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Courtyard by Marriott Columbus Downtown

3.0 of 5 35 West Spring Street, Columbus, OH 43215
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Courtyard by Marriott Columbus Downtown
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Courtyard by Marriott Columbus Downtown
Courtyard by Marriott Columbus Downtown
Courtyard by Marriott Columbus Downtown
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47 reviews from our community

Traveler rating
    11
    23
    7
    6
    0
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5
16
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lima, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in a nice part of the Arena District. The hotel staff was really friendly and overly helpful. The overall condition of the hotel was a good shape. The swimming pool area could have been cleaned a little bit better. They should mop before us a little more often. The pool is constantly out of towels. Beware of the $21... More 

Was this review helpful? Yes 1
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thank you for reviewing your stay with us. We appreciate your kind comments about our staff and location. I apologize you were unhappy with the pool. I have shared your comments with the team and we will ensure we make this an area of future improvement. We look forward to seeing you again! Warm Regards, George Bradley -... More 

OXFORD
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for a thurs-sat business trip. Flight arrived at 9:30am and we were allowed to check in immediately since rooms were available. Staff was crazy nice. Not over the top superficial, but genuinely nice people. Interacted with four or five over the course of our stay and all were wonderful. Have us honest suggestions for meals, delivery options, transportation (we... More 

Was this review helpful? Yes
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Hi Staci, Thank you for taking the time to review your stay with us! I am ecstatic that our staff were able to make this a fantastic stay and look forward to sharing your review with them so they can see the kind of impact excellent service can have on our guest's experience. It was truly a pleasure having you... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Only stayed the one night, a Friday Night. The staff was very friendly and helpful. Same with the Valet. It was a nice, clean, and safe. It was nice and quiet for a Friday night after the hockey game. The towels and bedding were clean and very soft. Room was beautiful. Big. Awesome water pressure. HOT water. No problems getting... More 

Was this review helpful? Yes 1
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Tina, Thanks for staying with us and taking the time to write your review. We really appreciate your kind comments about our rooms, staff and Bistro. We enjoyed having you stay with us and look forward to seeing you again! Warm Regards, George Bradley Assistant General Manager More 

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with friends for 2 nights last weekend. My daughter forgot her BRAND-NEW designer down coat on the room and we checked out. Several hours later while still in Columbus we realized the coat was forgotten back in the room. We called and there was no staff to check. We drove back into the city from Polaris and they... More 

Was this review helpful? Yes 1
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Gemluvr18k, Thanks for your review. Your concerns have been addressed via the Marriott Customer Care platform. We appreciate the candor of your comments and look forward to serving you better next time you visit Columbus. Warm Regards, George Bradley Assistant General Manager More 

Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Usually stay at the Residence Inn but the one up the street was booked out and I needed to be downtown for my business needs. Was pleasantly surprised by this place. It's located right in the middle of of everything, convenient to the business area. I'm not a huge fan of paying for breakfast which I guess is becoming the... More 

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Tom K, Thank you for reviewing your recent stay with us here at Courtyard Columbus! On behalf of all our team, it was a pleasure hosting you and we are glad we were able to exceed your expectations. I appreciate your compliments regarding cleanliness and staff service as those are two of our main priorities. Courtyard as a brand... More 

Saline, MI
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night while in town for a family wedding. This hotel is very nice. It's new, clean and updated. I'd defitnitely stay here again. The only odd thing is that you have to take stairs to get to the elevator, which means you can't bring up/take down your own bags. A bellhop has to do it,... More 

Was this review helpful? Yes
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear FarminRaeRae, Thank you for sharing your experience. I am glad to hear you had a great stay and enjoyed our building and amenities. Our building is over 120 years old and for reasons of historical preservation are unable to modify the building without irrepairably damaging or destroying the original architecture, which we feel obliged to keep for preservation. I... More 

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2015

I was in Columbus on business. Stayed at the Courtyard Downtown. Room was exactly what I needed and the price was reasonable. The hotel staff was friendly and professional, helped to select a local restaurant.

Was this review helpful? Yes
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Kevin56003, Thank you for taking the time to review your stay with us. We are delighted to hear that your stay was good and look forward to welcoming you next time you visit Columbus! Warm Regards, George Bradley Assistant General Manager - Courtyard Columbus Downtown More 

Fishers, Indiana
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 11, 2015

My wife and I stayed for one night recently to attend a hockey game at the nearby Nationwide arena, which is just a couple blocks away and an easy walk. The hotel is easy to access off the nearby Interstate highways in downtown Columbus. As others have mentioned, there is only a valet parking option at $21/night, but that is... More 

Was this review helpful? Yes
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear GoonerTDB, Thank you for your review! We are glad you enjoyed your stay and appreciate your kind comments about our staff and amenities. It sounds like you had a great time during your visit to Columbus! It is true that our location in the Columbus central business district is a little quieter during evenings and weekends. Next time you... More 

Dayton, OH
Top Contributor
73 reviews 73 reviews
23 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed January 4, 2015

This location is in the Arena district, very convenient to Nationwide arena, restaurants and the Convention center. You can get just about anywhere with a short walk. Parking is meter or valet, so plan accordingly. Our room didn't have the most breathtaking view (we faced an alley), but the decor was clean and modern. Very cool faucet fixture. The refrigerator... More 

Was this review helpful? Yes
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Kitsa, Thank you for taking the time out to review your stay and thank you for your kind words about our hotel! We are glad you enjoyed your stay and feel privileged to have been your hotel of choice for New Years Eve. I am particularly pleased that our staff were friendly and went out of their way to... More 

ky
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 28, 2014

We were greeted very warmly and check in was easy. My husband and two teen boys were traveling with me, and although the beds were small (I thought they advertised queens, but these were definitely double), we brought an inflatable mattress and had plenty of room to set it up and not trip over it. There is no ventilation in... More 

Was this review helpful? Yes
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear K M, Thank you for your kind comments about our staff and hotel! It's great to hear you enjoyed your stay with us! Although some of our two-bed rooms contain two queen-size beds, due to the varying sizes of our rooms the majority are indeed double-bed rooms. For this reason, we currently advertise only as having two double beds... More 

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Additional Information about Courtyard by Marriott Columbus Downtown

Address: 35 West Spring Street, Columbus, OH 43215
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Columbus Downtown 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Columbus Downtown Hotel Columbus
Courtyard Columbus Downtown
Columbus Marriott
Columbus Courtyard
Courtyard By Marriott Columbus Downtown Ohio

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