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Extended Stay America - Columbus - North

2.0 of 5
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6255 Zumstein Drive, Columbus, OH 43229-2566
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Extended Stay America - Columbus - North
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Ranked #113 of 142 Hotels in Columbus
A recent review
5 of 5 stars reviewed 3 weeks ago
Vickie S North Canton, Ohio, United States
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Thought we were lucky to get a room since the goodguys national car show was in town. Front desk was great, didn't have 2 nonsmoking rms, but allowed us to find the least smokiest of those available. Too bad the room was dirty, used an entire pkg of lysol wipes cleaning. Noise started at 10:15 and continued until 4:00 am.... More 

Was this review helpful? Yes
Bethlehem, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

This place is horrible. OUr non smoking room wreaks of smoke- the whole hotel does. I've seen reviews you get what you pay for here and I do not agree. I have gone to hotels that were less expensive and received much better treatment. The manager was rude to us and when I spoke to her about it she told... More 

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North Canton, Ohio, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A few years ago we stayed at our first Extended Stay. It happened to be a brand new one in Minnesota. Our next visit to a ES was in Louisville, KY. It looked normal on the outside but was a huge disappointment when we saw our room. Not giving up too easily, we booked the ES "north" Columbus, OH. We... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 9, 2015

Extended Stay is part of the company I work for Preferred Hotel Program so I have stayed at different Extended Stay America before but this is the first bad experience I have had. My husband and I like to do weekend getaways so we went to Columbus June 5-7, 2015. First off the hotel is in the back with a... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Columbus - North, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. As this hotel’s manager, I can assure you that I have gone over all procedures with the staff to ensure your experience is not repeated. We continually... More 

Cincinnati
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 6, 2015

I just checked out of this place after a five-night stay. I will admit I was lured in by the price-- five nights in a hotel really add up. Some nice things about the place: you can stay here and eat your own food, stove top, microwave, full-sized fridge, pans, dishes, etc. provided. I didn't mind that it wasn't in... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbus - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that we did not meet your expectations. Please accept my apology. To prevent this from happening again, my team is being re-trained on all aspects of great service to provide each guest with a clean and comfortable stay. I really... More 

Mentor, Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 14, 2014

Very sketchy area! I came to check in after 11pm and there was metal gates across the entire lobby area. There was a helpful security guard who helped me find a close parking space. If you're strictly looking for a bed and a shower this is a place for you.

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 30, 2014

You now have to cart to your room a coffee pot, toaster, strainer, pots and pans, dishes, silverware, towels etc if you plan to stay more than a night. They bill themselves as extended stay but treat you like you're living in a dorm room. The hotel rooms smell, there is dust on bedside stands and drawers which also have... More 

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Columbus, Ohio
1 review
4 of 5 stars Reviewed July 22, 2014

Sure you can get a better hotel, but for the price this hotel is very good. The Manager, Carly, always responded to my requests in a friendly & professional manner. The staff was also helpful. I will Stay here again.

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1 review
1 of 5 stars Reviewed June 5, 2014

The Extended Stay America - Columbus North is not a good secure place. The staff have no clue of what is happening. They don't care safety and security. I stayed at this place but I will not stay their again. I will not recommend this to anyone. it is not a welcoming place and the location is not good.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not feel secure. In response to your feedback, I can assure you that we will take the necessary actions to ensure each guest feels... More 

Louisville, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

This hotel has great pricing especially if you book the room for over 7 days, and if you book it in advance. The hotel was nice, and clean. The only issue I had was that there were times where the person at the Front Desk was doing other things, so had to wait a little to ask questions.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - North, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your clean room and our affordable rates during your visit with us. Still, I apologize that our front desk staff did not attend to your needs in a timely manner. Your comments will be useful as... More 

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