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La Quinta Inn & Suites Columbus West - Hilliard

#37 of 142 Hotels in Columbus
Certificate of Excellence
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5510 Trabue Rd, Columbus, OH 43228
Best prices for: 1 room 1 guest
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La Quinta Inn & Suites Columbus West - Hilliard
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La Quinta Inn & Suites Columbus West - Hilliard
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185 reviews from our community

Traveler rating
    85
    60
    22
    6
    12
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72
33
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed one night for a business trip and this was a great price, great location and had everything you could need to be comfortable. I would stay here again for sure. The staff was very friendly and went out of their way to make sure I had a great experience at their hotel. For the price, you cannot beat... More 

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We like to thank you for taking your valuable time to provide us your feedback. We are really pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. Your satisfaction and continued trust in La Quinta Inn and Suites are... More 

Troy, Michigan
Top Contributor
149 reviews 149 reviews
51 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed 1 week ago

Ver clean, convenient, well maintained, quiet and affordable! Nice room ( I had the king with sofa) for leisure and business. Plenty of outlets for electronic devices. Wi-go worked quite well also. Nice large flat screen tv for easy viewing in entire room. Breakfast selection was normal- waffles, cereal, hard boiled egg, yogurt, and a bit more. Good value and... More 

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much for really sharing and appreciating our staff and service that we all strive for day in and out at La Quinta Inn & Suite Columbus West/Hilliard. We are really happy to hear you are able to enjoy in our very specious room and amenities hotel have to offer to our guests. We are waiting for you. More 

Saint Albans, West Virginia
1 review
4 of 5 stars Reviewed 1 week ago

This facility was much better than I expected due to the fact that they allow pets. I was fearing the worst but was pleasantly surprised by the cleanliness and lack of pet odors. All the amenities were functioning except an elliptical machine in the fitness room. Overall very pleased with this property.

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you for taking your valuable time to share your wonderful experience at La Quinta Inn & Suites Columbus West/Hilliard location. We are extremely happy to hear that you had wonderful experience. We are so sorry about elliptical that was out of order during your stay. We also like to inform you that we got brand new elliptical in our... More 

East TN
Top Contributor
137 reviews 137 reviews
101 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is in a convenient location, close to everything on the west side. Staff is knowledgeable, friendly and customer focused. Rooms are clean. Pet friendly. The hotel is aging and in need of a complete update.

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HolidayInnExpPolaris, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We like to thank you for taking time for providing your valuable feedback again. At La Quinta Inn & Suite Columbus West/Hilliard location our staff are always striving for excellent customer service. We like to inform you that you feedback is very important to us and had been discuss with our management staff. Thank you for staying with us and... More 

Lakewood, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can only believe that the bad reviews of this motel were done by people who did not have the location correct. Either that or they were disgruntled employees. After getting the room through an online discount travel website, that does not provide the motel name before hand, I read the reviews. Some of the negative reviews concerned me. The... More 

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HolidayInnExpPolaris, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much putting out thoughts and sharing your wonderful stay at La Quinta Inn & Suite Columbus West. Team at our hotel is passionate about guest service. As always we really appreciate our guest's feedback and try hard to improve and keep our service and product quality to highest possible level. Looking forward to see you soon when... More 

Delphos, Ohio
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in Columbus for an AAU Basketball tournament and stayed at the La Quinta. I booked 3 rooms and requested they be together at the last minute. They were almost sold out but was able to accommadate us. When we got to our rooms they were very nice and updated. The rooms were spacious and the beds were very... More 

Was this review helpful? Yes 1
HolidayInnExpPolaris, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your... More 

Potomac, Maryland
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upbeat, clean, and all the amenities you would need for a quick stay. Rooms were clean, newer, flat screen TV, hotel staff nice, free breakfast better than normal for complimentary. Easy on/off the highway and many stores and restaurants moments away.

Review collected in partnership with La Quinta

Was this review helpful? Yes
HolidayInnExpPolaris, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We like to thank you for taking your valuable time to provide us your feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to... More 

New Jersey
Top Contributor
59 reviews 59 reviews
38 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

I recently traveled cross country with 2 cats. Because of their pet friendly policy. I stayed at La Quinta. This one was probably the worst of the 3 I stayed in. Older style La Quinta. Definitely looks a little worn. Furniture in the room was a bit shabby. The elevator was dirty. I had stayed at a nice La Quinta... More 

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HolidayInnExpPolaris, Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We like to thank you for taking your time to provide your valuable feedback. It is unfortunate that you did not had excellent stay at this Inn. Please accept our sincere apology, also we like to reconfirm that it was this particular LaQuinta Inn location. We request you to provide us your contact information so we can discuss more and... More 

Wapakoneta, United States
1 review
4 of 5 stars Reviewed March 31, 2015

Easy drive to downtown Columbus Ohio convention center. Lots of great and close places to eat at this location. There is a Walmart right next doorl Rooms were clean and indoor pool nice and clean. Staff was nice and friendly, too.

Review collected in partnership with La Quinta

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Falmouth, Massachusetts
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 26, 2015

We stay at LaQuintas as they take dogs and we travel with one. Great inconsistency from hotel to hotel. This one is very shabby and not well maintained. Last night we stayed one in Harisburg Pa. that was great. Cannot recommend it

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