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Hilton Columbus at Easton

#14 of 142 Hotels in Columbus
Certificate of Excellence
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3900 Chagrin Drive, Columbus, OH 43219
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Hilton Columbus at Easton
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Hilton Columbus at Easton
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531 reviews from our community

Traveler rating
    291
    146
    63
    22
    9
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126
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Columbus at Easton
See the most recent reviews
Elida, United States
1 review
5 of 5 stars Reviewed March 5, 2014

Wonderful hotel, beautiful inside and out. Convenient to Easton. Loved being able to walk to shopping area. I will definitely be staying again. I wish we had more time to enjoy the pool and workout area.

Review collected in partnership with Hilton Hotels & Resorts

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Huntersville, North Carolina
Top Contributor
181 reviews 181 reviews
54 hotel reviews
126 helpful votes 126 helpful votes
2 of 5 stars Reviewed March 4, 2014

I have stayed at this property for about 3 months. Every week we had issues, specially with hot water. On the coldest day of the winter there was no hot water on the property. Management said they had a problem with the boiler and it was a one time situation. That is not true, every single week we would get... More 

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Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Dear Mr. Eduardo F., we value your feedback regarding your recent stays at our hotel. We always strive to go above and beyond for our guests by providing outstanding service and an excellent product. I apologize we were unable to meet your expectations. We regret to have lost your business and we wish you the best. More 

Santa Fe, United States
1 review
5 of 5 stars Reviewed February 27, 2014

Very pleased with room, quality, staff attentiveness (which is sadly too often unheard of) and location. Once you are on property it is really like an oasis and the staff truly look at you and care and actually respond. From the reservation department to the front desk to the front door staff...was really a treat. Will return definitely.

Review collected in partnership with Hilton Hotels & Resorts

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Cleveland
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 26, 2014

I was in town for an OSU basketball game and this hotel was wonderful. Easy walking access to Easton Town Center- shops, restaurants, bars. The pool was wonderful and the hot tub was HOT, with strong jets. I appreciate that sort of thing. Service by all employees was outstanding. Wish this hotel could offer suites since there are families who... More 

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Medina, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2014

Hotel is great, very clean and staff very helpful. Close to shopping at Easton, You can walk over to shop or eat dinner. Great parking at the hotel-food is very good. Taxi are waiting right outside hotel if you need a Taxi.

Review collected in partnership with Hilton Hotels & Resorts

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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 24, 2014

The best thing about this hotel is that it's within walking distance to shopping, restaurants and a movie theater. I was expecting the hotel to be a bit classier than it was and was disappointed by the low level of cleanliness in our room. I mean, there were obvious toothpaste smears on the bathroom counter and hairs in the sink... More 

Was this review helpful? Yes 2
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

On behalf of the management and our team, I’d like to personally thank you for your recent stay with us. I was disappointed to learn that some aspects of your stay were not up to your expectations. We strive to provide our guests 100% satisfaction and we are truly sorry that this was not the case during your last visit.... More 

Greater Detroit, United States
2 reviews
5 of 5 stars Reviewed February 23, 2014

The Hilton Easton could do well just because of its location (across the street from a huge collection of shops and restaurants) but still provides top-notch service. The staff is attentive and the property is well-maintained. I haven't frequented the restaurant or lobby bar, but the sports bar is usually a quiet place to enjoy a drink, a snack and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Chicago, Illinois
Top Contributor
58 reviews 58 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 23, 2014 via mobile

Stayed here one night for university related event - about 14 miles from uni but hotel is at center of shopping complex with lots of restaurant options around. Car parking a bit of a nightmare due to number of events at hotel on arrival. Room was not ready (2pm) but we were given alternative which probably worked better. We had... More 

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Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 20, 2014

I stayed at the Hilton at Easton for one night on New Year's Eve. It was about what I expected. It was nice, spacious, clean, and comfortable, but really nothing too special for the price. Easton is a nice area if you're into shopping and restaurants. Overall I would recommend the Hilton at Easton.

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Chillicothe, Ohio
Top Contributor
51 reviews 51 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 17, 2014

My wife and I wiped out all our christmas shopping in one planned weekend. So, we wanted to stay somewhere as close as possible to Easton so we could walk back and forth to set out bags, rest, freshen up, etc. So, we chose to stay at The Hilton. The best part for me was the location. It is the... More 

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