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Hilton Columbus at Easton

#18 of 142 Hotels in Columbus
Certificate of Excellence
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3900 Chagrin Drive, Columbus, OH 43219
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Hilton Columbus at Easton
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Hilton Columbus at Easton
Review This Hotel

507 reviews from our community

Traveler rating
    269
    144
    63
    22
    9
See reviews for
115
108
19
220
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a chance to stay the night and spend some time just resting after a long week of meetings at work; ate a great dinner with expert service and food. The Sports Bar is our favorite place for a drink and to watch the game.

Was this review helpful? Yes
Louisville, KY
Top Contributor
54 reviews 54 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visit Columbus several times a year to shop and always look forward to staying at this hotel. They are in the midst of a guestroom renovation, so parts of the hotel were closed. Our room was not ready more than 30 minutes after the stated Check-in time. Angela and Ty (both Front Desk staff) were apologetic, empathetic, and gracious.... More 

Was this review helpful? Yes
Montgomery, Alabama
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was there for a Conference and from the time I arrived until I left was Absolutely Wonderful !!! A special Thank You to the staff who I think were above and beyond making this a wonderful stay. Taras Yakhnitskip, Diemitar, David, Robert Panda, Josh, Edmund and Katelyn! I'll be back Next Year and looking forward to seeing the New... More 

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Medina, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful. The staff are amazing, the are very friendly and very helpful. I have noticed that some of the same staff are still employees after years of coming to this hotel. It is good to see the retention of employees.

Review collected in partnership with Hilton Hotels & Resorts

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Twinsburg, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Best thing is the location! Shopping and dining in walking distance. I was there for a conference and the facilities are very nice and clean. Front desk clerks are very nice and accommodating. Very nice hotel!!

Review collected in partnership with Hilton Hotels & Resorts

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Middletown, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

Awesome staff. There was a very long line at checkin due to a large group having arrived. But I do not think I waited more than 2 minutes. Everyone was very friendly. Great experience for my wife and I.

Review collected in partnership with Hilton Hotels & Resorts

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Cincinnati, Ohio
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for a conference and it was a great experience. Conference rooms are close to the elevators and in the evening there are a lot of places to eat and shop. Even without a conference it is located on the same block as shops and restaurants so there is not driving involved. I had a problem with... More 

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Powell, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The midwest brunch in the cafe was overpriced and the food that was served was of instutional quality something like you would find at Gordon Food Service. My 13 year old son remarked about the pancakes tasting like what you buy in the grocery store. The desserts were not made in house instead the quality mirrored that of products from... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We appreciate you giving our Manager Molly additional feedback as well. We hope you... More 

Zanesvill, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel in a very convenient spot. The staff was very nice and the rooms were comfortable, roomy and clean. I would definitely stay again. Outside directions to main lobby could have been more available upon arrival. We parked a Hilton parking garage only to discover we had to walk completely to the other side of the building to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mansfield, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had never stayed at this hotel before and was very excited. First of all, I found the hotel to be beautiful and was blown away by the extravagance. Sadly, This was not the case for the actual quality of the construction. The king room we received had a joining door to the neighboring room. We could hear the next... More 

Was this review helpful? Yes 1
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

I understand how frustrating it would be to be disturbed by outside noise, especially during a getaway. I am so sorry to hear that this was your experience at our hotel. We always strive to go above and beyond for our guests and would like to have the opportunity to do that for you. If you could please reach out... More 

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