was great, didn't have 2 nonsmoking rms, but allowed us to find the least smokiest of those available. Too bad the room was dirty, used an entire pkg of lysol wipes cleaning. Noise started at 10:15 and continued until 4:00 am.... More 

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Bethlehem, Pennsylvania
1 review
1 of 5 stars Reviewed July 12, 2015

This place is horrible. OUr non smoking room wreaks of smoke- the whole hotel does. I've seen reviews you get what you pay for here and I do not agree. I have gone to hotels that were less expensive and received much better treatment. The manager was rude to us and when I spoke to her about it she told... More 

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North Canton, Ohio, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 9, 2015

A few years ago we stayed at our first Extended Stay. It happened to be a brand new one in Minnesota. Our next visit to a ES was in Louisville, KY. It looked normal on the outside but was a huge disappointment when we saw our room. Not giving up too easily, we booked the ES "north" Columbus, OH. We... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 9, 2015

Extended Stay is part of the company I work for Preferred Hotel Program so I have stayed at different Extended Stay America before but this is the first bad experience I have had. My husband and I like to do weekend getaways so we went to Columbus June 5-7, 2015. First off the hotel is in the back with a... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Columbus - North, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. As this hotel’s manager, I can assure you that I have gone over all procedures with the staff to ensure your experience is not repeated. We continually... More 

Cincinnati
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 6, 2015

I just checked out of this place after a five-night stay. I will admit I was lured in by the price-- five nights in a hotel really add up. Some nice things about the place: you can stay here and eat your own food, stove top, microwave, full-sized fridge, pans, dishes, etc. provided. I didn't mind that it wasn't in... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbus - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that we did not meet your expectations. Please accept my apology. To prevent this from happening again, my team is being re-trained on all aspects of great service to provide each guest with a clean and comfortable stay. I really... More 

Mentor, Ohio
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 14, 2014

Very sketchy area! I came to check in after 11pm and there was metal gates across the entire lobby area. There was a helpful security guard who helped me find a close parking space. If you're strictly looking for a bed and a shower this is a place for you.

Was this review helpful? Yes 3
Pittsburgh, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 30, 2014

You now have to cart to your room a coffee pot, toaster, strainer, pots and pans, dishes, silverware, towels etc if you plan to stay more than a night. They bill themselves as extended stay but treat you like you're living in a dorm room. The hotel rooms smell, there is dust on bedside stands and drawers which also have... More 

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Columbus, Ohio
1 review
4 of 5 stars Reviewed July 22, 2014

Sure you can get a better hotel, but for the price this hotel is very good. The Manager, Carly, always responded to my requests in a friendly & professional manner. The staff was also helpful. I will Stay here again.

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13 photos of this hotel

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