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Country Inn & Suites By Carlson, Columbus Airport East

#36 of 142 Hotels in Columbus
Certificate of Excellence
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6305 Broad Street, Columbus, OH 43213
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Country Inn & Suites By Carlson, Columbus Airport East
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143 Reviews from our TripAdvisor Community

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Traveler rating
    66
    44
    15
    12
    6
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53
25
9
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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valparaiso
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good... Location and free breakfast and great staff. Bad... Somewhat dated, my toilet was broke, two pieces of noticeable plastic on floor suggesting they didn't vacuum and my 8:00 am wake up call came at 8:15. I had a great night sleep I barely moved. I love they had microwave in room. And coffee all day is hot and fresh... More 

Was this review helpful? Yes
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed over night, just passing through. Robert checked us in after 11PM. He was very pleasant and helpful after our full day of driving. Room was mostly comfortable. Like most current hotels, the bed had a duvet which is too heavy and warm for the summer. With the duvet and the a/c not running, I was too hot. Without the... More 

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San Diego
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We've stayed at this hotel several times before. Based on that, I thought I knew what to expect. Our room wasn't clean, it smelled like a moldy basement, it was overlooked by housekeeping on one morning. I expressed my concerns to the front desk several times but they didn't seeemed concerned. Will not stay again or recommend.

Was this review helpful? Yes
Kblack01, Front Office Manager at Country Inn & Suites By Carlson, Columbus Airport East, responded to this review

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I understand that you were disappointed and that we fell short of delivering the level of cleanliness that you deserve during your stay with us. I assure that your feedback is incredibly important to us and I have addressed this... More 

Chicago, Illinois
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We traveled to Columbus on a 4th of July road trip. I booked this hotel using my Carlson Reward points. In the past, I have been very happy with the value provided by Country Inn and Suite. This hotel chain offers clean and plenty of room for a good night sleep. However, my stay at this Columbus Airport Country Inn... More 

Was this review helpful? Yes 1
Kblack01, Front Office Manager at Country Inn & Suites By Carlson, Columbus Airport East, responded to this review

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I do however understand that you were disappointed with condition at our location specifically regarding the age of our hotel. I am unaware of any hot water issues as this is the first complaint we have had. I will have... More 

Stroudsburg, Pennsylvania
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 25, 2015

Comfortable beds in very large rooms, very clean, refrigerator and microwave, nice pool, adequate complimentary breakfast. Close to major highways, yet quiet atmosphere. Would stop here again when in the area.

Was this review helpful? Yes
Kblack01, Manager at Country Inn & Suites By Carlson, Columbus Airport East, responded to this review

The Staff at Country Inn & Suites Airport East would like to thank you for awarding us 5 stars and taking time out of you day to comment about your experience! We are delighted to hear that you were able to take advantage of some of our many amenities. We are always pleased to see that our service has had... More 

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