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Courtyard by Marriott Columbus Downtown

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35 West Spring Street, Columbus, OH 43215
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Courtyard by Marriott Columbus Downtown
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Courtyard by Marriott Columbus Downtown
Courtyard by Marriott Columbus Downtown
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72 Reviews from our TripAdvisor Community

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Traveler rating
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    32
    12
    6
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Havertown, Pennsylvania
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was nice for a Courtyard. Good well maintained rooms, furnishing was modern and comfortable. Free wifi that actually worked and was fast - that's rare! Location is extremely convenient for both being in the city and quickly getting out. Front desk staff was friendly, helpful and attentive. Nicely run hotel.

Was this review helpful? Yes
Boxford, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very polite and helpful service. The room had a predictable layout, was clean and efficient. I was visiting family in rural Ohio, and wanted an early morning flight home from Columbus. We arrived around 9:30 pm, had a very nice meal with sandwiches and salad, then my family drove back home. I had a comfortable night of sleep. I was... More 

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California
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I read multiple pages of reviews about this property upon my return from Columbus, Ohio. Here are my 2 cents. The final conclusion is that we were very pleased with our experience with this Courtyard by Marriott - George, you will be pleased to hear this. I noted that you respond to all of your TripAdvisor guests. :) We came... More 

Was this review helpful? Yes 1
George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Caroline, Thank you for a great review! I think what you wrote would be of great help to prospective guests selecting their Columbus accommodations and am glad that you found our smaller size and friendly staff appealing. We are very proud of our service and all of our staff receive constant coaching in how to provide exceptional value through... More 

Charlotte, North Carolina
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this for a quick one night stay in Columbus thinking it was just your usual Marriott Courtyard (which is not a bad thing!) but once we arrived we were pleasantly surprised to see this Courtyard was quite unique! The hotel is actually in an old shoe factory and they have done a nice job of keeping a little... More 

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Leah, Thank you for taking the time to review our hotel. You are spot on - the hotel was once a shoe factory repurposed as a Courtyard by Marriott! I am glad we were able to share a little of our hotel's history with you as well as provide you with a comfortable, relaxing stay. Please make us your... More 

Bath, Oh
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are surprisingly few Marriott properties in downtown Columbus, and this one is pretty unique. It was an old department store is my understanding. Location is good, close to German Village, downtown, Crew Stadium and Ohio State University. There is a nice lobby with a small bar and TV area with comfortable seating that looks relatively new. There is also... More 

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Pete, Thanks for your review. We were renovated in late 2013 so are proud to offer a relatively new design with modern fixtures and furnishings in a historic building. As you noted, our location is excellent for enjoying many of Columbus' best sights. See you again! It's A New Stay! George Bradley - Assistant General Manager More 

Saint Louis, Missouri
Level Contributor
212 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel had that old building charm, old wood doors a gym that was a nice walk up some old stairs to get too but so well done and nice with large room and ceilings. Located downtown next to the river, not much going on but a safe place.

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George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Mike, Thank you for your kind review of our property. The hotel is a converted 19th century property which was once a shoe factory, hence the unconventional layout you observed. I am delighted you appreciated the old/new world charms and we all look forward to seeing you again! It's A New Stay, George Bradley - Assistant General Manager More 

Marshall, Illinois
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 22, 2015

Honestly this hotel had some of the best service I've ever experienced. My family stayed there for 5 days and 4 nights and every interaction with an employee was amazing. Every time an employee walked by they were volunteering to help me with something or making sure all was okay. Their training must teach going the extra mile, because that's... More 

Was this review helpful? Yes 1
George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear bcmguy, Thank you for your kind feedback regarding your recent stay. We are incredibly humbled at your description of our service as amongst the best you have ever experienced as we know how many choices you have when booking hotel accommodation and the strength of our competitor hotels in this area. We do, however, consider our staff to be... More 

Syracuse
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 19, 2015

I am a weekly traveler to Columbus and stay here every week. What a joy to find a hotel that is so clean, so centrally located and have so many employees that go out of their way each and every day. From the greeting at the front door to the easy self check-in to wonderful meals made for me in... More 

Was this review helpful? Yes 1
George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Guest, Thank you so much for your kind review of our staff and property. We are thrilled to be your hotel of choice in Columbus and look forward to welcoming you back. It's A New Stay! George Bradley - Assistant General Manager More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 15, 2015

My wife and I decided to take the kids to my parents in Westerville so we could have a night to ourselves. Booked room last minute - service was fantastic, price was reasonable, room was clean and nice. Would recommend if in Downtown Columbus.

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George B, Assistant General Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Buckeyeweiss, Thank you for sharing your review. It was truly a pleasure hosting you and your wife on your recent "stay-cation" and we are delighted we were able to provide you with great service and value. I know you have many choices when it comes to booking your hotel accommodations and it is a true honor that you chose... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed June 6, 2015

I don't usually like to write reviews, but my experience at the Courtyard Columbus Downtown was so positive I wanted to recognize the changes at this property and the staff who take full credit for the improvements that I saw while I was here. Let's start with the building itself. Yes it is quite unusual. I stayed here before a... More 

Was this review helpful? Yes
George B, Manager at Courtyard by Marriott Columbus Downtown, responded to this review

Dear Alan, Thank you for your wonderful review! We are thrilled to hear you enjoyed your stay and are truly grateful for you taking the time to share your experience. We are excited to now be your hotel of choice in downtown Columbus. Thank you! It's a New Stay, George Bradley - Assistant General Manager More 

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