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La Quinta Inn & Suites Columbus West - Hilliard

#37 of 140 Hotels in Columbus
Certificate of Excellence
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5510 Trabue Rd, Columbus, OH 43228
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1 room 1 adult
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La Quinta Inn & Suites Columbus West - Hilliard
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233 Reviews from our TripAdvisor Community

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Prospect, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice folks than do a good job. Use this location to assist with business and hold meetings. Always will to help out any way they can. Location is close to most everything and get can to downtown with-in 10 minutes

Review collected in partnership with La Quinta

Helpful?
Thank Don R
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much Don for taking your valuable time to provide us your valuable feedback. We are glad to hear that during all your visits you had wonderful stay and during you groups meeting space needs. I will make sure to share your feedback to team at La Quinta Inn & Suite Columbus West/Hilliard. We are positive that we... More 

Framingham, Massachusetts
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The housekeeping staff here is the best I have ever seen. The room was almost polished to a glossy shine. Every day we came back to the room everything was clean again, blankets and clothes we left around the room were neatly folded, shoes were lined up, lotions and sprays were put neatly together in one spot and so on.... More 

Helpful?
Thank winddancer8088
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Service team at La Quinta Inn & Suites Columbus West/Hilliard like to thank you for taking your valuable time to provide us you appreciative feedback. We really happy that had wonderful stay. At La Quinta our mission statement is "We Are Here For You" when it comes to service. Traveler like you who travelled all around globe and so many... More 

Illinois
Level Contributor
222 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
5 of 5 stars Reviewed January 4, 2016

My experiences with La Quinta have been hit or miss-this one was on target. Check-in and check-out were fast, efficient and accurate and all the desk staff was exceptionally friendly and helpful. Our 2 queen room was clean, comfortable, and large-sofa and desk and chair in addition to the beds. Microwave and larger fridge. Breakfast was a bit above average... More 

Helpful?
Thank librarychick
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We are really happy to hear you had wonderful stay and want to appreciate on behalf of entire team at La Quinta Inn & Suite Columbus West/Hilliard for taking your valuable time to provide us five star review. We are glad that you were able to enjoy all amenities what hotel offers to all our valuable guests. "We Are Here... More 

A TripAdvisor Member
4 of 5 stars Reviewed December 31, 2015 via mobile

Nice place to stay with dogs. Very friendly people. Price was great and no fee for your dog which makes it nice for families on a tight budget. Room needed updating. Ceiling had watermarks and the general appearance was tired looking but overall it was acceptable.

Helpful?
Thank A TripAdvisor Member
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We like to thank you for taking your time to provide us valuable feedback. Please accept our sincere apology not able to exceed your expectations during your stay. Property improvement plan is on going and wanted to assure you we are working hard to improve and exceed your expectations. We also like to thank you for positive feedback toward our... More 

Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

This hotel is a class act. It was clean, comfortable and the desk clerks did everything they could to be sure we were comfortable for the 3 days we were there, even calling the room to be sure everything was to our satisfaction. Unlike other area hotels that we have stayed at near Hilliard that were of poorer quality, this... More 

Review collected in partnership with La Quinta

Helpful?
Thank Betsy B
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you much Betsy for your valuable feedback! and giving us five star review. I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. I will make sure to share your feedback to our service oriented team. It’s our... More 

Columbus, Ohio
2 reviews
5 of 5 stars Reviewed December 27, 2015

We normally drive a 16 hr trip in one day, but it was late at night and the weather was terrible. Add to that we were travelling with our two Border Collies, we never expected to find a place to stay last minute that would allow dogs too. The staff is outstandingly friendly, the hotel is beautiful, clean, and comfortable.... More 

Helpful?
Thank Judy C
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We really appreciate for taking your time to pride us your valuable feedback Judy. We are thrilled to know you had pleasant experience and enjoyed your stay recently at our specious guest rooms at La Quinta & Suites Columbus West/Hilliard location. We are committed and work with passion everyday to make sure all our valuable guests have enjoyable experience. As... More 

Novato
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed December 19, 2015

I was here in late September during a cross country trip for a dog show; the staff was excellent and the hotel was great. I stayed at many La Quintas during the trip and this was one of the best. The room I had was a good size and the bed was fabulous, and in the morning there is a... More 

Helpful?
Thank roverrun
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much for taking your valuable time to provide us positive feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our... More 

St. Joseph,Michigan, United States
2 reviews
4 of 5 stars Reviewed December 17, 2015

The management and stuff were very friendly and helpful. The room was above average. However the bathtub needed better cleaning, and I would have liked to see bananas and oranges on then breakfast menu and not just apples.

Review collected in partnership with La Quinta

Helpful?
Thank Maro S
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We appreciate you taking the time to tell us about your experience and providing feedback at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks... More 

Troy, Michigan
Level Contributor
269 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed December 11, 2015

This was my second stay at this LaQuinta on Trabue Road in Columbus. Second stay equally impressive with clean, comfortable, value-priced business friendly location. From the entry into the hotel, you can see how well management cares about cleanliness and impressions on their guests. Location lends itself to ease in and out, near multiple restaurants and shopping. Room has plenty... More 

Helpful?
Thank Jim M
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We like to thank you for taking your valuable time to provide us your feedback again. We are really pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. Your satisfaction and continued trust in La Quinta Inn and Suites... More 

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