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Hilton Columbus at Easton

3.5 of 5 3900 Chagrin Drive, Columbus, OH 43219
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Certificate of Excellence 2014
Hilton Columbus at Easton
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Hilton Columbus at Easton
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493 reviews from our community

Traveler rating
    259
    144
    60
    21
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marion, United States
1 review
2 of 5 stars NEW

Very disappointed in the quality of food at this hotel. I would think with as "nice" as a Hilton is, that they would hire a respectable chef. On a positive note, the bar was a real fun place to hang out. They had darts, billards, jukebox and free popcorn. The drinks were pricey, but you can expect that from this... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

I understand how frustrating it can be when the food quality does not meet the high standards that Hilton has set. I am very sorry to hear about your dining experience. Our Food and Beverage Director will be reaching out to you via phone to make things right. Thank you for your understanding and patience. More 

DeWitt, Michigan
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 6 days ago NEW

This was an impromptu stop my family and I made because our drive was just too long. We were driving from North Carolina back to Michigan and needed to stop. Now normally I would be looking for something far less lavish and grandiose, like the Hampton where we usual stay, but we had enough points to stay for the night... More 

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

It is great to hear that you enjoyed your stay! We have started renovating our guest rooms, and will continue renovating the entire property. The new look and feel will be updated and more sophisticated. Each guest room will have a mini fridge and we will also offer queen beds, to mention a few changes. In the future we hope... More 

Cincinnati, Ohio
Top Contributor
79 reviews 79 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We've been enjoying the Easton Hilton since it's opening. This last visit celebrated our daughter's eighteenth birthday. As a Diamond, we were upgraded and enjoyed the terrific, well stocked executive lounge. The weather was snowy but the valet kept our car in the garage and spotless. All extras were provided quickly and the room was spotless and comfortable. We will... More 

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are so glad to hear that you enjoyed your daughter's birthday stay! It is great to hear stories from loyal guests such as yourself. We look forward to welcoming you back again soon! More 

Independence, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for overnight for a business event. Have done so over several years. Service friendly, rooms nice, Easton shopping center is pretty good with a lot of good shops if you like to do that. In past years when we occasionally had an issue problems were promptly corrected. People went out of their way to help. Staff very courteous.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are glad to hear that you enjoyed your business stay. Thank you for recognizing our staff. We truly do strive to go above and beyond for our guests! We hope to welcome you back again soon! More 

Powell, United States
1 review
3 of 5 stars Reviewed 1 week ago

Friendliest, most attentive staff I can remember at hotel. Great breakfast in the restaurant, as well. Unfortunately, the room was sub-par - the shower shot water out like a cannon, and we really didn't have any privacy, as we could hear every word and noise from both, the room next to ours and the hallway.

Review collected in partnership with Hilton Hotels & Resorts

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Ohio
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have been staying at this hotel for one - two nights each December for the past six years for a conference of his. We love the spacious and comfortable rooms and bathroom. Everything is top notch quality, I am impressed by the bathroom mirror each time as it has a circle right in the middle that... More 

Was this review helpful? Yes 1
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are so glad that you enjoyed your stay! We appreciate your loyalty year after year and are glad that you take advantage of our many amenities such as the pool and breakfast. It is also great that you take advantage of our proximity to Easton. I am happy to inform you that as of January, we are now offer... More 

Orinda, California
Top Contributor
169 reviews 169 reviews
49 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

Typical for this chain.. Nice brick and traditional column hotel, large conference space. Decent gym space and indoor pool. Have stayed here twice for business ..rooms are basic but quiet and comfortable. 10-15 min cab or shuttle ride to Columbus airport. Like to walk to nordstrom And practically every other store you can think of.. It is a freezing place... More 

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are glad to hear that you enjoyed your stay and our proximity to Easton! We are currently in the process of renovating our entire property. We look forward to welcoming you again in the future to see our more sophisticated and upgraded hotel. More 

Columbus, OH, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hilton is always a treat. It's fairly close to our home, but escaping to there and being able to walk to everywhere in the Easton area it serves - movies, restaurants, shops - truly makes it seem like an actual vacation, especially during Ohio winters like the one we're muddling through right now in 2015.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are glad you enjoyed your Valentines day getaway and all that Easton has to offer. We are currently under renovation, so look forward to a new look with the same great service when you return in the future! More 

Acme, Pennsylvania
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like a previous reviewer, I am also a Hilton Honors member and travel almost weekly. Unlike that reviewer, I found this particular Hilton to be excellent. For starters, the location (northeast Columbus metro area) is very convenient to both I-270 and the airport. In addition, it is adjacent to an enormous shopping plaza with plenty of options for dining and... More 

Was this review helpful? Yes 1
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you so much for your feedback! We are so glad to hear that you enjoyed your stay. We strive to give each guest the Hilton Experience and we are pleased that our staff exceeded your expectations. In the future, look forward to enjoying our a new more sophisticated and upgraded look as we are currently under renovation! We can... More 

gahanna, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel rooms were Clean, courteous staff, great beds, Supper (prime rib and crableg buffet) was great, breakfast buffet is best in town and quiet. We were greeted warmly. Restaurant staff answered all of our questions very courteously.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

It is great to hear you enjoyed your stay as well as our restaurant! Look forward to coming back to a newly renovated hotel later in 2015! We hope to welcome you back again soon. More 

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Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio
Hotel Style:
#7 Business Hotel in Columbus
#9 Family Hotel in Columbus
#12 Romantic Hotel in Columbus

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