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All 140 Columbus hotels

Country Inn & Suites Columbus Airport

2.5 of 5 Hotel   |   2900 Airport Drive, Columbus, OH 43219
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64%
Ranked #66 of 140 Hotels in Columbus
A recent review
5 of 5 stars reviewed 1 week ago
Edna M Austintown, United States
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91 reviews from our community

Traveler rating
    27
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    16
    7
    12
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bellevue
1 review
1 of 5 stars Reviewed 5 days ago NEW

Dirty, stained carpeting and the smell of stale smoke greeted me on my arrival. No one at the front desk. Grunts from the staff and telephone interruptions made me feel devalued as a customer. Rolling of the eyes between hotel staff and stressful conversation indicated low morale. I will never stay at this hotel again and most likely never stay... More

Review collected in partnership with Country Inns & Suites By Carlson

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Austintown, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was on a Business/Work trip with a group of 7 and could not have been happier with the services and friendliness of the staff at this hotel. It is nice to walk into a hotel after a long trip and be greeted by a friendly outgoing person at the front desk, not only at check in but throughout our... More

Review collected in partnership with Country Inns & Suites By Carlson

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CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

Edna M: We greatly appreciate you taking the time to give us a review of your group's recent stay with us and are pleased to hear of the high level of satisfaction with our hotel. It is nice to hear that our location worked well for your group and our restaurant recommendations were well received by all. There are so... More

Tegucigalpa, Honduras
Top Contributor
251 reviews 251 reviews
110 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 1 week ago

One more visit to the Country Inn & Suites chain. This property is just as similar as others. I like that they have complimentary coffee in lobby, USA today and desktops, and free freshly baked cookies. Check in was fast. Rooms were ok. This hotel is very close to airport, I was afraid it was going to be too loud,... More

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CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

First and foremost, thank you for choosing the Country Inn & Suites during your recent visit to Columbus, OH and thank you for sharing your experience on TripAdvisor. I want to take this opportunity to sincerely apologize for the oversight in our housekeeping staff not servicing your room during our stay. I will bring this matter to the attention of... More

Sunnyvale, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I continue to stay at the Country Inn often, and one of the reasons is the great staff. Another example is assistant manager Josh. He's always eager to help with anything I need, including driving the van when the other drivers are occupied. Josh faces life with an attitude to admire; his work schedule is often even worse than mine... More

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CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

Thank you for your continued support of our hotel and for your 5-star review on TripAdvisor. We are so happy we could provide you with outstanding and consistent customer service and have shared your kind words with our team. We look forward to visiting with you again during your next visit to Columbus. Sincerely, Christina Kruse General Manager Country Inn... More

Columbus, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I found this hotel very comfortable and roomy. I had 2 queen beds and they were very clean. The room and bathroom were very clean and well stocked. The front desk was very polite whenever I approached them for any items needed (shampoo, soap, etc).

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

Shawn: We were thrilled to read your 4-star review of our hotel and are are so glad that you found our hotel to be a great value. We are happy that you had such a great experience with our team as we aim to please our guests in every way. We look forward to providing you with the same pleasant... More

Onsted, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was very helpful and the breakfast offered a variety of hot items, however the room we stayed in had a strong smell of smoke and we requested a smoke-free room. The room was unable to be changed due to all the rooms being full.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

Amy: Thank you for choosing the Country Inn & Suites during your recent trip to Columbus, OH and thank you for taking the time out to review our hotel. We are very happy that you found our staff to be friendly and our breakfast to be tasty and varied. Our team works very hard to provide a warm and welcoming... More

Wadsworth, Ohio
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First the positives: The staff was very friendly and helpful. We were able to check in earlier and we were always treated in a professional and courteous manner. The complimentary breakfast was alright, nothing out of the ordinary, but adequate. Our room was very quiet, we did not hear any noise from outside or from neighboring rooms. The cookies in... More

Was this review helpful? Yes 1
CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

sle5: Your review is greatly appreciated as it helps us improve our hotel. I apologize that aspects of your stay were not ideal, but note that we will do what it takes to ensure that all future guests have a great experience. We are working to update our landscaping and fall decor to enhance and beautify our property. Additionally, I... More

Calgary
Top Contributor
113 reviews 113 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 15, 2014

A perfect place! Good beds, spacious room, fridge, microwave, coffeemaker, TV in room. Helpful shuttle to & from airport and to Easton Town Centre (large shopping & entertainment center). Nice pools for swimming and recreation with warm but not too warm water. Good fitness center. Onsite laundry facilities very convenient. Excellent breakfast with many healthy choices. City bus stop nearby... More

Was this review helpful? Yes
CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

Calgary-woman: Thank you for taking the time to provide such a fantastic review! I have shared your comments with our team and they join me in thanking you for your kind words. We are so glad to have been able to accomodate you and your family and will look forward to visiting with you again during your next trip to... More

Dayton, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 14, 2014

I don't even know where to begin with this review our stay was so awful. The entrance doors are not automatic so you have to struggle to get the luggage cart in the door. Our room, there was a big stain in the middle of the room, the ac was so loud at night we had to turn it off... More

Was this review helpful? Yes
CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

High Expectations413: Thank you for sharing your experience and I sincerely apologize that you were not completely satisfied with your stay at our hotel. As discussed with our leadership team, we want to make it right and have taken the steps to do so. At your convenience, please contact me at cx_clap@countryinns.com to discuss your concerns further. Sincerely, Christina Kruse... More

Mentor, Oh, United States
1 review
5 of 5 stars Reviewed September 11, 2014

I chose this hotel because of its location and price. I was at a training 3 buildings down and found the Embassy suites too high a price to pay. I was met with a very courteous manager at the front desk who even used some of the verbiage from Disney. The coffee, cookies and complimentary breakfast were nice touches.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnColumbus, General Manager at Country Inn & Suites Columbus Airport, responded to this review

Christine: I am glad you were happy with your decision to stay with us during your training taking place down the street from the hotel. Thank you very much for taking the time to share your experience and rating. We look forward to our next opportunity to provide you with outstanding service and accomodations. Sincerely, Christina Kruse General Manager Country... More

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Additional Information about Country Inn & Suites Columbus Airport

Address: 2900 Airport Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Columbus Airport 2.5*
Number of rooms: 83
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Also Known As:
Country Inn & Suites Columbus Airport Hotel Columbus
Country Inn And Suites Columbus Airport
Country Inn Columbus Airport
Columbus Country Inn
Country Inn & Suites Columbus Airport Ohio

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