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Courtyard by Marriott Columbus Downtown

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35 West Spring Street, Columbus, OH 43215
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Courtyard by Marriott Columbus Downtown
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Courtyard by Marriott Columbus Downtown
Courtyard by Marriott Columbus Downtown
Courtyard by Marriott Columbus Downtown
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59 reviews from our community

Traveler rating
    15
    26
    11
    6
    1
See reviews for
8
18
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Courtyard Marriot downtown is really nice. I appreciated the service, the rooms were clean and the excercise area was very convenient. Everyone at the front desk was courteous, but in particular, I remember a young lady named Morgan, she was extremely nice and helpful. She provided me with directions to various restaurants and whenever I had questions or needed... More 

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Hudson, Ohio
Top Contributor
153 reviews 153 reviews
6 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 1 week ago

Located on the perimeter of Nationwide Plaza complex, blocks from the Arena, short walk to Convention Center and a quick bus or cab to dozens of sites. The hotel sits on the corner with convenient valet parking in front, the secure lot is behind the building and costs about $1 and hour ($21 per night added to the bill) very... More 

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thanks for your detailed review. I am glad you enjoyed your stay. I appreciate your comments regarding the Bistro. Having recently made some key improvements in our Food and Beverage Department we look forward to providing an enhanced experience next time you stay with us. It's A New Stay, George Bradley - Assistant General Manager More 

Newington, Ct
Top Contributor
70 reviews 70 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location; we had a problem using our points that they went out of their way to help us with...and they did! When I asked for information about sight seeing, the front desk was very knowledgeable both verbally and with maps; I would definitely stay there again. Please note that it is valet parking only.

Was this review helpful? Yes
George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thank you for your review. I am delighted you found our front desk staff to be helpful and look forward to sharing your feedback with them. It's A New Stay, George Bradley - Assistant General Manager More 

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice, clean, well-kept hotel in the heart of the Arena district. Staff was excellent. $21/night for valet parking was more than I was willing to pay, but I found a small garage a block down for $7/night. Within a short walk of Nationwide Arena and the Short North area.

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thank you for taking the time to review your stay. We are so glad you enjoyed your visit and look forward to seeing you again next time you visit Columbus! It's a New Stay, George Bradley - Assistant General Manager More 

Amherst, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel was pretty decent but nothing great. The rooms were very stark white and not very appealing to me. Not a typical courtyard Marriott if you ask me. The staff seem to be very nice, however, my room was not that comfortable as it smelled like fumes were coming in from the outside. I do not know what it... More 

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Chad, Thank you for taking the time to offer feedback concerning your recent stay. I apologize if you found our accommodations to be unsatisfactory and regret we were not given the opportunity to remedy these issues before you departed. As a centrally located downtown hotel, valet parking is designated as our only affiliated parking option on our website. I... More 

Top Contributor
253 reviews 253 reviews
40 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

friendly front end staff, nice pool and breakfast area. Walking distance to COSI Museum. I would recommend to park the car and walk - its close and a pretty view when walking across the bridge right before COSI. Great for business travelers, families - any age kids. Valet parking is $21 per night. Otherwise park down the block for $7... More 

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Sabine, Thank you for taking the time out to review your stay with us. I am glad to hear you enjoyed your stay and would recommend us. I do sincerely apologize for any issues with the valet service. I have communicated your feedback to the Operations Manager of ParkOps, our contracted valet service, and requested they address the issues... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I was ther e for a, friends wedd ing great room great great front desk staff clean hotel very nice ... if I was you i would stay away from bistro at night if amber is working very rude complain of hotel management people she works with the whole time I was there trying to have a beer. Eat the... More 

Was this review helpful? Yes 4
George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Hi Bobby, Thank you for taking the time to review your stay. I am glad you enjoyed the overall service and quality of your accommodations. I admit I was very surprised to hear your comments regarding your Bistro experience. What you describe is not what I generally witness in this department or with the associate mentioned and either I or... More 

Greater Cincinnati
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2015

So we stayed at the Courtyard downtown for 4 nights from Monday to Friday for work. The room was small though clean and got all amenities we needed. Our room got cleaned daily and housekeeping did a great job! Our room location was facing the bus terminal and you can hear the bus in the morning a bit......if you are... More 

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Trave1Lov3r, Thank you for taking the time to review your stay with us! We are delighted you received excellent service from both Ryan and Daryl and excited to welcome you back in future. Thanks again. It's a New Stay, George Bradley - Assistant General Manager More 

New Florence, Missouri
1 review
5 of 5 stars Reviewed March 27, 2015

We had a great stay here. The staff here couldn't do enough with big smiles and a warm, genuine attitude and willingness to help! We especially apreciiated Darral at the Front Desk for helping us with our bags without us having to ask and also Aaron, the bartender, who got all of our food and drinks out very quick even... More 

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear CookiesForBreakfast, Thank you so much for your review!. I apologize for the mistake with your housekeeping service and have shared your feedback with the Executive Housekeeper to ensure no repeat of this moving forward. It was a pleasure speaking with you on the phone and I was glad I was able to make it right for you.. It was... More 

Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2015

Last week my family stayed here for 2 nights. I have no problems with the service because the staff were nice and approachable. My only concern was our houekeeping didn't clean the room properly, so we were all out all day and when we arrived in the hotel, the bed was still the same when we left. Though they clean... More 

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Psyche08, Thank you for taking the time to review your stay! While I am happy your experience of our service was as expected, I am very disappointed to hear we dropped the ball in housekeeping while you were here. This experience is by no means typical nor acceptable. We would like to look into this further and see how... More 

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