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Country Inn & Suites By Carlson, Columbus Airport, OH

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2900 Airport Drive, Columbus, OH 43219
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Country Inn & Suites By Carlson, Columbus Airport, OH
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Country Inn & Suites By Carlson, Columbus Airport, OH
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123 reviews from our community

Traveler rating
    40
    39
    20
    11
    13
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40
14
10
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Harpers Ferry, West Virginia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very nice staff, clean room, comfortable beds, and quick checkout. Less than 5 minutes to the airport! This was a relaxing night after attending rock on the range. You don't have to worry about losing your room when checking in late

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Columbus, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

No complaints here. The only hotel available for Rock on the Range last minute. Great value. We were satisfied. The breakfast was a plus and there are lots of fast food places in the area. The drive to Crew Stadium was close.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Edwardsville, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had booked 2 rooms in advance of attending a conference. Neither room was cleaned for us at our 6 pm arrival time, nor were they joining as promised. The bathtubs were slow to drain and one toilet paper holder even fell out of the wall as it was used.My last straw was that the coffee pot still had coffee... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
CountryInnColumbus, General Manager at Country Inn & Suites By Carlson, Columbus Airport, OH, responded to this review

I want to offer my sincerest apology for your recent experience at our hotel. I have brought your feedback to my housekeeping supervisor and front desk manager and I we are committed to ensuring that this problem does not happen again. Please e-mail me directly at cx_clap@countryinns.com to resolve this issue. Sincerely, Christina Kruse General Manager Country Inn & Suites... More 

West Bend, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I reserved a room with 2 queen size beds. When we checked in, we received a room with 1 queen bed and a hide a bed (which are not comfortable). I went to the front desk to say something and they did not adjust my rate for the 1 queen bed, but told me I was getting a great rate... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CountryInnColumbus, General Manager at Country Inn & Suites By Carlson, Columbus Airport, OH, responded to this review

Cassie: Thank you for your comments posted on TripAdvisor. In review of your reservation details, you obtained a discounted rate for the room type that was booked, our Queen One Bedroom Suite. As previously discussed, our hotel does not offer rooms with a single queen bed and if a larger room with two queen beds would have been available, we... More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I've stayed at numerous Country Inn and Suites all across the country and have always been pleased with the service and accommodations. So when I knew I would be attending a conference in Columbus the weekend of May 1-3, I booked rooms at this Country Inn and Suites and recommended the seven other women traveling with me and attending the... More 

Was this review helpful? Yes 1
CountryInnColumbus, General Manager at Country Inn & Suites By Carlson, Columbus Airport, OH, responded to this review

Sherri: I am sorry to hear that you were dissatisfied with your experience this past weekend at our hotel. In connecting with my front desk team as well as with your group, I have reviewed your feedback with our department heads and are committed to ensuring these problems do not occur again. Per your request and as discussed previously, the... More 

Mount Sterling, Kentucky
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

As a Flight Attendant, I get to see many hotels. When I come here, they go above and beyond to make me happy. Breakfast is definitely worth setting your alarm for. They are always prompt with airport shuttle pickup and drop off. Christina and Zach are very genuine in their customer service and it's truly appreciated! I highly recommend if... More 

Was this review helpful? Yes
CountryInnColumbus, General Manager at Country Inn & Suites By Carlson, Columbus Airport, OH, responded to this review

Thank you for taking the time to fill out such a fantastic review! I have shared your comments with my team, and they join me in thanking you for your kind words. We’re so glad that we could exceed your expectations and will look forward to visiting with you again during your next trip to Columbus. Sincerely, Christina Kruse General... More 

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