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Courtyard by Marriott Columbus Downtown

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35 West Spring Street, Columbus, OH 43215
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Courtyard by Marriott Columbus Downtown
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Courtyard by Marriott Columbus Downtown
Courtyard by Marriott Columbus Downtown
Courtyard by Marriott Columbus Downtown
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62 Reviews from our TripAdvisor Community

Traveler rating
    17
    26
    12
    6
    1
See reviews for
9
18
6
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centennial, Colorado, United States
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

There were dozens of tiny red bugs on our windowsill. There were hundreds outside the window in the 5th floor. I took a picture and brought it down to the front desk. They said they'd send someone up. They should have comped the room and/or moved us to another room.

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is nice, the room is spacious and clean, the location is good and the hotel staff is exceptional. You are greeted every time you walk in or out of the hotel, the staff appears genuinely happy to be working here and go out of their way to be helpful and kind.

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Charleston
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Super clean and newly remolded. Great service. Close to downtown events and especially the Jazz and Rib Fest! Our second year staying here for the Fest. Immaculate rooms, super comfortable beds, and spotless bathroom.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The Courtyard Marriot downtown is really nice. I appreciated the service, the rooms were clean and the excercise area was very convenient. Everyone at the front desk was courteous, but in particular, I remember a young lady named Morgan, she was extremely nice and helpful. She provided me with directions to various restaurants and whenever I had questions or needed... More 

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Hudson, Ohio
Top Contributor
157 reviews 157 reviews
6 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located on the perimeter of Nationwide Plaza complex, blocks from the Arena, short walk to Convention Center and a quick bus or cab to dozens of sites. The hotel sits on the corner with convenient valet parking in front, the secure lot is behind the building and costs about $1 and hour ($21 per night added to the bill) very... More 

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thanks for your detailed review. I am glad you enjoyed your stay. I appreciate your comments regarding the Bistro. Having recently made some key improvements in our Food and Beverage Department we look forward to providing an enhanced experience next time you stay with us. It's A New Stay, George Bradley - Assistant General Manager More 

Newington, Ct
Top Contributor
83 reviews 83 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location; we had a problem using our points that they went out of their way to help us with...and they did! When I asked for information about sight seeing, the front desk was very knowledgeable both verbally and with maps; I would definitely stay there again. Please note that it is valet parking only.

Was this review helpful? Yes
George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thank you for your review. I am delighted you found our front desk staff to be helpful and look forward to sharing your feedback with them. It's A New Stay, George Bradley - Assistant General Manager More 

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice, clean, well-kept hotel in the heart of the Arena district. Staff was excellent. $21/night for valet parking was more than I was willing to pay, but I found a small garage a block down for $7/night. Within a short walk of Nationwide Arena and the Short North area.

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thank you for taking the time to review your stay. We are so glad you enjoyed your visit and look forward to seeing you again next time you visit Columbus! It's a New Stay, George Bradley - Assistant General Manager More 

Amherst, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel was pretty decent but nothing great. The rooms were very stark white and not very appealing to me. Not a typical courtyard Marriott if you ask me. The staff seem to be very nice, however, my room was not that comfortable as it smelled like fumes were coming in from the outside. I do not know what it... More 

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Chad, Thank you for taking the time to offer feedback concerning your recent stay. I apologize if you found our accommodations to be unsatisfactory and regret we were not given the opportunity to remedy these issues before you departed. As a centrally located downtown hotel, valet parking is designated as our only affiliated parking option on our website. I... More 

Top Contributor
253 reviews 253 reviews
40 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

friendly front end staff, nice pool and breakfast area. Walking distance to COSI Museum. I would recommend to park the car and walk - its close and a pretty view when walking across the bridge right before COSI. Great for business travelers, families - any age kids. Valet parking is $21 per night. Otherwise park down the block for $7... More 

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Sabine, Thank you for taking the time out to review your stay with us. I am glad to hear you enjoyed your stay and would recommend us. I do sincerely apologize for any issues with the valet service. I have communicated your feedback to the Operations Manager of ParkOps, our contracted valet service, and requested they address the issues... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 22, 2015 via mobile

I was ther e for a, friends wedd ing great room great great front desk staff clean hotel very nice ... if I was you i would stay away from bistro at night if amber is working very rude complain of hotel management people she works with the whole time I was there trying to have a beer. Eat the... More 

Was this review helpful? Yes 4
George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Hi Bobby, Thank you for taking the time to review your stay. I am glad you enjoyed the overall service and quality of your accommodations. I admit I was very surprised to hear your comments regarding your Bistro experience. What you describe is not what I generally witness in this department or with the associate mentioned and either I or... More 

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