We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Columbus at Easton

3.5 of 5 3900 Chagrin Drive, Columbus, OH 43219
Hotel deals
Hotel website
Special Offer
American Girl® Store Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Hilton Columbus at Easton
Professional photos View all
Browse nearby
Hilton Columbus at Easton
Hilton Columbus at Easton
Hilton Columbus at Easton
Write a Review

473 reviews from our community

Traveler rating
    248
    140
    57
    20
    8
See reviews for
114
96
19
201
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (473)
  • Mar-May only
    (103)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (139)
  • Dec-Feb only
    (113)
All months
gahanna ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was real surprise. First off everybody was so friendly. I mean every person seemed like they enjoyed their jobs. The selection of food was unreal. The Lady Chef at the Prime Rib station was amazing. My wife wanted a piece more well done, she took care of it and brought to my wife at our table. Everything we had... More 

Was this review helpful? Yes
Santa Barbara, California
Top Contributor
51 reviews 51 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow. I have been underwhelmed by Hilton lately, but this hotel in Columbus was a terrific experience, The lobby is a marvelous gathering space, the rooms are spacious and the staff is helpful and lovely in a real way; not 'manufactured' smiles. I'll make it my Columbus stop from now on.

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are glad that you enjoyed your stay and our service! We always strive to go above and beyond for our guests. This year we will be renovating the entire hotel. We look forward to welcoming you again in the future to enjoy our new sophisticated look with the same great service and smiles! More 

Columbus
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel was adequate and satisfactory but with the elegance of the lobby I was expecting more from the room. There was no refrigerator or microwave in the room and though a small refrigerator was brought to the room, it was so loud I had to unplug it. The hot tub was small and connected to the pool so we... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

I am sorry to hear that your experience was not one of five star quality. I understand how frustrating it can be when your expectations are not exceeded. I will be reaching out to you today via telephone. I would like to make things right with you and give you some details about our renovation which is currently in progress.... More 

Findlay, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton at the Easton shopping center for a weekend of shopping and entertainment. There are many activities in the area such as the AMC dine-in movie theater, funny bone comedy club, and a variety of stores, bars, and restaurants. The hotel was clean and the staff was friendly. I indulged in the prime rib and seafood... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are glad to hear that you enjoyed your stay at the hotel and your time spent at Easton. We hope to have you soon as well as later in 2015 to enjoy our newly renovated hotel! More 

Columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nothing out of the ordinary, room was nice and felt like a hotel. Everything was clean in the room and hallways. Front desk had a great sense of humor, and helped us with all of our random questions. Went to the bar later that night and got a beer and some tea for a decent price. The beer was cheaper... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are glad that you had a great stay and were able to enjoy our bar and pool! We look forward to having you stay again in 2015 as we are renovating our property! More 

Brewster, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a package to celebrate New Years Eve at this property which included early check in, late check out, champagne, brunch, and a party. It was great way to ring in 2015. The shuttle took us over to our dinner at the Ocean Club, an it was an easy walk during the day for shopping. Jon the bartender was... More 

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Happy New Year! We are glad you had a great time celebrating with us! Throughout 2015 we will be renovating our property. We look forward to having you again to see our new look. We also hope that a New Years stay with us becomes a tradition. More 

Saint Albans, West Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Service was top notch! Beautiful indoor pool. Comfortable rooms. Location at Easton Town Center is perfect. Walking distance to everything. Will stay here again for sure. My 10 year old loved the American Girl package, made her feel special!

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are so glad to hear that you enjoyed our service, pool, rooms, location and American Girl package! In 2015 we will be working on renovating our entire property. We can not wait to have you back for you to enjoy our updated and improved hotel in the future. More 

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 weeks ago

Great front desk guys on a really bad day. Last minute, late night check in after a day of everything going wrong. Very accommodating and very much appreciated. Thanks go out to Phil at the front desk! This hotel is in a great location that has lots going on around it. Shopping, restaurants, bars and movies.

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

I am so glad that our staff was able to turn your day around and give you a great stay! Our property has started a full renovation so look forward to an update for 2015. We hope to welcome you back soon. More 

Toledo, Ohio
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is ideally located in the Easton Town Center in Columbus, Ohio. We arrived around 5:30 p.m. on a Friday afternoon. There was ample parking and the option to valet. The hotel is a beautiful structure however the decor is very Victorian. The lobby and restaurant are tastefully decorated. The hallway on the second floor was a striped wallpaper... More 

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you so much for your feedback. We are glad to hear that you enjoyed your stay! I am excited to share with you that in 2015 we will be working on our property renovation. Everything from wallpaper to furniture will be updated and our hotel will gain a more sophisticated look. We wish you the best and look forward... More 

Ashland, Ohio
Top Contributor
125 reviews 125 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton in Easton for a girls-only overnight stay during the holiday break. It's a beautiful property. The Hilton provides a free shuttle service to anywhere in the Easton area and the airport if needed. The hotel concierge was very helpful in calling the shuttle driver for us and making sure we got a ride ASAP. The... More 

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

We are so glad to hear that you enjoyed your stay! In 2015 we will be working to renovate the entire hotel. We look forward to hopefully hosting your holiday girls overnight stay again next year so you can come and check out our new sophisticated and upgraded look. Happy New Year! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Columbus at Easton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Hilton Columbus at Easton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio
Hotel Style:
#6 Family Hotel in Columbus
#8 Business Hotel in Columbus
#12 Romantic Hotel in Columbus

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Bathroom (8)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (7)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Dining (6)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (6)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay