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La Quinta Inn & Suites Columbus West - Hilliard

#36 of 142 Hotels in Columbus
Certificate of Excellence
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5510 Trabue Rd, Columbus, OH 43228
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La Quinta Inn & Suites Columbus West - Hilliard
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196 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (52)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (28)
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United States
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed here several times over the last year and I have yet to have a bad experience. The staff is always professional and friendly and the place is always clean. The free breakfast is always a nice plus as well.

Review collected in partnership with La Quinta

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Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 1 night on our way to Texas from Maryland Room was large and bed was very comfortable. Hotel is right next to a Culver's so we were able to go pick up food and bring back as we were traveling with a dog.

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Cleveland, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location, easy to access from out of town. Very friendly, helpful staff. Our rooms were very spacious and clean. Newer property. Excellent value. Located in a safe area close to retail and restaurants. We highly recommend.

Review collected in partnership with La Quinta

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here as part of our cross-country move with our cat. We loved it! The room was extremely large and had a great sitting area as well as a comfortable bed. The AC worked extremely well-always important on a summer road trip! We went into downtown Columbus to eat which was about a 10 minute drive, but there was... More 

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much Rachel for taking your valuable time to provide us valuable feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for one night in early June. The staff was very friendly and helpful but there is a huge lack of pride by the management. The whole place needs a heavy duty scrub down. Bathroom wasn't properly cleaned, and the pool flooring is horrible. The ceiling above the pool was just as bad. Over priced for a place... More 

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

We like to thank you for taking your time to provide us valuable feedback. Please accept our sincere apology not able to exceed your expectations during your stay. Property improvement plan is on going and wanted to assure you we are working hard to improve and exceed your expectations. We also like to thank you for positive feedback toward our... More 

Kansas City
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have a dog, and travel to both coasts often. This LaQuinta is a gem. Newly updated, larger room. Bedding seemed updated. Felt more like a Marriott than LQ. Larger,newer refrigerator, really worked well. Flat screen LG, spacious, quiet room. Very reasonable, and no charge for our dog. This a a gem!!! ,

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much for taking your valuable time to provide us positive feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our... More 

Rochester
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The LQ Columbus West is an excellent and convenient place to stay while on the road. Very clean, quiet, comfortable beds, well kept bathroom, among the various area eateries a very convenient Culver's across the parking lot. The front desk service was prompt and exceptionally attentive. The breakfast was high quality and well presented. The setting is close to the... More 

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much Paul to take your valuable time to provide us your feedback. We are so happy to hear your positive feedback. Team at La Quinta hearts one slogan that is "We Are Here For You". We are glad your experience our service culture at La Quinta. We like to invite you for your future trip to Columbus,... More 

New York, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had great stay. Very friendly and accommodating staff. Hotel rooms are very specious and well kept. great rates with similar service hotels in area. Surely be back. Breakfast was great along with Pool and fitness center

Review collected in partnership with La Quinta

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ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank You so much Brittany to share your wonderful experience with us. We are happy that you able to enjoy all amenities what hotel have offers to over valuable guests. We surely share your feedback to team at La Quinta Inn & Suite, Columbus/West Hilliard. Please visit us soon. Thank You More 

Danville, IN, United States
1 review
5 of 5 stars Reviewed May 27, 2015

We were extremely pleased with the accommodations provided. The staff were very friendly. We would recommend this motel for comfort and convenience. We usually stay in La Quinta hotels and this was one of the best. They are also pet friendly which is very important to us when traveling with our pets.

Review collected in partnership with La Quinta

Was this review helpful? Yes
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much for taking your time and providing your positive feedback. We are happy to hear you enjoyed your stay and looking forward you to provide excellent customer service in future. At La Quinta Inn & Suite we committed to provide clean comfortable rooms with pet friendly designated rooms. Can't wait to see you soon. Thank You More 

Akron, Ohio
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed there for one night a couple weeks ago. Lady at the front desk was very polite and helpful. We were very pleased with the room as it was clean and large. The bed was very comfortable. My son slept on the sleeper sofa and felt it wasn't very comfortable at all. However, that tends to be typical for... More 

Was this review helpful? Yes
ketan d, General Manager at La Quinta Inn & Suites Columbus West - Hilliard, responded to this review

Thank you so much to take your time to provide us your valuable feedback. We are thrilled to hear you really enjoyed your stay at our La Quinta Inn and Suite Columbus West/ Hilliard location. I will make sure to provide your positive feedback to all our staff and looking forward to see you soon. At La Quinta we are... More 

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